I took my mother there for a mother's day pedicure and was very disappointed. They insisted at least 5 times we upgrade to the most expensive pedicure and when we declined they began pushing the gel polish as a upgrade. This too was declined so the tech next to us began pushing a upgrade and gel polish. I took my mom to get fairly firm and then ignoring the repetitive question to get it to stop. After these were denied they rushed the pedicure and skipped several steps that we paid for (exfoliation and callus removal) we had to ask for these to be done. At the end of the pedicure they tried to charge us for the most expensive pedicure. I will never go back or recommend this place to anyone. The techs are rude and unprofessional. The quality is poor and they are over priced. I'll continue to drive the extra distance to royal nails in minnetonka. Read Less

This was my first time going to Bella nails and the staff treated me very well. As I am under 18 they had a great deal for gel acrylic nails. The person doing my nails went fast and the outcome was amazing. My friend got the same and she loved hers also for the price. Definitely will be coming back Read Less

Fabulous fill with Jenny and pedi with Helen. Both of them are very friendly and do great work. I like a design on my ring fingers, and Jenny did a fabulous job drawing an American flag on them, which was right before 4th of July. I love that you can make an appointment, or be a walk in. I'll be back! Read Less

Bella Nails LISTENS! Helen is a pink & white acrylic pro. Excellent sanding. No cuticle peeling, nail bed bruising what so ever. She's speedy too. I just moved to Waconia a few months ago and tried two other places in town before trying Bella Nails. I am now a loyal customer to Bella. Read Less

Show up at 7:50 to buy a gift card. The door is locked with an employee sitting at his station with a customer I'm assuming. The guy looks at me and keeps going. Don't advertise 8pm and mean something else..... lost out on mine and most likely partners service after just moving here. Read Less

In December I had a great experience, with a wonderful, lasting manicure/pedicure. I raved so much, my daughter decided to treat myself, her and her two girls-ages 3 and 6-to a manicure/pedicure.None of us received a 'wonderful' service. The calluses I arrived with, I took home. My untrained sister did a better paint job, two weeks ago. The one lady was downright rude and hostile. It was very obvious she did not care to deal with children. Both children were exceptionally well behaved. Less than 5 hours later, one of the girl's finger paint has already come off. I suppose it might be too much polish remover added to the polish. Yes, I witnessed a girl adding to the polish, to thin it.Don't go here expecting anything other than a rushed, sub-optominal service.My daughter informed them we would not be returning. No remorse. No caring. Apparently, good customer service is not a goal of this business. Read Less

Comfortable and relaxing, the nail technicians were great and the services are reasonably priced. My daughter and I are new to getting pedicures but loved our experience here and will definitely be going back!Read Less

I went her this afternoon, and now I remember why I ALWAYS go to 1st nails!!! The lady that did my nails was very rude and very rough on me. She kept twisting my arm in an unnatural position and was very uncomfortable. I'm a stylist and you can't work with people like that! I will not be returning......... 1st nails always treats me with respect and are very gentle with their clients!!!Read Less

I wasn't going to post this but since I was by the studio and the response they gave me to my complaint, I decided to put it out there. I got a pedicure and a manicure at the nail studio on July 3rd, went on vacation and when I came back decided to take off my polish and not get another mani/pedi right away. Under both ring fingers I had green in/on my nail. In all my life I only had this once before (from the salon using dirty tools). I cut my nails down to the bit and only ...had 2 small spots on both ring fingers. So today, about 6 weeks later I went into the studio, talked to the lady that said she was the Manager and she looked and shrugged it off and said okay. Now I told her when I had them done and I wanted to let them know before I post anything online. She shrugged and said okay, not sure what I expected but it wasn't that. Like they say, before you post a complaint, come in and we will make it right. I don't think that's right for fungus on my nails. See More Read Less

First visit and I was extremely pleased. They were pleasant from the second I entered the door. I received service immediately and was out the door with a pink and white fill in about an hour. They thanked me for stopping to try the salon. Definitely going back again!!! Read Less

By far and away, the Best gel set I've ever had! They were very clean and very cordial. They also had a ton of colors to pick from. I went with my sister and since she was using a walker, they were very kind and didn't make her get up to wash her hands, but brought a warm towel and did it for her. We are both thrilled with the gel manicure. I can't wait to go back for another visit!! Read Less

Gone here twice and would definitely go back for more.  Pedicure chairs are new, give a great massage, and place is clean :).  Staff does a great job and will take extra time to give a massage if you go with the Deluxe Pedicure.  Got a gel manicure and I like that they use a primer.  Hours are great as well given they are open 7 days a week. Read Less

Excellent nail studio, Gee is incredible doing pedicures! Beautiful, clean place with incredibly nice staff. Pauline did a great job on my daughter's pedicure and made her SO comfortable, she is only 10. Highly recommend! Read Less

Amazing experience. Extremely clean and excellent customer service. Kim did a great job on my pedicure and gave an incredible foot massage; definitely worth the 10 minute upgrade. Tracy did my gel manicure. She helped me pick the perfect color and did a flawless job! Plus they are open late enough so I can go after work! I've already booked my next appointment :) Read Less

Came in on a Tuesday morning without an appointment and someone was available immediately. They did a beautiful job on my nails! I showed her a picture of a manicure with cats painted on the ring fingers and she did them almost exactly the same. Obviously not everyone is looking for a manicurist who can draw cats but if you are, she (Gee or Bee) will not disappoint. The price was pretty good considering the nail art and the staff was very friendly and welcoming. I'll definitely be back. Read Less

It was okay, the biggest reason I have for giving it a three star is the girl I had not getting the hang nail out of the big toe.  I can't be the only woman in the world who has a hard time digging at that and wanting to screw with your feet afterwards.  ... That is half the reason you pay someone else to do it, right? Employees were friendly, the environment looks clean, prices were mall prices. I would probably go back and try to get another girl. Read Less

I can't really tell you that we're the Best salon there is around here...because that would be bias since I WORK here. Lol!! I do like the people that I work with and especially my boss. She's amazing sweet and friendly. If you are in the Waconia area, come try our salon. Thank you! Read Less