I went here with my sister, mom and niece who is 4 years old. First of all, I was only one who wanted gel, but the guy doing my sisters nails pretty much bullied her into getting a gel pedicure, and shes pregnant, so pretty much pushover right now. She said she wanted just the basic , and he took it upon himself to do a deluxe and still charged her for it. She had my for year old daughter toes just polished and and they charged her 18 dollars!!! Never again will I go here. They push you into services you don't want, and then add others without your permission and still make you pay for them. Not worth the money. Read Less

I took my sister here to get here nails done for her birthday. It was clean, the staff members were friendly and helped us quickly, despite iy being fairly busy. My sister loved her nails and, as a guy, I appreciated the fact that the shop didn't reek of acrylic. Read Less

I've tried numerous of times to enjoy myself and comeBack each time for a pedicure but every time I do it's always something . First I was getting my nails done the guy with the glasses messed up my nail and the shape so I didn't come back . A young lady and her mom was in here composing when all that happen I ignored it. The mom suggested me to go down the street to another salon but I had faith. So I've been getting pedicures here this time was my third time . He didn't take all my red polish off so I have white while you can still see the red . He layered to much. Acrylic on my toe nail so one is longer than the other . They don't listen to you when you are suggesting that you dislike something I'm just fed up .. I will not be coming back and I suggest whom ever does just be careful and experience it yourself . Oh they were rushing me to pay even tho my toes were still wet they just do way to much for my liking but hey run your business stay blessed Read Less

They have new management I believe and charge you 3$-$10 dollars for using a debit or credit card. How ridiculous is that? Using a card has a fee in every business, I get that but it's only 25-85 cents. I know, I own a business. Making your clients pay YOUR fees for running a business is NOT okay! Didn't have this issue with the management they used to have. Made me pay $3. There goes your tip. Wouldn't come here again. Read Less

Ive been coming here since the old owners ran this place. I decided to go for a different shape. I usually let Moon do my nails and she told me whenever I decided to come to call ahead a time. So that's what i did. So I got a new set and moon made my pinky nail finger crooked and i told moon that it looked crooked and "supposedly" she fixed it,but it wasnt fixed. Then i told moon if could make it a little shorter because they were a little to long and she got upset and told me that next time that I should go to Ann(the owner) because I didn't like her work. All I did was tell her to make them a shorter. I told her i am paying you to do my nails and i wasn't going to leave unhappy. I am very upset! Moon did a half as job and did not do her job right. Just look at the pictures the gel polish is f**ked up. I did not just pay $50 for a half as job! So i waited to talk to Ann to let her know that i wasnt pleased and she told me that she would make my nails sorter. So 20 minuets passed and she told me if i could wait more or I could come back the next day. I would of waited but i had other important things to do. Thanks to Moon and her wonderful(sarcasm) business I will not be coming back! Cosmo Nails acts like they are the only nail salon in Las Vegas! They lost a loyal customer. So if i were you think twice and go somewhere else! Don't waste your money here! Read Less

Was able to text in a same day appointment as well as the time i wanted. Decent selection of gels, got a deluxe pedi and was well worth it. The gentlemen who was my tech was okay with me listening to my audible and zoning out. Only complaint was it wasnt longer Read Less

I can't believe I paid 45 dollars to get my cuticles burned! The nails are horrible and they look so deformed. I don't recommend this salon. The person doing my nails was very distracted or too busy talking to his coworkers and did my nails in such a rush. This is not how a gel set coffin shape is suppose to look like. Read Less

I have never had a bad experience here. I'm treated excellent . I really love the foil nails but I needed a change something kind of simple and yet elegant. The place is always very clean which everyone needs. Read Less

I have been going to this salon for quite some time now! Never ever had a bad experience till this last visit! I got this nail job on a Saturday at the end of the day, I brought my own polish but they used their base coat and top coat because they wouldn't use my gel top coat that I brought for whatever reason. So I didn't argue just said fine and let them use their regular polish. Well this is my nail polish on a Monday 2 days after getting them done. I am beyond furious! What did I pay for? Not to mention who ever did my nails she breezed through my manicure just so she can sit in her chair and do nothing! Not sure I'll be coming back here. Very disappointed. Read Less

First time visiting this nail shop and I was pleased with the final result of my full set.  Last minute on Thanksgiving day in desperate need to get a pedi and full set I called and to my surprise were open and scheduled an appointment at 2:30. I walked in 5 mins before my scheduled time and was greeted by Ane who happens to be the nail tech that did my nails.  I'm extremely happy with my end result. She is very precise on her work asked a few times if I liked the shape and size of the nails seemed very focused on her work and has great attention to detail. I definitely recommend going to her, they have gained a new customer. Read Less

I honestly wish I could leave no stars because this was the worst experience I've ever had! 1. she mad my water boiling hot, burnt my foot2. I had to ask her 3 times to remove the dead skin from feet, which is apart of my job. 3. I didn't get any kind of massage at all.. period 4. Her and her coworkers started talking trash about me and my sister being extremely rude. 5. She got mad because I changed my mind from gel to regular polish so I didn't even get a polish at all because I was so upset so she left my toes like this PLEASE DON'T EVEN BOTHER! The worst rushed pedicure I've ever got in my entire life and I honestly hate to complain Read Less

Since I've moved out to Las Vegas from southern California, I have had a difficult time finding a great nail salon that takes the time to make sure their work is perfect. But Cosmo does and it's like a breath of fresh air. Thank you so much for creating a beautiful set of acrylics for me. I will return! Read Less

Terrible customer service. They add to your price after services. The sign says $17 for a fill but after I was charged an additional $5, false advertisement. I asked for the lady to clean my eyebrows and not thin them but she thinned them very bad. Though I wasn't pleased with my services I still paid and I did not receive a thank you instead they just took my money and walked away. I will NEVER come here again! Read Less

My daughter in law, her mom, and sister went here for years, so I joined the family's favorite place to go for mani, pedis, etc. My daughter in law new everyone there. I loved the place the first six months I went (twice a month).New management and none of us are going back! The last time I went, I treated myself to a pedicure with all the works. I was looking forward to a quiet, relaxing, friendly, beautiful pedicure and leg massage. Short story: ----the employees were yelling at each throughout the entire time--children were running about interfering with employees and clients, causing even more yelling from employees to children. --The pedicure looked good when I left, and my feet looked much pinker--But, That evening I noticed deep scrapes all along the sides of both feet. --I awoke in the morning to my feet hurting, with fairly large bloody, open scrape sores! --My feet had been rubbed, scraped, and pumice stoned to shreds.-- About a month later and I still can't wear shoes other than flip flops because I still have one painful sore.-- You can still see where the rest of the scrapes were on both of my feet.--During this time I have also had to avoid the pool, and slacks or skirts( or anything else) that brush the outside or inside of my feet.--The place I'm going to now still has to be very careful about handling  my  heals all the way to my ankle bones. Read Less

Hi Madame, I am Ann, a new owner at Cosmo Nails & Spa. I own a bachelor degree in art, mechanical design from Illinois University. I have great passion for bringing more beauty into our life in different ways and it is a reason why I decide to own this spa. It is known that, the last 2 month is the transfer period of Cosmo Nails & Spa. Unfortunately, there was an unavoidable problems due to lack of employee training during this period and I am totally new to this city as well. Now, I get used to this city and the salon already has well-trained employees that can produce much higher quality work. Therefore I am confident to tell you that you will be greatly satisfied and never feel this way again during your next visit at our salon. Thank you for your understanding, and please accept our sincerest apologies for any inconvenience caused to you in the last 2 months. We very much appreciate you continuing to do business with us. We'll do our very best to ensure that you will get a best service ever. All your review will be appreciated as it will help us to improve the service that meet client expectation. Sincerely, Ann Read Less

New ppl new management lady started my nails never finished because she's texting on her phone the whole entire time then new customer comes and she doesn't finish me and starts someone else send me to another lady that did the worst job ever completely messy nails uneven acrylic bumpy and uneven I will never return there again Read Less

New Owners. Ann rushed in to take care of my fill. Very friendly you can totally tell they want to turn that place around and build good customer relations.Give them a chance don't let these other reviews discourage you.I just met these people today and they really want to make a difference in that place. Read Less

This is the third time I've had my nails done here. First time, had my nails done by Nick, he did an amazing job, so I decided to come back. Second time, Nick wasn't in, so had another lady do my nails and this time my nails were horribly done. Crooked, cut me 3 times, saw that I was bleeding and didn't do anything about it, left glue underneath my nails, and basically did a horrible job cleaning up and still charged me at regular price. This is the third time I've had my nails done here and, by a different lady, told her what had happened to me the last time I was there and yet, she only put two coats of polish, cut my pinky and left it bleeding, and didn't even polish the whole nail, and I was still charged at regular price. This will be the last time getting my nails done here. Read Less

DO NOT COME HERE!!! 1st time coming due to my salon being booked (Vo's nails) I was desperate, I did not look at the reviews. A lady started doing my nails as more customers started walking in it was extremely busy she rushed my nails they're cut all different lengths so I told her she could work on someone else and I'll wait b/c I like quality work. I assumed that when she was done w/the other customer she'd finish my nails. A guy started working on my nails he was extremely rude and super rough. My nails look like I did them myself. Gel polish should never look like layered paint with bubbles. My nails are all different lengths and super wide!!! $40 down the drain I will have to go to VOS NAILS so they could somehow correct this problem. Read Less

I visited Cosmo when they first opened to get a pedicure with my husband for his birthday. That was about 3-4 years ago. We were very impressed with how clean, organized and attentive the staff was.Fast forward to the present- I haven't had my nails done in years! And the last time I stepped foot in a salon was the aforementioned pedicure. Nothing has changed at Cosmo- and that is a great thing. I went in for a full set with one of my girl friends and had my nails done by Kat. She was awesome. I showed her photos, she delivered and didn't disappoint. Cosmo is STILL extremely clean and organized with a wonderful staff. I'm thankful I don't need to drive across the valley to get top notch service. They also have a lot of the new, trendy stuff- holographic and special glitters, etc. Ask for Kat or Lisa if you want the hotness! Read Less

THE WORST NAIL EXPERIENCE EVER!!!!!They are racist, and appear not to care much for the black community!  On 2-10-2017 I came in for nail takeoff and a full set- was unsure if I should get coffin nails or keep my regular manicure nails; decided to do coffin since it was my birthday, and I wanted to be a bit more festive. Lisa approached, as I was still deciding if I wanted Kevin or Lisa to do my nails, since both of their work looked so appetizing on their Instagram page.  Needless to say decided to work with Lisa; since she's the veteran. The worst experience ever.1. she tore my old nails off with out concern or feeling that it may be hurting me- I proceeded to tell her numerous times to please be GENTLE. In turn she would argue with me and say "she's was being gentle and its all in my head (who does that)." After that remark at I felt uncomfortable with her doing my nails and asked if she rather me sit with someone else, and she said NO.2.. Lisa would pull and tug at my hands and arms without making any interaction or asking me to place my hands at a certain angle.3. AFTER MY NAILS WERE DONE THEY HURT BADLY which is probably FROM HER BEING ROUGH WITH THE DRILL AND FILE.4. THE GEL NAILS LOOKED HORRIBLE .  no shape, the color was sloppy, and the powder is thin on some nails, and thick on other (photos do not lie).After spending a whooping $70 bucks plus tips- I walked out vowing to NEVER return again!Well needless to say Sunday (2-12-2017) evening, my brand new middle finger nail broke down to the tender nail bed, plus one of rhinestone bow ($5 dollars a piece ) fell off. GO figure! Having already vow to never return to Cosmo nail- I went down the street to have them fix it. They proceeded to say you need a new fill and I informed them I just got my nails done on Friday...... they told me to never go to that shop again and sat me down to fix both nails. Well, once they looked at the gel application they informed me they didn't have the material to apply the ombre look to my nails . DARN IT! Now I have to drive 45 minutes back to Cosmo nail to deal with shitty service!Drove to them on Monday, and they were closed (should have checked that before I left home .... just like I should have checked the yelp reviews before getting service here)Came back on Tuesday and this is where the story gets even better . I walked through the door and let Vince know I broke a nail, he gets up and looks at my nail sits back down to continue working and says nothing. I asked him again if there was someone to service me. He points me to the gentlemen sitting behind him.The gentleman examined my nails and proceeded to ask who did your nails?- I told him Lisa and he calls another young lady over to examine all my nails. He says some words in Vietnamese and proceeds to work on the broken nail; all the while stating "to let him know if it hurts and he will stop(such a nice guy and very concerned about my me and my nail)".Then Lisa comes and the service just changed out of nowhere. She asked how did I break my nail? I must have been too rough and hit it on something.. What?Lisa takes me to her chair and being to be even rougher than before and start talking the nail off I tell her again she's being a bit too rough. That's when all heck broke lose, she starts SCREAMING at me WHAT DO YOU WANT ME TO DO. YOU BROKE YOUR NAIL AND TRYING TO FIX IT EVEN THOUGH IT HURTS. YOU SHOULD HAVE WAITED TO COME . I NO HURT YOU!!!Vince gets up from his station to try and rectify the situation. I informed him that she's being too rough and now being extremely unprofessional by screaming and walking away, all the  yelling while myself and customer are getting service. Well this pissed Vince off!!!!! He proceeds to get in a yelling match saying the same thing:YOU SHOULDN'T HAVE COME IF YOUR NAIL HURT THAT BADHOW DARE TELL ME HOW TO RUN MY BUSINESSWE ONLY HAVE A 1 DAY FIX POLICY, AND YOUR COMING BACK 4 DAYS LATER ( mind you they were close on Monday)YOU SHOULD'NT HAVE COME BACK HERE IF YOU DON'T LIKE OR SERVICE OF IF LISA IS TOO ROUGHETC,ETC,ETC!!!!At this point I was mortified and wanted to get up and leave, because nothing is worth me getting humiliated in a shop, especially for asking her to be a bit more gentler. Mind you, I NEVER GOT AN attitude or raise my voice with Lisa as that's not my nature. This leads me to explain why I feel this shop is racist: there were 3 other black young ladies getting service in the shop, and I know for a fact Vince would have not been yelling at the top of his lungs, if there were middle aged white woman in the shop, or if we were on another side of town.  How can you treat your customer in such a manner, in front of other customer. I told the young ladies they don't have to take that type of treatment and shouldn't patronize a business that yells at customers in front of them.  So much more happened, but running out of space.Tried to pay Lisa for her time and she wouldn' Read Less

November 6th , 2016 was the day i went in to get a gel pedi and full gel set, i went in at 12:20pm i waited 45 minutes until they started on my feet (while me feet were soaking in the cold water) after finishing with my feet i waited another 20 minutes for them to start on my hands, the owners wife did my nails and it was horrible! i paid and got out of there, by the time i got out of there it was 4pm the store was packed with people so I went back monday but, they were closed so i went tuesday to get a color change because i wasn't satisfied with what she did, i asked if i could speak with her outside because she had guest in the store and i didnt want to make a scene her husband then yells at me and says whatever you have to say you can say it right here i'm the manager and then tells me it'll be $20 to change the color(which wasn't a problem) so i asked him if he could step outside he then tells me no for what, she then sees that there's a problem and steps outside with me, i explain to her that i have multiple cuts on my finger and she says that "that's normal" i tell her i've been getting my nails done for years, one cut is exceptable but, more than 3 is crazy! by now she is arguing with me and i show her my nails and the cuts and how horrible the polish was done, i had polish all under my nails and it was very clumpy. She tells me she will only charge me $10 and i can go back in. I explain to her it isn't about how much i have to pay, tell her it was a horrible experience and it's fine i'll take my business else where. Read Less

Nice staff but I don't recommend going on the weekend, I made an appointment and my husband and I still had to wait an hour & 1/2 for pedicures while our feet sat in cold water. And than people who came after us were seen first. We probably would've had a better experience if we had come during the week. I would not recommend this establishment to my friends or family members. Read Less

Cosmo Nail offers great service and the staff is very friendly and out going i love the service i get here, very clean. Rosalind gives 5 stars so all that are coming from California and Las Vegas check out Cosmo Nail in N Las Vegas Read Less