Absolutely love coming here. Everybody is super nice and they have fun! They are professional and not only do they greet you when you walk in the door, but as you make your way to your spot, every employee says hello. Thank you Penny for always making me feel beautiful when I walk out the door. Read Less

Absolutely horrible. I'm not at all picky with my nails, but i'd go anywhere else. I got acrylic nails done. Every single one of my fingers were cut and bleeding. Over 24 hours later, my fingers still hurt, are red and irritated. My skin was cut when my nails were clipped, my skin was filed, and my nails are not at all even. I wouldn't go back here to even get my nails done for free. Read Less

This experience was an embarrassment to them.  This is not a good way to build a clientele but then again, maybe they do not care. First, they had no record of me making an appointment 50 minutes earlier.  Second, the lady rushed through removing my gel polish which she did not give time for the solution to work and ended up sanding and basically ripping off what was still on my nail.  She then informs me that she is not going to give me a manicure but only change my color because they had no record of me calling and she only had time to change my color.  Really?????  What????  You let me sit down, start and then tell me that????? No filing, no cuticles trimmed, no nails trimmed,  and all for 15 bucks.  I just came home and had to file my nails to remove the jagged edges.  What a joke.  They lost my business and the three people that I was going to recommend go there. Read Less

Went in for a gel manicure and pedicure.  Came out with a gloppy mess.  Nails starting chipping after four days.  I called the establishment and they said they could fix them if I sent pictures for the owner to review.  I sent the pictures and never heard a word back.  Will not be returning! Read Less

I have been going to the same person in my home town for many years. I'm very particular about how my nails look. I moved here recently and have tried several places but until now have been disappointed. Great work, fun, happy atmosphere. Penny does a great job. Read Less

I have been going to ProNails since we moved to Burnsville in 2014 & they have always exceeded my expectations! They are professional, clean, and friendly. You won't find a bigger color selection for polishes ... so many lacquer and gel colors to choose from! Very reasonably priced too. Ask for Mimi.Read Less

A friend and I recently had pedicures on a Sunday afternoon. The people working were very friendly and we got in right away. We both had the spa pedicure, which included a foot wrap and a hot stone massage. My technician gave me an amazing foot and hot stone massage. However, she really didn't to anything for my toes. She didn't cut, shape or buff my nails, nor did she pumice my heels. She did a terrible job with my polish, so when I got home I took it off and cut my nails. Honestly, I care less about the extras - I just want my toes to look pretty. I may give this place a 2nd chance and will the the standard pedicure. Read Less

I've been here four times and I'm not impressed. The reason why I've been to this location is because I'm crunched for time and Pro Nails is close to where I work.The first time I went to Pro Nails was for a gel fill manicure, the fill was incredibly thick, my nails had small bubbles and imperfections and the paint began to chip in less than 24 hours. The second time I went here, my gel fill mani turned out okay, I was relieved that this visit wasn't as bad as the first visit. The third time I went here, a male nail technician took off my old polish and touched up my gel nails. He lightly scolded me for my nails; I had to ask him how I should know such information about my nails for the next visit; he said there wasn't a way for me to know. This left me crazy confused. As he picked away at how bad my gel nails were (even though Pro Nails was the last location to touch my nails) he talked about things like Politics, which to me is a major customer service no-no, let alone in any general social or business setting. After he finished touching up my nails, he told me to pick a color. I told him I wanted Gelish and he kept trying to point me towards using another brand. I was told that they're going to stop carrying Gelish because it clumps easily; even though they still had plenty of Gelish colors. I told the technician how Gelish is the only brand I like and that other gel nail polish brands tend to chip easier. After I surrendered  and I was and persuaded to go with another brand, he then handed me off to an other technician to complete my paint job. The male technician hovered over her back and very sternly told her she was pretty much doing everything wrong. I felt uncomfortable, there was clearly major tension between the two and I wanted to get the heck out of there; primarily because the male technician pretty much told the the girl how bad of a job she was doing, while painting my nails. The female technician seemed to then take her displeasure towards the male technician out on me and my nails. She was short with me, annoyed and treated me like a child whose never been in a salon and or let outside of the house before. I left  in a hurry with an icky feeling and imperfections on my nails (similar to my first visit). Less than two hours after leaving the store, my gel nail polish chipped and the imperfections got worse. All I did during that time was drive and make phone calls (no cleaning, use of chemicals or heavy work). The next day I spoke to my co-worker, showed her my nails and she told me I should go back and have Pro Nails re-do my nails. I reluctantly went back within a 24 hr. period. I showed the male technician my nails and I asked him to re-do or touch up my nails. I explained to him how I was very careful and that these chips appeared in under two hours and I did nothing to possibly aggravate my nails/ the polish. He scolded me and said something like typing, chemicals or driving could have caused these chips; even though I explained to him that I was very careful. My gel nails sure as hell don't chip when I get them done at other places this fast, regardless of doing heavy work or not. He kept arguing with me and I gave up with trying to tell my side of the story because I was flying out of town the next day and I didn't have time to deal with that. I was told that if something happens within a week, they'll fix it free of charge. The whole time the male technician did my nails, he scolded the female technician who did my nails the previous day and made her watch my nails being done (a majority of the time). He asked her to go pick out the Gelish color I wanted. I told them to give me any dark red or red they had left in Gelish.  This turned into another "thing" because they went on about not wanting to use Gelish and that there wasn't a dark red left etc. I felt uncomfortable and I thought I was making it easy by telling them to literally pick ANY shade of dark red or red. They became even more annoyed with me for this; I could tell because of rude eye rolls and their tone of voice with me etc. Once my nails were finally done, They again didn't look that great but I pretty much jumped from my seat and booked it out of the store because I felt beyond uncomfortable, belittled and that I just wasted time that I really didn't have time for in the first place. I will NEVER, EVER go back to this location again. The service is horrific, the pricing isn't that great and the pretty decor doesn't hide the dust and lack of cleaning. Misc: -Payment: Accepts most credit & debit cards. Pro Nails strongly prefers cash payments, especially for tips. -Parking: plenty of spaces (accessible and non accessible). Since the salon is located in a strip mall, its typically easy to find parking and the spaces aren't too close together. Read Less

I like to think I get simple nails - gel manicure with a single color or French - but I have come to realize that making simple nails look good and last is harder than it sounds. Jenny always does my nails the exact way I like - square tips, not too long, and a thick coat so the color really lasts. She doesn't rush and checks in frequently to make sure it is what I want. I have found that whenever I get nails done by her, they look fabulous for weeks. Last, $25 for a gel manicure (especially a well done one) is a steal. Read Less

Let me start off by saying, I wanted to like this place so much as it's very close to my house. My past few visits have not gone very well. I had an appointment for a mani pedi 10 minutes after they opened in the morning, when I arrived, everyone with appointments and some workers there were waiting for the manager to come unlock the doors. We had to wait another 5-10 minutes just to get in the door, than another 5 minutes so they could set up. Not very professional. But again, because this salon is so close I tried to look past that and go again... A big mistake....My last visit is what REALLY got me. I had an appointment, I arrived two minutes early, I had to wait 10-15 minutes while my nail lady worked on someone else who did not have an appointment like me. She didn't finish with the other woman before getting me started, and that didn't make her happy either. The nail lady rushed through my mani, chopped up my cuticles (now they are all pealing! Ouch.) and did a lumpy job on my gel polish. The polish was lumpy and too thick with too many coats of polish that the UV light BURNED my fingers terribly. I told her this wasn't normal and it hurt, she told me to leave my fingers in the light - really!? While I was having my speedy uneven painful mani experience I heard a woman not getting along with the manager (the only man working there). Now the manager is sexist, crosses the line, and is a huge smart-ass. I guess he took it too far and called a woman getting her nails done a "BITCH" and she SLAPPED HIM. As she slapped him the other lady's working there just laughed... Yes, you read that right. Like c'mon people I'm just trying to relax (for once!) and get my nails done here!!! How unprofessional .. I'm not sure how this place is still up and running and have the management they do. Read Less

These guys are the absolute best! The staff is so friendly and accommodating. They've stayed open late for me several times. My nails always look great and the luxury pedicure is fantastic. We go here for every special occasion and every time we have a guest in town. Couldn't recommend this place more. Read Less

All the Pro Nail employees are very friendly and they all do a great job. My personal favorite is Mimi, but all the nail tech's are really good. Just had the BEST pedicure ever. Where everyone knows your name...! Read Less

I usual never go to a nail salon, but I was getting married in 2 days and I wanted my nails to look perfect. I made an appointment online for a French tip full set. When I got there, the place looked so nice and welcoming, I gave in and got a pedicure. It felt amazing! Then, Jenny from Pro Nails looked at my nails and said I had great nails and didn't need to get a "full set of nails" so I didn't have to attach any fake nails. She helped me not only save money, but protect my nails! She did an amazing job on my gel French tips! I thought it was going to be very expensive, but it was very affordable and my toes and nails look amazing. They are a wonderful group that likes to crack jokes and have a good time, but are dedicated to making nails beautiful and making you look beautiful. I would highly recommend this place to everyone! Read Less

I've had service by Jenny, tony and Steven even did my wedding nails. This time I had Penny, and I have to say, everyone as Pro Nails is amazing. They always get t right. They're so nice and so talented. Read Less

It is possible Jenny is good here, but my experience wasn't with her. Very unfriendly place, said they do kids' nails, was awful with my child (she was scared), and told me to come without my daughter next time. There won't be a next time. Read Less

I have been going here for about 18 mos now Really nice staff They really care that you enjoy your experience and not just rush through the service Every nail shop up sells so that is to be expected They nails are good quality and they take their time with each clientThe pedicures all include a hot stone massage which feel amazing :) I will continue coming here Read Less

Jenny is the best! She can always fit me into her schedule and does a great job. My pedicures last about a month and she always does a beautiful design. I've gone other places and I'm usually back seeing Jenny within 2 weeks. I highly recommend Jenny! Read Less

I'd give 4.5 stars if I could. Nice & clean. I'd say the selection of polish colors needs an update. Several colors looked a bit old. However, I did find something I liked. Mimi did a nice job on my toes and gel nails. My nails were pretty short, so I know it was probably harder to shape them and she made them look nice. I ended up deciding to go with a gel nail, and she picked out the perfect color for me! Prices were decent. You can get a regular mani-pedi for $35. I upgraded the pedicure and I think $10 extra was worth the extra scrub, mud, hot towels, hot stone and extra massaging!!! Their gel nail price is $25 which is less than I've seen elsewhere! So, a mani-pedi with gel nails and upgraded pedicure plus a design on my toes came to $60. Not a bad deal! Plus, they were very nice! Read Less

Amazing! And great prices! I will definitely go back here. They use hot towels and hot stones, and the massage! Most places I've been to you have to pay extra for that stuff, but here it's just included. You can do walk in or appointment. They have been there for 5 years so far, I can't believe it took me so long to find this little jem! The staff are all locals and live in the area, which is fun cause we can chat about the community. They are also hilarious! My friend and I were cracking up at their jokes! Read Less

Was first time here, had a mailer coupon but decided to do the Luxury pedí due to going on a cruise in a week. Jenny completed the pedicure with mango sugar scrub for exfoliating. Also included hit stone massage. Very relaxing in the massage chair. Jenny noticed I had bad ingrown toenails and put 2 acrylics on for free. I also had a gel manicure. I hope it lasts 3 weeks. Jenny works 7 days a week and is paid on commussion. She has 20 years experience. I hope she can get a day off soon. I will be back. Very clean and sanitary and friendly. Read Less

My husband (first pedi ever), 11-yr old son and I were looking for a salon that would treat us well. The folks at Pro Nails are friendly and accommodating. My husband says he will definitely do pedicures in the future. I found my regular mani/pedi salon. Jenny is great! Read Less

I came here to get my feet worked on because it was the only place that had a review by a guy - and it was on another review site. The service was great! Went for the upgraded pedi, and it was worth the extra $7. Full foot and calf massage with exfoliation. Just thing if you're on your feet a lot. Read Less