I went here for the first time based on the recommendation of a friend, and had a gel polish change only. The technicians (multiple, as they kept getting up and switching for some reason), were very i... Read More
I went here for the first time based on the recommendation of a friend, and had a gel polish change only. The technicians (multiple, as they kept getting up and switching for some reason), were very impatient with the soak off, leaving the cotton/acetone on my nails for only a few minutes each time, then trying to scrape the polish off. I could tell they were getting frustrated with the amount of time it was taking to remove the gel, and after my polish change was completed, I know why! They only put a couple layers of polish on, unlike my usual salon which puts on at least 5 layers (which is a lot, but means the polish lasts, chip-free for three weeks! Maybe longer, but I change it by then. Luxury Nails in Stillwater, ask for Teri, if you're interested!)Back to the scraping - they destroyed my nails with their impatience. The surface of my nails were scratched and peeled because they couldn't just let the polish soak off for more than a few minutes.The new polish application was fine, nothing special. But because they only put on a few layers, it has already chipped, and it has only been a week and a half.Cleanliness: I've seen better. It didn't seem dirty, but the nail file they used to try to wear the polish down (and to later shape my nails before putting on the new polish) was definitely used before as it had multiple color polishes already on it. Ick.Also, they only accept tips in cash. To be fair, they didn't make a big deal about me not tipping since I didn't have any cash... they do accept credit cards to pay, so no idea why you can't tip on a card, too.It's not a bad salon, but I won't be going back after the manner in which they removed the polish, and because the new polish doesn't last very long without chipping. Read Less