Pamper Me Nails
Minneapolis, Minnesota
Reviews
Sara Denzer
15 Jul 2018
REPORT
GG was a rockstar! My mom and I got great pedicures, and good conversation! Will be coming back! Thanks GG! :) 💚
Amy Stanley
12 Jul 2018
REPORT
purchased a groupon from GG nails/pamper me nails on Nicollet in mpls. (a mani/pedi) called for a month straight to make an appt. no answer no calls returned, not even a text
when I finally reached th...
purchased a groupon from GG nails/pamper me nails on Nicollet in mpls. (a mani/pedi) called for a month straight to make an appt. no answer no calls returned, not even a text
when I finally reached the lady I spoke to it was all about her personal life and all the accidents she was involved in and her vacations of why she did not get back me. I asked her why she could not at the least text me she said she was way too busy out of town. she should not be in business, how can a person like this actually do a good and or care about her clients when there is ZERO courtesy for her clients. this was a horrible nightmare and when I finally spoke to her she was rude and short with me, instead of I am sorry what can I do to make it better she kept saying do you want a refund, do want a refund. I will be taking to the better business bureau and groupon representatives about this place
way too many bad reviews not to. I would give this place a minus zero rating for their horrible customer service but I had to pick a star to post this. I will never recommend or tell anyone to go to her salon she is rude and not professional.
Trisha Chaudhary
5 May 2018
REPORT
I made an appointment for my friend and myself a week out for 2 appointments at 10am because we both had purchased the Groupon for gel manicures and pedicures. I wanted two appointments and G.G. told ...
I made an appointment for my friend and myself a week out for 2 appointments at 10am because we both had purchased the Groupon for gel manicures and pedicures. I wanted two appointments and G.G. told me that she put us both down at 10am. She did not say that one of us would go at 10am and then the other at 11am. I called her the day before our appointment to double check how long both appointments would take. She asked if we needed to leave by a certain time and I said we would need to leave by 11:15am because we had to attend a graduation ceremony at 12:00pm. She said that wouldn't be a problem and she could get us both done by 11:15am. When we arrived right at 10am, she was still with another another client and told us it would "be a little while." We waited and soaked our hands for 25 minutes and finally at 10:30am asked her when she would begin our service. She told us that she still had another client and that she would be with us shortly even though we were already 30 minutes past our initial appointment time. We expressed our frustration with the situation because we were still waiting and it was not possible that we would be both be able to finish our services in only 45 minutes. Then she began arguing with us and told us that it was not possible for us to be done in 45 minutes because each of us would take 1hr to complete and that she had booked one of us at 10am and the other at 11am. She never told me this over the phone and then she kept saying that it was in the Groupon fine print that she couldn't make two appointments at once (which it is NOT). We told her that it was never conveyed to us that we had back to back appointments rather than simultaneous appointments. Then she told us we were "choosing to be unhappy customers" and that she had to take care of her other clients who were "there to relax." She said she would no longer service us because she didn't want to service clients who argued with her. We were extremely frustrated because she had told me over the phone that we both had appointments at 10am had assured me that she could finish both of us by 11:15am. G.G. was SO rude and condescending when speaking with us and would ignore us to ask her other client if she needed water in the middle of our conversation. She then said that she could still get our services done if we wanted them. It was so confusing because she kept going back and forth on what she was saying. In the end, we decided we wanted a refund and she said that she would give it to us through the website. I am SO UNHAPPY with this service. I wasted an hour of my time, gas money, mileage on my car and didn't even get to have my nails done before my GRADUATION CEREMONY. Even though I am getting a refund, I am so unhappy with this service and think I should be reimbursed for my trouble somehow. Please get back to me ASAP. I do not think that G.G. should be allowed to have a Groupon available for other customers. She is so unprofessional, the salon is small and cramped and unhygienic, she has no respect for customers' time, and clearly she will lie to get customers in the door and give them unrealistic promises about appointment times.
Joyce Roberson
15 Apr 2018
REPORT
Comfy neighborhood feel! I felt at home right away. All techs are very well trained
shameka griffin
16 Mar 2018
REPORT
Nothing but the best service! Make yourself an appointment today! The only nail shop for me 😉
Rebecca Dillard
16 Feb 2018
REPORT
Always taken care of quite well by staff...service is 🔑. Thank you for keeping my 'mani' game up. ❤💅
Ms Nancy💋
Sumayyah Beck
4 Feb 2018
REPORT
Lovely people! So comfortable and accommodating and reasonably priced. My gels were removed free! And I had a nice conversation. Forever a convert.
Akhmiri S.
14 Dec 2017
REPORT
Introduced to this spot through a "Group On" purchase. I love the vibe, and I am happy that I can relate to my stylist. I always feel taken care of.
Laura H.
1 Sep 2017
REPORT
I purchased a Groupon to receive a spa pedicure for $26. The normal cost for the service is $53. While receiving the service, I started bleeding, from no fault of my own. The personnel did apologize,...
I purchased a Groupon to receive a spa pedicure for $26. The normal cost for the service is $53. While receiving the service, I started bleeding, from no fault of my own. The personnel did apologize, however continued the service, which was very painful and not enjoyable. When it came time to pay for the services, I was not able to use the Groupon, which was my own wrong doing, not understanding the terms correctly. However, my friends had purchased the Groupon for $40, which included a gel manicure and basic pedicure. We were also informed that there was a "first time client" charge for that same service at the same cost. I, however, did not receive that service, I had only done the spa pedicure. I was informed that my charge would be $46. When I expressed displeasure with having to pay that amount, the personnel was not willing to negotiate with me. I don't understand why I was charged the cost for a service that I did not receive, and also was not satisfied with. This was some of the worst customer service I have ever seen or experienced, and I have worked in customer service my whole life myself.
Liliana Ramos
5 Jan 2017
REPORT
Excellent services.
Vashion M.
3 Dec 2016
REPORT
I first found this shop doing a Google search for nail salons in Minneapolis. This shop got some very positive reviews, and I made my first appointment there in either 2009 or 2010. I have written a...
I first found this shop doing a Google search for nail salons in Minneapolis. This shop got some very positive reviews, and I made my first appointment there in either 2009 or 2010. I have written a review for Pamper Me Nails before on a different site; this is my first review for the shop on Yelp.The shop is located within a block of other small businesses right on Nicollet Avenue, so parking on the street can sometimes be a challenge, mostly on Saturdays, but one can generally find a close enough spot. Inside, the space is clean, cozy, and welcoming. At the front of the store, there is a waiting area with a small couch and a water cooler nearby. On the wall adjacent to the couch is a nail bar with a generous offering of nail colors from different manufacturers, as well as a couple of rotating stands with more colors nearby. In the middle of the store, there is a nail-drying station and a paraffin wax machine used for manicures. I believe there is another paraffin wax machine used for pedicures. In total, there are three manicure stations and two pedicure chairs. There's always some good music playing, and the vibe is very relaxed. There's usually a lively conversation/exchange of information going on, and sometimes, you can get the hookup for certain things (concerts, food, etc.). My first mani/pedi service was performed by Tanya, the owner of the salon, so she became my regular manicurist. She has always done great work on my nails, and she was always very nice and polite to me. Ryan is one of the other manicurists in the salon (I had a manicure performed by him once). He's a great guy with a great sense of humor and wit, and also very nice and polite. He has a sweet dog who he brings to the shop occasionally. There is another person named Akilah who also works there on an occasional basis. Though I've never received services from her before, she's always been hospitable to me, and I have seen pictures of her work on their Facebook page, and it always looks great! I can't remember the prices for services, but they're probably in line with what other independently owned salons charge, though the prices may have gone up since the last time I was there. One of my favorite services was getting the paraffin wax treatment for hands or feet, especially in the winter, for which I didn't mind paying a little extra.A friend of mine has been going to Pamper Me Nails since I told her about the salon six or seven years ago, and she gets her nails done regularly by Ryan. I will definitely go back when I get the chance. I miss the vibe and the people! :)
genia74u
23 Nov 2016
REPORT
Relaxing atmosphere and wonderful nail artists!! Ryan has spoiled me!!! I have natural nails with polish only. Haven't considered another location since I was introduced to him years ago! 😍😍
nicole kendricks
8 Jun 2015
REPORT
One of my bridesmaids & I called in for an appointment for our Wedding nails, it was a great decision! This was the most amazing experience I have had getting my nails done... Ryan is very much the m...
One of my bridesmaids & I called in for an appointment for our Wedding nails, it was a great decision! This was the most amazing experience I have had getting my nails done... Ryan is very much the master of nails. Between his awesome personality, the fantastic hand massage and the quality French tips I am FOR SURE going back.
Embroid Print Now Minneapolis Embroidery Screen Printing Fast Affordable
17 Sep 2013
REPORT
Good customer services beautiful nail color and the vest good conversation.
A Google User
11 Dec 2008
REPORT
I intend to go go back. Great staff, great manicure, great service, good conversation and if you want them, beautifully detailed painted nails. They are really WOW
Photo Gallery
Book an Appointment
Online booking unavailable
Please call
(612) 861-0033
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Is this your business?
CLAIM IT HEREIncorrect information? Let us know
Pamper Me Nails
Minneapolis, Minnesota
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Sara Denzer
15 Jul 2018
GG was a rockstar! My mom and I got great pedicures, and good conversation! Will be coming back! Thanks GG! :) 💚
Amy Stanley
12 Jul 2018
purchased a groupon from GG nails/pamper me nails on Nicollet in mpls. (a mani/pedi) called for a month straight to make an appt. no answer no calls returned, not even a text
when I finally reached th...
purchased a groupon from GG nails/pamper me nails on Nicollet in mpls. (a mani/pedi) called for a month straight to make an appt. no answer no calls returned, not even a text
when I finally reached the lady I spoke to it was all about her personal life and all the accidents she was involved in and her vacations of why she did not get back me. I asked her why she could not at the least text me she said she was way too busy out of town. she should not be in business, how can a person like this actually do a good and or care about her clients when there is ZERO courtesy for her clients. this was a horrible nightmare and when I finally spoke to her she was rude and short with me, instead of I am sorry what can I do to make it better she kept saying do you want a refund, do want a refund. I will be taking to the better business bureau and groupon representatives about this place
way too many bad reviews not to. I would give this place a minus zero rating for their horrible customer service but I had to pick a star to post this. I will never recommend or tell anyone to go to her salon she is rude and not professional.
Trisha Chaudhary
5 May 2018
I made an appointment for my friend and myself a week out for 2 appointments at 10am because we both had purchased the Groupon for gel manicures and pedicures. I wanted two appointments and G.G. told ...
I made an appointment for my friend and myself a week out for 2 appointments at 10am because we both had purchased the Groupon for gel manicures and pedicures. I wanted two appointments and G.G. told me that she put us both down at 10am. She did not say that one of us would go at 10am and then the other at 11am. I called her the day before our appointment to double check how long both appointments would take. She asked if we needed to leave by a certain time and I said we would need to leave by 11:15am because we had to attend a graduation ceremony at 12:00pm. She said that wouldn't be a problem and she could get us both done by 11:15am. When we arrived right at 10am, she was still with another another client and told us it would "be a little while." We waited and soaked our hands for 25 minutes and finally at 10:30am asked her when she would begin our service. She told us that she still had another client and that she would be with us shortly even though we were already 30 minutes past our initial appointment time. We expressed our frustration with the situation because we were still waiting and it was not possible that we would be both be able to finish our services in only 45 minutes. Then she began arguing with us and told us that it was not possible for us to be done in 45 minutes because each of us would take 1hr to complete and that she had booked one of us at 10am and the other at 11am. She never told me this over the phone and then she kept saying that it was in the Groupon fine print that she couldn't make two appointments at once (which it is NOT). We told her that it was never conveyed to us that we had back to back appointments rather than simultaneous appointments. Then she told us we were "choosing to be unhappy customers" and that she had to take care of her other clients who were "there to relax." She said she would no longer service us because she didn't want to service clients who argued with her. We were extremely frustrated because she had told me over the phone that we both had appointments at 10am had assured me that she could finish both of us by 11:15am. G.G. was SO rude and condescending when speaking with us and would ignore us to ask her other client if she needed water in the middle of our conversation. She then said that she could still get our services done if we wanted them. It was so confusing because she kept going back and forth on what she was saying. In the end, we decided we wanted a refund and she said that she would give it to us through the website. I am SO UNHAPPY with this service. I wasted an hour of my time, gas money, mileage on my car and didn't even get to have my nails done before my GRADUATION CEREMONY. Even though I am getting a refund, I am so unhappy with this service and think I should be reimbursed for my trouble somehow. Please get back to me ASAP. I do not think that G.G. should be allowed to have a Groupon available for other customers. She is so unprofessional, the salon is small and cramped and unhygienic, she has no respect for customers' time, and clearly she will lie to get customers in the door and give them unrealistic promises about appointment times.
Joyce Roberson
15 Apr 2018
Comfy neighborhood feel! I felt at home right away. All techs are very well trained
shameka griffin
16 Mar 2018
Nothing but the best service! Make yourself an appointment today! The only nail shop for me 😉
Rebecca Dillard
16 Feb 2018
Always taken care of quite well by staff...service is 🔑. Thank you for keeping my 'mani' game up. ❤💅
Ms Nancy💋
Sumayyah Beck
4 Feb 2018
Lovely people! So comfortable and accommodating and reasonably priced. My gels were removed free! And I had a nice conversation. Forever a convert.
Akhmiri S.
14 Dec 2017
Introduced to this spot through a "Group On" purchase. I love the vibe, and I am happy that I can relate to my stylist. I always feel taken care of.
Laura H.
1 Sep 2017
I purchased a Groupon to receive a spa pedicure for $26. The normal cost for the service is $53. While receiving the service, I started bleeding, from no fault of my own. The personnel did apologize,...
I purchased a Groupon to receive a spa pedicure for $26. The normal cost for the service is $53. While receiving the service, I started bleeding, from no fault of my own. The personnel did apologize, however continued the service, which was very painful and not enjoyable. When it came time to pay for the services, I was not able to use the Groupon, which was my own wrong doing, not understanding the terms correctly. However, my friends had purchased the Groupon for $40, which included a gel manicure and basic pedicure. We were also informed that there was a "first time client" charge for that same service at the same cost. I, however, did not receive that service, I had only done the spa pedicure. I was informed that my charge would be $46. When I expressed displeasure with having to pay that amount, the personnel was not willing to negotiate with me. I don't understand why I was charged the cost for a service that I did not receive, and also was not satisfied with. This was some of the worst customer service I have ever seen or experienced, and I have worked in customer service my whole life myself.
Liliana Ramos
5 Jan 2017
Excellent services.
Vashion M.
3 Dec 2016
I first found this shop doing a Google search for nail salons in Minneapolis. This shop got some very positive reviews, and I made my first appointment there in either 2009 or 2010. I have written a...
I first found this shop doing a Google search for nail salons in Minneapolis. This shop got some very positive reviews, and I made my first appointment there in either 2009 or 2010. I have written a review for Pamper Me Nails before on a different site; this is my first review for the shop on Yelp.The shop is located within a block of other small businesses right on Nicollet Avenue, so parking on the street can sometimes be a challenge, mostly on Saturdays, but one can generally find a close enough spot. Inside, the space is clean, cozy, and welcoming. At the front of the store, there is a waiting area with a small couch and a water cooler nearby. On the wall adjacent to the couch is a nail bar with a generous offering of nail colors from different manufacturers, as well as a couple of rotating stands with more colors nearby. In the middle of the store, there is a nail-drying station and a paraffin wax machine used for manicures. I believe there is another paraffin wax machine used for pedicures. In total, there are three manicure stations and two pedicure chairs. There's always some good music playing, and the vibe is very relaxed. There's usually a lively conversation/exchange of information going on, and sometimes, you can get the hookup for certain things (concerts, food, etc.). My first mani/pedi service was performed by Tanya, the owner of the salon, so she became my regular manicurist. She has always done great work on my nails, and she was always very nice and polite to me. Ryan is one of the other manicurists in the salon (I had a manicure performed by him once). He's a great guy with a great sense of humor and wit, and also very nice and polite. He has a sweet dog who he brings to the shop occasionally. There is another person named Akilah who also works there on an occasional basis. Though I've never received services from her before, she's always been hospitable to me, and I have seen pictures of her work on their Facebook page, and it always looks great! I can't remember the prices for services, but they're probably in line with what other independently owned salons charge, though the prices may have gone up since the last time I was there. One of my favorite services was getting the paraffin wax treatment for hands or feet, especially in the winter, for which I didn't mind paying a little extra.A friend of mine has been going to Pamper Me Nails since I told her about the salon six or seven years ago, and she gets her nails done regularly by Ryan. I will definitely go back when I get the chance. I miss the vibe and the people! :)
genia74u
23 Nov 2016
Relaxing atmosphere and wonderful nail artists!! Ryan has spoiled me!!! I have natural nails with polish only. Haven't considered another location since I was introduced to him years ago! 😍😍
nicole kendricks
8 Jun 2015
One of my bridesmaids & I called in for an appointment for our Wedding nails, it was a great decision! This was the most amazing experience I have had getting my nails done... Ryan is very much the m...
One of my bridesmaids & I called in for an appointment for our Wedding nails, it was a great decision! This was the most amazing experience I have had getting my nails done... Ryan is very much the master of nails. Between his awesome personality, the fantastic hand massage and the quality French tips I am FOR SURE going back.
Embroid Print Now Minneapolis Embroidery Screen Printing Fast Affordable
17 Sep 2013
Good customer services beautiful nail color and the vest good conversation.
A Google User
11 Dec 2008
I intend to go go back. Great staff, great manicure, great service, good conversation and if you want them, beautifully detailed painted nails. They are really WOW
Photo Gallery
Map
Is this your business?
CLAIM IT HEREIncorrect information? Let us know