16 Reviews

Twin City Nails

Minnetonka, Minnesota
Reviews
Darla Smith
10 Apr 2018
REPORT
My friend and I went in for pre-vacation pedicures. WORST. PEDICURE. EVER. First off, they filled the basin with cold water. I asked them to re-fill it with hot water. So one gal came over with a ... Read More
My friend and I went in for pre-vacation pedicures. WORST. PEDICURE. EVER. First off, they filled the basin with cold water. I asked them to re-fill it with hot water. So one gal came over with a drinking glass and bailed my tub out one glass at a time, while the other turned on the hot water. It worked, but they were talking away and clearly laughing at me. My gf didn't bother asking them to warm hers as well if that's how they were going to do it. The massage and pampering part of a deluxe pedi? Barely happened. She was too busy yakking with the other techs there. Barely clipped or shaped my nails - might have hit a couple of them with a grain or two of sand from the emery board, but that's about it. The white buffing block? She just vaguely passed it over the top of each nail, barely touching the surface - wayyyy too distracted with the conversation going on. The color went on fine, but when I asked if she could do a palm tree? She responded with some reply neither of us could understand. When she came at my toes with the white color I requested for my palm tree, I pulled my foot back and asked - 'You're doing a palm trees, right?' To which she replied - 'no, I don't know how'. So I had to make due with a flower. She directed me to put my feet under the drying light and left me there, but it didn't work until one of them came over and banged on it with her fist! Good lord, TAKE CARE OF YOUR EQUIPMENT! No tip was given, nor will I ever return. If I could give 0 stars, I would. #worstpediever Read Less
Joan Larson
6 Feb 2018
REPORT
Owner very rude. Does not want her workers to speak. Always arguing. Very unpleasant.
Anna
31 Aug 2017
REPORT
I have never been treated so poorly at a nail salon. I've been coming here for years on and off and never had a problem till today. They refused to buff my nails with a drill! I told them I'd go elsew... Read More
I have never been treated so poorly at a nail salon. I've been coming here for years on and off and never had a problem till today. They refused to buff my nails with a drill! I told them I'd go elsewhere. She then charged me $8 to take off the gel and left my nails unbuffed and BLEEDING! The place was dead! I wonder why! The owner and employee then laughed at me as I left. I then went to my usual salon and she pulled out the drill right away and my nails look fantastic!! Read Less
Becca Sanborn
21 Aug 2017
REPORT
They always take good care of me. I get gel manicures here often and they do a good job.
Julie R.
12 May 2017
REPORT
I've been going to TC Nails for several years now. The last three times I've been in for a pedicure & manicure have been very disappointing. I've gone there because its inexpensive and my nails look f... Read More
I've been going to TC Nails for several years now. The last three times I've been in for a pedicure & manicure have been very disappointing. I've gone there because its inexpensive and my nails look fresh. I don't go there for a relaxing experience. Two out of the three visits were for a pedicure and I had the same lady both times. She's a bit older and wears glasses. I had jammed one of my big toes really badly and had explained to her to please be gentle with that toe because it's still sensitive. Despite what I said she got right in there and I actually had to tell her to stop...twice...both pedicure visits! Even though I told her to stop and I was physically in pain (shifting in my seat and lifting my foot up) and she continued to put pressure towards it to the point where it started to bleed. I finally had to tell her that I'm actually in pain and to please stop. I honestly should have walked out at that point. I understand you have a job to do, but when the customer is uncomfortable and bleeding you might want to listen. Yesterday (third visit), I went in for a pedicure/manicure. The older woman wasn't there so I felt more comfortable. The pedicure I received was okay. Again, I know I'm not going there for a relaxing massage. It was hurried and my toes looked descent, so it wasn't a big deal. Then it came time for my manicure. The man that works there stepped in to do my nails. I've read past reviews and have warned people to not have him do your nails. During this time, the salon was getting busy and I said that I'm okay waiting if no one is available at the moment and he insisted. The entire time he was looking all over the place at everyone. He was so distracted & rushed that while clipping my cuticles he took a chunk of my skin off and I couldn't stop bleeding. He blamed it on my "dry skin". Today, I woke up with my finger throbbing. It is still red and swollen. Not only that, but when he moved to the other hand he almost did it again until I jerked my hand away. Completely unprofessional. I understand you want to help and get as much business as possible into your salon, but when it comes to the well being of the people that are currently in your salon, I would put 100% off your attention to those people. During the filing, my nails were so uneven and I had asked him if he could even them out. He replied, "what do you mean?" When I explained, he continued to ask, "what do you mean?" I mean even them out! I showed him three nails that were uneven and slanted. I felt personally to blame to wanting my nails to look like the same shape and for him taking a chunk of my skin off. After these last three experiences I will not be going back to this salon. I'd rather spend a few more dollars on a place that I know isn't going to be distracted or physically hurt me and leave me bleeding in the process. The other ladies that work there are great. Like I said, I've been going there for several years which is why I have come back even after the other experiences. Yesterday was too far though and completely unacceptable. Read Less
Erin B.
7 Apr 2017
REPORT
Sooo...this is definitely not the most inexpensive place for a pedi in the St. Louis Park/Minnetonka area, but it's also not the most expensive. That said, coming here is worth the extra few bucks for... Read More
Sooo...this is definitely not the most inexpensive place for a pedi in the St. Louis Park/Minnetonka area, but it's also not the most expensive. That said, coming here is worth the extra few bucks for great service and nails. The thing I love most is that it's so clean! The chairs, floor, counters, equipment are dust and grime free. There are two TC Nails in this area and this one is my favorite - partly because they are a little less busy than the other location and will always fit you in, but mostly because the staff always greet you happily and go the extra mile. In the winter, they give you little baggies to wear over your toes so your polish doesn't smudge with your shoes on. The staff are always laughing and joking with each  other - they genuinely seem to be happy at work. I always feel better after leaving this place thanks to the wonderful employees and service here. Read Less
Sarah F.
19 Feb 2017
REPORT
horrible horrible it took them three hours to do the simplest of things i was very upset. the woman working on my nails couldn't make a straight line for the life of her so the manager had to step in ... Read More
horrible horrible it took them three hours to do the simplest of things i was very upset. the woman working on my nails couldn't make a straight line for the life of her so the manager had to step in and fix it and they were so rude, they acted like it was my fault she was doing a very poor job. I ended up paying $60 because of the "overtime" i made them do but frankly that's their fault for not doing it well enough the first try. They also trimmed my fake nails way too short Read Less
Lacey Petersen
11 Feb 2017
REPORT
My first experience will be my last. I walked in and was the only customer, the 3 ladies that were there faught over who would have to do my nails. The young girl I got completely butchered my nails. ... Read More
My first experience will be my last. I walked in and was the only customer, the 3 ladies that were there faught over who would have to do my nails. The young girl I got completely butchered my nails. Cut them but didn't shape them and at the end if my visit held my hand up to her coworkers to show them and laughed. worse salon experience I've had. Rude employees and not worth the price. Will definitely not go back. Ever. Read Less
Karen M.
6 Nov 2016
REPORT
Had my nails done a few weeks ago here and am still thinking about the technician and the comments she made. Apparently she didn't feel the work of someone else was up to standards and named another s... Read More
Had my nails done a few weeks ago here and am still thinking about the technician and the comments she made. Apparently she didn't feel the work of someone else was up to standards and named another salon as the likely poor provider. Made me really uncomfortable and unlikely to return. Read Less
Lorri C.
23 Oct 2016
REPORT
I tried over 15 manicurists in the area looking for a combination of quality and reasonable price and found Tran. My nails are not easy and she has to build up some of them with acrylic. She does them... Read More
I tried over 15 manicurists in the area looking for a combination of quality and reasonable price and found Tran. My nails are not easy and she has to build up some of them with acrylic. She does them beautifully, and for some reason my pedicures last longer. She is also a talented nail artist, so if you want something special, she is the one to ask for. Read Less
Olivia A.
7 Jul 2016
REPORT
I really enjoyed my pedicure here!! Most places don't massage your legs and feet for the same price. The lady who helped me was so nice, and I enjoyed the entire experience! Thank you Twin City Nails!
Hannah L.
19 Nov 2015
REPORT
I cut my nails (myself) SHORT, but Yen Lam still managed to do an amazing job with them! I got a gel manicure for $30, incl. removal of the old gel. Yen was extremely thorough, she did good cuticle wo... Read More
I cut my nails (myself) SHORT, but Yen Lam still managed to do an amazing job with them! I got a gel manicure for $30, incl. removal of the old gel. Yen was extremely thorough, she did good cuticle work and did three coats of polish + varnish to achieve the color I wanted, without me even asking. They have +100 gel colors available. I love the convenient location, close to home, and the fantastic value for the price. (Gel polish by itself is $20). Very happy to find my go-to nails place!! Read Less
Randall N.
2 Nov 2015
REPORT
They do a nice job for the price point. I don't feel pressured into the higher end services either. Plus the chairs are nice and they have Ipads at every pedicure station. Gotta love that. The staff i... Read More
They do a nice job for the price point. I don't feel pressured into the higher end services either. Plus the chairs are nice and they have Ipads at every pedicure station. Gotta love that. The staff is also really great. They chat with you just enough to feel comfortable but they also let you relax. Read Less
Kaitlyn F.
23 Sep 2015
REPORT
Twin City Nails are my go-to nail salon. I'm a big fan of pedicures because aint-nobody-got-time to bend in crazy directions, only to see huge mistakes every time you look down. It's been years since ... Read More
Twin City Nails are my go-to nail salon. I'm a big fan of pedicures because aint-nobody-got-time to bend in crazy directions, only to see huge mistakes every time you look down. It's been years since the last time I've painted my own toes, which is why I am so thankful for places like Twin City nails. Their location is clean, the staff is friendly, and they have a great selection of polish. The pedi chairs are comfy, and "fun for everyone, if you know what I mean ;). And I really appreciate that they have the UV lights for drying the feet as well as the hands. Read Less
Jana H.
4 May 2015
REPORT
I came to Twin City Nails on a Tuesday afternoon for a walk-in pedicure. I plan to come back here again. This isn't the "best" nail salon I've ever visited. However they met my expectations in every p... Read More
I came to Twin City Nails on a Tuesday afternoon for a walk-in pedicure. I plan to come back here again. This isn't the "best" nail salon I've ever visited. However they met my expectations in every possible way.The Break Down:Service: Average pace, friendly and thorough.Ambiance;Clean & Modern-9 Massage pedicure chairs -9 Manicure stations -8 Drying stations -1 Flat ScreenTV & standard entertainment& women's magazines Parking: Private lot in a strip mall.Payment: Visa or MasterCard, cash preferred.Price: average for the area. $30 for a pedicure, $40 for a mani/pedi & $34 for a full set of acrylics.  Twin City Nails has cheaper prices for those 15 and under for some basic services. Read Less
Renee K.
2 Apr 2015
REPORT
Today, I an completely dissatisfied with the service at Twin City Nails. First off, I made an appointment at 5:00 pm and was not seen until 5:15 pm. Then, when I finally sat down Tina the lady doing m... Read More
Today, I an completely dissatisfied with the service at Twin City Nails. First off, I made an appointment at 5:00 pm and was not seen until 5:15 pm. Then, when I finally sat down Tina the lady doing my nails had a horrible attitude. She was extremely rough and did not pay attention to detail.  I had gel polish so she had to use extra time to take the polish off and she made me feel horrible. She was very rigid and cold.  Then, when the polish came off she was like whoever did your nails last made them yellow... Look and see then, she said it again three more times. So it made me think something was really wrong and so I asked her to take them off and she was like I don't have time for you... It takes too long! I will not be back, horrible service!!! It felt like she was doing me a favor by me paying her 10 for rough service. Horrible experience with Tina!!! Read Less
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(952) 595-0770
11210 Wayzata Boulevard
Minnetonka Minnesota 55305
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Twin City Nails

Minnetonka, Minnesota
(16)
11210 Wayzata Boulevard
Minnetonka Minnesota 55305
Darla Smith
10 Apr 2018
REPORT
My friend and I went in for pre-vacation pedicures. WORST. PEDICURE. EVER. First off, they filled the basin with cold water. I asked them to re-fill it with hot water. So one gal came over with a ... Read More
My friend and I went in for pre-vacation pedicures. WORST. PEDICURE. EVER. First off, they filled the basin with cold water. I asked them to re-fill it with hot water. So one gal came over with a drinking glass and bailed my tub out one glass at a time, while the other turned on the hot water. It worked, but they were talking away and clearly laughing at me. My gf didn't bother asking them to warm hers as well if that's how they were going to do it. The massage and pampering part of a deluxe pedi? Barely happened. She was too busy yakking with the other techs there. Barely clipped or shaped my nails - might have hit a couple of them with a grain or two of sand from the emery board, but that's about it. The white buffing block? She just vaguely passed it over the top of each nail, barely touching the surface - wayyyy too distracted with the conversation going on. The color went on fine, but when I asked if she could do a palm tree? She responded with some reply neither of us could understand. When she came at my toes with the white color I requested for my palm tree, I pulled my foot back and asked - 'You're doing a palm trees, right?' To which she replied - 'no, I don't know how'. So I had to make due with a flower. She directed me to put my feet under the drying light and left me there, but it didn't work until one of them came over and banged on it with her fist! Good lord, TAKE CARE OF YOUR EQUIPMENT! No tip was given, nor will I ever return. If I could give 0 stars, I would. #worstpediever Read Less
Joan Larson
6 Feb 2018
REPORT
Owner very rude. Does not want her workers to speak. Always arguing. Very unpleasant.
Anna
31 Aug 2017
REPORT
I have never been treated so poorly at a nail salon. I've been coming here for years on and off and never had a problem till today. They refused to buff my nails with a drill! I told them I'd go elsew... Read More
I have never been treated so poorly at a nail salon. I've been coming here for years on and off and never had a problem till today. They refused to buff my nails with a drill! I told them I'd go elsewhere. She then charged me $8 to take off the gel and left my nails unbuffed and BLEEDING! The place was dead! I wonder why! The owner and employee then laughed at me as I left. I then went to my usual salon and she pulled out the drill right away and my nails look fantastic!! Read Less
Becca Sanborn
21 Aug 2017
REPORT
They always take good care of me. I get gel manicures here often and they do a good job.
Julie R.
12 May 2017
REPORT
I've been going to TC Nails for several years now. The last three times I've been in for a pedicure & manicure have been very disappointing. I've gone there because its inexpensive and my nails look f... Read More
I've been going to TC Nails for several years now. The last three times I've been in for a pedicure & manicure have been very disappointing. I've gone there because its inexpensive and my nails look fresh. I don't go there for a relaxing experience. Two out of the three visits were for a pedicure and I had the same lady both times. She's a bit older and wears glasses. I had jammed one of my big toes really badly and had explained to her to please be gentle with that toe because it's still sensitive. Despite what I said she got right in there and I actually had to tell her to stop...twice...both pedicure visits! Even though I told her to stop and I was physically in pain (shifting in my seat and lifting my foot up) and she continued to put pressure towards it to the point where it started to bleed. I finally had to tell her that I'm actually in pain and to please stop. I honestly should have walked out at that point. I understand you have a job to do, but when the customer is uncomfortable and bleeding you might want to listen. Yesterday (third visit), I went in for a pedicure/manicure. The older woman wasn't there so I felt more comfortable. The pedicure I received was okay. Again, I know I'm not going there for a relaxing massage. It was hurried and my toes looked descent, so it wasn't a big deal. Then it came time for my manicure. The man that works there stepped in to do my nails. I've read past reviews and have warned people to not have him do your nails. During this time, the salon was getting busy and I said that I'm okay waiting if no one is available at the moment and he insisted. The entire time he was looking all over the place at everyone. He was so distracted & rushed that while clipping my cuticles he took a chunk of my skin off and I couldn't stop bleeding. He blamed it on my "dry skin". Today, I woke up with my finger throbbing. It is still red and swollen. Not only that, but when he moved to the other hand he almost did it again until I jerked my hand away. Completely unprofessional. I understand you want to help and get as much business as possible into your salon, but when it comes to the well being of the people that are currently in your salon, I would put 100% off your attention to those people. During the filing, my nails were so uneven and I had asked him if he could even them out. He replied, "what do you mean?" When I explained, he continued to ask, "what do you mean?" I mean even them out! I showed him three nails that were uneven and slanted. I felt personally to blame to wanting my nails to look like the same shape and for him taking a chunk of my skin off. After these last three experiences I will not be going back to this salon. I'd rather spend a few more dollars on a place that I know isn't going to be distracted or physically hurt me and leave me bleeding in the process. The other ladies that work there are great. Like I said, I've been going there for several years which is why I have come back even after the other experiences. Yesterday was too far though and completely unacceptable. Read Less
Erin B.
7 Apr 2017
REPORT
Sooo...this is definitely not the most inexpensive place for a pedi in the St. Louis Park/Minnetonka area, but it's also not the most expensive. That said, coming here is worth the extra few bucks for... Read More
Sooo...this is definitely not the most inexpensive place for a pedi in the St. Louis Park/Minnetonka area, but it's also not the most expensive. That said, coming here is worth the extra few bucks for great service and nails. The thing I love most is that it's so clean! The chairs, floor, counters, equipment are dust and grime free. There are two TC Nails in this area and this one is my favorite - partly because they are a little less busy than the other location and will always fit you in, but mostly because the staff always greet you happily and go the extra mile. In the winter, they give you little baggies to wear over your toes so your polish doesn't smudge with your shoes on. The staff are always laughing and joking with each  other - they genuinely seem to be happy at work. I always feel better after leaving this place thanks to the wonderful employees and service here. Read Less
Sarah F.
19 Feb 2017
REPORT
horrible horrible it took them three hours to do the simplest of things i was very upset. the woman working on my nails couldn't make a straight line for the life of her so the manager had to step in ... Read More
horrible horrible it took them three hours to do the simplest of things i was very upset. the woman working on my nails couldn't make a straight line for the life of her so the manager had to step in and fix it and they were so rude, they acted like it was my fault she was doing a very poor job. I ended up paying $60 because of the "overtime" i made them do but frankly that's their fault for not doing it well enough the first try. They also trimmed my fake nails way too short Read Less
Lacey Petersen
11 Feb 2017
REPORT
My first experience will be my last. I walked in and was the only customer, the 3 ladies that were there faught over who would have to do my nails. The young girl I got completely butchered my nails. ... Read More
My first experience will be my last. I walked in and was the only customer, the 3 ladies that were there faught over who would have to do my nails. The young girl I got completely butchered my nails. Cut them but didn't shape them and at the end if my visit held my hand up to her coworkers to show them and laughed. worse salon experience I've had. Rude employees and not worth the price. Will definitely not go back. Ever. Read Less
Karen M.
6 Nov 2016
REPORT
Had my nails done a few weeks ago here and am still thinking about the technician and the comments she made. Apparently she didn't feel the work of someone else was up to standards and named another s... Read More
Had my nails done a few weeks ago here and am still thinking about the technician and the comments she made. Apparently she didn't feel the work of someone else was up to standards and named another salon as the likely poor provider. Made me really uncomfortable and unlikely to return. Read Less
Lorri C.
23 Oct 2016
REPORT
I tried over 15 manicurists in the area looking for a combination of quality and reasonable price and found Tran. My nails are not easy and she has to build up some of them with acrylic. She does them... Read More
I tried over 15 manicurists in the area looking for a combination of quality and reasonable price and found Tran. My nails are not easy and she has to build up some of them with acrylic. She does them beautifully, and for some reason my pedicures last longer. She is also a talented nail artist, so if you want something special, she is the one to ask for. Read Less
Olivia A.
7 Jul 2016
REPORT
I really enjoyed my pedicure here!! Most places don't massage your legs and feet for the same price. The lady who helped me was so nice, and I enjoyed the entire experience! Thank you Twin City Nails!
Hannah L.
19 Nov 2015
REPORT
I cut my nails (myself) SHORT, but Yen Lam still managed to do an amazing job with them! I got a gel manicure for $30, incl. removal of the old gel. Yen was extremely thorough, she did good cuticle wo... Read More
I cut my nails (myself) SHORT, but Yen Lam still managed to do an amazing job with them! I got a gel manicure for $30, incl. removal of the old gel. Yen was extremely thorough, she did good cuticle work and did three coats of polish + varnish to achieve the color I wanted, without me even asking. They have +100 gel colors available. I love the convenient location, close to home, and the fantastic value for the price. (Gel polish by itself is $20). Very happy to find my go-to nails place!! Read Less
Randall N.
2 Nov 2015
REPORT
They do a nice job for the price point. I don't feel pressured into the higher end services either. Plus the chairs are nice and they have Ipads at every pedicure station. Gotta love that. The staff i... Read More
They do a nice job for the price point. I don't feel pressured into the higher end services either. Plus the chairs are nice and they have Ipads at every pedicure station. Gotta love that. The staff is also really great. They chat with you just enough to feel comfortable but they also let you relax. Read Less
Kaitlyn F.
23 Sep 2015
REPORT
Twin City Nails are my go-to nail salon. I'm a big fan of pedicures because aint-nobody-got-time to bend in crazy directions, only to see huge mistakes every time you look down. It's been years since ... Read More
Twin City Nails are my go-to nail salon. I'm a big fan of pedicures because aint-nobody-got-time to bend in crazy directions, only to see huge mistakes every time you look down. It's been years since the last time I've painted my own toes, which is why I am so thankful for places like Twin City nails. Their location is clean, the staff is friendly, and they have a great selection of polish. The pedi chairs are comfy, and "fun for everyone, if you know what I mean ;). And I really appreciate that they have the UV lights for drying the feet as well as the hands. Read Less
Jana H.
4 May 2015
REPORT
I came to Twin City Nails on a Tuesday afternoon for a walk-in pedicure. I plan to come back here again. This isn't the "best" nail salon I've ever visited. However they met my expectations in every p... Read More
I came to Twin City Nails on a Tuesday afternoon for a walk-in pedicure. I plan to come back here again. This isn't the "best" nail salon I've ever visited. However they met my expectations in every possible way.The Break Down:Service: Average pace, friendly and thorough.Ambiance;Clean & Modern-9 Massage pedicure chairs -9 Manicure stations -8 Drying stations -1 Flat ScreenTV & standard entertainment& women's magazines Parking: Private lot in a strip mall.Payment: Visa or MasterCard, cash preferred.Price: average for the area. $30 for a pedicure, $40 for a mani/pedi & $34 for a full set of acrylics.  Twin City Nails has cheaper prices for those 15 and under for some basic services. Read Less
Renee K.
2 Apr 2015
REPORT
Today, I an completely dissatisfied with the service at Twin City Nails. First off, I made an appointment at 5:00 pm and was not seen until 5:15 pm. Then, when I finally sat down Tina the lady doing m... Read More
Today, I an completely dissatisfied with the service at Twin City Nails. First off, I made an appointment at 5:00 pm and was not seen until 5:15 pm. Then, when I finally sat down Tina the lady doing my nails had a horrible attitude. She was extremely rough and did not pay attention to detail.  I had gel polish so she had to use extra time to take the polish off and she made me feel horrible. She was very rigid and cold.  Then, when the polish came off she was like whoever did your nails last made them yellow... Look and see then, she said it again three more times. So it made me think something was really wrong and so I asked her to take them off and she was like I don't have time for you... It takes too long! I will not be back, horrible service!!! It felt like she was doing me a favor by me paying her 10 for rough service. Horrible experience with Tina!!! Read Less
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