Got my nails done here for prom on the Sunday before the dance. I told the stylist and the women at the counter that my dance was the following Saturday and they all said my nails would last until then. The stylist said the gems would stay just fine and they would look great until the dance. My nails began lifting the VERY NEXT DAY and by the time the dance came I had already lost 3 gems and the nails started to chip. I'm very dissapointed, and will not return to get my nails done at this location. Read Less

First time experience at the salon at Beauty Brands and I was very impressed! I was offered water upon checking in and everyone at the front desk was very pleasant. The manager checked in with me while I was waiting for my stylist. My stylist was Tiffany Parks and she did an amazing job on my hair! I would highly recommend her and the salon as a whole. Thank you for making it a great experience! Read Less

Got my hair done today by Shelly and she was beyond amazing! My hair turned out exactly how I wanted it and more, she gave me all kinds of styling advice, and was so easy to talk to. Will never go anywhere else for my hair again! Highly recommendedRead Less

Beauty Brands is one of my favorite stores to shop at. They always have coupons, too!! But the best part about Beauty Brands in Lee’s Summit off 291 Hwy is my stylist, Jacqueline. I used to get my hair done by a high profile celebrity hair stylist & makeup artist in Los Angeles, and Jacqueline did as good or better than my L.A. guy. She is extremely talented at what she does! Read Less

I would not recommend using Sam for an updo! Worst experience, paid $70 for basically nothing. When asked if she was going to do anything with her bangs. She said there wasn't anything she could do with them. Not what I expected from a Master Stylist! We wound up going to another stylist in Pleasant Hill right after, and I have to thank God she saved the day! Read Less

Took my 7 year old great-granddaughter to have her long hair trimmed. Price was reasonable and the staff was great. My wife goes on a regular basis and has no complaints. Cannot be compared to the "discount" salons. Read Less

Edited: I will never use this location again. The manager , Carrie(?) is incredibly rude and uncaring about her customers. She's more concerned about gossiping with her coworker and ridiculing people who come in to learn about or buy product. I will spend my money elsewhere! Fyi, I was told the salesgirl I liked so much from my original post no longer worked there. Huh, I wonder why. If they treat their customers this way I can't imagine how bad they treat the employees! I used to refuse to spend a lot of money on shampoos and makeup products. I went in to BB trying to find something for the red areas on my face. The salesgirl was so helpful and friendly, even telling me about their return policy if the product didn't work. I loved what I got and decided to try some of the makeup. That too was amazing, and several of their items come in sample sizes that are easily affordable so I can try things before investing in the full sized version. Read Less

There have about any services you want at three price levels according to the experience of the person performing the service. I only get hi/lo lights with foil and haircuts. I like the stylist I have and go nowhere else. I had one neck massage once when I had a migraine. I go to the one on Rice Road in Lee's Summit, MO. I wouldn't go anywhere else for haircare. Read Less

The remodeled store is beautiful and it's easy to find the cosmetics now. The staff at this store is usually friendly and helpful. The store itself & most of the employees would probably rate 4 or 5 stars. (Not the cashier working today who seemed put out and annoyed by my going back to the register I had just been rung up at rather than the one she just moved over to.) I actually felt compelled to apologize for buying something else. This review is only for the 'master stylist' Samantha S. in the salon. I had overestimated how long I could go in between my scheduled hair cuts with my regular stylist and found myself needing to have my split ends trimmed. I have a meeting with a friend tomorrow and wanted my hair to look nice. I decided to try the Beauty Brands off 291 hwy. and made an online 3:45 appt with Samantha S.When I sat down I mentioned to Samantha I'd appreciate her ideas on different ways I might wear my hair as I was trying to grow it out.  She told me she probably wasn't a good one to ask as she was 'a minimalist' and really only wore her hair either curled, straight or 1/2 up and 1/2 down. She also suggested a messy bun.  Okay, I understand that she might not be into learning hair styles for herself personally, but she is a cosmetologist, so.....  Oh well,  just a disappointment, I can look on Pintrest for ideas I guess.  At that point I tell her I'd like to leave with my hair curled. On to the shampoo bowl. For the first time, a cosmetologist shampooed my hair only once quickly, put on some conditioner & we're done.  I wash my hair very 3 days. I use mousse, root lifter, Moroccan oil and hair spray. There is no way one quick lathering is going to remove all the products and clean my hair.  We talk about how much I want cut off. I tell her I'm trying to grow it out but really dislike the split, dry ends I see. I tell her to cut off as much as she needs to.  As she's trimming later, I asked her if she's trimming off (even) an inch. She assures me she is. As she's drying it, I told her I'd like as much volume on the roots as possible. We also talk about different types of curls. She again tells me again she's ' a minimalist' and really only uses a flat iron to curl her hair for waves.  She says that's what most of her clients do too.  I tell her I'd never really had much luck using a flat iron for curls as I prefer the rounder curl of the curling iron.  She commented how much longer it took with a curling iron. She tells me she has plans that evening & that I'm her last client.  I notice how quickly she seems to be moving through my hair with her flat iron. I told her I really couldn't see what she was doing but again said I DIDN'T like the whole 'beachy wave' thing and wanted curls. The I get a look at my hair in the mirror- you guessed it- 'beachy waves'.  Ummm... I pulled out an especially straight piece at the bottom and ask her to please curl it.  In my mind, I'm trying to think how to nicely phrase my answer to indicate I'd like my hair curlier when she asks how I like it... you know, at the end... when she's done.  I had no intention of being rude, but would have asked for the 'waves' to be changed into curls. I shouldn't have worried about my phrasing. She never asked if I liked it or if it was okay. She just said she'd meet me at the counter with my ticket.  She left the store before I did - confirming what I already knew. She was in a hurry to get out and did a half...way (trying to be nice here) job on me.  I guess the important thing to her was  to go ahead and leave for her social event.For me, her making it to her event wasn't the most important thing. For $41.00,  I wanted my split ends gone - they're not. I asked for some volume at the roots - nope. I wanted my hair clean enough to wear without having to shampoo it for another 2 days - it won't last through tomorrow. And I wanted it styled in a way I liked for my meeting tomorrow - it's not.  So I get to shampoo and style it again myself. Oh, I also would have appreciated some additional ideas on how I might wear my longer than shoulder length hair - again, almost no help. I don't honestly care that she, personally, is a 'minimalist' - I thought I was hiring a 'stylist'!  As in, her title, of 'MASTER STYLIST'.  What a waste of time and money.  While part of me feels badly for calling out such a crappy job and naming the 'master stylist' responsible, another more rational thought occurred to me.  If she doesn't care about her reputation, why should I?  At least maybe I can spare someone else from a similar experience. I'll post a picture of my hair - curly or 'beachy waves'? Read Less

I am 22, a fulltime worker, mother and student. The Beauty Brands in Lee's Summit at Summit Fair is not the place to go if you have curly hair, if you are in your 20s and seem meek/a teen daughter with a giftcard or simply want a hair cut that matches what you're paying for. These stylists work on commission. They are more valuable to the store the less time they take to do things. They will not do a good job on someone who they think they can rush out the door. After reading...Continue Reading Read Less

This review is not for "Beauty Brands" but for one of the aestheticians at this location. Mara is awesome!!! I was very hesitant to allow any one to do a brazilian wax. The last time I had one done I had bad bruising, tears in the skin, hairs left all over the place, wax left every where, and my mole nearly ripped off. Mara took her time and stayed past closing to make sure I had a good experience. It was by far the best experience I have had todate. I will definitely be booking with Mara again. If you have had bad experience do not give up. Keep in mind its a wax...waxing is a little painful, But it doesn't have to be unbearable!! Thank you Mara for being so amazing!!! Read Less

Beckee was the best master stylist I have ever had by far! She got my hair from black to a beautiful light brown with highlights. I couldn't of asked for better. She made my daughter feel beautiful with wonderful highlights. Thank you so much for the wonderful service!! We will always come back to her!!! :) Read Less

My daughter just went and spent 150 dollars to have her hair done and the stylist kept asking my daughter to come back to finish her haircut as she was too busy working on other clients. Extremely unprofessional. She deserved the attention with the amount of money paid. I also wanted to add she had a master stylist. Read Less

Last week, I went to this location for the first time & it will also be the last.  I had a question about a product, so I went to the counter and asked the "general manager", she was very short with answering my questions & seemed annoyed like I was bothering her.  When I was ready to check out, I was hoping someone else would be there to help me but no such luck.  Again, she was extremely short, didn't say thank you & wouldn't make eye contact or smile at me.  The entire experience was extremely uncomfortable & I will never return. Read Less

The store has plenty of products and great salon services. Until this past April, I visited regularly. However, last time I was there, a girl working there followed me through the store the ENTIRE time. She never asked if she could help me. She wasn't helping anyone else at the time but where ever I went, she followed and watched me. At first I thought I was imagining things but I moved several times and she followed. Once I got my phone camera out and got a picture of her peering over products at me. This was a horrible experience. Read Less

For the third time... price bait and switch.The first time that I was told the service would be "$x" amount - I get there and it's anywhere from $2-$10 more expensive.  I figured I misunderstood and let it go.The second time, I said "whoa"...wait a minute... and they explained they have "levels" of prices based on a junior vs a "master".  (I used to see a JUNIOR Vidal Sassoon in Beverly Hills...there is NO ONE at a Beauty Brands that is a Master by any wild stretch!)I asked why they didn't explain that they had pricing levels - being that I specifically said (both times) I want the least expensive wax option because it's not rocket science and doesn't require a PhD."I'm sorry the person didn't didn't explain that to you." was the response. I paid the bill and did not tip.  They can get the tip from the inflated price.Today... (like every time since the second time I was given a bait and switch price) I specifically say I do not want a "master"; I want the least expensive option to simply paint my daughter's toe nails. She doesn't need to be exfoliated or whatever other options, just paint her toe nails.How much will this cost?$29Is this the cheapest you have?Yes.A bit pricey simply paint toes, but I will do this.Get there and it's magically $31.It's not about the $2 - it's the ever present bait and switch.I ask why it's $2 different than the quote on the phone."I got a promotion last week. Maybe the person who made the appointment didn't know that."Did she offer to give me the quoted price?  No.  She just smiled.I paused, hoping she would understand what bait and switch is and offer the price quoted...but no.  I said "thank you. I wanted an answer. that was an answer."I paid the $31 and she can have the $2 "promotion" as her tip.Time to find a place that quotes and publicly posts the REAL amount.***Then there was the blonde lady answering the phone. If the customers could see through the phone line.  I was embarrassed watching her as I waited to get checked in.  I wondered if she behaved like that when I called and asked questions about prices and availability.  She made all kinds of IMPATIENT faces while talking to customers.  She was SOOO put out that the phone rang. One woman she put on hold, looked and realized she had hung up on her.  She picked up the phone, heard a dial tone and said "Oh well. I hung up on her. Too bad." Shrugged her shoulders and turned around to talk to us.I was mortified. If I were doing a corporate visit, she would have been immediately relieved of her job. Read Less

Becky is the best stylist you could find. My family has gone to her for several years and followed her to the Lee's Summit. After Beauty Brands foolishly closed that with no plan of finding an alternate location in Blue Springs we knew we would go wherever Becky went. The Lee's Summit store is great and I would recommend anyone who is looking for great boys, men's, and women's cuts as well as a brilliant colorist you need to book an appointment with Becky. Read Less

I'm not really rating the Beauty Brands store entirely, this is just the massage portion. My family lives in Lee's Summit but I reside in Chicago. Everytime I come home, whether it be the holidays or just a random visit, my first thought after booking my flights is... can Nicole squeeze me in for a massage?I have major back and neck pain alongside migraines. I've tried so many things over the years and really only found massages will truly solve the issue. Nicole is by far, the only one to give me relief the way I need. I have tried all types of massages and even come to fancy boutiques here in Chicago but nothing compares. She is not for the faint of heart. This is DEEP tissue that I don't imagine some people could handle but I come out feeling like a new person. Nicole also tries to give me tips for managing my headaches like different types of pillows, etc. Beauty Brands, you have a star employee! Please send her to Chicago Read Less

Lady who performed service was good. But coupon expired 3 days ago. I tried to make appointment THEY didn't have any available wouldn't honor coupon. Claimed corporate wouldn't honor it. Not MY fault no appointments available. No apologies or even partial fiscount. Coupon was for 30% off spa service. Must be how they get you in and scree you. Won't go back. Read Less

I was in a tight spot and was able to get in for a pedicure the same day. I thought that was good and I would be on my way afterwards. After I checked in I waited for about 10 or 15 minutes before Meredith came out to get me.  When I sat down in the spa chair and put my feet into the soaking tub, my feet were  met up with nearly scalding water. I quickly pulled them out and told her the water was way too hot. She proceeds to spray more hot water on my foot into the tub. It did cool down after a few seconds. Meredith was very slow doing my pedicure and she barely talked. She didn't seem real friendly.  My pedicure did turn out very nice, but, my foot still stings from the hot water. Read Less

I have been here a few times and usually it's good but depends on the person helping you. I had my hair ombré'd and loved it! They took off way too much of my eyebrows another time. Once I arrived only to be told they meant to call but forgot, and my appointment had been cancelled by the stylist. Recently I took my daughter in to have her hair braided like Dorothy (Wizard of Oz!) and the girl who did it was great and did a really good job on her hair, but I was charged $21 for it which I thought was pretty excessive for braiding a three year old's hair. Read Less

I was in a pickle. Needed to re-touch my hair before an important event and needed it ASAP. I had an appointment already set up at another salon in town until they cancelled on me THAT morning. What's a girl to do? I called nearly everyone with no luck and looked at EVERY Yelp review of every salon within 15-miles. Then I remembered Beauty Brands. I'll admit - being a new girl in town - this was not the first place that came in mind. I equate them more with supplies than services. Thankfully, they had an opening and took me that afternoon. Whew!You know how it is finding a new person to trust to do your hair. It's a bit of a stressful game of trusting strangers with your mane. Thankfully, my hair gal did a great job and really listened to my needs. The staff here was overall helpful and welcoming, and the price was affordable ($75 or so for a highlight and low-light). I even went back a few months later and had equally good service.Oh, yeah. They do nails, have a spa, and sell hair and nail stuff, too ;) Read Less