I've waited days contemplating what and how to say this. I went in as a walk-in so I fully expected to have to wait. However, I didn't expected to wait an hour and 20+ minutes. The first hour was spent with the owner telling me "five more minutes" every 15 minutes. Then at the hour mark, she seated me at her station. I spent the next 20 or so minutes waiting while she checked people out, talked to other walkins, and had conversation with anyone that wasn't me. I held my tongue and only thought to myself "if she's good, it's worth it". FINALLY, we get to filing. I explain to her that the place I had been growing to religiously wasn't able to get me in with the girl I liked in a while and I just needed my nails done for date night with hubby. She was entirely uninterested in anything I had to say. She proceeded to file and glue on the tips (I was getting a full set), then cut my right thumb tip VERY short and asked if I liked it. I told her it was a little short for my taste and the response was "it's ok" while she cut all the others, also short, but many different lengths. I was never asked what shape I wanted. She filed some square and some fanned out. While attempting to file my left thumb, I said "ouch" and pulled my hand away. She had cut my natural nail so short that nail bed was exposed and then glued the fake tip to the raw skin. This particular nail had glue dripped all the way down to the cutical and caused pain whenever she touched it. Rather than try to fix the problem, she would try to file, if I said ouch, she would just move to a different nail. So, my left thumb is totally misshapen. We get to acrylic application. Some of my cuticals are encased in acrylic (the ones I haven't picked off because it's too painful) and some look like I've had the nails on for over a week. Once the acrylic had set she asked me if I liked my new nails. I told her they were short for my liking and the shape was off. Her response? "It's ok, do you want to pay me now or after I color?" So I paid. Then went to wash all the dust off my hands. Upon returning to my chair, someone else was sitting in it and they were chit chatting (clearly a regular) I stood behind this woman, not knowing what to do, for a solid 45 seconds before being told I needed to move chairs. So I moved. She painted my nails while I was on the verge of tears (this date night was very important) and then sat at the dryers. Overall a very uncomfortable experience, I felt unwelcomed and unwanted other than my money. I will never go back to this place and shame on the owner for blowing off a paying customers feelings. Read Less

First time here and am so impressed with this place! Everyone was so nice and the guy who did my nails did a fantastic job, I love them! Will definitely be my new place from now on. *I keep coming back here, I love this place! They do such a great job. Read Less

Terrible terrible terrible. The only words they will say is...Have a nice day. The do not talk to their clients at all, through the entire service. I just paid for a full set...and every nail has bubbles in the tip. Cheap acrylic...may cause fungus.She said the owner buys the cheap acrylic........I didn't see any cleaning or new utensils ....... Be very weary. The told another customer to have a seat because...the group of ladies that came in previously, we're only getting acrylic... Super rude and was not happy about the walk-ins..... Read Less

This place is super fast, but not sloppy! Today was my first time here and I'm so happy with the acrylics I got. They were all so friendly and inviting. I had an appointment at 2:30 but I got done with a prior obligation earlier than expected, so I called and they let me come in an hour early! No waiting. I will definitley be coming here from now on. Read Less

This place is terrible. I️ am on my feet daily for my job so my heels tend to get dry between pedicures. They refused to do any sort of buffing the skin off. I’m not talking the kind of buffing that involves a razor, just simply the kind that gently rubs dry skin off of heels. I️ could paint my nails at home, the point of a pedicure is to leave with nice feet. I also had to ask her to cut my nails. When I️ complained they skipped the lotion and leg rub. I️ will NEVER GO BACK. Read Less

Im a regular and jenni is always rude bt my nails always come out looking awsome. Today was my worse experience EVER! I made an app. At 1pm for a fill! didnt get help til 1:20 ! I asked how long would take and i was told a 45 mins! Not kool at all i was on my lunch break thats y i made an app. In the 1st place! After all that still was gonna get them done until i asked how much .... Joe said 21 ! Normally its 15 for a fill and 18 if they are long so i decided to cut them so it would b cheaper... Well i was told no matter what i do its gonna b 21 reguardless! So i walked out! i would never step another foot in that shop! Read Less

Horrible customer service and not friendly at that - also tried charging $65 for a pink n white which normally runs $35 -$40 : and they wanted to charge additional for length ?? (I'm a stylist never have I heard about up charge or length like what!! And then charged my 11 yr old for gel color which normally runs about 8-10 - over All I regretted taking everyone there - we were 4 of us and it was not a good environment -Read Less

I got the deluxe pedicure and an acrylic manicure with gel on top yesterday. The pedicure was AMAZING. My feet haven't been this soft in a hot minute, he definitely workes wonders on my calluses. I'm also very happy with my manicure. The guy who did both the pedi & mani was very nice and very attentive to detail when doing my nails. Would definitely go back. Read Less

I went in today and got the deluxe/most expensive pedicure & an acrylic manicure with gel on top. The pedicure was AMAZING, I will definitely go back for the same one again. The guy who did both my pedi & mani was very nice, and very attentive to detail when doing my nails. My nails look wonderful, I'm very happy with them. Would definitely go back. Read Less

I've been to some places where they don't even look you in the eye, and act like they don't care about your nails you're just another person. This place is not like that they take really good care of you and they're really sweet ladies and gentlemen. I always get a great manicure and pedicure when I go there. Read Less

I have been coming here for many years. Although I have tried other places, out of curiosity, this place and these people are #1 choice for me. Excellent nail care and brow waxing at affordable prices. Thanks Joe, Lisa and Ginny. Read Less

I'm a regular here. Normally I can walk in and get a color change right away on my nails. They do a great job. I ALWAYS get compliments on my nails. Their gel manicure/color change lasts 2 weeks. I can get a manicure once a month and get the color change the other 2 weeks and my nails look great. Price is right. Place is clean. BEST place in town. Read Less

These people are amazing....I have actually been going to them for years and I love how they take care of my nails, pedicure and all of the wonderful customer service. I recommend them to anyone who is looking for someone who does a professional job an does not rush their work. The best way to enjoy your experience here is make an appointment so you don't have to wait!! Read Less

Terrible, terrible, terrible. I went in for a regular French pedi and the white part was very uneven, and they made my cuticle bleed. I could not stay to have it fixed and they suddenly could not understand English enough to provide any customer service. I will never go here again. Read Less

I came in for a nail repair and a fill, typically I wear my nails in the stiletto style and I came in with my nails in that shape but after she filled them and filed them (for a really long time), they were still left pretty darn round and a lot shorter than I wanted. I showed her a picture of the shape but they kept getting shorter and rounder so I told her I loved them and picked up a nail file on the way home. I seriously hated them. Their prices are great and they seem good but don't ask for anything special or different. She even told me that if I wanted them that shape that they would be more likely to break, I appreciate the info but if I came in with the style and I'm asking for it again, I know what I'm getting into. It came off as confused laziness to me, even though 10 min with a nail file made them look better, the acrylic is thick enough to survive a nuclear attack. Ugh. I'm just very disappointed. Read Less

We try to come here when we can. Which is about twice a year. The BEST service!... Sure the technicians aren't super talkative. But what do you expect when you do nails and pedi's all day? Not to mention most have know broken English at best... But their attention to detail far serpasses any other salon!.. Pedi's take about 45 minutes.. Not just some lotion on the feet, but the works! The price is also unbeatable! Try this place, and judge them on strictly performance. I assure you you will never go anywhere else. Read Less

I stopped in on my lunch break one weekday and was surprised to find almost every chair full- but they got me right in for a pedicure. The staff was really, really nice and the service was amazing. I think I found my new spot! Also pretty affordable- $25 for my pedicure. Great salon! Read Less

First time I was here I didn't make an appointment. I wait around 20 mins, the lady who did my nails wasn't that friendly as other ladies however she did a great job on my nails.  I got manicure and gel polish and paid $25 for it. Read Less

I have been going to US Nails for a little over a year now and I absolutely love them! Not only are they super nice, they are very affordable (especially for a college student budget). They are awesome and really know what they are doing with nails. Everytime I go in there they never fail to impress me, even after a year of going there. I would never trust my nails with anyone else and I would highly recommend them to everyone in the Springfield and surrounding areas!! Read Less

I have been going to US Nails for over a year now and I love them! They are very nice and they really know what they are doing when it comes to nails. I wouldn't trust anyone else with my nails. They never fail to impress me, even after a year of going there. If you are looking for a nail place I would highly recommend that you go to US Nails and give them a chance. Not only are they amazing at what they do, but they are also very affordable!! Again I would highly recommend them to everyone. Read Less

I as I'm sure every female is, particular about how my nails look. US Nails is a great spot to get your nails done at.  The manicure is unbelievable, when they are getting ready to trim your cuticles your hands are placed into a baggy, cuticle treatment, and then into an electric glove(similar to an oven mitten). They are quiet precise on how they apply the 25$ shellac(gel polish), getting as close to the edges as possible, and have an abundance of colors to choose from. When going in for a 15$ polish change, I was asked if I needed any nails trimmed and pointed out which ones I thought needed it. I'm not normally one to get polish changes either, but couldn't help myself because the service was nice. The staff is friendly but quiet which is perfectly fine with me. Read Less

Have a great experience at this salon with gel nails. They have a huge collection of colors. More than I've ever seen. They didn't care that I wanted different colors on my nails (was going to the cards playoff game) and they lasted chip free for almost 4 weeks. I plan to make this regular spot for nails. Read Less

It's always hard to find a quality nail salon, unfortunately this is not one of them.They are rude, do not respect your time, and their gel manicures do not last more than 5 days. Also they give terrible massages if you could even call rubbing lotion on your skin a massage. I always have a gel manicure on my nails, I'm taking my business elsewhere. Read Less

This is my first time writing a yelp review and the reason I am writing this is because this place is just that good. I travel the country with as a mobile marketing ambassador and just happened to be in town as I drive across the country. I had yet to get my nails done on the road in fear of price and quality. I am originally from NYC and this place is up to par with nail salons back home. The prices are great, the service is amazing, and the techs are perfectionists. I got a gel manicure and a regular pedicure for a total of $45. I would recommend this place to anyone. Read Less

I have used them for 3 years, I have gone others places world wide when out of town and none is as good!!!  Don't let wine and fancy set up fool you --- if you want your nails to really look good go to US Nails. Read Less

I have tried other nail placed in town and none of them compare to US Nails. This is a great place with friendly service who do a fabulous job. The shop is not too fancy buy very clean and well kept. They have awesome prices and even give student discounts for all you college students.  Highly recommend for any of your nail needs. Read Less