The first time I went here, I got a basic pedicure and an acrylic set on my hands. The lady who did my hands had a cut on her and started bleeding a little bit, it grossed me out but thankfully no blo... Read More
The first time I went here, I got a basic pedicure and an acrylic set on my hands. The lady who did my hands had a cut on her and started bleeding a little bit, it grossed me out but thankfully no blood got on me. On my pedicure, when the lady used the rasp for getting the dry skin off, she nearly cut me on my heel two times, and it hurt really badly. I decided to give it another try, despite my experience because the environment is relaxing and I'm always one to give second chances. However, my second experience was the worst and made my mind up that I am never going back. I went to get a refill, and the lady who was doing my nails was first of all complaining that none of them had been on lunch yet and made a joke that she might faint. I didn't take it seriously and laughed it off because I do understand how hard this business can be with hardly getting time to eat. My whole family is in the beauty industry and this is just something that happens sometimes and the frustration should not be shared with your client. What I am mainly upset about is, was the quality of my refill, and her lack of energy definitely showed in her work, which was very sloppy. When she removed my previous nail color, it got all over my hands, which is not a big deal, but when I asked for her to get it all off she responded with "it would have washed off eventually," which is a HUGE NO NO in my books. I expect my hands to look perfect, I am paying for it after all. Secondly, cotton frays were dried in almost every single one of my nails and was very frustrating to have to pick it all out. I did not notice until I left the salon and looked in the sunlight. The people are nice and welcoming, but I am afraid that just isn't good enough for me to continue to go back, and I gave them plenty of chances. Read Less