I've been here a few times before and it seems like they do a good job. After yesterday, my opinion is 100% different. I came in just before 6pm on my way home, and was seated efficiently. The tech th... Read More
I've been here a few times before and it seems like they do a good job. After yesterday, my opinion is 100% different. I came in just before 6pm on my way home, and was seated efficiently. The tech that did my fill in asked several different times why I cut my nails (which I hadn't), and kept insisting that they had been altered at home (which as previously stayed, they hadn't been). Finally she let that go. Not sure why it was an issue as there wasn't any broken nails or anything that she had to 'fix'. When she asked me to go wash, I asked if she could fix the couple of nails which were completely obviously uneven on the tip. I get my nails short, but id like for them to be straight at least. She hesitantly fixed them, but was annoyed I even asked. She was acting like they were getting ready to close the doors even though it was only 6:15 and there were others mid manicure. I don't know what the problem was because I came in for a fill, which takes 35 minutes counting gel polish. They close at 7, so I wasn't even cutting it close. After this it was polish time. The color I picked was almost out, so when I saw that I asked to pick another color. She insisted this one was fine, but after applying it on a couple of nails, it was clear that it was not. She said she had another bottle, and went in back to get it, but came back with the same bottle but with thinner in it (which you absolutely can't do with a gel polish!!!!)I asked again to change colors and was promptly told no, it was too close to close (still not even 6:20 at this point, so ??). I ended up letting her finish with the same color because it was so light it was going to be easy to fix with a secondary top coat. She kept taking the light off my nails after 30 seconds, which everyone knows it needs 60 seconds, and when she sprayed alcohol on it at the end, it smudged two nails on my left hand. When I checked out, she charged me $31 for a fill and gel polish. I'd have no problem with that if they had done a mediocre job or shown a slight bit of effort. My nails were uneven, the gel wasn't set all the way, two nails were smudged (because gel wasn't set), and they were pushing me out the door. The sides were missed on literally half of my nails, and I had to redo polish and even out the shapes myself once I got home. What a terrible experience. This place used to do nice work, but they've 100% gone to crap. The quality was horrible. I would absolutely not recommend. Horrible work, rude staff. Read Less