I used to go there about a year ago.  This was before many of the other salons were offering powder dip manicure. They had a very nice selection of colors and the manicure always lasted a couple of weeks. However towards the end, the service started going downhill. The manicurist Jennifer was always in a bad mood because she was being overbooked and overworked I guess. The last few times I was there she would be doing someone's nails while starting on my nails. Barely speaking to me and like looking like she couldn't be bothered. When you would come in because a nail broke just days of having been there you would get blamed for banging your nails or being too rough on them. Overall I was not happy and left to find a much better place! Most salons are doing Powder Dip now and they are doing them well along with friendly service! Read Less

I love zen nails! I work right across the plaza at The Joint and don't get off work till 7pm. Ive seen them in the plaza for months so I decided to check them out. I was pleasantly supprized that I was able to get in as a walk in at 7:05pm. I got a mani and pedi and was done by 8:05pm. They were very friendly, efficient and took awesome care of me. The facility was clean and all the staff acknowledged me during my time there, making sure I was comfortable and had everything I needed. I came in wearing tennis shoes, like a dope, but hey it's winter, and they helped me dry my toes and bag them up so I didn't destroy them in my shoes before I got home. The dip nails were new for me but everything was explained to me and they turned out beautiful! I would recommend zen nails to my friend and co-workers. Read Less

Soooo I'm really conflicted about this place. I've been there twice. Once for a gel mani and once for a powder mani and regular pedi. The gel mani I got was good. I really had no complaints about that. The powder mani I went in for recently I was really disappointed with. It was a man that did it and he was using the electric tool thing A LOT. I didn't realize this was a thing unless you were getting acrylics. He cut two of my cuticles with this electric tool and they bled for a couple days. But the weirdest part was he never worked on my cuticles. Like didn't push them back or clip them. I thought this was a normal process for a manicure. So I asked him to cut my cuticles and although he cut them, he seemed surprised that I wanted that done...I mean...what??The pedicure was awesome. Loved every second of it. So you can see why I'm so conflicted. So be wary when you try this place! Read Less

I am a regular customer, and everyone at Zen Nails and Salon has regular clients. I recommend scheduling an appointment so that none of their hard working individuals feel rushed during your service, so they can give you the very individualized service you deserve. Their powder dip compares to none other! Thank you Jen for always doing an amazzzing job! Read Less

Love the quality of the service I receive here. Best dip nails in town, You may have to wait at times, but it is worth it. It is family owned and run. i love to support local businesses and this one is no exception. Read Less

I would give this shop ZERO stars if I could. It is NOT NOT NOT clean and their owner Raymond is EXTREMELY rude. I was recommended by a previous reviwer to make an appointment with "the fabulous Raymond" as he has done her nails for years but not only did he tell me "he did not have time to do my nails because he had other customers" after I made a Saturday appointment with him on the Monday previous, but he also gave awful customer service, speaking over me when inquiring as to why there was a disconnect between he and I in getting a simple coffin shaped set of dipping powder nails done, by he or anyone in the shop. I left very very disappointed and downtrodden because I just moved to the area from states away and was looking for something so simple. I went across the street to Soho Nail & Spa and Ms. Jennifer did my nails better than anyone ever has in my whole life! AND she waxed my eyebrows! Those look better than they ever did back home in Texas. So Soho Nail & Spa NOT Zen Nails. It is NOT Zen. Read Less

I would give this shop ZERO stars if I could. It is NOT NOT NOT clean and their owner Raymond is EXTREMELY rude. I was recommended by a previous reviwer to make an appointment with "the fabulous Raymond" as he has done her nails for years but not only did he tell me "he did not have time to do my nails because he had other customers" after I made a Saturday appointment with him on the Monday previous, but he also gave awful customer service, speaking over me when inquiring as to why there was a disconnect between he and I in getting a simple coffin shaped set of dipping powder nails done, by he or anyone in the shop. I left very very disappointed and downtrodden because I just moved to the area from states away and was looking for something so simple. I went across the street to Soho Nail & Spa and Ms. Jennifer did my nails better than anyone ever has in my whole life! AND she waxed my eyebrows! Those look better than they ever did back home in Texas. So Soho Nail & Spa NOT Zen Nails. It is NOT Zen. Read Less

I went in to get my nails down, asked for regular polish and while they were removing my previous nail polish they convinced me to get gel since it lasts longer. Believing what they said I got gel since I wanted nail polish that would last longer. The very next day my thumb cracked and now a week later seven of my nips have cracked. I know this should not happen to a 30$ nail job. Read Less

My nail tech must've been high. I've never had a worse experience at a nail salon. She had no idea what she was doing. She was mumbling and losing all her equipment (that was right in front of her face). The tech next to her did 3 people's nails while this disorganized woman worked on me. My nails looked hideous. I didn't have time for them to take it off either because I was late, after sitting with this crazy woman for over an hour. Now I have to figure out how to soak my nails off at home. So disgusted and disappointed by this place. Read Less

I have no idea how this place gets positive reviews. It is terrible. I went for a powder dip manicure and no fewer than three people worked on me, and it was evident not one had a clue what they were doing. My nails had bumps, waves, and ridges, but the most baffling of all were the deep ridges at the tips of my nails they put there! Rather than filing them with a file, he used a slender drill tip. I've never had such a bizarre experience! When I expressed my dissatisfaction, he laughed. AVOID. Go to Soho on the other side of Clarkson.  They know what they're doing, at least! Read Less

Great experience! I walked in on a Friday after work and was seen right away, even though they seemed busy. My tech was very skilled, careful, and friendly. I tried the power dip manicure for the first time- love it and will definitely be back! Read Less

Came in at 6:30 and this place was packed! I had to wait 15 minutes longer and got taken at 6:45, which wasn't too bad since the manicure was quick and well done.I got a gel powder dip for the first time and I love it! It's a high shine finished look and I was informed it will last about three weeks. Jen also told me how to take it off at home so I don't ruin my nails which was very nice. She was very professional and friendly and knows her stuff. She asked me what color I wanted, I rattled off a number and she immediately blurted out the color's name. Price wise it was very reasonable at $30. I suggest calling ahead to make an appt as they are a popular salon.Overall, a great experience :) Would def come again if I'm in the area for work. Read Less

I got the powder gel here, and I loved it. It lasted forever and looked great. When I went in to have it taken off, I requested a no-polish mani. The powder gel takes FOREVER to come off through a series of soakings and dremel tool grindings but ok, for as well as it lasted I figured that would have to be the case.The woman doing my nails asked me three times what shape I wanted. I said short and rounded. She made them long and square. I had her fix it and she said "oh you want round?" Really? You asked me several times and I pointed out exactly how I wanted it. But ok, annoyance but I'll let it go.Then it started to become apparent how thin, brittle, flaky, and yellow my nails had become. She and the man (who I think is the manager/owner maybe?) both denied it was the powder gel's fault, citing "all the vitamins" in the powder gel. I showed them my nails, and all the residue and nastiness left on them, and they just said well powder gel doesn't work for everyone. And this is all on top of the fact I was in that chair for about 45 minutes for a no polish mani bc the woman worked sooooo slow. She stopped to chat, and just physically moved in slow motion. Even after I told her I was on a time crunch. When I asked for a the buff and shine (a standard part of a no polish mani) she has no idea what I was talking about. They didn't even have a proper buff and shine square, so she scrounges something up and tells me it'll be an extra $2. By the time she was done with one hand it was obvious it wasn't going to help the look of my nails after the gel so I asked her to stop.They were so rude here, so slow, and took no accountability whatsoever for the mess of my nails. I've done normal gel and shellac before, and they aren't kind to your nails but not as bad as this. Will not be returning. Read Less

I got a manicure and pedicure on my lunch break last week since it's close to work. I've never been here previously. I've gotten many compliments on my nails and the paint is still on them after a week! They look the exact same. The staff is very friendly. I like the polish choices as well. It was $50 for both services which is a little pricier than other places for a regular mani/pedi. However, it was worth it. Read Less

I was really looking forward to this visit.  I'm somewhat new to the area and was in need Ida pedicure.  This was the most uncomfortable, unwelcoming experience ever.  I asked for the Zen Deluxe Pedicure ($40). It includes additional callus removal (that I didn't get until I asked), CND, salt scrub (which lasted at what seems 5 seconds per leg), and a cooling mask(the best part of this terrible experience.  When I asked that the remaining callus be removed, another staff made a smart remark and said "she went over it like 3 time already" this made me more upset.  You clearly was doing someone else's manicure and was nowhere near us during this process.  I reminded them both that I asked for this package due to the what seemed to be additional callus removal.  My technician decided to remove the rest with a nail file. What the hell? Why are you removing callus with a nail file?  It was too much and I honestly wanted to get up and exit the building.  I was told this was a great place, friendly and relaxing.  I did not get that same experience.  I received a put together pedicure a technician that barely said anything, and while working, looked at me and the work she was doing as if shit was all over me/it.  I will not be back at this place. Read Less

The employees are consistently rude and uninterested. Although they clearly know what they're doing and the product is positive, you get the feeling they just want you to leave so they can move on to the next person. Prices are high because they know they have reliable customers and it's impossible to get in and out quickly because they are always packed. I was left to wait an hour and a half for no reason whilst people who came in 45 minutes after me were helped and completed. By the time I was leaving it had been over two hours for something that reasonably should've taken 30 minutes. The owner refused to admit he had done anything wrong and all I can say is I will not be coming back. For almost 4 years I have been returning to this nail salon because I know the quality is always spot on. I pretended the service issue wasn't a big deal, but now I'm past the point of no return. Some employees are flat out rude and yell at you. There's one that is clearly a compulsive liar and needs to dress more appropriately (dresses that don't show her butt when she turns around). Overall, it's disappointing and infuriating. Read Less

Love, love, love this nail salon! Raymond does an amazing job! I came to him with brittle, breaking nails that had been filed too much and covered in layers of acrylic. Just a few short months later I gave long beautiful healthy nails! Definitely get the powder gel dip. It is so durable, and beautiful! Read Less

Clean, quick, nice job. I made an appointment for a pedicure at 11:30 on a Monday. I arrived a few minutes early, got right in with no problem. The staff was friendly & courteous. They did a nice job on the pedicure, very satisfied. Read Less

Soooooo I've been here since 4:50 is..... I've managed to get my feet taken care of but it's 6:46 and my fingernails are still have not been attended too. It's too late too go somewhere else......so I wait still...... I will post once my nails have been taken care of, don't want them messed up but will screen shot  .......Continued post its 7:14 still unattended too Read Less

I really like this place...and I'm glad because I really wanted to like this place. Today, I was in the mood for a nail salon change of scenery and after debating several options in the area I landed at Zen.Initially I wasn't sure how this was going to unravel. 1. I was a walk-in2. I was a new face 3. I had specific demands Once the air cleared and we realized this was a partnership that could work; I was so delighted in my decision. The Zen staff were friendly and accommodating, I appreciated that. Although they did not have the OPI gel color I wanted, the tech found something similar in a polish for me that worked out perfectly. Kim started out totally mute but after a few minutes she started to warm up to me and we exchanged words & smiles. She shaped and reshaped my nails exactly how I asked without a frown, snicker or cut of the eye, I appreciated that. The place was neat, well decorated and comfortable. Plenty of stations for manicures and pedicure chairs. I'm adding Zen to my nail salon arsenal. Team work makes the dream work. ~Christy Read Less

Pretty average nail salon. Some techs are better than others, which is the case at most salons. The first time I was here I got gel polish. The woman did a fine job, nothing spectacular. She was very fast (I haven't decided yet if that is good or bad), and not particularly personable. The second time I got the powder dip manicure which seems to be their claim to fame. After getting a close look at the powder I realized it is SNS, which I had actually gotten elsewhere only not colored. I'm not sure what all the hype is about this SNS powder. When you take it off your nails are just as damaged as if you had a full acrylic set. I get that it has vitamins and stuff but to me that doesn't really seem to make a difference. Maybe it has less chemicals, fine, but I wouldn't call this "good" for your nails. Anyway, the guy that did it did an awful job. He ground down my nails WAY too much. I'm not even sure what's left under this powder. He also filed them very strangely. Some are round and some have crooked flat edges. He didn't even touch my cuticles nor did he put any lotion or anything on my hands after. I was very disappointed and will not be back. I think this might be only a good place if you've gone here a long time and they know you. Would not recommend. Read Less

Sloppy, sloppy, sloppy! Called ahead to make sure they had someone that does pink and white. They said they did so I tried it. While I waited, I saw a man doing oil and white on another girl and it looked great, and I thought I was waiting for him, so I felt ok. But I got called over by another woman and she clearly didn't know what she was doing. She kept saying I should get a powder dip. I want pink and white powder, like I've gotten the last decade. And she hurt under my nails over and over by sticking her sharp nails too far under my nails. Ouch!!Expensive! $42 for a fill?!?!? I've had fills in LA, San Diego, Boston, Cocoa Beach, and more places. This was the worst pink and white I think I've ever had. Awful. If you want a powder dip, you might be in the right place, but don't come here for pink and white powder! Read Less

I came here for the first time and I am absolutely obsessed with my nails! I thought i already had gel powder on my nails but they explained that I actually had acrylic powder on my nails- it took 1 hour to take off! I tried the gel powder dip and I'm absolutely obsessed! I will come back next week for a pedi! Read Less

I don't even want to write this review because people will see it and Zen will get even busier, which seems impossible...Took Teen 1 here last night for mani/pedi for prom, which is today (Yay!)  Looked at my toes and decided to also get a pedicure while I was there.  We had great service, a great experience, their prices are reasonable, and everything they did looks amazing.That said, there are a few things people should know before visiting this place:1.  MAKE AN APPOINTMENT.  Even if you have an appointment there could be a short wait because they are always really busy.  Always.  One woman told me that she arrived without an appointment and they were able to work her in, but it was a several-hour process to get a mani-pedi.  They do accept walk-ins, but I woulldn't recommend it unless you bring a meal and a book.2.  They offer 3 levels of pedi's and the differentiators between the levels are:  callous removal, sugar scrub for your legs, and the level of leg massage that you receive.  It's early enough in the summer that my Kentucky feet are not super-calloused, so I went with the basic.3.  They have three types of manicures as well:  powder, gel, and basic.  Basic is just like what it sounds - they shape your natural nail and put your nail polish of choice (from their wall of 10,000) on it.  Gel colors are painted on some plastic rings of nails that they keep in the desk at the front.  There are only about 5,000 of these.  They use your natural nail and put the gel color on it.  It cures under a special light and is dry and hard almost immediately.  Gel is less durable than powder but way more than just natural nail.  Powder colors are also painted on the plastic rings of nails on the front desk and there are also about 5,000 of them to choose from.  Teen 1 got gel because the "perfect" color was a gel polish, so I don't know too much about the powder.  They can put tips on with it, it is supposed to last two weeks even for people like me who are hard on nails, and only two of their techs can do powder.  Be careful that you pick a color from he Powder rings if you want powder - we thought we were picking powder and waited for a powder tech and then found out that we had picked a gel color that anyone could do.  They were very good about explaining the different manicures to me for next time, and the feeling that they were talking about the customers in Korean was very minimal compared to other places. Read Less

I was looking for a decent place to get a pedicure, so after some searching and reading the reviews for this place, I figured I'd give it a try. Walking in, I was pretty impressed despite no one greeting me. Their decor is nice and they have TONS of colors to choose from. I think I waited about 5-10 minutes before they ushered me back to a pedicure chair (I didn't have an appointment). I got settled in and put my feet in the water to soak...and wait, then wait some more. That's where I started to get a little annoyed. It must have been about 20-30 minutes before they were able to start on my pedicure. The pedicure was ok, I've had better. I will say though that the guy who gave me my pedi did an awesome job on my foot massage! Overall, I guess I'd say if you're going to go here, try making an appointment or else you will have to wait a while. As for my next pedicure, I think I'm going to try going somewhere else. Read Less