22 Reviews

Northwest Nails

Rochester, Minnesota
Reviews
Katonya Jackson
28 Jun 2018
REPORT
Tracy is the best I love the way she does nails the whole place has a really good atmosphere
Tamara House
10 Jun 2018
REPORT
Always excellent service from their wonderful staff!! Yen, Trihn, Diane!! You're the best!! πŸ˜‰
Shanyn Hart
15 May 2018
REPORT
Got me in quickly and made my nails exactly how I wanted. I went to Trinh. She was great.
Heather T
17 Apr 2018
REPORT
I had a pedicure with Nora and I have never been so disappointed. Let me start off by saying, why would you seat customers in chairs that are falling apart when there are nice, newer chairs the next i... Read More
I had a pedicure with Nora and I have never been so disappointed. Let me start off by saying, why would you seat customers in chairs that are falling apart when there are nice, newer chairs the next isle over? I looked past that but ended up having the worst pedicure in my life. My technician, Nora, was more interested in watching the TV than doing her job. She dabbed the exfoliator on my legs instead of scrubbing it on. Then, after looking over to watch TV again, made a comment about the show and even cussed in front of my 6 year old daughter. I only get my nails done every once in awhile as a treat to myself and I was really looking forward to a nice, relaxing time with my daughter (her first pedicure) but came out so disappointed. Read Less
Kimberly Ness
22 Mar 2018
REPORT
They did a good job on my nails but I went with a group of 3 gals for my birthday, we reserved time for 3 pedicures WITH hot stones, which we never received and they were very rude to my friend. My fr... Read More
They did a good job on my nails but I went with a group of 3 gals for my birthday, we reserved time for 3 pedicures WITH hot stones, which we never received and they were very rude to my friend. My friends were on time and I was 3 minutes behind, when my friends asked to wait for me, they made them start without me. They said they had more appointments which I understand but when we were done they all sat down to eat lunch. Didn't even get the service we requested and basically got rushed through everything just so we could watch them eat while our nails were drying. Won't go back. Read Less
Carly Olson
8 Mar 2018
REPORT
When I arrived, there was a lady and her daughter who expressed they were not happy with the fill job her daughter received. They refused to fix it. Then they continued to talk about them to me after ... Read More
When I arrived, there was a lady and her daughter who expressed they were not happy with the fill job her daughter received. They refused to fix it. Then they continued to talk about them to me after they left, they said they know this lady and she is just trying to get free nails and if she gives them a bad review they will complain to this lady’s boss. Like I don’t care I just want my nails done. I got my nails don’t here last night and they already look like they need to be filled. Mentioned this to the lady doing my nails and she said she can’t get any closer to my cuticles. Two nails on my right hand are crooked and i can see my real nail underneath on the side, like the part they glue on wasn’t big enough for my nails. I don’t get my nails done often, but I know they aren’t supposed to look like this. I would attach a picture but can’t seem to figure out how to do it. Read Less
Jane Chinn
29 Dec 2017
REPORT
The service is great here. The salon is kept very clean, and it is always well ventilated. I've had my nails done here, acrylics, a few times over the span of a few years. The pricing is fair, not too... Read More
The service is great here. The salon is kept very clean, and it is always well ventilated. I've had my nails done here, acrylics, a few times over the span of a few years. The pricing is fair, not too cheap but it doesn't break the bank either. Every time I've gone I've had a different professional, and the quality of service and friendliness of the staff has been equally superb from each professional. I've recommended them to many people every time I've gone, and I will continue to bring my business to them in the future. Read Less
Katie Anne
11 Aug 2017
REPORT
Just moved to Houston about 2 months ago and tried out a spa place and was highly disappointed with the service I got especially with how much I paid. Read the reviews about tanglewood and gave it a s... Read More
Just moved to Houston about 2 months ago and tried out a spa place and was highly disappointed with the service I got especially with how much I paid. Read the reviews about tanglewood and gave it a shot and I found my new place! 100% satisfied with everything! Kim did a fantastic job on my pedicure and my boyfriend enjoyed his pedicure by another technician as well! Coming here for all my needs from now on! Read Less
Jen Adams
18 Jul 2017
REPORT
To expensive and I can't remember her name but she is older than everyone I think there. But she doesn't listen to what you ask for. And when she does your feet she makes rude comments. Just very unpr... Read More
To expensive and I can't remember her name but she is older than everyone I think there. But she doesn't listen to what you ask for. And when she does your feet she makes rude comments. Just very unprofessional and over priced for what you get. Never again will I or my girlfriend's go there again!!!! Read Less
Alyssa Franzen
10 Jun 2017
REPORT
The lady that did my pedicure was up and down the whole 20 minutes that it lasted. She overflowed by bowl of water and had to clean that up and was up and down for whatever other reason. I got maybe a... Read More
The lady that did my pedicure was up and down the whole 20 minutes that it lasted. She overflowed by bowl of water and had to clean that up and was up and down for whatever other reason. I got maybe a 30 second massage when she got to that point. Then I went to get a gel manicure. The lady that did my manicure made me bleed on both of my pinkies. One day later and I could peel off this gel manicure that I was charged $35 for. I would definitely not recommend this place. Overpriced for the service you receive. Read Less
jackie Young
26 Mar 2017
REPORT
Went there last Friday March 17 and noticed Friday march 25 I have FUNGUS under one of my nails from them not properly cleaning my nails or using Unsanitized tools to do my nails! This was my first t... Read More
Went there last Friday March 17 and noticed Friday march 25 I have FUNGUS under one of my nails from them not properly cleaning my nails or using Unsanitized tools to do my nails! This was my first time trying them out, NEVER AGAIN! My go too place is Pro Nails but I wanted air brush nails and they were the only place in town I knew had it. I had several people doing my nails and they were rude! In all my years of wearing acrylic nails this has never happened! Wish I could insert a picture! Read Less
Shannon Roberts
8 Mar 2017
REPORT
Love this salon! Large and spacious. I have my go-to tech, Katie, whom I trust to do my nails right every time.
Philomena Marie
19 Oct 2016
REPORT
Do not waste your money here! Disclaimer: this is a review regarding an experience nearly 10 years ago, so I hope that things have changed since then, but I feel something needs to be said. When I ... Read More
Do not waste your money here! Disclaimer: this is a review regarding an experience nearly 10 years ago, so I hope that things have changed since then, but I feel something needs to be said. When I was a teenager, I went to northwest nails with a group of friends for a pedicure. Shortly after receiving this pedicure, the nails on both of my great toes became discolored and turned yellow, and they eventually fell off. Ever since then, the nails on both toes have never re-grown back properly. I have gone to see my doctor about this issue on multiple occasions. I do not have any underlying medical conditions that would contribute to this happening (such as diabetes). The only possibility given to me by doctors was that the instruments used for my pedicure most likely were not cleaned properly, and that I contracted a fungus from the salon. I honestly couldn't care less as far as what my toenails look like (pretty ugly now!), but because the fungus has messed with how the nail itself grows, I have had to deal with a lot of extremely painful ingrown toenails that require doctor appointments to have them removed. This has been an ongoing, painful process that has worsened especially within the last year or so and it is ALL BECAUSE I got a pedicure at this stupid place. I do not recommend Northwest Nails to anyone. Save your money, because not going is a much better option than all of the pain I've had to put up with for the last 10 years because of them. Read Less
Alexandra Allen
14 Jan 2016
REPORT
This is my new favorite nail place. I've been here twice so far and have had the best pedicures. I had different nail techs each time, but both spent over an hour on my toes. I really appreciated how ... Read More
This is my new favorite nail place. I've been here twice so far and have had the best pedicures. I had different nail techs each time, but both spent over an hour on my toes. I really appreciated how thorough they were. I walked out with perfectly pampered feet. You can find cheaper nail places in the area, but you definitely get the most bang for your buck here. Also, both times I was here it looked a bit crowded, but they have a lot of people working so I didn't have to wait long at all! Read Less
Moore Olivia
4 Nov 2015
REPORT
Wanted my nails done and I think I may have a new favorite place. The ladies were real nice. They all told me thank you as I left. I didn't need an appointment but I would definitely call to see firs... Read More
Wanted my nails done and I think I may have a new favorite place. The ladies were real nice. They all told me thank you as I left. I didn't need an appointment but I would definitely call to see first as I did. There are many color selections to choose from. I'm pretty sure I'll be back. I want to check out how they do with pedicures next. Read Less
Ruby Eliot
28 Oct 2015
REPORT
I have been here a couple time now. They have a good selection of nail polish. They are very thorough. I have had almost all of the workers do a mani pedi on me and they all do good work.This will be ... Read More
I have been here a couple time now. They have a good selection of nail polish. They are very thorough. I have had almost all of the workers do a mani pedi on me and they all do good work.This will be my go to place from now on. Read Less
Michelle Thompson
8 Sep 2015
REPORT
Love this place and love everyone here! Excellent customer service and have received great mani/pedis here. Found it through a daily deal site but will continue to come back again and again. It can be... Read More
Love this place and love everyone here! Excellent customer service and have received great mani/pedis here. Found it through a daily deal site but will continue to come back again and again. It can be a little tricky to find at first but when you call for your first appointment they explain the location very well. Prices are great and all the people that work there are so friendly. Highly recommended. Read Less
Jordan Daisy
20 Aug 2015
REPORT
Definitely the best manicure I've had. Staff are very friendly and everyone who helped me pick color from their extensive selection. I had a shellac manicure. It was reasonably priced and the manicur... Read More
Definitely the best manicure I've had. Staff are very friendly and everyone who helped me pick color from their extensive selection. I had a shellac manicure. It was reasonably priced and the manicurist was paying great attention to detail, it looks great! Read Less
Susan Thompson
27 Jul 2015
REPORT
They were SO sweet and did such a meticulous job on my pedicures and shellac. It was such a pleasant and relaxing experience unlike some other inexpensive nail salons. I'm excited to see how long my s... Read More
They were SO sweet and did such a meticulous job on my pedicures and shellac. It was such a pleasant and relaxing experience unlike some other inexpensive nail salons. I'm excited to see how long my shellac nails last, I'm confident that they took their time and did the best job they could on them. Will definitely be returning to this salon but with an appointment next time! Read Less
Kayla Anderson
21 May 2015
REPORT
Amazing service !!! my girl did a great job, she made me feel very relaxed and comfortable. I crazy about their facial treatment. The staff was very friendly and professional .
Lauren Sowell
6 May 2014
REPORT
This review was just left on yelp! Just got done getting the worst pedicure I've ever had. I called ahead at 11:30 and asked if they had time to give me a spa pedicure and noon, they said, "yes, come ... Read More
This review was just left on yelp! Just got done getting the worst pedicure I've ever had. I called ahead at 11:30 and asked if they had time to give me a spa pedicure and noon, they said, "yes, come now." So I did. When I got there, out of the 6 "spa" chairs, there were 2 occupied, 3 open chairs, and one completely unusable chair. I was sat in a BROKEN CHAIR with a sunken in back support. There were two pillows in the even MORE broken chair next to me, so I took it upon ...myself to grab them and put them behind my lower back. The woman doing my feet couldn't understand me very well and I couldn't understand her well either. She pulled her personal phone (which was not on silent) out of her pocket twice while doing my feet to see people calling. When she was done AFTER ONLY 30 MINUTES, I looked at my jagged toenails, which she didn't even file, and said, "That does not look good. Can you please file my nails." She only trimmed (not filed) the corner of my right pinky toe, said thank you and moved on to the next customer who was waiting for her. My toenails are half white (I asked for French tips), I still have rough patches of dead skin on my foot, junk underneath my toenails, and I was charged $38 for that. The service I received was sloppy and unacceptable and I took pictures of my toenails for reference. I am going to another salon to get my toes fixed. I would not recommend this place to anybody. I wish I could get my money back. See More Read Less
Allison Mitchell
21 Feb 2014
REPORT
I have been an extremely satisfied client at Tanglewood Nails for almost 10 years. I am fortunate to be able to go there on a weekly basis. The Associate that pampers me is Anna, however, I find all ... Read More
I have been an extremely satisfied client at Tanglewood Nails for almost 10 years. I am fortunate to be able to go there on a weekly basis. The Associate that pampers me is Anna, however, I find all of the Associates in this business to be of the highest esteem, professionalism and desire to provide the highest of customer service. I always schedule an appointment for my service but am always so thankful that they will work with me to fit me into their availability; in the case of an unplanned visit. I ENCOURAGE everyone who lives in the Tanglewood area to give Tanglewood Nails a visit! VERY well worth the visit! Allison Mitchell Read Less
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Book an Appointment
Online booking unavailable
Please call
(507) 292-1818
3452 55th Street Northwest
Rochester Minnesota 55901
Business Hours
Monday
Mon
09:00AM-20:00PM
Tuesday
Tue
09:00AM-20:00PM
Wednesday
Wed
09:00AM-20:00PM
Thursday
Thu
09:00AM-20:00PM
Friday
Fri
09:00AM-20:00PM
Saturday
Sat
09:00AM-18:00PM
Sunday
Sun
12:00PM-17:00PM
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Northwest Nails

Rochester, Minnesota
(22)
3452 55th Street Northwest
Rochester Minnesota 55901
Monday
09:00AM-20:00PM
Tuesday
09:00AM-20:00PM
Wednesday
09:00AM-20:00PM
Thursday
09:00AM-20:00PM
Friday
09:00AM-20:00PM
Saturday
09:00AM-18:00PM
Sunday
12:00PM-17:00PM
Katonya Jackson
28 Jun 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Tracy is the best I love the way she does nails the whole place has a really good atmosphere
Tamara House
10 Jun 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Always excellent service from their wonderful staff!! Yen, Trihn, Diane!! You're the best!! πŸ˜‰
Shanyn Hart
15 May 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Got me in quickly and made my nails exactly how I wanted. I went to Trinh. She was great.
Heather T
17 Apr 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
I had a pedicure with Nora and I have never been so disappointed. Let me start off by saying, why would you seat customers in chairs that are falling apart when there are nice, newer chairs the next i... Read More
I had a pedicure with Nora and I have never been so disappointed. Let me start off by saying, why would you seat customers in chairs that are falling apart when there are nice, newer chairs the next isle over? I looked past that but ended up having the worst pedicure in my life. My technician, Nora, was more interested in watching the TV than doing her job. She dabbed the exfoliator on my legs instead of scrubbing it on. Then, after looking over to watch TV again, made a comment about the show and even cussed in front of my 6 year old daughter. I only get my nails done every once in awhile as a treat to myself and I was really looking forward to a nice, relaxing time with my daughter (her first pedicure) but came out so disappointed. Read Less
Kimberly Ness
22 Mar 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
They did a good job on my nails but I went with a group of 3 gals for my birthday, we reserved time for 3 pedicures WITH hot stones, which we never received and they were very rude to my friend. My fr... Read More
They did a good job on my nails but I went with a group of 3 gals for my birthday, we reserved time for 3 pedicures WITH hot stones, which we never received and they were very rude to my friend. My friends were on time and I was 3 minutes behind, when my friends asked to wait for me, they made them start without me. They said they had more appointments which I understand but when we were done they all sat down to eat lunch. Didn't even get the service we requested and basically got rushed through everything just so we could watch them eat while our nails were drying. Won't go back. Read Less
Carly Olson
8 Mar 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
When I arrived, there was a lady and her daughter who expressed they were not happy with the fill job her daughter received. They refused to fix it. Then they continued to talk about them to me after ... Read More
When I arrived, there was a lady and her daughter who expressed they were not happy with the fill job her daughter received. They refused to fix it. Then they continued to talk about them to me after they left, they said they know this lady and she is just trying to get free nails and if she gives them a bad review they will complain to this lady’s boss. Like I don’t care I just want my nails done. I got my nails don’t here last night and they already look like they need to be filled. Mentioned this to the lady doing my nails and she said she can’t get any closer to my cuticles. Two nails on my right hand are crooked and i can see my real nail underneath on the side, like the part they glue on wasn’t big enough for my nails. I don’t get my nails done often, but I know they aren’t supposed to look like this. I would attach a picture but can’t seem to figure out how to do it. Read Less
Jane Chinn
29 Dec 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
The service is great here. The salon is kept very clean, and it is always well ventilated. I've had my nails done here, acrylics, a few times over the span of a few years. The pricing is fair, not too... Read More
The service is great here. The salon is kept very clean, and it is always well ventilated. I've had my nails done here, acrylics, a few times over the span of a few years. The pricing is fair, not too cheap but it doesn't break the bank either. Every time I've gone I've had a different professional, and the quality of service and friendliness of the staff has been equally superb from each professional. I've recommended them to many people every time I've gone, and I will continue to bring my business to them in the future. Read Less
Katie Anne
11 Aug 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Just moved to Houston about 2 months ago and tried out a spa place and was highly disappointed with the service I got especially with how much I paid. Read the reviews about tanglewood and gave it a s... Read More
Just moved to Houston about 2 months ago and tried out a spa place and was highly disappointed with the service I got especially with how much I paid. Read the reviews about tanglewood and gave it a shot and I found my new place! 100% satisfied with everything! Kim did a fantastic job on my pedicure and my boyfriend enjoyed his pedicure by another technician as well! Coming here for all my needs from now on! Read Less
Jen Adams
18 Jul 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
To expensive and I can't remember her name but she is older than everyone I think there. But she doesn't listen to what you ask for. And when she does your feet she makes rude comments. Just very unpr... Read More
To expensive and I can't remember her name but she is older than everyone I think there. But she doesn't listen to what you ask for. And when she does your feet she makes rude comments. Just very unprofessional and over priced for what you get. Never again will I or my girlfriend's go there again!!!! Read Less
Alyssa Franzen
10 Jun 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
The lady that did my pedicure was up and down the whole 20 minutes that it lasted. She overflowed by bowl of water and had to clean that up and was up and down for whatever other reason. I got maybe a... Read More
The lady that did my pedicure was up and down the whole 20 minutes that it lasted. She overflowed by bowl of water and had to clean that up and was up and down for whatever other reason. I got maybe a 30 second massage when she got to that point. Then I went to get a gel manicure. The lady that did my manicure made me bleed on both of my pinkies. One day later and I could peel off this gel manicure that I was charged $35 for. I would definitely not recommend this place. Overpriced for the service you receive. Read Less
jackie Young
26 Mar 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Went there last Friday March 17 and noticed Friday march 25 I have FUNGUS under one of my nails from them not properly cleaning my nails or using Unsanitized tools to do my nails! This was my first t... Read More
Went there last Friday March 17 and noticed Friday march 25 I have FUNGUS under one of my nails from them not properly cleaning my nails or using Unsanitized tools to do my nails! This was my first time trying them out, NEVER AGAIN! My go too place is Pro Nails but I wanted air brush nails and they were the only place in town I knew had it. I had several people doing my nails and they were rude! In all my years of wearing acrylic nails this has never happened! Wish I could insert a picture! Read Less
Shannon Roberts
8 Mar 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Love this salon! Large and spacious. I have my go-to tech, Katie, whom I trust to do my nails right every time.
Philomena Marie
19 Oct 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
Do not waste your money here! Disclaimer: this is a review regarding an experience nearly 10 years ago, so I hope that things have changed since then, but I feel something needs to be said. When I ... Read More
Do not waste your money here! Disclaimer: this is a review regarding an experience nearly 10 years ago, so I hope that things have changed since then, but I feel something needs to be said. When I was a teenager, I went to northwest nails with a group of friends for a pedicure. Shortly after receiving this pedicure, the nails on both of my great toes became discolored and turned yellow, and they eventually fell off. Ever since then, the nails on both toes have never re-grown back properly. I have gone to see my doctor about this issue on multiple occasions. I do not have any underlying medical conditions that would contribute to this happening (such as diabetes). The only possibility given to me by doctors was that the instruments used for my pedicure most likely were not cleaned properly, and that I contracted a fungus from the salon. I honestly couldn't care less as far as what my toenails look like (pretty ugly now!), but because the fungus has messed with how the nail itself grows, I have had to deal with a lot of extremely painful ingrown toenails that require doctor appointments to have them removed. This has been an ongoing, painful process that has worsened especially within the last year or so and it is ALL BECAUSE I got a pedicure at this stupid place. I do not recommend Northwest Nails to anyone. Save your money, because not going is a much better option than all of the pain I've had to put up with for the last 10 years because of them. Read Less
Alexandra Allen
14 Jan 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
This is my new favorite nail place. I've been here twice so far and have had the best pedicures. I had different nail techs each time, but both spent over an hour on my toes. I really appreciated how ... Read More
This is my new favorite nail place. I've been here twice so far and have had the best pedicures. I had different nail techs each time, but both spent over an hour on my toes. I really appreciated how thorough they were. I walked out with perfectly pampered feet. You can find cheaper nail places in the area, but you definitely get the most bang for your buck here. Also, both times I was here it looked a bit crowded, but they have a lot of people working so I didn't have to wait long at all! Read Less
Moore Olivia
4 Nov 2015
β˜†β˜†β˜†β˜†β˜†
REPORT
Wanted my nails done and I think I may have a new favorite place. The ladies were real nice. They all told me thank you as I left. I didn't need an appointment but I would definitely call to see firs... Read More
Wanted my nails done and I think I may have a new favorite place. The ladies were real nice. They all told me thank you as I left. I didn't need an appointment but I would definitely call to see first as I did. There are many color selections to choose from. I'm pretty sure I'll be back. I want to check out how they do with pedicures next. Read Less
Ruby Eliot
28 Oct 2015
β˜†β˜†β˜†β˜†β˜†
REPORT
I have been here a couple time now. They have a good selection of nail polish. They are very thorough. I have had almost all of the workers do a mani pedi on me and they all do good work.This will be ... Read More
I have been here a couple time now. They have a good selection of nail polish. They are very thorough. I have had almost all of the workers do a mani pedi on me and they all do good work.This will be my go to place from now on. Read Less
Michelle Thompson
8 Sep 2015
β˜†β˜†β˜†β˜†β˜†
REPORT
Love this place and love everyone here! Excellent customer service and have received great mani/pedis here. Found it through a daily deal site but will continue to come back again and again. It can be... Read More
Love this place and love everyone here! Excellent customer service and have received great mani/pedis here. Found it through a daily deal site but will continue to come back again and again. It can be a little tricky to find at first but when you call for your first appointment they explain the location very well. Prices are great and all the people that work there are so friendly. Highly recommended. Read Less
Jordan Daisy
20 Aug 2015
β˜†β˜†β˜†β˜†β˜†
REPORT
Definitely the best manicure I've had. Staff are very friendly and everyone who helped me pick color from their extensive selection. I had a shellac manicure. It was reasonably priced and the manicur... Read More
Definitely the best manicure I've had. Staff are very friendly and everyone who helped me pick color from their extensive selection. I had a shellac manicure. It was reasonably priced and the manicurist was paying great attention to detail, it looks great! Read Less
Susan Thompson
27 Jul 2015
β˜†β˜†β˜†β˜†β˜†
REPORT
They were SO sweet and did such a meticulous job on my pedicures and shellac. It was such a pleasant and relaxing experience unlike some other inexpensive nail salons. I'm excited to see how long my s... Read More
They were SO sweet and did such a meticulous job on my pedicures and shellac. It was such a pleasant and relaxing experience unlike some other inexpensive nail salons. I'm excited to see how long my shellac nails last, I'm confident that they took their time and did the best job they could on them. Will definitely be returning to this salon but with an appointment next time! Read Less
Kayla Anderson
21 May 2015
β˜†β˜†β˜†β˜†β˜†
REPORT
Amazing service !!! my girl did a great job, she made me feel very relaxed and comfortable. I crazy about their facial treatment. The staff was very friendly and professional .
Lauren Sowell
6 May 2014
β˜†β˜†β˜†β˜†β˜†
REPORT
This review was just left on yelp! Just got done getting the worst pedicure I've ever had. I called ahead at 11:30 and asked if they had time to give me a spa pedicure and noon, they said, "yes, come ... Read More
This review was just left on yelp! Just got done getting the worst pedicure I've ever had. I called ahead at 11:30 and asked if they had time to give me a spa pedicure and noon, they said, "yes, come now." So I did. When I got there, out of the 6 "spa" chairs, there were 2 occupied, 3 open chairs, and one completely unusable chair. I was sat in a BROKEN CHAIR with a sunken in back support. There were two pillows in the even MORE broken chair next to me, so I took it upon ...myself to grab them and put them behind my lower back. The woman doing my feet couldn't understand me very well and I couldn't understand her well either. She pulled her personal phone (which was not on silent) out of her pocket twice while doing my feet to see people calling. When she was done AFTER ONLY 30 MINUTES, I looked at my jagged toenails, which she didn't even file, and said, "That does not look good. Can you please file my nails." She only trimmed (not filed) the corner of my right pinky toe, said thank you and moved on to the next customer who was waiting for her. My toenails are half white (I asked for French tips), I still have rough patches of dead skin on my foot, junk underneath my toenails, and I was charged $38 for that. The service I received was sloppy and unacceptable and I took pictures of my toenails for reference. I am going to another salon to get my toes fixed. I would not recommend this place to anybody. I wish I could get my money back. See More Read Less
Allison Mitchell
21 Feb 2014
β˜†β˜†β˜†β˜†β˜†
REPORT
I have been an extremely satisfied client at Tanglewood Nails for almost 10 years. I am fortunate to be able to go there on a weekly basis. The Associate that pampers me is Anna, however, I find all ... Read More
I have been an extremely satisfied client at Tanglewood Nails for almost 10 years. I am fortunate to be able to go there on a weekly basis. The Associate that pampers me is Anna, however, I find all of the Associates in this business to be of the highest esteem, professionalism and desire to provide the highest of customer service. I always schedule an appointment for my service but am always so thankful that they will work with me to fit me into their availability; in the case of an unplanned visit. I ENCOURAGE everyone who lives in the Tanglewood area to give Tanglewood Nails a visit! VERY well worth the visit! Allison Mitchell Read Less
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