This has always been my go to for hair.. I have always had Wonderful hair colorists, stylists and the two women over my 15 years of getting extensions off and on were and are both wonderful, kind and ... Read More
This has always been my go to for hair.. I have always had Wonderful hair colorists, stylists and the two women over my 15 years of getting extensions off and on were and are both wonderful, kind and helpful. It's a bummer to have to say though, that although I send many friends to this hair salon, the nail experience over the past two years has been atrocious. Not only did I take a taxi for a scheduled appt last year, which the receptionist rescheduled without my knowledge, when I texted my nail tech to explain that I had spend $18 on a taxi & it was their mistake; she still said that she wouldn't come in as she was taking the day off. I can't afford to spend that type of money to be told I cannot recieve the services I had scheduled. I then waited about a year and rescheduled and was told she can not paint simple nail art and suggested another woman. Although it took 3 hours, and was $80 plus a tip for a full set, I was satisfied enough, I suppose, to schedule a two week fill that day (since I usually get solid colors.) By the 3rd day 3 nails lifted off. Day four another. I let them know and she informed me that she had no openings between then and my next scheduled appt. I had black long coffin shaped nails-- Not something that looks ok to go without. Their policy is that if you have an outstanding appt repairs in that two week frame of time are free of charge. Not only did I get told she could not fit me in, she lied to another tech saying that my nails were 2 weeks out, not 4 days! Then scheduled me with another woman who charged me $4 per nail! So $112.00 total for a disaster. I didn't keep my two week fill as this is the worst business etiquette I've ever experienced. With my outstanding appt I should have gotten them fixed free of charge and if she was booked she should have stayed 20 mins late. I will continue to go here for hair services, but I will NEVER get my nails done here EVER again. Oh, and because I was so unhappy with how I was treated I had to schedule somewhere else and clip off the acrylic and my wedding is Saturday and one just sliced my eyeball and blood was pouring out, which I would not have had to do or experience had this technician followed through on her guarantee. I'm super unhappy with where this salon has gone as far as nail technicians since 2007! Read Less