I have been going here for years now and I must say, after my visit today, I may have to find a new nail salon.
I heard they are under new management, and if this is true, that may explain things a ... Read More
I have been going here for years now and I must say, after my visit today, I may have to find a new nail salon.
I heard they are under new management, and if this is true, that may explain things a little better. Every since the old owners’ absence, things have really gone downhill and it’s so disappointing to witness. The service is very unprofessional. And not directly pointing the finger at the nail techs but more so at management. Today, after a very long wait, I finally got in the pedicure chair. While getting my feet done the manager told my nail tech she was being requested, and that she was going to get someone else to do my nails. Before she could even put a top coat on my toe polish, I was escorted to the next station for my manicure where she had to leave to work on someone else (who came in after me by the way) while I had to sit and wait for my services to be finished. After another wait another nail tech came and carelessly started on my nails very rushed and very rough, breaking two of my NATURAL NAILS in the process. Right after she applied one coat the same manager told her to go work on someone else right in the middle of her doing my nails. So at this point I’ve seen people come in after me leaving before me, still missing toe polish, and now on my 3rd nail tech. The service today was so horrible but sadly this wasn’t the first time that this has happened recently.
I use to come to envy knowing every time I would walk out feeling great and loving my nails, but today I walked out very disappointed, and frustrated with subpar (broken) nails. I hope this type of service doesn’t continue because I would hate to see such a beautiful place that I once loved become such trash. Read Less