I did not appreciate my service that I received. I had shellac French tip polish on when I went in. As the guy was about to apply the new polish, which was a clear glitter, I noticed that the white polish was still on my nails. When I brought it to the guy's attention, he told me that the new polish will cover it up! It's a clear polish w glitter! Quite naturally, u could see the white thought the polish! Due to me repeatedly showing the guy that the white polish is noticeable, then he decided to remove it! I also asked before he began doing anything, can u guys do designs, he told me yes. After he put the polish on, they asked me what I wanted, I told them the letter F in cursive. Another lady in there comes over and draws a regular F, I repeated cursive F. She said ok. Something didnt seem right so I called my husband over to show them a cursive F, she looked @ me n said "Oh! Ok!" She got her stuff together, sat in front of me and said, "I try!" What do u mean 'I try!' When I was told u can?! Now I have a F that looks like Chinese lettering on my nail! Will never go back again! Read Less

Very sub-par salon.  Place just didn't look clean for starters.  Then when I sat in the chair for the pedi nothing worked on it.  No message, no way to lean it back a little.  I had selected to get the #2 which included exfoliating leg message.  REALLY -- a few rubs on my calves and that's it!  No attention was given to my callouses, a very superficial fake pumas action was given to some parts of my feet.  One reason I go to get pedi is because I'm not good at shaping my nails.  Well, neither was the girl who was supposed to be a professional.  She did a lot of this-and-that but really never got into the real "pedi" part of the service.  Basically I got an average level of polish being applied for $28.  To top it all off -- they didn't give me my debit card back and I didn't notice until the next day when I went to buy gas.  STAY AWAY from this place.  There are tons of nail salons out there and this one should be put out of business. Read Less

I went here for a manicure and pedicure on a weekday in the late afternoon. I should have checked Yelp first.I was seated right away, but I'd never had a professional manicure/pedicure before, and the lady at the counter wasn't very helpful. I had no idea what gel nail polish is or what I was supposed to do (like, umm, follow her to the chair).In any case, the reason I won't go back isn't because I was totally clueless. It's because she spent about 45 minutes to an hour touching my feet and hands without ever looking at or talking to me. She talked to people around me, but it was as if I wasn't there. I'm not hugely social myself, and I'm perfectly fine doing the very bare minimum of talk with way more silence than chit chat, but she just seemed to be avoiding interaction. It came off really rude, cold, and unfriendly.When I screwed up my nail polish at the very end, she kinda' scolded me and told me that's why I should have gotten gel polish. Which costs $10 more, even though I checked at the store and you can get a whole bottle of the stuff for less than half that.How was the work? I'm pretty uptight about getting my cuticles cut all the way down to give a "clean" look--it's what I do at home. Here, it was half-@$$ed. It looked as if my cuticles hadn't been touched (although she did them) and there were gaps in the polish around the edges of my nails. The soles of my feet still had plenty of callous on them.Never again. Read Less

I took my Mom here for Mother's Day. We both got wonderful pedicures and I also got a great manicure. A young man did my mani/pedi and he did a fantastic job. I would just say he needs to work on his massage skills, but he was very perfectionistic about my nails and did a wonderful job. A young girl did my moms and she was very sweet and did a great job. We will come back again. P.S. They have coupons on their website. Read Less

Spent 200.00 on shellac polish for myself and 2 daughters in preparation for a wedding was told this polish was quaranteed to last 21 days. Not even 1 day, the finger nail polish chipped, day 2 all polish gone.Also asked the girls working there what their process for sanitation was before getting toenails done, assured all sanitized. Decided to go ahead and get toes done, woman pulls out old & used toe nail clippers, then attempted to rest the sole of my feet on hers to polish, no I don't think so.Will never go back, Read Less

this does not deserve one star it deserves zero. the man that did my nails today just destroyed my nails and I only went in for a fill. after he cracked all of my nails he insisted that I go to the other nail salon inside of the mall. all of this because he was rushing to get to the four ladies that came in AFTER me. he was so rude and disrespectful. I will never go here again and I will go out of my way to stop anybody from going to this place. this was not a place of business. this experience has actually petrified me from getting my nails done ever again anywhere. I hope this place closes because of the heart ache I got today that I do not deserve. again I just went in for a fill and the man who seemed to be the owner destroyed my nails and TOLD me to leave. Read Less

On Mother's Day my daughter and I stopped in to get our nails done since we were at the mall.  I got a gel manicure and looking at my nails you would think my 10 year old daughter did them.  I'm very disappointed in how unprofessional my nails look after spending $25 plus tip on just my nails. It has been only 3 days and the polish is "peeling and tearing".  What a waste of time & money!! Read Less

Love this place. Both my wife and i have been here. I am not a salon kinda guy but this place rocks. The atmosphere is warming, the staff members are loads of fun and they cater to each client personally. We have had nothing but fun times each time we visit. Thanks Carmen. Read Less

I love Carmen. She's a real perfectionist when it comes to her work. She takes her time with the art work and she does everything by hand. She doesn't use that machine that takes off a layer of your nail like the other places do. Read Less

I went there the first time today and was pretty dissapointed. First of all, after waiting for a seat, nobody cared to start my tub. Only after sitting in cold water for 5 min it got started. The lady was friendly, but missed a lot of funk on my nasty after-roadtrip feet.  After all, I didnt feel very pampered and paid a lot of many fpr that poor experience.Not again. Read Less

One of the worst parts of no longer living in St. Louis is no longer being able to go to Randy to get my nails done. I am coming home tomorrow for a few hours before going on vacation and we are leaving a little bit later so that I can go to Modern Nails. I always get a full set and Randy's work leaves my nails looking flawless for 2 weeks before showing the slightest bit of wear. All the nail salons I've been to in Philadelphia just do not stand up to Modern Nails' quality and service. Read Less

**I have some guilt posting this review, as I try really hard not to say bad things--all businesses are struggling these days, and I hate to take business away from anyone.  However, there are places to get a better customer experience.**Deanne C. is right on with Modern Nails.  Sad to say, my friends and I had a poor experience here.5 of us had an appointment for manicures and pedicures, and there were 2 women working at the salon.  They both seemed miserable, especially the woman who seemed to be the owner.  They did their best to accommodate all of us, but I was a bit baffled as to the lack of staff, given that we had made appointments several days before.  My pedicure left a lot to be desired.  The massage chairs didn't really massage--they more just vibrated.  The pedicure consisted of buffing my nails, using a pumice stone on my feet, putting lotion on my legs, and painting my nails.  I was beyond disappointed that there was no massage at all.I got a shellac manicure, which was my first of the type, so I can't comment too much as to how that compares with other salons.  I will, however, mention that it was only filing my nails (which were not even--I had to specifically ask the girl doing my nails to even them out), buffing, and then the painting.  No frills here.My total tab was around $60, including tip, with a coupon for the pedicure.  Not too bad, as the shellac is expensive anywhere.  The only reason Modern Nails isn't getting 1 star is because they do give coupons, which I'd highly advise anyone to seek out before going--the service isn't worth paying full price for. Read Less

I'm going to take my business down the street even though this place is more convenient. The good:OK price at $35 for mani/pedi4 stars for polishThe bad:it was very hot in the nail salonfoot and hand massages were lackingthe employees were rude, the girl finishing my manicure stopped working on me to take a call, SO RUDE!The ugly:chairs are sort of beatthe place was messy Read Less