This message from Kim's Nails salon, to reply to the comment of MR & MRS Romaamo08 .There are some red flags in your complaint that we doubt you are a real customer.You said : I made an appointment ... Read More
This message from Kim's Nails salon, to reply to the comment of MR & MRS Romaamo08 .There are some red flags in your complaint that we doubt you are a real customer.You said : I made an appointment for 10am for a quick manicure. They had me waiting 20+ minutes and served regular clients before me. Clients who had appointments for 11am!! I will never go back &Now ,please lets us explain how we take care our appointments.At Kim's Nails Salon, all appointment always treat as highest priority . If your appointment set at 10:00 AM , we have no way to take in any appointment that set after your appointment ahead of you, that not make sense at all. One more thing you should know, in some extreme busy days like weekend, prom or Holidays we try not to let our appointments wait longer than 15 minutes in time frame. We study your profile and saw your comment at other salon, the date, the way you expressed, the spelling, we understood who you are. If you think we are wrong, please provide date of your service and your name, we will check our sign-in record and surveillance system to find out what was happened . If there was a real you, we will send you a gift certificate with great value amount to apologize for the incident that was occurred. At Kim Nails, we are committed to providing our clients with luxurious and safe services. Kim's Nail Salon takes action to demonstrate our commitment to client safety.Kim Salon is made up of talented, professional people who care for your well being. As a group, we want our customers to feel pampered and to know how very special you are to us.SincerelyDon BKim's Nails manager . Read Less