Two stars are for the front desk girls- they were the only pleasant part of my experience. Got there 15 minutes early, was sat right away only to wait 25 minutes while the technician has a conversation with one of the other techs. She would not speak to me at all, no hi, no bye, no nothing. When she was done she simply walked away, no hot towel, no massage like my two sisters which were sat on either side of me got. When she smoothed out my nails she caught my cuticle on almost every finger causing me to bleed. She grabbed her purse right after she was done and walked out the front door. I asked to speak to a manager when I noticed that I had glue all over my fingers and she left chunks under every nail, she said she would take $5 off and “fix” them for me. There was no fixing them, after refusing to pay she removed them and I was on my way. Will never go back. Read Less

Nice salon, nice chairs.... WORST most expensive pedicure I have recieved in Omaha. This place is all about volume and that's clear. While trying to smooth a callus she wasn't paying attention and kept getting my bare skin to the point where it was raw after she was done. I kept trying to prompt her but she wasn't getting it. Then the message was anything but relaxing, it lasted all of 5 minutes and she kept massaging the bones in my feet instead of tissue! Finally, the polish I selected was sheer and clearly needed 3 coats but I left with 2 and a streaky pedi. My friend who was with me left with a bloody foot after her gal rubbed her raw with the cheese grater contraption...causing her pain and not to mention anxiety as to the sanitary conditions of the salon! Honestly, the whole experience was painful and stressful and I'll never go back. Read Less

I paid $52 for the ultimate pedicure for the extra massaging after running a half marathon. The front girls sold me on it due to the extra massaging. The lady who did my pedicure acted in such a rush and was so worried about getting my done... mind you it started 2 hours prior to them closing. She rushed and was more worried about leaving work for the night. She did not massage me at all. She barely used the hot stones. I asked her twice to rub harder and she didn't apply any pressure and just rubbed oil on my skin. Might as well have gone to a place where pedicure are $20 for what I got. Also, the paint started chipping 2 days after my pedicure because she didn't paint them fully. I was very disappointed in everything. Read Less

I used to go there every time. Several times now they have not fully covered my toenails when painting them, not buffed the nail, or left chips when filing. I feel like they rush. Not as good as it used to be. Read Less

I cant believe how stingy this place is. I got a pedi/mani, eyebrow and bikini wax. i spent over $100 and had to be thereover 2 hours. The wait was forever but i made an appointment 3 weeks in advance and i still had to wait over 25 mins past my time to even get into the pedi chairs, i then had to wait about 10 mins there. they do your nails crooked and they dont even match the sizes well at all. Dont let them do your eye brows unless you want them insanely thin. I decided i just wouldnt return and i was going to leave it at that but within less than 24 hours my nail snapped in half so i had to go get it redone....the color polish i used (less than 24 hours ago) was POOF! gone.... the girl that had to fix my nail was snooty because she didnt do my nails the previous day and she now had to repaint all of them since we didnt have the correct color. I emailed about it and they were just trying to get me to come in A THIRD TIME to get everything fix but I was leaving on vacation (the whole reason i tried to pamper myself) so i had to leave with a mani/pedi that didnt match, a nail color i didnt originally want, eyebrows i had to fill in (i never do that) and a bikini wax i had to straighten out myself. I finally talked them into a partial refund ("against their policy" and i had to agree to not come back) and i checked my bank statements and they think that TWENTY DOLLARS back is all i deserved??????? that means they still got over $100 from just me!!! Are you kidding?? NEVER GO HERE!!! NEVER EVER EVER!!! I would have given them a chance to try to fix it but i had to leave the state for my vacation and so that experience to them was only worth $20 to keep me happy?? I have only ever in my life taken the time to write out a complaint ONCE so that should tell you how livid i am. Get better nail techs or close down. You are a joke! Read Less

I would not visit here again. I got a simple shellac manicure and I was not impressed. I got the impression my nail tech was annoyed at me the entire time, and she rushed getting my nails done. I have small hands and my thumb did not dry completely in the black light, and instead of redoing it she just "fixed it" and left a bump on my thumb. The hand massage was laughable and the warm towels they soak your hands in were burning hot. I paid 34 for the shellac + a tip. For many places in Omaha you could either 1) pay less for the same thing or even better service 2) pay the same or a little bit more and get great service. Would not recommend. Save your money. Read Less

Warning: Don't get your nails done by Joann!! I've always been so impressed with this place, they were fast and I always left with the perfect nails. Lately I've been disappointed. After being told I'd wait 20 minutes then being sat down, waiting about 40 minutes, then leaving because I didn't have enough time and then today being told 20 minutes and sitting down for 45 and counting now.. I do not think I will be returning. Edit: specifically told the lady I wanted my nails soaked off. I don't like when they rip off the old acrylic with a cuticle nipper, it's very uncomfortable. Anyways she (Joann) told me "no your nails are old I can rip off". I told her I understood but I'd rather pay and have them soaked off then be put through the uncomfortableness of having my nail beds torn at with a cuticle nipper. After agreeing to soak them off she finally goes I can just take off. It'll be faster. I told her no one more time then she proceeded to rip them off. I was livid at this point. Once they were all off and my nails were hurting she told me to pick a color. I told her white and she refused to paint them white because "my nails were too rough from getting the acrylic off"!? I was about to blow up so at this point I just calmly went and picked another color. After painting my nails (and getting polish all over the edges of my nails on my fingers, I was told to let them dry. No apology, she just proceeded to check her phOne. The manager didnt make me pay for my service but even due to this I don't think I will be returning. Read Less

Not impressed at all. Prices way too high for the quality of work. Receptionist new and not trained well. Definitely falls back on the management. Quality of the pedicure was extremely poor. Worst foot rub ever (didn't even know a foot rub could be bad).  Very disappointed. Read Less

I thought I would give this place a try again and what a joke!!!  $47 for a 35 minute pedicure!!!!  It was awful!!!!  The massage chairs are so bad, they don't do anything at all!!!  They didn't offer me water or a soda.  It seriously was one of the worst pedicures for really expensive!!!  I am seriously really upset and I don't know why I even came back here to try it out.   No wonder why they keep getting bad reviews because they aren't changing anything at all!!!!  Awful!!!!!!   I did ask how long the pedicure should have been and the owner said at least 45 to 50 minutes so she did give me  a $5 gift card to use for next time.  I will use that for a shellac manicure because I will never go back here for a pedicure!  I just keep getting mad thinking about it!!!!  Ugh!!!! Read Less

Went in to see my regular girl. She does a great job and is friendly. Well she was on vacation. So I settled for other girls. I had 2 different people doing my nails and all the second girl did is complain about having to do my nails because I like them long. I will go back for my regular girl but only her. Then I was gonna have my 9 year old daughters nails painted and they forgot. I told them in the beginning about both of us. My little girl was so disappointed but she understood why I had to leave. They didn't even offer me anything for being unhappy! Read Less

It's not always bad but this time around they told us it would be half an hour. A group of 3 girls came about half an hour later without an appointment, were told it would be 45 minutes but were seated 10 minutes later. At about an hour wait, we asked how much longer. They said we were next (guessing ten minutes after we pressed for an actual measurement of time for an answer). So we asked about the group seated earlier and we were told "well I didn't seat them". It was a frustrating waste of an hour. Read Less

My massage was wonderful - not quite as deep-tissue as I generally prefer, but I was awfully sore so was appreciative for the lighter touch as well. My gel (shellac) mani did not hold up.  It's the most I've ever paid for a gel mani and lasted the shortest amount of time. Very disappointing.  It looked nice for a couple of days - after that it got chipped and cracked. Read Less

I do not understand these reviews. This place is just average but double the price. I tried again and still just marginal. 20 second foot and leg massage, hot rocks were a joke, color choices are limited, they do not offer a soda or anything, heal cleaning is not great  but extra $. Got home and heals are maybe shade better but not acceptable after a nail salon visit.  It's clean looking all though an employee was dragging a towel under her shoe while I sitting a chair I assume as a means of cleaning he floor. These sub par to average services do NOT command these prices. Read Less

I have had a few friends recommend this place and decided to finally check it out. The space is really beautiful with higher end massaging chairs, decor and layout. I received a classic pedicure which took about 30 minutes and ran $28. It was pretty bare bones service wise - not much massage or work on callouses but you can add extra services on to address those areas. I was overall happy with the service I received and plan to be back. Read Less

The interior is really nice! Relaxing and open layout with pretty pedicure tubs and nice leather massage chairs. And a really important factor: the place was extremely clean! The young lady that checked me in really seemed to know about the services and was easy to understand. My pedicurist was gentle and skilled. Often times pedicurists are a bit rough...I suppose they get jaded from the sheer number of people they work on and the fact that it's pretty repetitive work. But this one payed very close attention to what she was doing and was customizing the experience to me. What a breath of fresh air!I ended up going with one of the pedicure specials, and it was a good price for the value. For $38 I got a scrub, callus treatment, paraffin wax, hot stones, and the usual polish and nail trimming. The massage with lotion was about 2 or 3 times as long as other places...which made me a happy girl! I wish the mint scrub had been longer, but that's because she did such a good job. The paraffin wax wasn't too hot (I've been scalded before!) and they actually put these adorable little white cotton booties on your feet after putting the wax on. This is really nice, as I've always found it odd to be sitting there with plastic bags on my feet. They also offer pedicures and manicures of differing price and service levels, so you can pick which type of treatment you need/want. My only complaint is the limited polish color choices. There were probably 25% less options than other nail salons. Honestly I'm very surprised at the poor reviews of this place so far...but I will definitely be back! Read Less