This place is AWFUL. I went for a birthday manicure and pedicure with my friend, and we both left upset, pissed off, dirty, in pain, and almost in tears. We had different manicurists, and she got gel ... Read More
This place is AWFUL. I went for a birthday manicure and pedicure with my friend, and we both left upset, pissed off, dirty, in pain, and almost in tears. We had different manicurists, and she got gel artificial nails, many of which were very crooked, and were applied painfully. I got regular polish applied to both toenails and fingernails. My fingernails were cut so short I couldn't scratch myself. They were also scraped very hard and horribly shaped and uneven, too. I also very politely, very quietly asked if they could fix the shape and tried to pull up a picture to show them what I was after and the manicurist got frustrated and was very rude, and made a girl who seemed like the manager come over and do it; she was very kind, but still screwed it up. My toe nails were jagged, diagonal, and also uneven. We both left with nail polish all over our hands and feet. Even our boyfriends said our nails looked awful. I had also asked them not to remove my cuticles, and they did anyway. But not only did they trim the cuticles at the base, but they ripped the strips of skin off either side of my nails, which was INCREDIBLY painful. My nails and the skin around them were damaged for months; luckily with lots of TLC I was able to nurse them back to health (I waited to make sure they healed before writing this review). But I wish I was making this up. The only way I can imagine it being any worse was if we had gotten an infection along with it.
I was surprised this place was so horrible, because it had had some good reviews from years past. But come to find out the entire staff had changed, and that's why it was so horrible. Unless they get good staff again, STAY FAR, FAR AWAY! Read Less