I have gone to this salon several times, because it is an easier location than the one I was going to in the mall. I haven't been impressed with the lasting effects of my pedicures, and my toes seem to only look nice for 7-10 days, compared to 3 weeks at the salon in the mall. Today I received the worst pedicure I have ever had. It was so fast, and unrelaxing, I was done with a whole pedicure in the time that the two women on each side of me had one of their feet and legs rubbed. The "warm towel wrap" looked like the dirty rags I use at my house to clean bathrooms, and was applied for a minute. The ''massage'' lasted for 30 seconds, and she was clearly bored, and rushing through it. I was in and out in 20 minutes. I was having a bad day, and was looking forward to some relaxation. Very disappointed, and I will be going back to the mall for my pedicures. Read Less

I have gone to this salon for a couple of years. I've never had a problem so I brought a friend and both of us had problems with our polish staying on. Then they wanted to charge for fixing the polish. Read Less

The male owner is VERY condescending! I was breathing in pure strong acetone for 15 min because the towel covering my soak got in it.  When I asked him to get me a dry towel please he rolled his eyes at me! Almost every time I go in there I see him getting mad at a customer for 'bothering him' or rolling his eyes at someone. He seems like he just wants to get as much money out of you as possible. The lady doing my nails even said he makes them buy their own files and other equipment using their own $. The people working there are usually nice enough but seem scared, inexperienced, and don't speak very good English. Read Less

NOT a good pedicure experience. Where to start... No welcome, and confusino communication at all poor selection of nail polish colors. Pedicurist couldn't understand English, like, at all. Not even "warmer water, please" or "could you rub my calves instead of shins?" or "you're rubbing (my shins, argh!) too hard" or "that hurts" He also skipped callused areas on the edges of my feet. I have short legs and the chair, at it's lowest adjustment, left my feet dangling barely submerged in the water! I had to scoot my butt up closer to the edge of the seat, which put me in an uncomfortable slouchy position and then the massage functions on the back of the chair were nearly useless. There have to be better places to go. Go here if you don't mind discomfort and "meh" colors. Read Less

I went in yesterday for a manicure and pedicure - it ended up being one of the worst I've ever had. I shouldn't say "ouch" 5 times - once because he didn't follow the appropriate process to remove gel (pulled it off with cuticle cutters rather than filing the top and soaking in polish remover) once because he push the cuticle pusher under my nail, 3 times because he was digging his nails into my skin. I have polish on my skin on two toes and two fingers. He didn't actually remove all my cuticles. Tried to up charge my service without asking - I stopped him before he started the service. Then charged me wrong and I had to pay additional after my nails had been painted. I have had good experiences here in the past - but this guy didn't seem to actually know what he was doing. I won't go back without a specific appointment with someone else, because this was more expensive than other locations I like better for a lower quality. Read Less

They constantly increase and change their pricing and do not have it posted which is frustrating. The last several times they used dirty tools to do my nails with other peoples cuticles and nail clippings still on them! I wondered if there is a place to call to see they are being inspected for cleanliness to avoid infections? I have a friend who had to go on antibiotics due to an infection from a pedi. The owner also does not seem to pay the workers much, while he drives a new BMW and parks in the front spot so customers can't park there. The owner is not nice and he gets VERY angry if you ask for anything! I've also gone there right when they open so I could get my nails done before work and no one is there! they seem to just wonder in whenever! I'm finding a new salon. Read Less

They constantly increase and change their pricing and do not have it posted which is frustrating. The last several times they used dirty tools to do my nails with other peoples cuticles and nail clippings still on them! I wondered if there is a place to call to see they are being inspected for cleanliness to avoid infections? I have a friend who had to go on antibiotics due to an infection from a pedi. The owner also does not seem to pay the workers much, while he drives a new BMW and parks in the front spot so customers can't park there. The owner is not nice and he gets VERY angry if you ask for anything! I've also gone there right when they open so I could get my nails done before work and no one is there! they seem to just wonder in whenever! I'm finding a new salon. Read Less

Super disappointed, I got a gel mani/pedi. The nails had multiple bubbles and when I pointed them out her solution was just to file my nails down to nubs. Not only do I have nubs for nails it's actually painful Read Less

Integrity plus!  Several weeks ago I realized I was missing a valuable ring and following a thorough search of my home and office, I came to the realization it was truly lost. I was heartbroken. Today while visiting Solana I was asked if I was missing a ring and when I responded affirmatively, my missing ring appeared from a locked drawer.  My last visit was four weeks ago and the fact they held my ring with the intention of giving it back should I return speaks to the heart and integrity of this salon.  Very impressive!  Bonus:  my service experience to date has been positive and my nails well cared for.  I'm a big fan of Solana! Read Less

I walked in at 940 and didn't leave until 1130. I sat for 20 minutes waiting for another staff member to arrive...even though I was the first one in for the day! They staff member there didn't help someone else get a gift card and kept telling us "5 minutes". Well 5 turned into 20. When someone finally showed up, he took 10 min to remove polish off 2 nails, then had someone new take over! It took the new guy an hour to put on my nails, and another 30 to paint. When I told him I needed to leave for work soon, and asked him how much longer he thought, I was told 15 minutes. Well that turned into 30 minutes. Then he got upset when I said I couldn't stick around for the lotion massage (which I was looking forward to) because I needed to leave for work and didn't expect it to be a 2 hour long ordeal! I was told "then wash your hands and leave". Not only that but he filed my skin down so much that I bled, and it hurt. He keep wiping away the blood like he was confused about why it happened...then continued to file down some more. I expect some "discomfort" after having acrylics put on with the filing, but not so much that it hurts to type and that I bled! Won't be going back. Don't recommend at all. Read Less

The male owner is cold, rude, condescending unless you're a YOUNG, pretty girl and then he's all smiles, falling all over himself giddy.  He makes snide comments and lectures while doing your pedicure and I get the stink eye from him each time I visit. Really bad vibe.  He'll start pedicure then get up and walk off and some other person will appear to finish you off.  The technicians there have attitudes and are not friendly at all.  Too many times I've left with a lopsided nail (s) and they always start lifting in 2 weeks.  The creepy factor of the male owner and the reoccurring less than mediocre job is why I won't be returning there.  Unsure how they stay in business. Read Less

My favorite place for both manicure & pedicure! Actually, this is the only place I go to. Very consistent staff. Same people working there the whole three years that I've been a loyal customer. I go every two weeks and I've never had nothing but a flawless job done and friendly & fast service (rarely ever have to wait even though it's a busy place). The entire time I've been going there it has been a straight $27 for a gel manicure. Great color assortment. They have never been out of a color. Salon is clean. Has TVs, friendly staff, they offer you water or a complementary can of pop. I'm very surprised at the negative reviews that I read. Read Less

This is my absolute favorite place to go! Everything in the salon is clean- I'm very picky about salon cleanliness. I haven't had a technician I haven't loved. Andi, Holly and Kevin do fantastic gel manicures (and they do awesome designs!) and Kevin and Na give the best pedicures! The foot massage is the best part. I have never felt rushed and I've been there on many occasions when the salon has been extremely full. For the price and the service I would never go anywhere else. Read Less

The woman who did my nails was very rude!  Didn't say hi and barely said a word to me and handled my hands very roughly!  My gel polish was coming off 2 days after I had it done.  Asked how I would like my french manicure done and did the exact opposite of what I told her in the shape of my nails, the thickness of the white tip, etc.  Will never return! Read Less

One star is too much.  I have been here many times before and was happy. Yesterday was awful.  Maybe they were so busy they had to pull in the laundry lady to do my pedicure.  Filing epic fail, cuticle work was zero, callous removal was zero, massage eh?, polish... a pre schooler does better.  Bubbles in top coat. ..get some even new stuff!  I had to go home to clean up the mess that spilled over on my skin just to pass for today. Never returning.  Shame on this establishment for putting in someone lacking proper skills. Read Less

The manicurist made me bleed on a toe and on a nail because he cut my cuticle too low, almost let me leave the salon with polish on my skin and cuticles still jagged. Buffed my foot when it was dry, that was painful. Staff yelled at a customer who was unhappy with her re-do manicure as the salon was full. Read Less

Okay. So. A.) I got there & she said 5-10 minutes. 30 minutes later still hadn't been seated - so I got up to leave & THEN they sat me. Only for me to sit at the station for another 10 minutes.B.) I was transferred from technician to technician. I think I had 4 different people do my nails.C.) Not only did she trim my nails REALLY short (I have acrylic over my natural nail & I like them shortish - but kind of long) - she completely butchered my thumbnail. Although she did "fix it" with the acrylic powder - You can tell it is different & it is lopsided. D.) My french manicure looks semi-decent - aside from the "pink" he used under the white - was half-assed done.  Got some of it on the white & the rest of it was bubbly and streaky. The only nice thing was that they offered me a diet coke - but that wasn't worth the trouble and the horrible service I received. I knew I should have just turned around when I missed my exit for my regular salon. Never going back here & I hope no one else does either. Read Less

I've been a loyal customer for 5 years now ever since I lived in Eden Prairie. I currently live in Minneapolis and I still make the trip out to EP to see the team at Solana. I've tried other places closer to home and they just do not compare to Solana. The team does a great job at making me feel pampered and the gel manicure from here lasts longer than any other place I've been to. Don't ever change! I have on occasion received a less than stellar service from new team members but I still find it better than the best service from other salons. Read Less

I have always received semi-decent service at this place...until today. To make a long story short, the new girl didn't do any of the things that came with the service (massage, scrub, and applying lotion). My feet were incredibly dry and ashy. Then she applied the nail polish, and it seriously looked like my 10-year-old niece did it. There were streaks every where. She cut my thumb pretty badly. There was blood everywhere, including on her (glove-less) hands. She didn't stop to treat my finger, or to wash the blood off, or get me some kind of antibacterial ointment, or a band aid, or even to apologize. I had to tell her to get me something to stop the bleeding. When the nightmare was over, I asked the manager to speak to me outside. When I told him all of the issues I had and asked him to allow me to come back another day (I was rushing to work) to have my nail polish reapplied, he threw a temper tantrum. He never once apologized, and acted as though I was the one at fault. I have been loyal to this place for five years, and this is how the owner treats me? He finally agreed to let me come back for a reapplication of nail polish (with my own polish). By the way, I still had to pay the full price for the services. I am absolutely devastated about the fact that I will never see my usual nail girl (Andi) ever again. I should have just waited to schedule an appointment with her for another day, rather than taking a chance on a new girl. I'll miss you, Andi. Read Less

I love going to this place for Pedicures and Manicures.  They always greet you with a smile.  I just went 2 weeks ago before a trip to CA.  My deluxe pedicure was wonderful and the attention to detail on my feet and toes was wonderful.  The pedicures are very relaxing because they separate you with a curtain from the rest of the salon. Usually you will be sat next to another person getting a pedicure but plenty of space between you. I was able to catch up on some reading and just sit back.  My manicure was also done by the same person and was very good and also made sure my nails were to my liking before I left for the evening.  I should note I usually am a walk-in here. Read Less

These bad reviews are bumming me out! I love this place.The only bad thing is that they are so busy! Try and get an appointment or stop in and they will tell you when you should come back. My mom and I usually just walk-in and if they are busy we are told to come back in 30 minutes or so and are promptly helped when we return.Very nice people. I can't say anything negative about this place. My bridesmaid is calling them to see if we can have all of the girls come in the morning before the wedding -- Hopefully they are ok with that. I will report back with reviews. Read Less

I was in town on business and needed a basic mani/pedi with my colleague. After reading about the pedicure massage from other helpers we decided to give Solana a try. What a great pedicure! The mini massage that is included in the basic pedicure is so relaxing and unexpected. The manicure was basic clean and a reasonable length of time. The staff is really friendly and they are accommodating to last minute appointments and cancellations. I have now been here 2 more times since I had such a good first experience. My only qualm was the gel manicure I received last visit was a tad messy and not worth the $30. However, when I smudged my toenail polish on the way home, Solana happily fixed the nail without question. Highly recommend. Read Less

I don't get mani/pedis very often (maybe once a year at best), but I picked this place for my yearly splurge because of the great reviews on yelp. This is definitely the BEST place I've ever been for a nail job. Staff was very friendly, and the pedicure area is very cozy, as others have written here. I LOVED the foot massage - I went for the "classic" mani/pedi combo for $55, a great deal, I think, for the quality of service they have here. Read Less

Love this place.  Best pedicure I have had in years.  I have never really liked a nail place well enough to recommend it.  Others are ok, but this is my new go to place for pedicures.  The massage that came with the pedicure was so relaxing and awesome.  And the prices were a great value for what you get! Read Less

A spur of the moment pedi idea while in Eden Prairie, one Yelp search later & I was enjoying the best pedicure I've had to date.  I've tried a wide range of nail salons over the years and none can compare to the wonderful foot massage these folks provide.  The basic pedi is $25 and is worth every penny. Read Less

Best mani & pedi ever! I got a foot  massage that relaxed me so much I almost fell asleep in my chair. The entire staff was friendly and actually had a conversation with me - not another coworker.  I'd consider braving the less than desirable weather (I appreciate my non Winters in SoCal) just to get pampered here. I think this will be a must stop place whenever I visit my ray of Sun. Read Less

I went to solana nail salon for the first time taking my 84 year old mother. The experience was wonderful!! They have a great side area for their pedicures for privacy. Both of our pedicures were good along with the manicure. Will definetly go back.highly recommend them. Read Less

I'm not Minnesotan.  I don't belong in Minnesota.  This winter weather completely trashes my skin, and I have not yet properly trained myself to slather on lotion.  Last winter my hands and feet were a total painful disaster.So, this year I told myself I was going to try to get regular manicures and pedicures to fight back the dry and chapped.  I wasn't ready to start last year, because once my hands and feet started looking like they belonged on a zombie, I wasn't willing to go make somebody touch them.  Eew.Anyhow, I of course failed to go in November, before the cold and dry hit, and before you know it my nails were all breaking off.  But, things hadn't made it all the way to zombieville yet.  I searched Yelp for a convenient nail salon recommendation, and didn't see any reviews that really sold me on a place, so I asked a person for a recommendation.  Like, a real person, not a computer one.  Bizarre.  She told me to book a pedicure at Solana Nail Spa, with Naa.  So, I did.Great choice.The space was quiet and peaceful.  The pedicure chairs were not jammed too close together and they were offset from manicure area and entrance, to keep it a little more serene.  The staff did not chatter loudly at each other about personal matters.  They only spoke if they needed something work related, and they did so in subdued tones.  The only extremely loud person there was another customer, and lucky for me, she finished and left.  I could tell you plenty about her personal life.  Indoor voice, people.Naa did a really good job on my hands and feet both.  All this snow shoveling is causing extra aches in my hands, and the careful hand massage really helped.I'll definitely go again.They do accept credit cards for services, but they discourage using them for tips. Read Less