Can never walk in and appointments have to be scheduled over a week out. Not conducive to busy lives at all. Tried the last 4 times I needed to get my nails done and same thing each time. Will never try again. P.S. I have tried your service once...the one time I was able to actually get in. Yes it was good but not worth having to make appointments a week in advance. I’d get more staff to accommodate more customers. You’d make more money that way Read Less

Highly recommend this place! This was my first time here and had a great experience. I made an appointment a week prior to be sure I was able to get a time I wanted (since I read previous reviews that said they are mostly appointment based). There is no harsh chemical smell in this place at all since they don't do acrylic. They have a decent amount of colors to choose from and a couple different brands. Helen took her time on my pedicure/shellac mani and really felt like I go...t the full package as they add an essential oil of your choice, offer a beverage, recline the seat as they massage your feet and use hot towels as well. Overall, the most relaxed I've felt when getting my nails done (very calm and quiet environment is a plus). For the price, I'm very satisfied since it's the same as most other places that don't even compare to the service they provide here! (I don't post reviews until I've had an amazing/very horrible service.. so that shows what a great experience I had) Thank you Eco Nails, I'll be back! See More Read Less

Highly recommend this place! This was my first time here and had a great experience. I made an appointment a week prior to be sure I was able to get a time I wanted (since I read previous reviews that said they are mostly appointment based). There is no harsh chemical smell in this place at all since they don't do acrylic. They have a decent amount of colors to choose from and a couple different brands. Helen took her time on my pedicure/shellac mani and really felt like I got the full package as they add an essential oil of your choice, offer a beverage, recline the seat as they massage your feet and use hot towels as well. Overall, the most relaxed I've felt when getting my nails done (very calm and quiet environment is a plus). For the price, I'm very satisfied since it's the same as most other places that don't even compare to the service they provide here! (I don't post reviews until I've had an amazing/very horrible service.. so that shows what a great experience I had) Thank you Eco Nails, I'll be back! Read Less

I really liked this salon! It smells really good and the atmosphere is very relaxing. I was there for a kids mani/pedi for my 9 year old, and they were able to fit in a shellac mani for me.My daughter didnt fit in the chairs at all, but they were able to accommodate her very well. I didn't get the name of the lady that helped her, but they were talking the whole time and she answered every question my daughter had. My daughter did manage to smudge her pedicure while moving from the manicure area to the drying area, but it was fixed right away.My manicure was very nice. I had Anna and I explained that I like my nails to be square with the edges rounded, but that when I got my last manicure I thru didn't understand what I wanted and made them round. She calls what I wanted "soft square" and she fixed it beautifully. She was very fast with the polish, but I'm very nitpicky and I haven't noticed any flaws.I also liked how clean everything was. All the tools are sanitized and metal, and everyone wears gloves.I have 1 more salon to check out because I want to try a powder manicure, but for regular polish or shellac, this one is great! Read Less

This used to be my go-to pedicure place. I actually called their pedicures "toegasms". The atmosphere, people, pedicures, price and choice of colors can't be beat. Now, I can't get in. It used to be a walk in spa. Now you can't walk in at all. Nor can you call a day or two ahead of time. They told me today that they were taking reservations a week to two weeks out. Who has that much time or can plan that far in advance?  I work 70 hours a week and need to go when I can find the time. Soooo disappointed that I'm going to have to find a new place Read Less

In the past I've had very good experiences here, but ran into a scheduling problem on Saturday. I had a mani/pedi booked with technician I had seen before and she does an excellent job. She greeted me and said would you like your mani or pedi first? It didn't matter to me (but I really came in for pedi/ mani was an add on. She said let's do mani first. OkThey started to get busy and she kept looking at pedi chairs saying she wanted to make sure no one took our chair. During my manicure another client came up and said she was so glad to get in for pedicure with her. As she is finishing my nails she says" do you mind if someone else does your pedicure? I said that's fine but is someone available, she says I'll check with receptionist. Guess what, none is available, she puts me under nail dryer and that's it. No apology, nothing. I check with receptionist and she says , we can take you at 5:30 really? It's almost 1:00 now. Right you bumped me for someone else and I will just wait another 4 1/2 hrs. Customer service could be improved along with scheduling system, we'll see what happens as owner gets back to me on Monday Read Less

It's OK for a few more dollars from my regular nail salon my experience with my toddler was not so great. My feet were still super dry and I felt like Annie, who was good at color combo with nail polish, did not do a thorough job softening my feet and making it feel great after my pedicure. My toddler enjoyed her time more, and her feet were much softer, with Alexa doing her pedicure. What a major difference! Too bad it's close to my house and I chose it for the great reviews from other clients. I may just bring my daughter there once in awhile to get her pedicure done bc it's a cute and clean salon. Read Less

Wow! We just moved here from Texas and this was a treat! Very clean, everyone was friendly, and the chairs are amazing! I'm 8 months pregnant and the massage was wonderful! Nice to know there is a little southern hospitality here in Michigan! Read Less

I have patronized my fair share of nail salons over the years and NONE COMPARES to my FAV Eco Nails!! I have been going to both locations (Maple & Long Lake) for a couple of months now and I am always impressed and pleased. Appointments are a Must!Ambience: 5 stars Perfectly calm and relaxing. Decor: 5 stars Very nice!Cleanliness: 5 stars Very clean and the visible Sterile Room is a major PLUS that further confirms their dedication to cleanliness. Customer Service: 5 stars Everyone is very professional and friendly here! Skill: 5 stars I have experienced very skilled technicians, but my favorite would have to be Annie (Maple) & Anna (Long Lake)! They take take their time and are very thorough and accommodating to meet your requests. Not to mention the "Try Not to Fall Asleep Becuz You're Inclined In Your Chair Getting the BEST MASSAGE EVER to Accompany a PEDICURE!" Prices: 5 stars For the quality of service and products, the prices are very reasonable! Around $60 for shellac mani and regular polish pedi.Would highly recommend Eco Nails! Read Less

how the heck have i missed this place the past two years i've lived in the area?!i have been searching long for a nice salon to get a shellac manicure and just so happen to pass by on my way to walmart. of course i yelped it for reviews and saw so many glowing reviews of this place. i decided to give it a shot and made an appointment for a friday.this place is not your typical nail salon. there are NO acrylics, which is a good thing because the smell isn't bad. it's a very calm and relaxing environment, and they have signs for people to limit their cell phone conversation which is great. all of the girls here are very sweet. chin was quick with my shellac manicure and did an excellent job.i normally do my pedicures at home because i am extremely ticklish and my feet are sensitive. however, i think i am gonna HAVE to try a pedicure next time. their pedicure area is so quiet and quaint that i just know i would enjoy it.look no further if you're in need of a nice, clean salon with people who actually care about their customers and treat them well! Read Less

I have never been obsessed with a nail salon until i visited eco nails! Walked in and was immediately taken. Got a shellac manicure & pedicure ($60) and LOVE the pedi chairs, so relaxing I almost fell asleep. Nice that they have a free rewards program so you can earn points towards services. DEFINITELY BOOK AN APPOINTMENT!! They said they try to fit people in the best they can put having appointments helps maintain the relaxed & organized atmosphere-- which I appreciate in a nail salon.The women who started my pedi was awesome (can't remember her name but it was Jenny or Tammy), got a different women half way through, I think the appointments go mixed up and she was okay, felt like she was rushing but still did a great job! Read Less

I was very nervous about finding a good place to get my nails done, that wasn't too pricey. The reviews on Yelp made this one an easy try. Definitely schedule ahead because they book up and when you experience eco nails you understand why! But are still accommodating! I always get a shellac mani and a standard pedi which is around $60. Some may say that's pricey, but the pedicures are the best I have ever had. They take their time, and are very relaxing! You'll want to buy those massage chairs for your home it is so nice! My manicures are always excellent, taking time to make sure my nails are the best shape. Annie is my favorite, but every staff member I have had here is amazing! I highly recommend to all! Read Less

Won't go anywhere else in town for pedicures anymore. The nail techs are awesome... they go above and beyond with all the pedicure perks... and most things that cost extra at other salons are included here for a reasonable price. The place is SUPER clean and they don't do acrylics so it doesn't have that awful smell most salons do. Instead it smells like tea and essential oils, which is what they soak your feet in! Read Less

I really like this place - I will say that they recently raised their prices so that is a bit annoying but I feel like my polish lasts longer here compared to other nail places. I was paying $16 for a manicure but I think it went up to $18. The ambiance is very nice and spa like and I have been happy with the abilities of every nail person who has done my mani/pedis. The pedicures are relaxing but not as rough and tough as some other places. My feet aren't bad but I know my sister thought it didn't do much for her. She does a lot of walking so she prefers when they get rid of dead skin and all of that. They do lean you back in the chair so you can't see them polish your toes - this can be an annoyance to those who are particular like my sister and I, but relaxing nonetheless. Overall, I think this is a wonderful place. The polish selection is nice. They carry OPI and Zoya among others. Only reason I docked a star is because I don't like the way they display their nail polish. The place is dimly lit are the polishes are almost placed on wall lighting. This makes it hard to see what the color actually looks like. One other thing that I don't like is that they can never find me in their loyalty card system so I am sure I am not getting the points that I deserve for my appointments. Read Less

I have always had wonderful service and it's so relaxing. I had never had a pedicure and Kim talked me into it...it was the best!!! Kim is always smiling and friendly and gives such a great experience! Love the way she does my nails!! Would highly recommend her to all my friends and family. Read Less

Hands down the best pedicure I've had (don't let the fact that I'm a dude fool you... I've had more than a few)The space is clean and serene -  essential oil diffusers fill the air with calming fragrances; the paint, decor, and lowered lighting set an upscale scene.Their wall of polishes is truly extensive, and stocked with every color you could want.I've enjoyed the middle- and top-tier pedicures, and both are as luxurious as it gets. The techs are thorough and skilled, and seem to take their time. The foot baths and chairs are incredible, and the chairs even recline for the foot and leg massage. This is the point in the pedicure that I put my phone down, close my eyes, and bask in heavenly relaxation.I've paid $30-40 for what I call "fast food pedicures" before. You know the type, the 10-minute whirlwind pedi where you haven't even figured out the controls on the massage chair before you're being ushered to the counter to pay. That's not my style. I'm more than happy to spend a little extra at Eco to get the executive treatment. Read Less

What a wonderful experience! My husband made appointments for us to get deluxe pedicures during a day-date. We showed up early and they were able to accommodate us a little before our appointment.I immediately noticed how many polish colors they had available... their collection was even bigger than mine! They had an impressive array of Zoya, OPI and Orly polishes to choose from. I picked two bottles and my tech was cool about honoring my special request (solid base coat, glitter on top).My tech was Gigi, Jacob's was Lily. Both women were friendly, just chatty enough and extremely professional. The massage chairs are incredible! They're very plush, have built-in massage (but it's not jarring like the mall places) and little tables so you can enjoy a drink while getting pampered. Gigi took plenty of care with my feet and legs. The essential oils, lotion and salves they used were refreshing. When it was time for the leg massage, the seats went into a zero-gravity position so you're laying on your back with legs in the air. The 15-minute reflexology massage was to die for. They didn't cut any corners on the massage, either. It was great.When it came time to polish my nails, I do feel Gigi rushed a little bit. She didn't seal the polish at the top of each nail so it looked a little amatuerish. Besides that, they were painted very well.This was a splurge but I'd not hesitate to treat myself at Eco Nails again in the future. Everyone was so friendly, the place was immaculately clean and the pedicure/massage was top-notch. I'd also like to note the place wasn't super-packed or loud, so it was more like a spa experience than a nail salon experience. I can't wait for my next pedi. Read Less

First time at this location. My sister had been here before with a friend. She treated myself and my other sister for a pedicure. Relaxing atmosphere and very clean. Great service by our nail technicians, Beckie, Tammy and Numme were great! Thank you for a nice experience. :). Will be recommending to other people. Read Less

As a professional nail tech myself, I first and foremost look for cleanliness and properly executed services that follow state laws and regulations and this place is it. Absolutely wonderful service, friendly staff, beautiful environment. Highly recommended. It will be hard to find another salon that will top Eco Nails. A+! Read Less

I have been going here since they opened. There have been several times that I have chipped my nail several days after the service and they fix it at no charge. They really look after their customers. All the staff are very friendly and the salon is clean and relaxing. This is the best place in the area and I always enjoy my pampering. They have a client for life. Read Less

What a top notch manicure and pedicure spa! If your in the Troy area and want first class treatment, services and results you have to stop at Eco Nails, 2 locations to serve us! Princess for the day 100%! You will walk out with a huge smile on your face. Feeling good and won't be able to stop staring at your manicure and pedicure because it looks so good! Very clean and designed beautifully inside, music playing is relaxing, huge variety of colors and tons of services and staff is friendly and accommodating! Read Less

The best pedicure ever! This place was recommend to me from a friend and by far the best experience I have had in a nail salon. I love the friendly staff and the leg massages are all I've been talking about to my friends! Read Less

As someone's who's had a couple poor experiences at nail salons and never truly felt comfortable, I can say this was the BEST service I've ever received! Everyone was very friend and the tech that performed my services was so kind and had perfect attention to detail. I loved the atmosphere and my manicure and pedicure look perfect! I can't wait to come back! Read Less

I have been a frequent client of Eco Nails since opening night. My first few visits were very nice, relaxing,enjoyable. However, over this past year things have really changed. This place is turning into a regular asian nail place with a fancy name. I have had 4 visits including one this past Friday morning. I purchased a pedicure and polish change. The operator Val which I only knew her name from the name tag and receipt, seemed annoyed to be working that day. She was 1/4 into the service and remembered to ask what oil I would like in my cold water tub. When I mentioned that I would love to have the water a little warmer she was annoyed to have to now remove some water to add more warm water. Than I was served cold green tea yum.... when I mentioned it was cold she never asked if I would like it heated up....Val never asked how I would like my toe nails shaped and I ended up with my nails cut deep into the corners which will now most likely turn into ingrown toenails. Val wanted to paint my nails while I soaked my feet, Which I did not feel was very relaxing to me because this is why I came to this spa is to relax.. no foot massage, no leg massage, barley scraped the feet...I thought I was getting two services? As I watched the clock I recognized It took less than 29 minutes to give me a pedicure and nail polish change which she ended up doing in the pedicure chair no sense asking her to sit a a normal manicure table didn't want to upset her... and all for the price of $37.00. Every part of the pedicure seemed to be rushed. I will not only let everyone of my local friends, family business acquaintances and customers know of my recent experience. I will NEVER be back. Good luck to Katherine and her husband I hope you both take a step back and recognize as you did the 1st day you opened that its about customer service and repeat business not just the quick buck. Read Less

Highly recommended. Full English speaking staff, friendly, great customer service, sanitary. A very clean place. Love the pedicure chairs. Very relaxing place to go and just chill for an hour or so. Read Less

The most relaxing, calming pedicure I have ever had. Very clean, all English speaking employees in matching jackets- loved it! I bought gift certificiates for my sister in law, aunt and mom while I was there! Read Less

I have been a customer of Eco Nails, Environmentally Friendly Spa on Livernois and Sq. Lk Rd. in Troy since it opened. I recommend it to all my friends. It is the cleanest nail salon I have ever visited. I also appreciate the organic, chemically free options. I highly recommend the reflexology massage followed by paraffin wax therapy treatment for hands and feet. If you want you can purchase and store your own implements. When you walk through Eco Nails' door there are no putrid acrylic fumes like most nail salons. You can actually breathe easily. I was there on Saturday and the place was packed and the phone was ringing. My husband and I both got mani-pedis. They take walk-ins but I always call ahead. Don't believe the haters. This place is worth more than 5 stars! Read Less

I just got to say this spa is clean, great customer service and I really enjoyed my hour of spa time . I will be back ! This is my new spot since I live in the area . I'm glad I finally stopped to check it out Read Less

Terrible...Terrible...Terrible salon I have ever seen in my life. They didn't know how to clean and sanitize their equipments. This salon looks good on the outside and had a sanitary room with an autoclave, which matched the hospital grade (that was what they stated). However, now I am very doubtful if this machine is working or not because they tried to exaggerate what they have been doing. I was very shocked during my pedicure on the pedicure chair when i saw a technician accidentally drop something out of her hands and fell apart. Oops! I finally found out that she dropped a pipeless jet from one of their foot baths. I was curious so I asked them to show me what was inside. Oh my Lord! In front of me was some disgusting stuff (toe nails and cotton) which must have been there a long time because it was all black, yellow, and green. I almost threw up, but lucky for me, I managed to hold it in. I asked the girl named K who was doing my pedicure, "How do you guys clean your foot baths and pipeless jets? She looked me, gave me a silly smile, and then said, "Very often," without telling what the process was. Then, she turned around and chatted in Vietnamese with the other people who worked there. I didn't know what she said, but the other workers there turned around and gave me very mean looks. I asked K to stop doing my pedicure and left. However, she told me that I had to pay for her service. I felt very sick by the time that I looked at her face, so I paid and left. Again, this was the nastiest nail salon I have ever been to and the worst service I have ever had. Read Less