Very rushed. Didn’t say one word to me the whole time. Seemed upset when I didn’t want to upgrade to more expensive service. Staff not very friendly. Were acknowledging all moms on Mother’s Day yet I didn’t get acknowledged because they didn’t feel I looked like a mom. Nails came out ok. Didn’t get to sit in a massage chair because they were over booked so I had to sit in a regular chair and hold my feet up on her lap while she painted them. Wasn’t the most relaxing experience that I had hoped for on Mother’s Day. Read Less

I’ve gone here a few times for Gel manicures and the service has been okay. The one thing that bothers me is them almost demanding the tip in cash. I don’t often carry cash and the last time I almost left without tipping because they didn’t want me to tip on my credit card. The pedicures I have received, including the one I got Wednesday, have been lackluster. I was hurried, given no welcome or instruction. It felt very awkward and rushed. I had previously buffed and soaked my feet because I wanted them to be able to scrub as much as they could. The man who did my pedicure spike maybe three words to me, cut the skin around my toe three times (which left me worried the whole time that I was going to get an infection) and barely scrubbed my feet. At the end, he just motioned for me to go sit by the dryer and didnt say for how long. I was asked to pay and then he was gone. No staff thanked me or said anything when I left. I got home and checked my feet and they looked almost worse then when I went in, and I don’t know how that is possible. The only thing I liked was the color on my toes, but I picked it out 🤗 Read Less

I've been to countless nail salons and this one by far has been the worst. I was there with my daughter (9) for gel pedicures and I was getting a full gel set and she was getting a gel manicure. We were sat in the pedicure chairs and given a box of nail color swatches to pick colors. We were not even given 5 minutes to pick out color before being asked 3 times by 2 different staff members to basically hurry up. We are spending $170 in less than 1 1/2. We should be able to take our time with the color. My daughter asked for a line design on her toes. The lady said yes but never did it. My daughter made a comment about never having a pedicure before and the lady working said "well I've never had one" in a snarky tone. We were then moved to the manicure station. The woman who worked on my nails didn't even greet me while sitting across from me. She was busy on her phone. When it came time to pay, I went to write the tip in the line on the receipt. I was asked to tip in cash. She said it was better (which I get but you don't ask for that). I said i did not have cash on me and the lady literally looked at the receipt and stood over it staring very awkwardly as I filled it out. The worst customer service ever!!! Such an awkward experience!! For the prices and location, one would assume excellent service. We will never be back. Read Less

Ann did my nails on my first visit, my manicure went so well, I made an appointment for a pedicure the next day. She shaped my nails all evenly and nicely to my prefrence and my gel polish was thick and and even and looked beautiful. I will continue coming here. Read Less

I got my nails done here a few days ago. The staff was super friendly. The lady who did my nails didn't use the drill on my natural nails like they did at another nail place--which damaged them. My nails looked great! The shop was very clean and has new nail kits and sterilized equipment for each customer. I will certainly go back. Read Less

Love this place. Fast service, clean, friendly people. And they have hundreds of colors to choose from! I went in after my usual nail salon (who requires appointments) in Woodbury was not able to fix an issue with my manicure just one day after I had my nails done. Not only did Ocean Nails have the same color, but they fixed the problem in less than ten minutes and refused to let me pay them for it even though it wasn't their mistake! Unbelievable service! Read Less

I have been going to Ocean Nails for 3+ years and have had many technicians for manicures and pedicures, all of which did great! Everyone is so friendly and although the shop is always busy, there is never a wait. They are always properly staffed. I'll be a forever a customer! Read Less

Ocean Nails is one of the best nail salons in Woodbury. It is always clean, the staff is friendly and skilled. I serve on an advisory board for this industry and this salon always strives to reach beyond the standard mandated by law.As an owner of a business, I know there can be small issues from staff, but this owner continues to expect more from her staff and has some great women working with her. A chipped nail three days after a service is a patrons fault, not the technician. If it happens, it will be repaired with a smile.Thank you for your exceptional service! Read Less

So I'll start off by saying the first time I came here I loved it and was very very happy but now the second and third(last time) I am nothing but disappointed. I had great strong natural nails I only get gel polish never had an issue but the last time I was there the man who did my nails was rude, ignored me, and over filed my nails so much they were bending from being so thin. The next day 3 broke and I haven't broken a nail in over a year literally for no reason they just broke off due to how thin he filed them. Never again will I go back Read Less

This is my to go place. Every month... i get my nails done here. It's on the pricier side but over 95% of the time I am extremely happy. There have been instances were bad manicurists have worked on me. Not a happy customer! But, most of the time they do well and show them new designs to try on me. Read Less

It was horrible bad service to black people they always sit me infront of camera as if I'm gonna run or something embarrassing it's not welcoming at all I don't advise you go here if your colored over charge for mani pedi and you won't get the full service Read Less

To contextualize, I arrived at Ocean Nails expecting a fill for my acrylics and inquired about the price, which raised some flags considering the amount verbalized and the amount displayed differed. The technician assigned to me, oddly, grew defensive in response to my inquiry and proceeded to give me attitude, interrupt me as I expressed what it was I wanted, and went as far as to insult my nails. Thankfully, I was able to find another technician that knew my character and understood I solely wanted my acrylics filled and did not want my nails shaped (the explanation for the price discrepancy). The main issue, however, was not the price, but the the lack of customer service, etiquette, professionalism, respect, and basic decorum. I immediately expressed to the manager my dissatisfaction with the treatment I received and clarified that the issue was not the price. I stated, verbatim, "I respect your prices. They are clearly listed on the board." In response, the manager continue arguing prices with me, played the "he said, she said" game, wouldn't look me in the eye whilst speaking, dared to put her hands in my face, and mirrored the same treatment her employee demonstrated not even an hour before. I will acknowledge the manager begrudgingly agreed to speak with her employee, which I responded I did not feel would be productive since she, the manager, treated me the exact same way as her employee, and that I did not feel assured that I could revisit their business and expect a better experience. After being brushed off, I thanked the technician who did my nails and left. I do not write reviews because effective conflict resolution requires open, honest, and candid dialogue. I did just that only to be met with nastiness. After reviewing the owner's responses to previous Google Reviews with negative ratings in which former customers are referred to as cowardly, patronizing, and their experiences dismissed, I am disheartened to see that this behavior occurs both offline and online. I can confidently say that Ocean Nails has been my primary nails for over 5 years, and I am so disappointed that recent events force me to terminate my service with them. Read Less

Ocean nails is one of the best nail salons I have been too. Trust me I have been to quite a bit, being that I started getting my nails done at the age of 10. Their environment is clean, the staff is friendly, and they are all very skilled. I could not ask for a better salon. Keep up the good work! #7YearsStrong #OceanNailsRock #CheckEmOut Read Less

I wish I could give this place zero stars. Me and 3 of my girlfriends went in on Memorial Day for pedicures because they were the only people open,BIG MISTEAK! All together we were in and out in about 25 minutes. They don't use fresh tools with every customer and they don't take time at all. It's all about quantity with these people and not quality. The staff were rude and only cared about when they were getting their tip. There is also a lot of streaks on my toes from the nail polish. Horrible quality and horrible people. Read Less

Best nail salon around! Always great quality and every technician I've ever had has gone out of their way to make my nails perfect. I've had them start nails over if they aren't exactly the way the should be. Amazing! Read Less

I've been here a few times and every time the service is acceptable. It's nothing over the top. Today, I tried 4 other nail salons and Ocean was able to get me in right away. Kathy did a fantastic job on my nails and she was so nice. She helped me pick a great gold glitter color to match my blue. She also took care to make sure that the polish wasn't stuck to the sides of my fingers. I'll be going back to see Kathy for sure! She didn't make me feel rushed and she did a wonderful job! Read Less