I really am loving my brows after getting them done by Ebony at the Benefit Brow Bar! I like to get my brows in the "straight" shape, and she knew what I was talking about immediately. Ebony did a fantastic job!It cost me $21+tip, and you can tip by CC if people were wondering. I know it may be higher than what people expect, but it was definitely worth it for me. I had an appointment, which I got same day, but it seems you can also try walking-in. Read Less

I had my brows done once before and they were pretty nice but definitely not as good as they could have been. The second time I went, Ebony did them and she did an amazing job. Definitely worth the price. Read Less

I stood there waiting & no one ever acknowledged my presence. I understood the brow lady was busy but could've said something to let me knowshe saw that I was there. This was my first visit & most likely my last. I left w/o ever getting assistance. Read Less

The ladies get you in on time. I've gotten my brows waxed/tweezed multiple times. All in all, it's extremely overpriced- 25 dollars for brows that will just grow back in a few weeks. The girl who does the brows, Ebony, turned out good looking brows- but she was very very aggressive on the tweezing (my whole eye area was red afterwards, which doesn't happen when I tweeze at home), and my eye was scratched from something during the process. I think she pulled my skin too tight. If you have a lot of pocket money, then I guess you can go here, but it's not worth it. Read Less

Got my brows done on a whim by Nori today and felt like one of those perfectly browed Instagram stars afterward . She mentioned that they were already pretty decently shaped,  so she only had to clean up and trim. She used minimal wax and  then filled them in with brow powder -to perfection . I was only upset that I went out in no makeup, sweaty and in gym clothes and wasn't cute enough to match my brows when I left! I normally go to the nail shop for the $10 wax but this to me was worth the extra money. She  took plenty of time and didn't try to up sell me on anything .  This was my first visit and will be back for sure. Read Less

Very disappointed by the service.  I went in for a brow job before an event.  I specifically told Ebony that I DO NOT like thin brows.  She made them so thin I didn't even look like I had brows.  It has taken 6 weeks to get them grown out.  She spent the whole time talking about how she wanted to leave Ulta and start her own business.  Very bad experience over all! Read Less

Service is horrible. Multiple times I've been in the store and haven't been greeted once. I've worked in retail and this is a horrible representation of customer service. Either the employees are walking around aimlessly or talking or they just seem horribly understaffed. Was in there today to grab something and I had to wait 15 min sitting at the register before someone noticed me and then she couldn't even check me out and had to "search" for someone to ring me out. Not sure what is the deal at this store but it's horrible. If it wasn't rush hour I would have just went to west county. 15 min difference but you get treated 100% better. Read Less

This isn't a bad review on the brow bar because I have yet to give it a try. Kinda scared to now.  I am very much a cosmetic junkie. I frequent both Ulta and Sephora a few times a month. So I decided to give Ulta Salon a try. Worst mistake I have ever done. I went from shoulder length hair to a super short hairstyle.  Showed the guy a pic of what I was looking for and it's like he didn't even care to pay attention to it. Before I could really say anything he had the Clippers out and literally cut my hair so short there was no saving it. I could put a side by side of the picture and what I received and it's not even close.  Never been this dissatisfied in my life.  And the clipper job he did is all choppy. Working in the business world I am just embarrassed until I can find a way to get this fixed! Read Less

Ebony is so talented! I have been all over St. Louis to find the talent Ebony has. No challenge is too great for this girl. I originally found her bc I had eyebrow extensions (NOT RECOMMENDED) put on from someone else that almost completely took off my eyebrows and I was desperate to find someone to help. Not only did she fix the disaster that was done, but made, shaped, and tinted my brows to perfection. Exactly what I had been looking for ALL over. She is located in Ulta in the Brentwood Promenade off Eager rd. Tuesday's through Saturdays 10 am- 6 pm. Go see her. You won't regret it!! Read Less

So this should probably be changed because this review is about the Ulta store as a whole, not the Benefit Brow Bar (which I havent actually used). But I got my hair cut by Christine at the hair salon in this Ulta and I am happy with the results. They have a full salon in there and right now they have a discount deal for new clients - just ask about it.  What I like about Ulta is that they are high-brow/low-brow - you can get your drugstore products as well as the upscale brands you usually just find at Sephora. Apparently Ulta has a better rewards program than Sephora but I havent spent enough there to qualify yet for that. They don't sell microfiber face towels or the Essie gel products. So I didnt actually find what I was looking for when I was there last time which was pretty frustrating. But since the location is really good and I'm in that shopping center a lot I'll probably bring my business here again. Read Less

I have never really gotten a good service here, not even an average one but sometimes, I need to stop by and make a purchase because I don't feel like going to the mall to Sephora. I am usually an in and out type of person buying a couple of things like Anastasia brow wiz or some sort of a hair product. I usually will not require help and don't even care if you say hello to me or not (99.0% of the time I don't get a greeting here anyway).One day, I did come in looking for some help and found none. It was in the middle of the day and the associates were not busy. I walked over to where the foundations are. At the time, I was wanting to try out several different type of foundations (I just finished off a MAC but it wasn't great for my skin). I have very oily skin so I kind of needed some expert opinion. I walked around for a little bit, looking obviously lost and in need of help. I am pretty sure I did not look homeless or smelled horribly that day but no one approached me and the associates were either busy chatting with each other or were working on pleasing one client at the same time. I finally have had it and left. I went to Sephora and found some help and made my purchase there.Overall, this place does have some beauty essentials but don't expect any customer service except for the check out process. Read Less

Great Location! I've been an ulta fan for 6+ years, and after moving to the central west end, I'm so happy to have a store this close.At the brentwood store, the service is excellent, and the product selection is much grander than you were find at a boutique beauty store. I come here for all of my favorites. As I regular shopper, I also get coupons and specials sent right to my inbox, so I even buy much of my toiletries here to rack up the points (; Read Less

Take Sephora, add some drugstore bands and take away the customer service and you'll have Ulta. If I'm spending $50 for 3/4 oz of crap, I'd like to at least be given the chance to tell you I don't need help. I didn't get to because none of the 6+ employees working the floor seemed interested in anything other than talking to each other. If you know what you need, can't wait for an online order and don't want to go inside the mall to get to Sephora, this place is a decent alternative. It definitely wouldn't be my first choice though. Drag your butt into the mall of you want actual assistance with your selections.By they way, it seems that they charge more for drug-store brands than places like Target. Even with their frequent discounts, you're paying a little extra here. Read Less

I love the Brow Bar.  Ebony does an amazing job.  The only thing that gets me is the $20+ it cost to get them waxed for what I can get them done for at my nail spa/salon for $10.  Same setup, same equipment, same process, same result.Hope I'm not being petty, but I believe the eyebrow waxing is a bit overpriced.  No shade to Ebony.  If I have no other alternative, I'll definitely go see her again. Read Less

I haven't been in Ulta for several years now until yesterday.  The minute I walked in, my eyes got bigger.  It is seriously a major beauty heaven for me.  They have a wide range of products from drugstore brands to the kind of expensive.  The one thing that I had a problem was there was only one cashier & a long line.  Yes, this was on a holiday weekend. Read Less

I do like Ulta stores, and this is a decent location. Samples are usually not in the best condition, and items on the shelf are often quite disorganized, misplaced, out of stock, or (the worst) used or damaged. I have had a few experiences where I purchased something and either got home or in the car and realized it did not have a seal or that the product had clearly been used already. Fortunately, the return policy is great, so I've always been able to return or replace them, but it is a hassle.On the other hand, service has always been good here. I've always been able to find help if I needed, and they are friendly and efficient. The only downside is that they tend not to be too knowledgeable about the products, what the store carries, or where certain items are. Read Less

Do NOT get gel nail service here. They did a terrible job, then argued with me that it was a great job, after telling me just to pick the gel off my skin.Tools were FILTHY. The disinfectant cup she tried to take tools from had pieces of cuticle flesh floating at the bottom. I pointed it out and she told me disinfectant took care of that. I told her to use a fresh, unopened orange stuck, and no metal tools. She looked at me like I was a total witch. I wish I could include photos of this wretched manicure! So rude manager insisted on redoing it instead of refunding after telling me the first person did a great job if I'd just scrape the gel and my cuticle off. And that the undone corners were totally normal. You wanted your WHOLE nail painted? What a jerk! Read Less

I went into Ulta for concealer, and came out with eye cream and new brows, and happily. The issue that really needed to be dealt with was the entire look of my de-hydrated eyes!  I initially asked for help, and the manager greeted me, she said "let me get Ebony to help you, she is great with this."  Then along comes this gorgeously makeuped woman, and introduces herself as Ebony. She helps me with my initial request which was concealer, but I noticed tiny wrinkles enhanced under my eye when she did this. She explains that the skin under my eye is probably just dehydrated. She glops on this miracle creme (and I say glop because it was layered like carrot cake frosting, and then we go on to talk about the shape of my brow (I mentioned to her I was getting pictures taken Sunday so she was suggesting ways to enhance). She continued on and did eye brow mapping on me. Although I was very hesitant to let anyone touch my brows after they were slaughtered many ears ago, I decided to let her shape and clean up my unruly eyebrows. WOW! So glad I did. She is painless, gentle, and so good at what she does. She has a super human power to make your eyebrows delicious with barely any feeling associated with it. No pain, no stingy, just easy, and she is GOOD!  No coincidence this woman is named Ebony; a fine-grained and durable wood, which made it suitable for carving. She is an artist and a master carver of the brow line! I am so impressed and grateful for her.Now when she lifted the mirror to show me my brows, I thought "whose eyes are those?!"  Loved my brows, and I was taken back to the fine lines under the eye farm. The creme that was glopped on ... gone. Fine wrinkles, almost gone. I asked her if she wiped it off, and she said "no, it is absorbed." I replied that I was stunned that my eye was so hungry!This girl knows her eyes and knows her makeup. I am SO grateful I found Ebony. 5 stars all the way around, but she deserves more than just 5 stars. She deserves 11. I will be back to see her for sure, and I highly recommend a visit to her. I thought there was no help for my brows, but boy was I wrong. She is amazing at what she does. A true magician. Thank you beautiful Ebony! Read Less

I used to get my eyebrows threaded and swore against waxing until I stepped into ULTA and met Ebony (brow specialist) and her perfect brows. I knew that someone with as nice brows as her, must be good at what she does I was immediately intrigued and decided to break my rules and try something new.I'm so glad I did because my eyebrows look AMAZING! Ebony is so good at what she does. She really makes you feel comfortable and is very personable as well. She made sure I approved of the shape before she went ahead and waxed 'em. After the waxing, she draws them in for you + adds concealer or any other minor touch up (she is super nice if you request them too). She's also helped me pick out a ton of wonderful makeup.I am now a loyal customer! I highly recommend. :) Read Less

Oh ulta, you sucker me in each time! The salon, brow bar, drugstore + high end makeup/skincare/hair products...I could spend a lot of time & $ here! They carry many of the higher end products that sephora does (smash box, philosophy, tarte, stila...) but don't expect to find the likes of Nars or Kat Von d. They frequently have buy one get one 50% off deals on many of the drugstore items so an awesome deal for beauty junkies like myself! Bonus: if you've never tried NYX products...please do! Huge assortment here Read Less

YAY! Ulta opened next to somewhere I go often! I saw an ad in my junk mail (yeah, i read that stuff o.O) and came by to buy some lip gloss (lip glaze?). The store is neat with one half being fairly cheap drug store stuff and the other half being slightly more expensive things like you might find at sephora. The staff was friendly and they had lots of little containers filled with qtips or tester lip brush things so I could try on the colors and pick out a couple I liked! HORRAY! I don't get makeup often, but I'll definitely come by once in a while to see if there's anything I want from here. :) Read Less