This was my 1st time visiting Loveland and It was the most expensive HORRENDOUS experience I've ever had in a nail salon in Omaha, I wish I could give it 0 stars but this won't let me...
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This was my 1st time visiting Loveland and It was the most expensive HORRENDOUS experience I've ever had in a nail salon in Omaha, I wish I could give it 0 stars but this won't let me...
Let's start by saying I'm 35 and have been getting my nails & feet done in nail salons every other week since I was 15 and I've also gone to Nail Tech School and practiced it for a long time in my life...
I've only been in Omaha about 2 yrs so I'm on the look out for a good nail salon to become a steady client of but Loveland, even though highly recommended, will NOT be it.
I wanted a pink & white ombre full set, ballerina shaped in a normal length and a pedicure with 2 nail reparations and shellac polish. I actually called before hand and made an appointment to make sure they could do what I wanted because I don't just wing this kind of thing.
The day of my appt arrives (5/20/2018) and when I get there, the front desk is being handled by 2 teenager girls who were "nice" but had NO IDEA of what actual customer service constitutes of.
When they finally found my appt, they asked me to choose my colors from the shellac samples for my hands and I said I wanted the 2 toned ombre (bc apparently the time I took to make the appt and explain what I wanted before had was a COMPLETE waste of time) one of the girls response was to point out that it cost more, at that point I established I didn't care, I already knew based on the location of the salon that it was not going to be inexpensive.
I choose my color for the Shellac on my toes and again I'm advised of cost because apparently me being dressed in jeans, a t-shirt and covered in tattoos automatically means I can't afford the services I preemptively called for and had already said I didn't care about the price!
I get taken back by a nail tech named Ricky who tells me it'll be $7 to remove my current nails to do the ombre, I said ok, and he proceeded to RIP my nails off with a plastic nail tip, instead of soaking them off with acetone. At certain points he actually ripped my skin with the nail and all. Then he proceeds to tell me that because of the shape and length I wanted, which I get ALL the time and have never been charged extra for, it was going to be an extra $15, keep in mind my "super long nails" that required an extra charge are only 1/4 of an inch beyond the free edge of the top of my finger. I said ok thinking maybe after all this suffering, this guy will do my nails so absolutely fabulous that I will be ok with this assault... WRONG! He then proceededs to do the MOST RUSHED and HALF ASSED full set of my life... I had to go home and finish filing it myself! I took pictures of my nails before I did the corrective work at home bc this was just preposterous... The nails are uneven, not filed properly around the edges, the acrylic was not laid properly, I have dips in my nails surface, and you can already see the cuticle area of my nails lifting because he didn't file them... Ricky's work was not only excessively rushed but half assed and shoddy... I tried to tell him to fix the things I blatantly saw wrong but he just sent me to wash my nails... and he was done...
Then comes the pedicure, unfortunately I do not know the name of the lady that did my pedicure but she did her job well, I know she could sense I was fuming bc she kept asking if I was ok, her pedicure skills were very good and the girl they brought in to do my nail reparations was also very good and nice... So when it comes to my pedicure, the service was well done and completed in a proper manner, but I was so aggravated by the aforementioned that unfortunately I truly couldn't enjoy it.
In the end my Loveland's nightmare was $137, which I had to calculate myself for the teen girl on the register bc she apparently didn't know how and I tipped my pedicure lady because she deserved it.
I will NEVER go to Loveland again and I hope that after reading my review no one else does... It is an expensive looking facade for shoddy and sub par work... Read Less