36 Reviews

Mary Cates Salon

Ellisville, Missouri
Reviews
catherine gregorio
19 Jul 2018
REPORT
Love this salon. Nina has provided service to me with cut, color style is is so great! Everyone has been friendly and accommodating if I call in short time. I have finally found a salon in Missouri th... Read More
Love this salon. Nina has provided service to me with cut, color style is is so great! Everyone has been friendly and accommodating if I call in short time. I have finally found a salon in Missouri that I love. I just had microblading done Monday and I am so happy with the results! I know it is a process and will go back in 4 weeks but I am thrilled. My brows are back!!! Thank you to all at Mary Cates! Read Less
Jessica Schwanitz
20 May 2018
REPORT
Pros: -I made a very last minute appointment, on a Saturday. From call to cut about 45 minutes 👍🏻 -Stylist seemed to have pride in her work -Nice wash, warm towel, and I think I got a scalp massage ... Read More
Pros: -I made a very last minute appointment, on a Saturday. From call to cut about 45 minutes 👍🏻 -Stylist seemed to have pride in her work -Nice wash, warm towel, and I think I got a scalp massage -They offer to make a follow up appointment in 6 weeks if you’d like Cons: -When I asked to have more texture added to my hair, she seemed kind of angry that I wasn’t yet happy with it. She ended up fixing it, but I had to explain myself first -I was reminded several times how dry and frizzy my hair was just to push sales -Very slow checkout service. I waited for more than 5 minutes and I was second in line, with 2 cash registers. -Easily the most tense, awkward haircut I have ever had. Let me explain: I walked in for my appointment and waited a minute or two, then my stylist (or so I thought) came out and greeted me. She took me to the chair and asked what we were doing, business as usual. Then out of nowhere another stylist came up to greet me and stepped all over the first one’s toes. They passed me back and forth and every time I was alone with the original girl that greeted me, the other stylist made passive aggressive remarks towards her and not-so-subtle reminders to push sales. After the wash, I didn’t see “my stylist” until they were both blow drying my hair at once. I could feel the tension between them the whole time and it was just really uncomfortable. Read Less
Sara Allen
5 May 2018
REPORT
Shannon was awesome!! I went in with a hot mess of a haircut from somewhere else and she so fixed it!! Definitely going back to her!
Maggie Durnien
13 Mar 2018
REPORT
Tasha legit saved my hair. My blonde has never looked this good, plus I learned so much from her about how to keep my hair healthy! I can't wait to go back!
Kelly Van Pelt
22 Feb 2018
REPORT
This salon is the cutest place ever! Very friendly staff and very professional! When I get my hair done here I feel like I’m always relaxed . I highly recommend Nina Dufrenne she is amazing at what sh... Read More
This salon is the cutest place ever! Very friendly staff and very professional! When I get my hair done here I feel like I’m always relaxed . I highly recommend Nina Dufrenne she is amazing at what she does! Read Less
brett fischer
9 Feb 2018
REPORT
Friendly staff. Great haircuts no matter who I have had. I'm horrible at scheduling haircuts, but they do their best to keep me with the same stylist each time.
Lisa Simpson
21 Jan 2018
REPORT
Shannon did a fabulous job on my highlights today!! She is a hidden jewel! Go see her and you will walk out feeling amazing!!!
Kandis Neumeier
13 Aug 2017
REPORT
I cut my own hair horribly for my birthday in Thursday in Branson, where I live. I took a suprise visit to Chesterfield for thw weekend and surprise... Wanted my hair fixed! I called over 6 places and... Read More
I cut my own hair horribly for my birthday in Thursday in Branson, where I live. I took a suprise visit to Chesterfield for thw weekend and surprise... Wanted my hair fixed! I called over 6 places and stopped by 3 other places in town that couldnt get me in. Finally got a nice lady at a salon who told me about Mary Cates Salon. I called and got an appointment with in the hour. It was a total God thing that I got Carlie B. Carlie not only understood the weird haircut I wanted..., she also was amazing to my 2yo in tow (which I got turned away from a salon in town for)... She did an AMAZING job on a freaky haircut and was spool super sweet about my nit picky changes. In the end I got exactly what I wanted in a very timely manner and her price was FANTASTIC. (I noticed around town they wanted more than a day of my works pay for a cut!) The ONLY down side is I live over 5 hours away and I would totally go to Carlie forever if I lived even within 1 hour away! Thank you Mary Cates Salon for giving my the birthday cut I wanted! See More Read Less
Christine T.
21 Jul 2017
REPORT
Tasha is absolutely phenomenal!  The salon is large and roomy and has many stations.  All of the stylists are friendly and courteous.  Receptionist (and I am so sorry I don't remember her name), was a... Read More
Tasha is absolutely phenomenal!  The salon is large and roomy and has many stations.  All of the stylists are friendly and courteous.  Receptionist (and I am so sorry I don't remember her name), was absolutely wonderful.  Hooked me up with water (offered me a variety), as soon as I arrived.  My wait time was minimal and I had so much fun while there! Read Less
Jessica Peterson
24 Jun 2017
REPORT
The salon offers a massive inventoy and high end hair care products
Morgan Ruse
22 Jun 2017
REPORT
I have been getting my hair done by Madison at the ellisville location for a few years now, she listens to what I want, cares for the health of my hair, and makes sure I leave satisfied and feeling be... Read More
I have been getting my hair done by Madison at the ellisville location for a few years now, she listens to what I want, cares for the health of my hair, and makes sure I leave satisfied and feeling beautiful! I'd highly recommend her! 🙂 Read Less
Lydia Mann
21 Feb 2017
REPORT
Kelly Howarth is the best hair dresser. I trust her with my style.
Vicki M.
2 Feb 2017
REPORT
I absolutely love Mary Cates Salon.  I have been going here for years and I am always happy when I leave.  My color expert, Kristel, is phenomenal at color and I am constantly being complimented on my... Read More
I absolutely love Mary Cates Salon.  I have been going here for years and I am always happy when I leave.  My color expert, Kristel, is phenomenal at color and I am constantly being complimented on my hair after I leave the salon.  I have never had a bad cut either.  I've also had other stylists cut & color my hair whenever Kristel is not available.  I would highly recommend Kristel, Kelly, Mary, and Meggie.  The salon is well decorated with great energy.  Mary Cate prides herself, as do her stylists, on quality customer service.  Once you've been in a few times, it's like you are family.  The receptionists know who I am and always take great care of me when I arrive offering a refreshment and whatnot.  I've never had a bad experience but I know for a fact that if someone was not happy with anything.... Mary Cate would bend over backwards to fix it.  It's just who she is.  I also know that the stylists regularly attend hair events and continuing education to always know the latest trends and styles and cutting techniques.  The stylists at Mary Cates are highly educated in their field & enjoy coming back to share with clients their newest information learned.  I've even gone so far as to post video after my last 3 color appointments just to share with everyone how fantastic Kristel is with color & cut.  I am always happy when I leave and feel like a million bucks!  Trust me when I say... I am a very discriminate customer and I do my homework.  If I saw anything that didn't pass my scrutiny, I wouldn't be a customer for all these years.  You will love Mary Cate and all the style experts at her salon. Read Less
Debbie C.
2 Feb 2017
REPORT
Mary is the best!  Have been going here for a few years now and my hair is the healthiest it has ever been.  She's creative and on trend - she decides what is best for me and I've never been disappoin... Read More
Mary is the best!  Have been going here for a few years now and my hair is the healthiest it has ever been.  She's creative and on trend - she decides what is best for me and I've never been disappointed!  Fun, professional staff and salon....so glad I've found my forever hairdresser! Read Less
Dr K.
30 Jan 2017
REPORT
WARNING** DO NOT GO HERE. My sister and I went in for highlights, cut, and trim. We left with brassy/orange hair (the toner was too strong and lightened our natural brown hair to orange) and blue-tint... Read More
WARNING** DO NOT GO HERE. My sister and I went in for highlights, cut, and trim. We left with brassy/orange hair (the toner was too strong and lightened our natural brown hair to orange) and blue-tinted silver highlights, plus our hair was cut crooked. The stylist tried to fix the color issues but could not. We left with messed up color, uneven cuts, not blown dry and not styled. For $250 each. We called the owner, Mary Cate, and she said she would investigate and wanted to see the hair in person. I emailed her the pictures and agreed to meet her but then she had no one to work the desk and could not come. She offered to refund me 50% or fix the hair herself. I said, "I do not have confidence in yourself as your employees are a reflection of you. I would like a full refund as my hair is ruined and I have to pay someone to fix it."Mary Cate said, "lauren told me you are never happy with your hair". (Mind you this was my our first visit and the pictures speak for themselves). (This comment was obviously said by Lauren to defend her work to her boss. As a side note, I repeated to Mary Cate that Lauren was sweet and clearly made a mistake but wasn't capable of fixing it and I hold Mary Cate responsible as the owner/manager/boss, not Lauren).Mary Cate repeating the comment that my sister and I are never happy with our hair was meant to insinuate we were lying or trying to steal money despite the picture evidence of how our hair looks. When my sister confronted Mary Cate about the inappropriateness of her comment Mary Cate said she would no longer give a refund. I am a professional in the community and will be telling this story far and wide so other men and women do not leave the salon looking worse than before they entered and out $200+ The pictures speak for themselves. **Mary Cate has added comment to my post. Please read it. She said that she immediately offered to fix my hair. False. The truth is she repeatedly said she had a "process of investigation" for anyone who calls and "tries to get their money back over the phone." She also commented she hopes no salon works with me because I posted pictures.  enough said. Read Less
Morgan Steelman
24 Jan 2017
REPORT
They are more than helpful and everyone is extremely friendly! The prices were very reasonable and the salon is very nice! I will definitely be going back and would recommend them to everyone!
Jennifer LaPointe
30 Dec 2016
REPORT
Today I visited the salon with four young girls in tow! While I was getting my hair done they were able to fit the girls in between appointments. They were very kind, professional and we loved the en... Read More
Today I visited the salon with four young girls in tow! While I was getting my hair done they were able to fit the girls in between appointments. They were very kind, professional and we loved the end result for all of our styles! We even had the opportunity to meet Mary, the owner, and she was very down to earth and great with the girls. Thank you again for today, we had a fantastic impromptu salon day! Read Less
Sam O.
30 Sep 2016
REPORT
I love this salon! I had gotten a horrible hair cut at a different salon and went to Ashley to see if she could do anything to make it less terrible. She did such a great job on my hair even though sh... Read More
I love this salon! I had gotten a horrible hair cut at a different salon and went to Ashley to see if she could do anything to make it less terrible. She did such a great job on my hair even though she did not have a lot to work with. My hair is super curly and hard to cut, but she was some how able to work a miracle on me. I recommend her to everyone!! Read Less
Carol Mays Dillard
10 Sep 2016
REPORT
Lauren Bridges gives an amazing facial, and I love her hair cuts/styles. I went to Lauren for several years, and was always amazed at her razor cut skills. After moving to Tennessee a couple years ago... Read More
Lauren Bridges gives an amazing facial, and I love her hair cuts/styles. I went to Lauren for several years, and was always amazed at her razor cut skills. After moving to Tennessee a couple years ago, I was recently back in St Louis to attend a wedding, and to visit old friends and haunts. So naturally the day of the wedding, I booked facial and hair appointments with Lauren. The facial was simply wonderful, and she cut my hair short and styled it to make me feel so pretty at the wedding. I have missed Lauren terribly. Job well done. Thanks!! Read Less
Aleah L.
9 Jul 2016
REPORT
Needed last minute help getting hair and makeup done for a wedding. They got me in the same morning and out in under an hour! Beautiful work and reasonable prices- I highly recommend it!
Paul Campana
18 Jun 2016
REPORT
It is obvious that Mary Cates is an expert at cutting men's hair. I am a very particular person when it comes to a short haired precision cut. Mary does not disappoint. She pays attention to every det... Read More
It is obvious that Mary Cates is an expert at cutting men's hair. I am a very particular person when it comes to a short haired precision cut. Mary does not disappoint. She pays attention to every detail . I highly recommend ! Read Less
Dawn Swain DeMoulin
10 Jun 2016
REPORT
I have been going to Mary Cates salon for years now. I have always had a wonderful experience and the staff has always been so very sweet and kind. Lindsey at the front desk is darling and always so s... Read More
I have been going to Mary Cates salon for years now. I have always had a wonderful experience and the staff has always been so very sweet and kind. Lindsey at the front desk is darling and always so sweet and helpful! Lauren my hair stylist has been wonderful to work with and always fits myself and my daughters in her schedule. Mary is so kind and generous with her time just a wonderful person all around! Read Less
Donna Jackson
5 Jun 2016
REPORT
I have always received Top Notch service. The staff at Mary Cates Salon is Extremely Profesional and very Accommodating! They are the Best of the Best and super nice to everyone. I can't believe anyo... Read More
I have always received Top Notch service. The staff at Mary Cates Salon is Extremely Profesional and very Accommodating! They are the Best of the Best and super nice to everyone. I can't believe anyone would have a bad experience here! Mary Cates Salon, is a very Professional business and the Owner is such a sweetheart! She respects everyone with such Grace! I have to say that this Salon is super Top Notch and I wouldn't go any where else to have my hair done! And I'm very picky about who does my hair. I Love Mary Cates Salon :-) Read Less
Ashley M.
21 May 2016
REPORT
I went in to get a partial highlight while my hair dresser was on Maternity leave. A nice young girl was my stylist. She was new/a recent hair grad, but that was fine with me. I left the shop with wet... Read More
I went in to get a partial highlight while my hair dresser was on Maternity leave. A nice young girl was my stylist. She was new/a recent hair grad, but that was fine with me. I left the shop with wet hair (my mistake) and when I came home, there was not the slightest change in my hair. I was at the salon for TWO hours and I came home with the exact same roots, but more damage. I went back to the store to show the manager and I dealt with a Tracy. Tracy was extremely rude and said "do not come back because I do not do business this way!" when I showed her why I was not satisfied. This woman lacks any customer service training, any sort of respect, and belongs in a trailer park-not an "upper class" salon. I have called both locations for Mary Cate to give me a call to discuss and have not heard back. Don't waste your money here. Mary Cate- if you have cameras in your salon, (if not, I would highly recommend getting a few) please check them for the date Ashley Montgomery went in and asked for a refund. You will see how Tracy speaks with respectful, unsatisfied customers. Please choose your hires more carefully because that ruined my experience at your salon for me, not the nice girl who messed up my hair. Those things can be forgiven, disrespect cannot. Tracy, the world works in mysterious ways and I'd love to see you get treated how you acted towards me and my mother. Read Less
Brittany Nichole Faith
14 Feb 2016
REPORT
Yesterday was my first time visiting Mary Cate Salon. I am always very nervous when it comes to my hair from horrible past experiences but I really needed my hair done before my wedding so I made a la... Read More
Yesterday was my first time visiting Mary Cate Salon. I am always very nervous when it comes to my hair from horrible past experiences but I really needed my hair done before my wedding so I made a last minute appointment. They scheduled me with Kristin. I walked in having second thoughts on whether I wanted to trust someone with my hair or not. Kristin welcomed me with a comforting smile & was extremely nice! I sat down & started talking to her about what I wanted done and l...et me tell ya.. It was A LOT. I expected her to tell me we couldn't achieve all this in one sitting and it would take multiple visits. NOPE! She told me different ways we could do it & also educated me on caring for my hair after (I really appreciated this.) She wasn't pushy with buying products (which I hate) and took really good care of me. I was absolutely blown away with how my hair turned out. I walked in with extremely matte, dry, damaged hair with a hot mess of color. I walked out with shiny, healthy beautiful hair. She added so much dimension it was unbelievable! I decided to buy the Moroccan oil shampoo and conditioner repair along with a leave in conditioner from Redken with a heat protectant. I washed my hair this morning with the products and can already see the difference in my hair with two uses! I can actually run my fingers through my hair while its wet (I'm definitely going to buy a wet brush like Kristin used on my hair as well, it was awesome!) Kristin is the real deal! I enjoyed my time I spent with her and I absolutely love this salon. They have made a permanent client! Thank you for making my experience amazing! I'm no longer afraid of getting my hair done! ❤ See More Read Less
Veronica Söntgerath
29 Jan 2016
REPORT
Panny is the best nail technician I have ever gone to, I refuse to go to anyone else. She can literally do anything you want. Not just because she is a good friend and has been doing my nails for over... Read More
Panny is the best nail technician I have ever gone to, I refuse to go to anyone else. She can literally do anything you want. Not just because she is a good friend and has been doing my nails for over 5 years but she will make anyone in her chair feel special, and that's an amazing thing. Y'all are lucky to have her!! love ya Pans Read Less
Aliy Applesauce
11 Jan 2016
REPORT
I loved my hair dresser at Mary Cates Salon for years! From when I was in high school to after I graduated from college, my mom and I both went. I always left loving my cut, trim, color whatever it wa... Read More
I loved my hair dresser at Mary Cates Salon for years! From when I was in high school to after I graduated from college, my mom and I both went. I always left loving my cut, trim, color whatever it was! Though my hair is easy to work with, my mom has curly, frizzy hair that was difficult to work with but still had great success when we went to Mary Cates. Unfortunately when my hair dresser was on maternity leave her understudy ruined my mom's hair. From the dye job to the cut..., it was ruined and completely off from what my mom always received. When my mom confronted Mary Cate with customer service inquiries for her $300 worth of ruined hair, Mary Cate couldn't be bothered to offer anything that would take care of this situation. In return my wonderful hair dresser left on her own terms and has personally taken care of the mistake that wasn't hers in the first place. As for Mary Cates Salon, I will not be putting my hair in the hands of someone that does not acknowledge mistakes made under their watch and who does not express concern to take care of her customers. See More Read Less
Yelp R.
6 Aug 2015
REPORT
TOO EXPENSIVE for men and boy cuts.  Men's hair IS NOT that difficult to cut.I was asked if I wanted my hair shampooed -- it was part of the cost DO NOT ASK, just do and I will tell you no if I do not... Read More
TOO EXPENSIVE for men and boy cuts.  Men's hair IS NOT that difficult to cut.I was asked if I wanted my hair shampooed -- it was part of the cost DO NOT ASK, just do and I will tell you no if I do not want it.OVERCHARGED for product which I can buy the SAME from Amazon and save $30 and 4 times the size!Front desk appears VERY unorganized.NOT impressed AT ALL......however everyone is nice (that just goes so far) Read Less
Gina D.
1 Dec 2013
REPORT
I love Mary Cates Salon. The atmosphere is very inviting and when you walk in you feel special. The salon decor is elegant and warm, and they even had some nice background music playing to set the ton... Read More
I love Mary Cates Salon. The atmosphere is very inviting and when you walk in you feel special. The salon decor is elegant and warm, and they even had some nice background music playing to set the tone.Right when I arrived, I was offered a complimentary beverage and a comfortable chair to relax in for my hair cut. With a warm tea in hand, I felt at ease and excited about my new look.My stylist, Jennifer Boehm, is top notch and her services exceeded my expectations. She is super knowledgeable of hair trends, the latest products, and hair tools. This lady really knows her stuff! My hair cut was styled to perfection and my color flawless. Not only is she talented, she is nice and cares about her clients; a winning combination! I've already booked my next appointment! Read Less
Cece A.
28 Sep 2013
REPORT
For some strange reason, I start feeling ambitious right around 2 am. Yesterday (or I guess today) I decided I absolutely needed straight blunt bangs instead of growing them out like I had originally ... Read More
For some strange reason, I start feeling ambitious right around 2 am. Yesterday (or I guess today) I decided I absolutely needed straight blunt bangs instead of growing them out like I had originally planned. 10 minutes later, with the help of youtube, I had myself some nice crooked bangs. I admit, I went to bed teary eyed (I get dramatic around 2 am also).Today, as I went to Dierbergs in disguise, I happened to pass by this salon. I stepped in and lucky for me they had a spot open right away. I love the atmosphere here--very cool vibe with complimentary drinks. They have this hair bar where people sit to get their hair colored--I dug the clever concept. Bridget was AWESOME at fixing my bangs. She gave me tips and listened to what I wanted, all without scolding me for butchering my hair. She also gives complimentary bang trims. No doubt, I will come here for my next haircut. No more youtube haircut tutorials for this girl. Read Less
13vick
4 Apr 2013
REPORT
Quality work! Everyone working here knows the in's and out's of the business. You are never disappointed with the work. If you have not been here you are really missing out on a great experience!
Vick N.
24 Mar 2013
REPORT
I went to this salon looking for a new style and something out of the norm.  The stylist totally committed and I told them generally what I wanted and they worked with my in all aspects (color, cut, s... Read More
I went to this salon looking for a new style and something out of the norm.  The stylist totally committed and I told them generally what I wanted and they worked with my in all aspects (color, cut, style) so I was happy.  Definitely going to go back! Read Less
lacook
3 May 2012
REPORT
This is by far the BEST salon experience I have ever had. I have never come across anyone who understands hair, products, what works and why like Mary Cates does. Amazing! All my hair questions were... Read More
This is by far the BEST salon experience I have ever had. I have never come across anyone who understands hair, products, what works and why like Mary Cates does. Amazing! All my hair questions were answered before I even asked. The salon is full of high energy happy people who work together to provide a salon experience far beyond your expectations. You won't be disappointed and most important -you will love your hair! ENJOY Read Less
jhoward.
31 Mar 2012
REPORT
What a fantastic salon, from the beautifully appointed decor and warm atmosphere, there is such attention to detail in all aspects- I had color and styling with Debbie Watson who is not only experienc... Read More
What a fantastic salon, from the beautifully appointed decor and warm atmosphere, there is such attention to detail in all aspects- I had color and styling with Debbie Watson who is not only experienced and talented but friendly and professional- While my color was processing, I was treated to a complimentary hand massage. The entire layout is outstanding and so were the results. Read Less
candaceb
29 Mar 2012
REPORT
The salon is absolutely stunning!! All of the employees were exceptionally friendly and professional. Most impressive, however, was my stylist, Ms. Deborah Burge Watson. I decided to try something new... Read More
The salon is absolutely stunning!! All of the employees were exceptionally friendly and professional. Most impressive, however, was my stylist, Ms. Deborah Burge Watson. I decided to try something new and my hair looks fabulous. I can't remember the last time I received so many compliments on my hair!! I am a customer for life and am eagerly anticipating my next appointment... And the cake bites too;) Read Less
kerryb
29 Mar 2012
REPORT
You have GOT to try this place! The salon is gorgeous state-of-the-art fun -- friendly greeting when you walk in, cushy waiting area, even a cool "color bar" where you can sip a beverage as you watch ... Read More
You have GOT to try this place! The salon is gorgeous state-of-the-art fun -- friendly greeting when you walk in, cushy waiting area, even a cool "color bar" where you can sip a beverage as you watch the stylists mixing up their clients' color. Best of all, the salon staff features the fabulous and talented Deborah Watson, quite possibly the best stylist (especially if you have curly hair) in St. Louis. Debbie has been cutting and coloring my hair for six years, and I couldn't be happier with how it looks and feels. Read Less
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Book an Appointment
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Please call
(636) 527-2566
1354 Clarkson Clayton Center
Ellisville Missouri 63011
Business Hours
Monday
Mon
07:30AM-21:00PM
Tuesday
Tue
07:30AM-21:00PM
Wednesday
Wed
07:30AM-21:00PM
Thursday
Thu
07:30AM-21:00PM
Friday
Fri
07:30AM-19:00PM
Saturday
Sat
07:30AM-17:30PM
Sunday
Sun
10:00AM-17:00PM
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Mary Cates Salon

Ellisville, Missouri
(36)
1354 Clarkson Clayton Center
Ellisville Missouri 63011
Monday
07:30AM-21:00PM
Tuesday
07:30AM-21:00PM
Wednesday
07:30AM-21:00PM
Thursday
07:30AM-21:00PM
Friday
07:30AM-19:00PM
Saturday
07:30AM-17:30PM
Sunday
10:00AM-17:00PM
catherine gregorio
19 Jul 2018
REPORT
Love this salon. Nina has provided service to me with cut, color style is is so great! Everyone has been friendly and accommodating if I call in short time. I have finally found a salon in Missouri th... Read More
Love this salon. Nina has provided service to me with cut, color style is is so great! Everyone has been friendly and accommodating if I call in short time. I have finally found a salon in Missouri that I love. I just had microblading done Monday and I am so happy with the results! I know it is a process and will go back in 4 weeks but I am thrilled. My brows are back!!! Thank you to all at Mary Cates! Read Less
Jessica Schwanitz
20 May 2018
REPORT
Pros: -I made a very last minute appointment, on a Saturday. From call to cut about 45 minutes 👍🏻 -Stylist seemed to have pride in her work -Nice wash, warm towel, and I think I got a scalp massage ... Read More
Pros: -I made a very last minute appointment, on a Saturday. From call to cut about 45 minutes 👍🏻 -Stylist seemed to have pride in her work -Nice wash, warm towel, and I think I got a scalp massage -They offer to make a follow up appointment in 6 weeks if you’d like Cons: -When I asked to have more texture added to my hair, she seemed kind of angry that I wasn’t yet happy with it. She ended up fixing it, but I had to explain myself first -I was reminded several times how dry and frizzy my hair was just to push sales -Very slow checkout service. I waited for more than 5 minutes and I was second in line, with 2 cash registers. -Easily the most tense, awkward haircut I have ever had. Let me explain: I walked in for my appointment and waited a minute or two, then my stylist (or so I thought) came out and greeted me. She took me to the chair and asked what we were doing, business as usual. Then out of nowhere another stylist came up to greet me and stepped all over the first one’s toes. They passed me back and forth and every time I was alone with the original girl that greeted me, the other stylist made passive aggressive remarks towards her and not-so-subtle reminders to push sales. After the wash, I didn’t see “my stylist” until they were both blow drying my hair at once. I could feel the tension between them the whole time and it was just really uncomfortable. Read Less
Sara Allen
5 May 2018
REPORT
Shannon was awesome!! I went in with a hot mess of a haircut from somewhere else and she so fixed it!! Definitely going back to her!
Maggie Durnien
13 Mar 2018
REPORT
Tasha legit saved my hair. My blonde has never looked this good, plus I learned so much from her about how to keep my hair healthy! I can't wait to go back!
Kelly Van Pelt
22 Feb 2018
REPORT
This salon is the cutest place ever! Very friendly staff and very professional! When I get my hair done here I feel like I’m always relaxed . I highly recommend Nina Dufrenne she is amazing at what sh... Read More
This salon is the cutest place ever! Very friendly staff and very professional! When I get my hair done here I feel like I’m always relaxed . I highly recommend Nina Dufrenne she is amazing at what she does! Read Less
brett fischer
9 Feb 2018
REPORT
Friendly staff. Great haircuts no matter who I have had. I'm horrible at scheduling haircuts, but they do their best to keep me with the same stylist each time.
Lisa Simpson
21 Jan 2018
REPORT
Shannon did a fabulous job on my highlights today!! She is a hidden jewel! Go see her and you will walk out feeling amazing!!!
Kandis Neumeier
13 Aug 2017
REPORT
I cut my own hair horribly for my birthday in Thursday in Branson, where I live. I took a suprise visit to Chesterfield for thw weekend and surprise... Wanted my hair fixed! I called over 6 places and... Read More
I cut my own hair horribly for my birthday in Thursday in Branson, where I live. I took a suprise visit to Chesterfield for thw weekend and surprise... Wanted my hair fixed! I called over 6 places and stopped by 3 other places in town that couldnt get me in. Finally got a nice lady at a salon who told me about Mary Cates Salon. I called and got an appointment with in the hour. It was a total God thing that I got Carlie B. Carlie not only understood the weird haircut I wanted..., she also was amazing to my 2yo in tow (which I got turned away from a salon in town for)... She did an AMAZING job on a freaky haircut and was spool super sweet about my nit picky changes. In the end I got exactly what I wanted in a very timely manner and her price was FANTASTIC. (I noticed around town they wanted more than a day of my works pay for a cut!) The ONLY down side is I live over 5 hours away and I would totally go to Carlie forever if I lived even within 1 hour away! Thank you Mary Cates Salon for giving my the birthday cut I wanted! See More Read Less
Christine T.
21 Jul 2017
REPORT
Tasha is absolutely phenomenal!  The salon is large and roomy and has many stations.  All of the stylists are friendly and courteous.  Receptionist (and I am so sorry I don't remember her name), was a... Read More
Tasha is absolutely phenomenal!  The salon is large and roomy and has many stations.  All of the stylists are friendly and courteous.  Receptionist (and I am so sorry I don't remember her name), was absolutely wonderful.  Hooked me up with water (offered me a variety), as soon as I arrived.  My wait time was minimal and I had so much fun while there! Read Less
Jessica Peterson
24 Jun 2017
REPORT
The salon offers a massive inventoy and high end hair care products
Morgan Ruse
22 Jun 2017
REPORT
I have been getting my hair done by Madison at the ellisville location for a few years now, she listens to what I want, cares for the health of my hair, and makes sure I leave satisfied and feeling be... Read More
I have been getting my hair done by Madison at the ellisville location for a few years now, she listens to what I want, cares for the health of my hair, and makes sure I leave satisfied and feeling beautiful! I'd highly recommend her! 🙂 Read Less
Lydia Mann
21 Feb 2017
REPORT
Kelly Howarth is the best hair dresser. I trust her with my style.
Vicki M.
2 Feb 2017
REPORT
I absolutely love Mary Cates Salon.  I have been going here for years and I am always happy when I leave.  My color expert, Kristel, is phenomenal at color and I am constantly being complimented on my... Read More
I absolutely love Mary Cates Salon.  I have been going here for years and I am always happy when I leave.  My color expert, Kristel, is phenomenal at color and I am constantly being complimented on my hair after I leave the salon.  I have never had a bad cut either.  I've also had other stylists cut & color my hair whenever Kristel is not available.  I would highly recommend Kristel, Kelly, Mary, and Meggie.  The salon is well decorated with great energy.  Mary Cate prides herself, as do her stylists, on quality customer service.  Once you've been in a few times, it's like you are family.  The receptionists know who I am and always take great care of me when I arrive offering a refreshment and whatnot.  I've never had a bad experience but I know for a fact that if someone was not happy with anything.... Mary Cate would bend over backwards to fix it.  It's just who she is.  I also know that the stylists regularly attend hair events and continuing education to always know the latest trends and styles and cutting techniques.  The stylists at Mary Cates are highly educated in their field & enjoy coming back to share with clients their newest information learned.  I've even gone so far as to post video after my last 3 color appointments just to share with everyone how fantastic Kristel is with color & cut.  I am always happy when I leave and feel like a million bucks!  Trust me when I say... I am a very discriminate customer and I do my homework.  If I saw anything that didn't pass my scrutiny, I wouldn't be a customer for all these years.  You will love Mary Cate and all the style experts at her salon. Read Less
Debbie C.
2 Feb 2017
REPORT
Mary is the best!  Have been going here for a few years now and my hair is the healthiest it has ever been.  She's creative and on trend - she decides what is best for me and I've never been disappoin... Read More
Mary is the best!  Have been going here for a few years now and my hair is the healthiest it has ever been.  She's creative and on trend - she decides what is best for me and I've never been disappointed!  Fun, professional staff and salon....so glad I've found my forever hairdresser! Read Less
Dr K.
30 Jan 2017
REPORT
WARNING** DO NOT GO HERE. My sister and I went in for highlights, cut, and trim. We left with brassy/orange hair (the toner was too strong and lightened our natural brown hair to orange) and blue-tint... Read More
WARNING** DO NOT GO HERE. My sister and I went in for highlights, cut, and trim. We left with brassy/orange hair (the toner was too strong and lightened our natural brown hair to orange) and blue-tinted silver highlights, plus our hair was cut crooked. The stylist tried to fix the color issues but could not. We left with messed up color, uneven cuts, not blown dry and not styled. For $250 each. We called the owner, Mary Cate, and she said she would investigate and wanted to see the hair in person. I emailed her the pictures and agreed to meet her but then she had no one to work the desk and could not come. She offered to refund me 50% or fix the hair herself. I said, "I do not have confidence in yourself as your employees are a reflection of you. I would like a full refund as my hair is ruined and I have to pay someone to fix it."Mary Cate said, "lauren told me you are never happy with your hair". (Mind you this was my our first visit and the pictures speak for themselves). (This comment was obviously said by Lauren to defend her work to her boss. As a side note, I repeated to Mary Cate that Lauren was sweet and clearly made a mistake but wasn't capable of fixing it and I hold Mary Cate responsible as the owner/manager/boss, not Lauren).Mary Cate repeating the comment that my sister and I are never happy with our hair was meant to insinuate we were lying or trying to steal money despite the picture evidence of how our hair looks. When my sister confronted Mary Cate about the inappropriateness of her comment Mary Cate said she would no longer give a refund. I am a professional in the community and will be telling this story far and wide so other men and women do not leave the salon looking worse than before they entered and out $200+ The pictures speak for themselves. **Mary Cate has added comment to my post. Please read it. She said that she immediately offered to fix my hair. False. The truth is she repeatedly said she had a "process of investigation" for anyone who calls and "tries to get their money back over the phone." She also commented she hopes no salon works with me because I posted pictures.  enough said. Read Less
Morgan Steelman
24 Jan 2017
REPORT
They are more than helpful and everyone is extremely friendly! The prices were very reasonable and the salon is very nice! I will definitely be going back and would recommend them to everyone!
Jennifer LaPointe
30 Dec 2016
REPORT
Today I visited the salon with four young girls in tow! While I was getting my hair done they were able to fit the girls in between appointments. They were very kind, professional and we loved the en... Read More
Today I visited the salon with four young girls in tow! While I was getting my hair done they were able to fit the girls in between appointments. They were very kind, professional and we loved the end result for all of our styles! We even had the opportunity to meet Mary, the owner, and she was very down to earth and great with the girls. Thank you again for today, we had a fantastic impromptu salon day! Read Less
Sam O.
30 Sep 2016
REPORT
I love this salon! I had gotten a horrible hair cut at a different salon and went to Ashley to see if she could do anything to make it less terrible. She did such a great job on my hair even though sh... Read More
I love this salon! I had gotten a horrible hair cut at a different salon and went to Ashley to see if she could do anything to make it less terrible. She did such a great job on my hair even though she did not have a lot to work with. My hair is super curly and hard to cut, but she was some how able to work a miracle on me. I recommend her to everyone!! Read Less
Carol Mays Dillard
10 Sep 2016
REPORT
Lauren Bridges gives an amazing facial, and I love her hair cuts/styles. I went to Lauren for several years, and was always amazed at her razor cut skills. After moving to Tennessee a couple years ago... Read More
Lauren Bridges gives an amazing facial, and I love her hair cuts/styles. I went to Lauren for several years, and was always amazed at her razor cut skills. After moving to Tennessee a couple years ago, I was recently back in St Louis to attend a wedding, and to visit old friends and haunts. So naturally the day of the wedding, I booked facial and hair appointments with Lauren. The facial was simply wonderful, and she cut my hair short and styled it to make me feel so pretty at the wedding. I have missed Lauren terribly. Job well done. Thanks!! Read Less
Aleah L.
9 Jul 2016
REPORT
Needed last minute help getting hair and makeup done for a wedding. They got me in the same morning and out in under an hour! Beautiful work and reasonable prices- I highly recommend it!
Paul Campana
18 Jun 2016
REPORT
It is obvious that Mary Cates is an expert at cutting men's hair. I am a very particular person when it comes to a short haired precision cut. Mary does not disappoint. She pays attention to every det... Read More
It is obvious that Mary Cates is an expert at cutting men's hair. I am a very particular person when it comes to a short haired precision cut. Mary does not disappoint. She pays attention to every detail . I highly recommend ! Read Less
Dawn Swain DeMoulin
10 Jun 2016
REPORT
I have been going to Mary Cates salon for years now. I have always had a wonderful experience and the staff has always been so very sweet and kind. Lindsey at the front desk is darling and always so s... Read More
I have been going to Mary Cates salon for years now. I have always had a wonderful experience and the staff has always been so very sweet and kind. Lindsey at the front desk is darling and always so sweet and helpful! Lauren my hair stylist has been wonderful to work with and always fits myself and my daughters in her schedule. Mary is so kind and generous with her time just a wonderful person all around! Read Less
Donna Jackson
5 Jun 2016
REPORT
I have always received Top Notch service. The staff at Mary Cates Salon is Extremely Profesional and very Accommodating! They are the Best of the Best and super nice to everyone. I can't believe anyo... Read More
I have always received Top Notch service. The staff at Mary Cates Salon is Extremely Profesional and very Accommodating! They are the Best of the Best and super nice to everyone. I can't believe anyone would have a bad experience here! Mary Cates Salon, is a very Professional business and the Owner is such a sweetheart! She respects everyone with such Grace! I have to say that this Salon is super Top Notch and I wouldn't go any where else to have my hair done! And I'm very picky about who does my hair. I Love Mary Cates Salon :-) Read Less
Ashley M.
21 May 2016
REPORT
I went in to get a partial highlight while my hair dresser was on Maternity leave. A nice young girl was my stylist. She was new/a recent hair grad, but that was fine with me. I left the shop with wet... Read More
I went in to get a partial highlight while my hair dresser was on Maternity leave. A nice young girl was my stylist. She was new/a recent hair grad, but that was fine with me. I left the shop with wet hair (my mistake) and when I came home, there was not the slightest change in my hair. I was at the salon for TWO hours and I came home with the exact same roots, but more damage. I went back to the store to show the manager and I dealt with a Tracy. Tracy was extremely rude and said "do not come back because I do not do business this way!" when I showed her why I was not satisfied. This woman lacks any customer service training, any sort of respect, and belongs in a trailer park-not an "upper class" salon. I have called both locations for Mary Cate to give me a call to discuss and have not heard back. Don't waste your money here. Mary Cate- if you have cameras in your salon, (if not, I would highly recommend getting a few) please check them for the date Ashley Montgomery went in and asked for a refund. You will see how Tracy speaks with respectful, unsatisfied customers. Please choose your hires more carefully because that ruined my experience at your salon for me, not the nice girl who messed up my hair. Those things can be forgiven, disrespect cannot. Tracy, the world works in mysterious ways and I'd love to see you get treated how you acted towards me and my mother. Read Less
Brittany Nichole Faith
14 Feb 2016
REPORT
Yesterday was my first time visiting Mary Cate Salon. I am always very nervous when it comes to my hair from horrible past experiences but I really needed my hair done before my wedding so I made a la... Read More
Yesterday was my first time visiting Mary Cate Salon. I am always very nervous when it comes to my hair from horrible past experiences but I really needed my hair done before my wedding so I made a last minute appointment. They scheduled me with Kristin. I walked in having second thoughts on whether I wanted to trust someone with my hair or not. Kristin welcomed me with a comforting smile & was extremely nice! I sat down & started talking to her about what I wanted done and l...et me tell ya.. It was A LOT. I expected her to tell me we couldn't achieve all this in one sitting and it would take multiple visits. NOPE! She told me different ways we could do it & also educated me on caring for my hair after (I really appreciated this.) She wasn't pushy with buying products (which I hate) and took really good care of me. I was absolutely blown away with how my hair turned out. I walked in with extremely matte, dry, damaged hair with a hot mess of color. I walked out with shiny, healthy beautiful hair. She added so much dimension it was unbelievable! I decided to buy the Moroccan oil shampoo and conditioner repair along with a leave in conditioner from Redken with a heat protectant. I washed my hair this morning with the products and can already see the difference in my hair with two uses! I can actually run my fingers through my hair while its wet (I'm definitely going to buy a wet brush like Kristin used on my hair as well, it was awesome!) Kristin is the real deal! I enjoyed my time I spent with her and I absolutely love this salon. They have made a permanent client! Thank you for making my experience amazing! I'm no longer afraid of getting my hair done! ❤ See More Read Less
Veronica Söntgerath
29 Jan 2016
REPORT
Panny is the best nail technician I have ever gone to, I refuse to go to anyone else. She can literally do anything you want. Not just because she is a good friend and has been doing my nails for over... Read More
Panny is the best nail technician I have ever gone to, I refuse to go to anyone else. She can literally do anything you want. Not just because she is a good friend and has been doing my nails for over 5 years but she will make anyone in her chair feel special, and that's an amazing thing. Y'all are lucky to have her!! love ya Pans Read Less
Aliy Applesauce
11 Jan 2016
REPORT
I loved my hair dresser at Mary Cates Salon for years! From when I was in high school to after I graduated from college, my mom and I both went. I always left loving my cut, trim, color whatever it wa... Read More
I loved my hair dresser at Mary Cates Salon for years! From when I was in high school to after I graduated from college, my mom and I both went. I always left loving my cut, trim, color whatever it was! Though my hair is easy to work with, my mom has curly, frizzy hair that was difficult to work with but still had great success when we went to Mary Cates. Unfortunately when my hair dresser was on maternity leave her understudy ruined my mom's hair. From the dye job to the cut..., it was ruined and completely off from what my mom always received. When my mom confronted Mary Cate with customer service inquiries for her $300 worth of ruined hair, Mary Cate couldn't be bothered to offer anything that would take care of this situation. In return my wonderful hair dresser left on her own terms and has personally taken care of the mistake that wasn't hers in the first place. As for Mary Cates Salon, I will not be putting my hair in the hands of someone that does not acknowledge mistakes made under their watch and who does not express concern to take care of her customers. See More Read Less
Yelp R.
6 Aug 2015
REPORT
TOO EXPENSIVE for men and boy cuts.  Men's hair IS NOT that difficult to cut.I was asked if I wanted my hair shampooed -- it was part of the cost DO NOT ASK, just do and I will tell you no if I do not... Read More
TOO EXPENSIVE for men and boy cuts.  Men's hair IS NOT that difficult to cut.I was asked if I wanted my hair shampooed -- it was part of the cost DO NOT ASK, just do and I will tell you no if I do not want it.OVERCHARGED for product which I can buy the SAME from Amazon and save $30 and 4 times the size!Front desk appears VERY unorganized.NOT impressed AT ALL......however everyone is nice (that just goes so far) Read Less
Gina D.
1 Dec 2013
REPORT
I love Mary Cates Salon. The atmosphere is very inviting and when you walk in you feel special. The salon decor is elegant and warm, and they even had some nice background music playing to set the ton... Read More
I love Mary Cates Salon. The atmosphere is very inviting and when you walk in you feel special. The salon decor is elegant and warm, and they even had some nice background music playing to set the tone.Right when I arrived, I was offered a complimentary beverage and a comfortable chair to relax in for my hair cut. With a warm tea in hand, I felt at ease and excited about my new look.My stylist, Jennifer Boehm, is top notch and her services exceeded my expectations. She is super knowledgeable of hair trends, the latest products, and hair tools. This lady really knows her stuff! My hair cut was styled to perfection and my color flawless. Not only is she talented, she is nice and cares about her clients; a winning combination! I've already booked my next appointment! Read Less
Cece A.
28 Sep 2013
REPORT
For some strange reason, I start feeling ambitious right around 2 am. Yesterday (or I guess today) I decided I absolutely needed straight blunt bangs instead of growing them out like I had originally ... Read More
For some strange reason, I start feeling ambitious right around 2 am. Yesterday (or I guess today) I decided I absolutely needed straight blunt bangs instead of growing them out like I had originally planned. 10 minutes later, with the help of youtube, I had myself some nice crooked bangs. I admit, I went to bed teary eyed (I get dramatic around 2 am also).Today, as I went to Dierbergs in disguise, I happened to pass by this salon. I stepped in and lucky for me they had a spot open right away. I love the atmosphere here--very cool vibe with complimentary drinks. They have this hair bar where people sit to get their hair colored--I dug the clever concept. Bridget was AWESOME at fixing my bangs. She gave me tips and listened to what I wanted, all without scolding me for butchering my hair. She also gives complimentary bang trims. No doubt, I will come here for my next haircut. No more youtube haircut tutorials for this girl. Read Less
13vick
4 Apr 2013
REPORT
Quality work! Everyone working here knows the in's and out's of the business. You are never disappointed with the work. If you have not been here you are really missing out on a great experience!
Vick N.
24 Mar 2013
REPORT
I went to this salon looking for a new style and something out of the norm.  The stylist totally committed and I told them generally what I wanted and they worked with my in all aspects (color, cut, s... Read More
I went to this salon looking for a new style and something out of the norm.  The stylist totally committed and I told them generally what I wanted and they worked with my in all aspects (color, cut, style) so I was happy.  Definitely going to go back! Read Less
lacook
3 May 2012
REPORT
This is by far the BEST salon experience I have ever had. I have never come across anyone who understands hair, products, what works and why like Mary Cates does. Amazing! All my hair questions were... Read More
This is by far the BEST salon experience I have ever had. I have never come across anyone who understands hair, products, what works and why like Mary Cates does. Amazing! All my hair questions were answered before I even asked. The salon is full of high energy happy people who work together to provide a salon experience far beyond your expectations. You won't be disappointed and most important -you will love your hair! ENJOY Read Less
jhoward.
31 Mar 2012
REPORT
What a fantastic salon, from the beautifully appointed decor and warm atmosphere, there is such attention to detail in all aspects- I had color and styling with Debbie Watson who is not only experienc... Read More
What a fantastic salon, from the beautifully appointed decor and warm atmosphere, there is such attention to detail in all aspects- I had color and styling with Debbie Watson who is not only experienced and talented but friendly and professional- While my color was processing, I was treated to a complimentary hand massage. The entire layout is outstanding and so were the results. Read Less
candaceb
29 Mar 2012
REPORT
The salon is absolutely stunning!! All of the employees were exceptionally friendly and professional. Most impressive, however, was my stylist, Ms. Deborah Burge Watson. I decided to try something new... Read More
The salon is absolutely stunning!! All of the employees were exceptionally friendly and professional. Most impressive, however, was my stylist, Ms. Deborah Burge Watson. I decided to try something new and my hair looks fabulous. I can't remember the last time I received so many compliments on my hair!! I am a customer for life and am eagerly anticipating my next appointment... And the cake bites too;) Read Less
kerryb
29 Mar 2012
REPORT
You have GOT to try this place! The salon is gorgeous state-of-the-art fun -- friendly greeting when you walk in, cushy waiting area, even a cool "color bar" where you can sip a beverage as you watch ... Read More
You have GOT to try this place! The salon is gorgeous state-of-the-art fun -- friendly greeting when you walk in, cushy waiting area, even a cool "color bar" where you can sip a beverage as you watch the stylists mixing up their clients' color. Best of all, the salon staff features the fabulous and talented Deborah Watson, quite possibly the best stylist (especially if you have curly hair) in St. Louis. Debbie has been cutting and coloring my hair for six years, and I couldn't be happier with how it looks and feels. Read Less
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