Very disappointed with my experience here. Was excited to get my nails done and walked out with acrylics that are all different lengths, badly shaped and she picked at the outside of my nails so badly that i was bleeding and didn’t even clean them up after. I could have painted my own nails better and the ladies were very rude. I am not impressed and will not be returning. Going to a different place to get them fixed!! Read Less

I wasn't thrilled with my experience today at T nails, it was not very customer service oriented. When I arrived for my appointment, they had me sit down and immediately began my manicure before I was able to choose a color. I then tried to flip through the shellac swatches while one hand was occupied and when I changed my mind once, they moved the swatches out of my reach. They used the electric file/drummel (?) on my natural nails for a gel manicure which I hate and is totally unnecessary, and she filed my nail so thin it caused pain. Then I went for my pedicure, that was somewhat better but she seemed rushed and inattentive to detail; I had to point out two nails where the polish was still thin. Overall end product was satisfactory but not great. Read Less

HORRIBLE service! The person that I had for a manicure was very rude and insulting. I picked out a light colored nail polish (an off-white/beige - a color I usually do when I've gotten my nails done at other salons.) The woman looked at me and told me to pick a different color because my nails are dark and "dirty" and that the color wouldn't cover it. I was so insulted... Several years ago, I had an infection in my finger nail from having acrylic nails. It spread through to my other finger tips, which left a dark stripe on each fingernail on my right hand. I was so disgusted by her comment and just told her to test it out with two coats. Sure enough, the black stripes didn't show through. She rolled her eyes and continued to work on them, hurriedly. I will NEVER return to this salon. Read Less

Worse experience I've ever had at a nail salon. Went with a wedding party of 8 girls. We were told they would have enough staff and that we would be out of here in an hour and a half, and 3 hours later were walking out... The lady got "done" with my nails and I had glue all of my fingers, and she cut 3 of my fingers. Very rude workers. Read Less

They disrespected me as well as my son whom wanted a manicure. They didn't talk to us but were laughing at us because I brought a boy in. Speaking in their language about their guests is absolutely rude and unacceptable! Will never go back!!!!! Don't waste your time or money there unless you want rude customer service! Read Less

I've been to many many nail salons and I must say, do your best to not come here. They really hustle the customers and overcharge them for mediocre work. Been to this place twice. First time was okay - they convinced me to get a gel manicure instead of my intended gel polish change. The guy did a decent job, so I decided to give this place another try. This time I was asked at least 6-7 times if I wanted a gel manicure instead gel polish change, and if I wanted a pedicure too.. I was presented two gel polishes - one opi and one cnd. The tech then said color okay? And picked the cnd. I didn't care. During the polish change, there were 4-5 flies that continuously flew around the nail salon.  The tech applied two coats and proceeded to place the top coat. I had to stop her and say, ummmm the color is extremely uneven. She applied a third coat but the color job was subpar. During checkout, she charged me the whole manicure price. When I asked why, she said it was because I picked the cnd gel polish which is 5 dollars more expensive... Anyway, I just paid it all and left. Read Less

I was very happy with the service. I just got a regular pedicure and gel manicure. I showed the girl what I wanted for my nails and she did an amazing job. I had a separate girl doing my toes and she added a snowflake design. I would come back if I lived in the area! :-) Read Less

I am picky and been to many nail salons. I tried 5 other salons before found T Nails. This place is great...they are careful and do a great job. The price is a few dollars more but well worth it because they take their time to every little detail. They also do the best job with painting and designs. Refuse to go any where else for my nails! Read Less

Not sure why the bad reviews but I have just had the best experience ever, and I have been to many nail salons before. Everything is clean and well organized. Sanitation is a big plus as they clean up and sterilize their equipment after every use. The lady who took care of me was very gentle and easy to communicate with. She took her time and my nails ended up having perfect shape and length, just how I like it. Good quality products and beautiful colors to choose from. Very reasonable price. Pretty much everything I need from a decent nail salon. Highly recommended !! Read Less

I had ginger tix and she was by far the worst person ever to have done my toes! Rude rude rude! She made my big toe bleed and didn't bother to apologize! It got infected and hurt like crazy! Her area was full of dirty toe nails..even the drawer she pulled her stuff out of had toe nails in there! I will never go back to that place and would never send people her way...she doesn't even deserve a tip! Actually, here's a TIP, choose a proffession you're good at! Read Less

At approx. 2:45 pm I went to T-Nails at 4662 Main Ave. SE Rochester, MN 55904 to get a full set of acrylics put onto my nails. I was never greeted, just asked what I wanted and told to sit down. I then sat down with a woman named Kim, who grabbed my hand and started to file and cut my natural nails off. She never laid down a sanitary towel or sheet, and the tools she started using were pulled out of a drawer containing other clients cut fingernails and shavings. She started on my right hand, and while using her automatic metal filer cut 2 of my fingers. She then moved to my left hand where she cut my ring finger. I jerked my hand away each time and said “ouch, that hurt.” She ignored it and kept going. She glued on the white tips, then proceeded to cut the excess of f with a pair of scissors after asking me how long I wanted them. When she got to my right hand thumb she began cutting the white tip and cut the tip of my thumb off. I ripped my hand away and yelled because it hurt. She kept going on without saying sorry or even trying to make me feel better. Kim then proceeded to apply the acrylic and put my hand under a fan for it to dry. After drying she started to file the acrylic so it was even, and cut my left hand thumb with her automatic file again. She moved to a regular manual file to smooth the edges of my nails, where she cut my pinkie finger on my right hand. After asking me to wash my hands, she sat me down at a dryer to dry the top coat she put on. She disappeared for almost 10 minutes when only setting me on the nail dryer for 5 minutes. After looking over I discovered she was giving another client a pedicure. I sat there until she realized I was done, and she nonchalantly walked over and asked “you like?” I told her no, that there was acrylic stuck to my fingers all over the place and that the nails were crooked. She told me she would fix them. At this point I became very upset after realizing not only were they crooked, stuck to my skin, and in pain, but they were lifting off after being on for only 20 minutes! She proceeded to take my hand without asking and started filing on my pinkie finger, which was sore from being cut previously. I pulled my hands away and told her that she was hurting me and to stop. I asked Kim if there was anybody else that could do my nails and she said no. I told her I wanted to speak to the manager, and she said she was the manager. I told her at that point that I was not going to pay for her to hurt me, and that she needs to be gentle on my fingers. She told me, “NO! You pay for this. You don’t do that.” She barely spoke English, and was yelling at me because I refused to pay for this unsanitary, painful, crooked nail job. She told me I had to pay but she would fix it, so I let her try and fix it. She didn’t cut my fingers any more from that point on, but put a layer of acrylic on top of the previous acrylic to “prevent it from lifting.’ If you know anything about nails, this would only make the nail lift more. She set me under a fan to let my nail dry, and went back to doing the other clients pedicure. She came back 15 minutes later to see if the nail had dried yet, which it obviously had. She never washed her hands either time she returned from doing the other clients pedicure. When I was finished I went to the counter to pay, since I did not want to deal with her anymore. All I wanted to do was pay and go home to put Neosporin on my fingers. She told me it would be $30.00, when she previously told me it would be $26.00 on the phone when I called to make my appointment. I asked her why it was more and she told me it was because she had put gel on my nails. I told her I never asked for gel, and I didn’t want gel. She told me she was giving me a discount because it was usually $5.00 and she only charged me $4.00. I told her just to charge my card, I signed the slip and left. Read Less