Where do I start. When you come here you will feel at home. They offer you drinks as you walk in and they never have you waiting. It's definitely customer service for a good price. Pointed nails is something I love. I'm very particular on them but Jesica has definitely mastered the shape and she never hurts me as a nail tech shouldn't. My nails always last and I always go back. Tourist and Local residents need to come here. I promise you won't want to go anywhere else. By any means this place is a 5 star. You like designs there's a nail tech who does it. You want a wax or eyelash extensions they will do it. It's a one stop shop. I can go on forever bragging about how good they are and how sweet the owners and workers are. Read Less

I went a couple days before New Years for the first time and they really did such a good job. I went back yesterday and my experience was as good as the first time. I really like this place, love the decor and colors. Everything looks beautiful, new and very clean which is very important. This is my favorite place to get my nails done from now on. Location is also very convenient, since it's close to my work place. Ask for Jesica when you go. She is very kind, professional, will give you the best manicure you've ever gotten and will polish your nails to perfection. Coming back for sure :) Oh! And by the way, the gel polish is great! Read Less

I’ve been going to Nail Pro for sometime, after my last bad experience there we will not be going back. I was first seeing a man who did my nails, he would go smoke and come in without washing his hands and speaking to me with cigarette breath, I then started seeing another tech by the name of Vicki. I love her work, however two weeks ago I treated my daughters to manicures and Vicki took care of my youngest. Lack of care was more like it. My daughter asked Vicki if she knew how to do ombré nails and she said she did, my daughter was prepared to ask for something else if she hadn’t. The finished product looked like a second graders work, Vicki was almost finished and my oldest spoke up and said something because my youngest was almost in tears. The tech doing my oldest nails tried to help Vicki, but she was loud and threw her hands up got up and said “I don’t have the patience for this” and walked away. Very unprofessional. So the other tech suggest mood changing nails, so my daughter at that point just wanted to leave but she went along with it. So Vicki comes back and announces to the customers and staff “now she wants mood changing nails!” We will not be back. You have lost much business over this as I have a lot of friends who go to Nail Pro. Vicki needs a lesson on customer service skills. Read Less

I drove a friend to Wentzville for a dentist appointment and had 1 & 1/2 hour free time. Decided to get a manicure. When I walked into ""Nail Pros"" I was surprised at the amount of business on a Monday afternoon. The place was full and the energy was positive. The woman who asked me what service I wanted was upbeat, sweet and open for conversation. A delight ! She gave me an amazing manicure. Attitude is everything to be in business today, especially with the internet and reviews. Everyone seemed happy including the customers. Some of the detail was lacking but a smile certainly took care of that. Very popular salon, friendly employees & reasonable prices. Highly recommended! Read Less

Gel manicure chipped within 12 hours and pedicure chipped within 72 hours. Went back to get them fixed and had to argue with them for about 20 minutes about making things right. Any other nail place would fix their shotty work immediately... just go LSL and save yourself the frustration. Also, while I was leaving another customer was coming in about her nail polish coming off within 2 days. Read Less

My daughter and I went there to get our pedicures. The entire time time the ladies sat there and talked to each other back-and-forth did not once say anything to either one of us the lady doing my pedicure kept forgetting where she was with me. She would put lotion on my leg rub it in forgot the other leg I mentioned it to her she said yes I got it . it was just the worst experience I have ever had getting a pedicure I do not recommend this place to anybody . Read Less

Ask for Daniel! I get my nails done regularily, and after trying many places in the surrounding area, I finally found someone who can do great pedicures and very nice dipping powder nails that look good and last! Read Less

Not only is it hard to understand them, the polish sucks. It looks nice but I went to get my nails done at 6:00pm and was done at 6:30pm. I would understand if they got ruined then mug it is already 11:00pm. I sat in the chair waiting for the pedicure to dry before going to the table dryer (whatever it is called). I was happy with the result and sat by the dryer for half an hour while my mom finished up. after about 4 hours I accidentally kicked my foot on something and all the nail polish came of. I felt the others and they are still wet. I have gotten my nails done at many places and that has never happened. Not happy with the ending result. Read Less

The worse customer service I've experienced. They tried to over charge me when I meantioned it he still ran my debt card for 12.00 more then what the cost was. They took 2 1/2 hours to give me a pedi and a refill. I won't be going back! Read Less

This place sucks.  I got a manicure and a day later the polish is peeling and I can see the lousy paint job.  I paid a lot of money and to have it peeling the day later is unacceptable.  Also want to note the speaking of their native language about customers right in front of them where it's obvious.  Terrible and I won't be back! Read Less

I recently went in for a pedicure. The lady rushed through and barely "sprayed and rinsed" the foottub in between. Now I have the pleasure of dealing with two in grown toenails and taking antibiotics. Just wanted to issue a warning in case you are thinking about going there. Read Less

Went to get my gel polish re-done and to get daughter a mani/pedi. We were taken after 5 other women who came in after us were taken then told daughter would have to wait because there was no one else available to do pedicures. The tub and chair they used were filthy and I requested that it be cleaned of the hair and whatever else was in there after they started running water to fill it up. Eventually her nails and toes got messed up because they sat her in a chair and left her there without checking on her polish (not that it was expected, but would have been nice). My nails did not turn out great and I did not get a manicure... No lotion, no pushing cuticles back or cutting of excess cuticle. Read Less

Oh, oh, I did not pay attention to my fellow yelpers !The young man who gave me the pedi was so aggressive and confrontational. I asked for my nails to be clipped except the big toe and after inspecting my toes again asked him to trim my big toe. He said you told me to file it and I have other customers waiting.  His filing took less than 20 seconds yet he chastised me for changing my mind. Such an unnecessary comment to just be antagonistic.  I could not understand him when he asked me if I wanted a towel for my lap so I asked "did you say do I want a towel for my lap" and he said so curtly "that is what I asked you". Just such unnecessary surliness. Yelpers, heed the reviews!  We are just trying to help. Read Less

My daughter and I came here for pedicures.... Let me tell you.... THE PEDICURE SPAS ARE DIRTY! They moved us to different ones and we watched as the lady cleaned the other ones by barely spraying it and barely wiping it .... There was stuff floating in the water from the film on the sides.... SO GROSS!!! We got the Pearl (most expensive pedicure) and OMG.... What a waste.... They don't seem happy here  at all.... This was one of the worst pedicures EVER.... My lady didn't even do any type of callous removal I mean that's why I get pedicures???? Such a waste of money!!! Do t waste your time Read Less

Went in for a manicure with gel polish.. The tech I had was NOT friendly at all. She was also wearing a white lacy top with brown makeup smeared on both arms where i guess she was rubbing her face on her arms .I noticed her grab a dirty set of clippers and tools from her drawer. I pulled my hand back and asked it they were sanatised, she said yes. I said no there not.  She then went to the back and got another set.  Strike one! As she was filing the nails I asked her to keep the length longer.. Well she kept filing and made them short even after telling her multiple times. Strike 2. She did not apply anything to my cuticles or a base fungal deturant. She literally filed them and began to paint with the gel.. I asked her if at some point I would be washing my hands. She said after polish. This certainly was not a manicure I had ever had. I had French tips white was super thick and the clear was not so I have bumps on all my nails where the white starts. I saw wine glasses all over the place but I was never offered a glass. As I was complaining to her, the owner came over to look and they started speaking in another language and smiling. When she was "done" she sent me to the front to pay. Never telling me to wash my hands or anything. I looked at the underneath of my nails and there was still dirt. I showed the owner and she told me to just go wash them and use a brush.  I never even got a hand rub with lotion? They would not give me a discount and I will never go back there again!! I will tell everyone I know to stay away.. I paid $35 for the worst nail experience ever! Read Less

Got my nails done here, full set for $30, but you get what you pay for :( they looked ok, but they had some bubbles and the acrylic was really thick in some spots. They didn't last very long, not even a week before chipping and breaking. The salon was not super clean, but my tech used sanitary utensils and was very pleasant. I probably would not go back unless I just wanted a quick cheap set, I'd rather pay a few more bucks for better nails though!!! Read Less

I called Nail Pro on Thursday, September 27th to make an appointment for Friday, September 28th at 5:30pm. Upon arriving at 5:15pm, I was sat in a pedicure chair by the receptionist. I kept being told it would only be a few minutes. At 6:20, the receptionist saw how flustered I was and that I was ready to leave. She asked me to wait because she would have someone over immediately and said that I would be compensated for the service. A nail tech finally came over, not the one I made the appointment with. She completed a pedicure and manicure. After the service, I was still charged. When I complained, and referenced the “100% Satisfaction Guarantee” that is posted on their door, the woman at the front desk said she would take $10 off. I told her that was a ridiculous amount off a $65 service that was to be provided by a different nail tech. Additionally, I was told in the beginning I would be compensated. I went on to say that if this was how she handled customers, I would be contacting the Better Business Bureau. She then got upset and said she would not honor even the $10 discount. I asked to speak to the owner because I was told she was at the front desk. That woman, who as it turns out was the owner, said the owner was not there. She lied about being the owner. I asked for her name and she said Tonya. I responded by telling her that I know the owner’s name is Tonya and asking again if she was the owner. She admitted to being “part owner.” All in all, the expected service was not provided. The advertised 100% satisfaction guarantee was not provided. And, the service that I told would be compensated, was not. Terrible experience. Read Less

This place was terrible! The worst nail salon I've been to in my life! My nail technician called me cheap because I wanted a fill instead of paying her to do a full set. She told me my nails looked like shit because they were slightly coming up at the bottom. After all that she didn't even do a good job! My nails are uneven some look wider than others DO NOT GO TO THIS NAIL SALON! Read Less