Beni has been cutting my hair for about the last 15 years. He now cuts my three children’s hair. He is a true artist. My twin boys always leave there like they’re on cloud nine after every haircut. They always have the coolest haircuts in their school. The rest of the staff are always soo friendly. The place is amazing! Read Less

My experience with make up artist, Gloria could have easily been a complete nightmare on my wedding day! I booked an appointment for bridal makeup with Gloria and was told I was all set 8 months before my wedding. About 2 months before my big day, I decided to verify the appointments for myself and the six girls I had booked for on site make up. I tried reaching out to Gloria with no reply. Then, called the salon only to find out I was actually not booked with Gloria at all! I could not even imagine what I would have gone through on my wedding day if I did not call to check on my appointment! I couldn't even get an apology for the miscommunication from Gloria or the staff at the salon. Don't take a chance and book with a make up artist who is so unprofessional, unreliable, and rude. Read Less

One star does not even begin to explain our experience with this salon.  I called 2 days before my event to confirm makeup and hair for my party.   I was told they were double booked now and had no idea what had happened.  Two days before an event gave me zero time to find someone else!  They put me in another time slot and I agreed to make it work on my end.  As soon as i walked in the door I was getting bitched at by their staff.  The entire staff with the exception of the young lady that did my hair was rude and snobby. I have never ever been treated so rude by a business, not even in the most expensive salons in New York or Miami.  They acted like they did me a favor by providing their service to me and my party.  $500 down the drain for terrible makeup and hair, we went home and washed the clown faces were given right off.  I will never recommend anyone to go here for their special day nor will I or any of my family ever go here again. Beware, people who claim to be infamous on social media for this salon also apparently buy their followers to appear more important than they are."A happy customer tells a friend; an unhappy customer tells the world" Read Less

Came here for a cut and color. The cut was fine but I asked for highlights that were light brown (specifying not blonde) and ended up with near platinum ones that were not well done. Instead of soft highlights, they looked more like thick streaks that were just overall awful. On top of that there was a $30 charge for toner which is odd considering how not-toned the highlights were...The prices in general for this salon are overpriced for what it is. Would definitely recommend checking out other places before coming here especially if you're looking to color your hair. Read Less

Benny did a amazing job! Fun man to work with. Didn't even have to ask how I wanted to cut my hair. He just knew! Cuts are not Fantastic Sam's numbers but hey, you get what you pay for! Thanks beauty lounge for a great experience :) Read Less

ZERO STARS based on make up artist Gloria. She is extremely unprofessional and downright rude. She ruined what was supposed to be a very special, joyous and stress free time in my life. I will not go into great detail as I do not want to relive it --just thinking about how she treated me as I am typing this is giving me anxiety and is causing me to be upset. Ladies save yourself grief and AVOID HER AT ALL COSTS!!!! Read Less

I absolutely love The Beauty Lounge! Everything from the way the salon is set up, to the vibes and energy in the rooms and just all the nice and friendly stylists there! I love my girl Theodora; my Greek goddess who knows hair better than anyone and is the most sweetest, down to earth person ever! Also my friend Nicole that is there she is such kind soul! Trust me when I tell you I moved from California and told my family in Michigan about this place and now they all go! You won't be disappointed at all! Read Less

I love this salon because of my stylist, Bora.  She is amazing and really great with blondes.  She also works quickly.  The down side is that it is super expensive.  I've gone to Gloria for eyebrows and she was awful.  She first scolded me for being early, then used a razor blade mostly, and was rude the the lady before me when she was doing her makeup.  Overall, the salon is full of a lot of talent and very friendly staff!  I would recommend. Read Less

What a class act. The very nice woman who answered the phone was extremely helpful in making an appointment for myself and my grandfather last minute. However, I completely screwed up after not living in WB for a few years and went to another salon where they began working on my grandfathers manicure. I called Beauty Lounge and explained the situation and they could not have been more understanding. A real class act. I will definitely be visiting the salon on my next trip to WB. Read Less

Love love love this place! Raquel (hairdresser) and Gloria (make up artist) have magical hands. Raquel gave me an amazing cut and color which was everything I asked for and more! It's very had to satisfy me on my cuts, colors and styles and I had never have any complaints with her! She's amazing!Gloria is a phenomenal make up artist! Her work is amazing and I loveeee the way she does my makeup. I usually let her decide what she wants to do and she has never disappointed me!All of the staff is professional and awesome as well! I definitely recommend this salon! Read Less

I wanted 60s Mod. I got how-about knot. MY DREADFUL BEAUTY LOUNGE EXPERIENCE (Michigan, west Bloomfield salon. Request: updo for wedding- Maid of Honor) I walked into my 9:00 appointment on Friday July 3 2015. Prior to this appointment, I had heard about this salon through friends and have looked through their work. Months ahead of time I booked my appointment with Theodora. I checked in at the front desk to be informed that a lady named Nicole would be doing my hair instead. THEY CHANGED BY STYLIST WITHOUT TELLING ME.  The switched happened without previously informing me, but I gave Nicole a chance regardless. I sit on her chair, discuss the style I wanted and she gets started. Throughout the process of the hairdo I questioned her a little but gave her the benefit of the doubt. By the end I told her it was totally wrong. And she said that she would have to redo the entire thing. I go to the front desk to show the owner the MESS, surrounded by other stylist. None of them could admit that it looked nothing like the picture. I told the owners I have to be out soon because I'm the maid of honor and need to be at the brides house before 1:00. No one at the salon had time to fix it. We came to that realization after having to waste 45 mins asking other stylist.  After I decided that the entire engineering of the updo was off and that whatever squeezing another stylist can make wasn't gonna fix it, I MOVED SALONS. At the second salon, Lina the owner completely took down the mess. I had 3 women working on me and I came out satisfied. Walked into beauty lounge the coming Monday to EXPRESS MY DISAPPOINTMENT in not only their work but most importantly the management. They told me to come in Wednesday to see if they can "compensate me for the inconvenience". I call Wednesday morning to see when I should come in. They called back and offered me 20% off any service. ( her tone on the phone was UNBEARABLE and POMPOUS. I told her that I didn't want to be insulting but the offer was pathetic. By the end of the day I paid for two hair services, and I was lucky I didn't have to be photographed with the first updo. The owners had a problem admitting that one, the UPDO WAS AN EMBARRASSMENT and two they FAILED TO PERFORM PROFESSIONALLY. The owner's behavior was one of SUPERIORITY OVER THE CLIENT. They made me, a paying customer, feel DISRESPECTED and like I was the underrepresented person in the case. They took advantage of the fact that I'm from California and assumed I had no knowledge of the way a salon works or what a decent job looks like. They felt like I could not influence their business in any way and treated me as such when the owner SNUBBED HER NOSE at the idea of compensation. They had no intention of righting the wrong. The ethics of this business is certainly DISHONORABLE. Firstly I was robbed of my time, my money and lastly of respect. I urge you to see that underneath these perceived glamorous  blowouts, the management believes that YOU ARE NOTHING IMPORTANT and will PLAY YOU if they believe you don't have power over the situation. In truth, the customers have the ultimate power: buying power. This is why I wrote this long review and thank you to those who made it this far lol! Yelp has allowed for a voice that was deemed unimportant by the owner to tell this story. If you still feel compelled to be the clients, that's your right. At the least, I wanted this to be told because clients have the right to all information. Admittedly, there is some good talent by the artist at this salon, but is it worth it if you TREATED LIKE A NOBODY by the management?? A wise professor once told me, " Do not look at what they promise, look at what they have done, because that is what they will do. People are a creature of habit."#ZeroStars #ILookLikeAnOldLady #I'm20YearsOld #TheInstaIsFalseAdvertising #DoNotPayUnlessYouAreHappy #HugeMistake #TheyDontCareAboutYou Read Less

I rate the beauty lounge 3 stars only because of my latest experiences. I've tried out 2 of the "top" stylist at the beauty lounge and I wasn't too happy with my results. The lady also over charged my sister and I. If the curls had stayed in my hair for longer than an hour I wouldn't have thought twice about the amount I paid for the hair style... The same day My other sister got her hair done at another salon, her curls stayed for 7 hours and she paid less than me. On a brighter note:I would highly recommend seeing Rasha, Valoria, and/or Nicole. They are the best :) I get my hair cuts by Rasha... She is amazing! I have been getting my hair cut by her for the past 2 1/2years. If you're a fan of glitter and dark make up then I suggest you get your make up done by Gloria.  I have never got my nails done at the beauty lounge. Read Less

BEST hair salon ever! There are so many talented stylist and the BEST manicurist!!! The make up artist NINA is UNBELIEVABLE...she is so talented. ONE STOP SHOP!!!! Can't believe everyone is amazing! I'm in there once a week (at least)!!! I love The Beauty Lounge...NANCY! Read Less

My boyfriend goes to Beni to get his haircut and he does a great job. But when it came to me he had know idea i wanted a trendy look and he give a basic cut it was boring. girls send your boyfriends but stay away when it comes to you. p.s he kept hitting on me ill!!! Read Less