By far this is the best nail salon. Billy did an awesome job on my nails. I went in for a fill in from another salon, i wasn't satisfied with the previous salon, Billy got me together. The wait wasn't... Read More
By far this is the best nail salon. Billy did an awesome job on my nails. I went in for a fill in from another salon, i wasn't satisfied with the previous salon, Billy got me together. The wait wasn't long (i went in the evening) at all. He took his time, no rushing Or anything. I will definitely recommend Pro-Nails on St. Charles Rk Rd. Billy has a customer for life as long as he continues to give good conversation and excellent service. Read Less
Madelynne Coffey
3 May 2017
REPORT
Sat there for an hour and waited, and while I was sitting a worker took five smoke breaks while he was in the middle of doing someone's nails. When I finally got seated all the workers stopped and too... Read More
Sat there for an hour and waited, and while I was sitting a worker took five smoke breaks while he was in the middle of doing someone's nails. When I finally got seated all the workers stopped and took a shot and the smoker went and got out a beer. Also, last time I went while I was getting a manicure it was unsanitary because they cut my skin all around my nails and I was bleeding and they proceeded to use their tools and dip them into their supplies over and over again. Read Less
Sajida Jamhour
21 Apr 2017
REPORT
Customer service is horrible! We had to wait an hour then the guy told us that we need to go somewhere else because they are busy!
Juan Lewis
5 Dec 2016
REPORT
Great service with cleaning men eyebrows. I've known girls to come here for years and get there nails done. The only thing is they have bad hours, and close on random days
Jazmine O.
6 Nov 2016
REPORT
i absolutely love this place the entire staff is SO PROFESSIONAL and they are all VERY WELL EXPERIENCED!!!!! i do not go anywhere else for nails, eyes, and my toes. tina and billy are awesome people a... Read More
i absolutely love this place the entire staff is SO PROFESSIONAL and they are all VERY WELL EXPERIENCED!!!!! i do not go anywhere else for nails, eyes, and my toes. tina and billy are awesome people and they make everyone feel like family when they walk in the door Read Less
Courtney J.
20 Jul 2016
REPORT
Stopped in for a pedicure and was asked to wait about 15-20 minutes but only ended up waiting about 10. The tech was friendly and did a particularly good job trimming the cuticles. I would recommend c... Read More
Stopped in for a pedicure and was asked to wait about 15-20 minutes but only ended up waiting about 10. The tech was friendly and did a particularly good job trimming the cuticles. I would recommend coming here Read Less
Dstany H.
11 Jun 2016
REPORT
While in Mexico, i cracked my toenail halfway across the toe I thought it would be Impossible to fix, but the nail tech did an INCREDIBLE job. You cant even tell I had a crack in the first place...I ... Read More
While in Mexico, i cracked my toenail halfway across the toe I thought it would be Impossible to fix, but the nail tech did an INCREDIBLE job. You cant even tell I had a crack in the first place...I also managed to rip my entire toenail off in Mexico, the tech also repaired that, again making it invisible to the eye! Amazing!! Friendly!! Will be back in the future! Read Less
Sarah Mosley
20 Apr 2016
REPORT
Went and got a pedicure friday. The tech RIPPED my cuticles from both my big toes. I was bleeding on both toes. I'm a licensed professional and she didn't follow any proper procedures. If I had HIV sh... Read More
Went and got a pedicure friday. The tech RIPPED my cuticles from both my big toes. I was bleeding on both toes. I'm a licensed professional and she didn't follow any proper procedures. If I had HIV she basically didn't care if she would spread it on to somebody else. While she was painfully hurting me she had the nerve to look me in my face and hold her wrist like she was getting hurt. She was looking to get tipped and did a poor pedicure. So Friday until today wed. My 2 toes are still sore. I can't wear any shoes that will touch my feet and I will be going to talk to the owner. Worst experience I've ever had in my life Read Less
Amy H.
24 Mar 2016
REPORT
I have been coming here for years! Seriously the best place I have ever been. I come every couple weeks and get a gel manicure and a pedicure. True is my guy. The place is very clean!
K. A.
19 Mar 2016
REPORT
The staff is very nice, and the prices a are reasonable... BUT
-Massage after pedi was painful... yes PAINFUL.
-Fingers are very badly freyed below the cuticles a few days later from the manicure. My ... Read More
The staff is very nice, and the prices a are reasonable... BUT
-Massage after pedi was painful... yes PAINFUL.
-Fingers are very badly freyed below the cuticles a few days later from the manicure. My hands look so bad. Worse than before the manicure. I'm so embarrassed about my hands now.
-Nail polish on my toes chipped 5 days later. Toe nail polish lasts two weeks if you paint your own! Read Less
Christina D.
2 Aug 2015
REPORT
Very unsatisfied. They did a poor interpretation of the nail art I asked for and when I told them I didn't like it and please remove it, they refused to do anything else. I will not go back.
Lora M.
21 Jul 2015
REPORT
This nail salon has such a fun atmosphere! Billy and Tina do a wonderful job with gel nails. Mine last more than 2 weeks without chipping :)
Carmen W.
18 Oct 2014
REPORT
It's a decent place, looks kind of run downed. It's next to Hometown buffet. The young lady whose near the door was very unprofessional. She barely makes eye contact with potential clients and she sit... Read More
It's a decent place, looks kind of run downed. It's next to Hometown buffet. The young lady whose near the door was very unprofessional. She barely makes eye contact with potential clients and she sits there playing and talking on her phone. The male technician I had was friendly but he's English wasn't that great. I felt like he was rushing most of the time. My gel manicure came out ok-nothing to rave about. I guess for the price I can't be mad. You get what you pay for. Read Less
april o.
31 May 2014
REPORT
This place is decent. They do a fairly decent job on pedis I wish they did the razor on calluses though. They do have a wide selection of gel polish colors / matching for pedi so that is a plus! It's... Read More
This place is decent. They do a fairly decent job on pedis I wish they did the razor on calluses though. They do have a wide selection of gel polish colors / matching for pedi so that is a plus! It's not the best nail salon ever but it's decent. Read Less
Odetta F.
15 Jul 2013
REPORT
Any woman in St Louis knows that a good pedicure in the summer is a must. But finding the right place to do that is tricky. Pro Nails is located on a shopping plaza near Kohl's on St. Charles Rock Roa... Read More
Any woman in St Louis knows that a good pedicure in the summer is a must. But finding the right place to do that is tricky. Pro Nails is located on a shopping plaza near Kohl's on St. Charles Rock Road. You cannot see it from the Rock Road, but once you are in the shopping plaza, you can't miss the heavily decorated door. On my first visit, I observed that many customers seemed to be return customers. They easily greeted the staff and made themselves feel right at home. That's a plus. The staff greeted everyone warmly and with enthusiasm. The establishment is CLEAN! And for me, that's critical. Now I, for one, LOVE listening to others speak their mother tongue. If they are talking about my flat feet, I could care less. And for those of you who cannot stand to hear a language other than English spoken while being taken care of, this may be the salon for you. I heard only one or two phrases spoken in another language. The pedicure itself was exceptionally done. Trien, the young man who tended to my feet, was firm and careful. As a comparison, I visited a highly rated Yelp approved nail salon, and the technician barely paid any attention to my feet. He gave a wonderful massage and paid close attention to everything. And to top it all off, I received a FREE Bud Light! The cost of simply a pedicure was $22. I used a gift certificate, but I will be back. In sum, I will be back and happily so. Read Less
Elle P.
30 May 2013
REPORT
There is nothing AMAZING about this place but it's an ok nail place that is in an easy to miss spot. It's next to two closed businesses right next to Old Country Buffet down from Bread Co or Kohls. ... Read More
There is nothing AMAZING about this place but it's an ok nail place that is in an easy to miss spot. It's next to two closed businesses right next to Old Country Buffet down from Bread Co or Kohls. The staff are all friendly for the most part and they do a solid job.I went two weeks ago with a friend and got gel nails. The woman was on her phone more than once during the process - granted I wasn't talking to her much but she barely spoke English and I couldn't understand her. I kinda felt awkward while she talked and did my nails. It was not very professional to be on the phone or stopping working so you could try to answer calls or try to make calls or figure out what's going on with your phone ya know? whatevs. The nail job was ok, nothing special about it and I felt in a few places it was a little sloppy - like the polish was over the nail and onto the sides of my finger so it was peeling up a little bit. I'm thinking - so I just paid you money to do my nails only slightly better than I can? I mean overall the job wasn't HORRIBLE but just not GREAT like I expect if I'm shelling out my hard earned cash for nails. I would rather spend a little more and go to Zen Nails off of Clarkson down by the Chesterfield mall which does a really cool powder gel polish that was awesome! The inside of this place is ok. I wasn't overly impressed. I mean most nail salons are kind of cheapish looking on the inside and this is no exception. Read Less
By far this is the best nail salon. Billy did an awesome job on my nails. I went in for a fill in from another salon, i wasn't satisfied with the previous salon, Billy got me together. The wait wasn't... Read More
By far this is the best nail salon. Billy did an awesome job on my nails. I went in for a fill in from another salon, i wasn't satisfied with the previous salon, Billy got me together. The wait wasn't long (i went in the evening) at all. He took his time, no rushing Or anything. I will definitely recommend Pro-Nails on St. Charles Rk Rd. Billy has a customer for life as long as he continues to give good conversation and excellent service. Read Less
Madelynne Coffey
3 May 2017
REPORT
☆☆☆☆☆
REPORT
Sat there for an hour and waited, and while I was sitting a worker took five smoke breaks while he was in the middle of doing someone's nails. When I finally got seated all the workers stopped and too... Read More
Sat there for an hour and waited, and while I was sitting a worker took five smoke breaks while he was in the middle of doing someone's nails. When I finally got seated all the workers stopped and took a shot and the smoker went and got out a beer. Also, last time I went while I was getting a manicure it was unsanitary because they cut my skin all around my nails and I was bleeding and they proceeded to use their tools and dip them into their supplies over and over again. Read Less
Sajida Jamhour
21 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Customer service is horrible! We had to wait an hour then the guy told us that we need to go somewhere else because they are busy!
Juan Lewis
5 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Great service with cleaning men eyebrows. I've known girls to come here for years and get there nails done. The only thing is they have bad hours, and close on random days
Jazmine O.
6 Nov 2016
REPORT
☆☆☆☆☆
REPORT
i absolutely love this place the entire staff is SO PROFESSIONAL and they are all VERY WELL EXPERIENCED!!!!! i do not go anywhere else for nails, eyes, and my toes. tina and billy are awesome people a... Read More
i absolutely love this place the entire staff is SO PROFESSIONAL and they are all VERY WELL EXPERIENCED!!!!! i do not go anywhere else for nails, eyes, and my toes. tina and billy are awesome people and they make everyone feel like family when they walk in the door Read Less
Courtney J.
20 Jul 2016
REPORT
☆☆☆☆☆
REPORT
Stopped in for a pedicure and was asked to wait about 15-20 minutes but only ended up waiting about 10. The tech was friendly and did a particularly good job trimming the cuticles. I would recommend c... Read More
Stopped in for a pedicure and was asked to wait about 15-20 minutes but only ended up waiting about 10. The tech was friendly and did a particularly good job trimming the cuticles. I would recommend coming here Read Less
Dstany H.
11 Jun 2016
REPORT
☆☆☆☆☆
REPORT
While in Mexico, i cracked my toenail halfway across the toe I thought it would be Impossible to fix, but the nail tech did an INCREDIBLE job. You cant even tell I had a crack in the first place...I ... Read More
While in Mexico, i cracked my toenail halfway across the toe I thought it would be Impossible to fix, but the nail tech did an INCREDIBLE job. You cant even tell I had a crack in the first place...I also managed to rip my entire toenail off in Mexico, the tech also repaired that, again making it invisible to the eye! Amazing!! Friendly!! Will be back in the future! Read Less
Sarah Mosley
20 Apr 2016
REPORT
☆☆☆☆☆
REPORT
Went and got a pedicure friday. The tech RIPPED my cuticles from both my big toes. I was bleeding on both toes. I'm a licensed professional and she didn't follow any proper procedures. If I had HIV sh... Read More
Went and got a pedicure friday. The tech RIPPED my cuticles from both my big toes. I was bleeding on both toes. I'm a licensed professional and she didn't follow any proper procedures. If I had HIV she basically didn't care if she would spread it on to somebody else. While she was painfully hurting me she had the nerve to look me in my face and hold her wrist like she was getting hurt. She was looking to get tipped and did a poor pedicure. So Friday until today wed. My 2 toes are still sore. I can't wear any shoes that will touch my feet and I will be going to talk to the owner. Worst experience I've ever had in my life Read Less
Amy H.
24 Mar 2016
REPORT
☆☆☆☆☆
REPORT
I have been coming here for years! Seriously the best place I have ever been. I come every couple weeks and get a gel manicure and a pedicure. True is my guy. The place is very clean!
K. A.
19 Mar 2016
REPORT
☆☆☆☆☆
REPORT
The staff is very nice, and the prices a are reasonable... BUT
-Massage after pedi was painful... yes PAINFUL.
-Fingers are very badly freyed below the cuticles a few days later from the manicure. My ... Read More
The staff is very nice, and the prices a are reasonable... BUT
-Massage after pedi was painful... yes PAINFUL.
-Fingers are very badly freyed below the cuticles a few days later from the manicure. My hands look so bad. Worse than before the manicure. I'm so embarrassed about my hands now.
-Nail polish on my toes chipped 5 days later. Toe nail polish lasts two weeks if you paint your own! Read Less
Christina D.
2 Aug 2015
REPORT
☆☆☆☆☆
REPORT
Very unsatisfied. They did a poor interpretation of the nail art I asked for and when I told them I didn't like it and please remove it, they refused to do anything else. I will not go back.
Lora M.
21 Jul 2015
REPORT
☆☆☆☆☆
REPORT
This nail salon has such a fun atmosphere! Billy and Tina do a wonderful job with gel nails. Mine last more than 2 weeks without chipping :)
Carmen W.
18 Oct 2014
REPORT
☆☆☆☆☆
REPORT
It's a decent place, looks kind of run downed. It's next to Hometown buffet. The young lady whose near the door was very unprofessional. She barely makes eye contact with potential clients and she sit... Read More
It's a decent place, looks kind of run downed. It's next to Hometown buffet. The young lady whose near the door was very unprofessional. She barely makes eye contact with potential clients and she sits there playing and talking on her phone. The male technician I had was friendly but he's English wasn't that great. I felt like he was rushing most of the time. My gel manicure came out ok-nothing to rave about. I guess for the price I can't be mad. You get what you pay for. Read Less
april o.
31 May 2014
REPORT
☆☆☆☆☆
REPORT
This place is decent. They do a fairly decent job on pedis I wish they did the razor on calluses though. They do have a wide selection of gel polish colors / matching for pedi so that is a plus! It's... Read More
This place is decent. They do a fairly decent job on pedis I wish they did the razor on calluses though. They do have a wide selection of gel polish colors / matching for pedi so that is a plus! It's not the best nail salon ever but it's decent. Read Less
Odetta F.
15 Jul 2013
REPORT
☆☆☆☆☆
REPORT
Any woman in St Louis knows that a good pedicure in the summer is a must. But finding the right place to do that is tricky. Pro Nails is located on a shopping plaza near Kohl's on St. Charles Rock Roa... Read More
Any woman in St Louis knows that a good pedicure in the summer is a must. But finding the right place to do that is tricky. Pro Nails is located on a shopping plaza near Kohl's on St. Charles Rock Road. You cannot see it from the Rock Road, but once you are in the shopping plaza, you can't miss the heavily decorated door. On my first visit, I observed that many customers seemed to be return customers. They easily greeted the staff and made themselves feel right at home. That's a plus. The staff greeted everyone warmly and with enthusiasm. The establishment is CLEAN! And for me, that's critical. Now I, for one, LOVE listening to others speak their mother tongue. If they are talking about my flat feet, I could care less. And for those of you who cannot stand to hear a language other than English spoken while being taken care of, this may be the salon for you. I heard only one or two phrases spoken in another language. The pedicure itself was exceptionally done. Trien, the young man who tended to my feet, was firm and careful. As a comparison, I visited a highly rated Yelp approved nail salon, and the technician barely paid any attention to my feet. He gave a wonderful massage and paid close attention to everything. And to top it all off, I received a FREE Bud Light! The cost of simply a pedicure was $22. I used a gift certificate, but I will be back. In sum, I will be back and happily so. Read Less
Elle P.
30 May 2013
REPORT
☆☆☆☆☆
REPORT
There is nothing AMAZING about this place but it's an ok nail place that is in an easy to miss spot. It's next to two closed businesses right next to Old Country Buffet down from Bread Co or Kohls. ... Read More
There is nothing AMAZING about this place but it's an ok nail place that is in an easy to miss spot. It's next to two closed businesses right next to Old Country Buffet down from Bread Co or Kohls. The staff are all friendly for the most part and they do a solid job.I went two weeks ago with a friend and got gel nails. The woman was on her phone more than once during the process - granted I wasn't talking to her much but she barely spoke English and I couldn't understand her. I kinda felt awkward while she talked and did my nails. It was not very professional to be on the phone or stopping working so you could try to answer calls or try to make calls or figure out what's going on with your phone ya know? whatevs. The nail job was ok, nothing special about it and I felt in a few places it was a little sloppy - like the polish was over the nail and onto the sides of my finger so it was peeling up a little bit. I'm thinking - so I just paid you money to do my nails only slightly better than I can? I mean overall the job wasn't HORRIBLE but just not GREAT like I expect if I'm shelling out my hard earned cash for nails. I would rather spend a little more and go to Zen Nails off of Clarkson down by the Chesterfield mall which does a really cool powder gel polish that was awesome! The inside of this place is ok. I wasn't overly impressed. I mean most nail salons are kind of cheapish looking on the inside and this is no exception. Read Less