Let me start off this review by stating that I am a licensed Esthetician, so I know how to do a proper pedicure, and cleanliness and relaxation are highly important in my eyes. Which is why I rated th... Read More
Let me start off this review by stating that I am a licensed Esthetician, so I know how to do a proper pedicure, and cleanliness and relaxation are highly important in my eyes. Which is why I rated this place 3 stars, basically saying, eh it's okay. We had appointments at 4 30 and had to wait about 15 minutes past our appointment time to get in, not a big deal at all. Once our pedicures started however, I had to tell the girl doing my moms nails that my water was literally on as hot as possible, seriously! Then she turned it on as cold as possible, so my water was freezing, by the end of it I settled on tepid water just so I didn't have to deal with it anymore. My mom got a classic pedicure, and I got their Signature Pedicure, her pedicure started about 10 minutes before mine. My pedicure ended up getting done about 5 minutes after my moms did, I felt really jipped. I was treating my mom that day, so I spent $100 including tip. The filing of my nails went well nothing crazy happened, I felt my cuticles could have been pushed back a little better, and the trimming of my cuticles started to hurt because the person doing my nails started trimming fresh skin so I pulled my foot back. I also noticed that the person doing my nails put the cuticle pusher and trimmer BACK IN THE BASKET after using them on my feet. So uncleanly! Those are the two biggest tools that collect bacteria and then for the rest of the pedicure I was wondering what else wasn't clean. The massage was where I was most disappointed. As I mentioned relaxation is most important to me, when I do a pedicure I spend a long time massaging my clients FEET because that is half the reason people get pedicures. My feet were never touched during any of the massage. My legs were very lightly rubbed as if to rub in the lotion, and it lasted about a minute or two, no exaggeration. Overall, don't pay extra for their Signature Pedicure because it isn't more relaxing or decedent than their Classic. Yes, they provide you with a file and nail buffer to take with you once you leave, however the other tools they use on you are not properly cleaned. The bottoms of my feet were never touched during the one or two minute massage. I felt like I wasted $100 because I didn't leave feeling refreshed and pampered, I left feeling like I had I sub-par pedicure. Read Less