46 Reviews

Studio 9 Salon

Sterling Heights, Michigan
Reviews
Tammy O'Brien
11 Jul 2018
REPORT
Brooklyn did my hair for my friend's wedding and did such an amazing job on not only my hair, but everyone's hair- so I decided to make an appointment to have my hair cut. I haven't had a nice haircut... Read More
Brooklyn did my hair for my friend's wedding and did such an amazing job on not only my hair, but everyone's hair- so I decided to make an appointment to have my hair cut. I haven't had a nice haircut in probably about a decade or so, and Brooklyn was amazing. She guided me, and helped make decisions about my hair as I didn't truthfully have much of an opinion or know much. She is amazing. I would suggest her to anyone who needs to have a really great haircut! My daughter also was able to get her ears pierced by Lori who did a wonderful job. She allowed my daughter to have a wonderful experience. My daughter was also given a surprise of a new headband which was really sweet for her, too. She is sporting her new pierced ears and her headband today. Thank you so much! Read Less
Alias Pseudonym
9 Jul 2018
REPORT
Brittany does absolutely AMAZING work with colour without sacrificing quality for time. She exudes polite professionalism while effectively demonstrating true artistry in her craft. You'll laugh - it'... Read More
Brittany does absolutely AMAZING work with colour without sacrificing quality for time. She exudes polite professionalism while effectively demonstrating true artistry in her craft. You'll laugh - it's doubtful you'll cry - and you'll definitely be back. Ms. Brittany is a busy lady, but she's worth it, so make an appointment ahead of time! Read Less
Adrianna Kowalczyk
16 Jun 2018
REPORT
I see Brooklyn at the Studio. She is amazing!! For a long time, I have wanted to donate my down-to-my-butt long hair, but had a lot of anxiety problems. But I finally decided to do it, so went to see ... Read More
I see Brooklyn at the Studio. She is amazing!! For a long time, I have wanted to donate my down-to-my-butt long hair, but had a lot of anxiety problems. But I finally decided to do it, so went to see Brooklyn. She was fantastic and amazing!! It gave me big anxiety to cut my hair up to my neck, but Brooklyn supported me and walked me through everything she was doing! Love her and I can't thank her enough for doing such an amazing job on my hair!!! I've gotten tons of compliments already!!! Read Less
Jenn E
13 Jun 2018
REPORT
Nice atmosphere...the stylist explain..listen...and are experience in what they do. Can't wait to come again so I can keep up with my cut..hairdo and make it to where it can develop into what I ultima... Read More
Nice atmosphere...the stylist explain..listen...and are experience in what they do. Can't wait to come again so I can keep up with my cut..hairdo and make it to where it can develop into what I ultimately want. I love the style. .and the direction on where it's going so far. I saw Grace today last time it was Lauren..both were great. Read Less
Oksana Rosenbrock
9 Jun 2018
REPORT
I have been a client at Studio 9 for aprox. 3-4 years. I take my sons there and my sister and Nieces because of my referral. Today I was highly disappointed when I took my my niece in for a salon ha... Read More
I have been a client at Studio 9 for aprox. 3-4 years. I take my sons there and my sister and Nieces because of my referral. Today I was highly disappointed when I took my my niece in for a salon haircuts for her birthday. When I made the appointment I stated I wanted a haircut, as I have done in the past. However, today she was sent out with wet hair and no blowout, her hair was cut, which is what I requested. This is something I would expect from great clips not a high end salon! I never have requested a blowout, so why would today be different. I think it may have been the stylist was running a half hour behind, which we had to wait. The owner made it seem as if clients walk out with wet hair often, I know this is not the case being how often I frequent the salon. Please be specific when scheduling, her special day turned into disappointment and I wouldn’t want it to happen to anyone else. Response to owner- it was never stated you would style at no additional cost! I would appreciate a response that was not generic, but was that of a valued client! I wish your salon the best of luck, my family and I, as well as my sister and nieces will not be returning! Customer satisfaction is key to success! Read Less
Patricia Castelli
4 May 2018
REPORT
Sherie is an awesome stylist! She really takes the time to find out what I would like done and makes wonderful suggestions. I trust her expertise, high level of skills and professionalism! Sheri's... Read More
Sherie is an awesome stylist! She really takes the time to find out what I would like done and makes wonderful suggestions. I trust her expertise, high level of skills and professionalism! Sheri's top quality work is perfect every time!!! Thank you Studio 9 for having such a talented team of stylists!!!! Read Less
Mary Jamnik
21 Apr 2018
REPORT
My whole family has been getting our hair cut regularly by Kristy for about a year now. We love our hair every single time. The salon itself is really nice and so big! Prices are reasonable for the qu... Read More
My whole family has been getting our hair cut regularly by Kristy for about a year now. We love our hair every single time. The salon itself is really nice and so big! Prices are reasonable for the quality of service. Read Less
Katherine Sharp
11 Apr 2018
REPORT
My hair was long and a mess. Needed a good change. I went on line and scheduled-- so easy. I got there on time and I did not have to wait. I was shown through the salon. This made me fell more comfort... Read More
My hair was long and a mess. Needed a good change. I went on line and scheduled-- so easy. I got there on time and I did not have to wait. I was shown through the salon. This made me fell more comfortable and also learned of the other services they provided. May was my stylist. She did a great job of cutting what I wanted-- "Inverted bob stacked not layered." She really did what I wanted. Years ago I would show pictures and explain and I would end up with a layered bob. Not a good cut for me. My hair is very fine and with layers goes very flat. She was so nice and this was a very good experience. On the way home I stopped at the store and a lady out of her car window ask me where I got my hair cut. She liked my cut. That made my day. Read Less
Tanya Haq
11 Apr 2018
REPORT
This was my second time at Studio and both times the service was great.I just had my hair darkened and highlights...Grace the girl who worked on my hair was just a sweetheart and nice to talk to!!!! S... Read More
This was my second time at Studio and both times the service was great.I just had my hair darkened and highlights...Grace the girl who worked on my hair was just a sweetheart and nice to talk to!!!! She gave me good advice on my hair and definitely knew what she was doing. I am coming back again to see her again. I would definitely recommend this salon to anyone looking for a change. Prices are reasonable!!! Read Less
Holly M.
24 Mar 2018
REPORT
Lori has been doing my hair for the last couple of years she puts the perfect blonde highlights and gives me a good cat when I need one. The salon in itself has a nice comfortable atmosphere. Has a ni... Read More
Lori has been doing my hair for the last couple of years she puts the perfect blonde highlights and gives me a good cat when I need one. The salon in itself has a nice comfortable atmosphere. Has a nice selection of products too. Read Less
Joanie Flynn
23 Mar 2018
REPORT
I absolutely LOVE LOVE Studio 9 Salon! You feel welcomed and special from the moment you walk in to the minute you walk out. My stylist SARAH has been doing my hair for several years and I words alo... Read More
I absolutely LOVE LOVE Studio 9 Salon! You feel welcomed and special from the moment you walk in to the minute you walk out. My stylist SARAH has been doing my hair for several years and I words alone cannot express what a great job she does EVERY TIME!! Verna and Mike, the owners, are personally involved and make every effort to see that the client comes first and that the state-of-the-art services are offered. I recommend Studio 9 Salon for all salon services you may need. Read Less
Rachel Antilla
15 Mar 2018
REPORT
On a whim, I decided to cut all my hair off and go short. I rocked a pixie four years ago and loved not having to spend so much time on my hair. I called and they got me in that day at the exact time ... Read More
On a whim, I decided to cut all my hair off and go short. I rocked a pixie four years ago and loved not having to spend so much time on my hair. I called and they got me in that day at the exact time I wanted, which was awesome. Lynne did my hair, and I purposely waited a few days to write a review to really see how I felt about the cut. Lynne was very kind and was super sweet, but I wanted to give an honest review after having a few days of styling it on my own. I absolutely love the cut, she listened to what I wanted and worked with me. She gave her professional opinion on the cut and length, and was right on. It looks exactly how her and I discussed. And I can't wait to go back and see her to keep this style.Read Less
Sarah S.
11 Mar 2018
REPORT
I had my hair and makeup done for a wedding here, the salon is beautiful and clean. The staff was friendly enough to me, but I'm not sure all girls in my party had the same experience. As for the make... Read More
I had my hair and makeup done for a wedding here, the salon is beautiful and clean. The staff was friendly enough to me, but I'm not sure all girls in my party had the same experience. As for the make up, it was horrible. There was eye shadow all over my face, smudged liner and brows and hastily(poorly) applied lashes, and although I had a full face  all of my dark spots and blemish were visible. Then she sprayed my face with hairspray afterwards. I would think when doing make up on someone with blemishes you would know not to put hairspray on their skin...that's what setting spray is for. Same for the hair, I had to redo it myself when I left. I will say, if you're looking for some curls or a basic updo...they can do it here but anything beyond that I would go elsewhere or make sure you talk to them in advance about your stylist and what they're capable of. I did not complain or ask to be fixed because I did not have the time or the faith that Studio 9 would meet my needs or expectations, and at the price point per girl...I had some expectations. I offer this review not to tear the salon or stylists down, but as constructive criticism. Read Less
Andrea S.
17 Feb 2018
REPORT
Brooklyn is great! She does a great job on my normal color and I have had her do my hair and makeup for 2 occasions and she did a wonderful job - I received tons of compliments and it lasted all night... Read More
Brooklyn is great! She does a great job on my normal color and I have had her do my hair and makeup for 2 occasions and she did a wonderful job - I received tons of compliments and it lasted all night! Read Less
Liz H.
3 Feb 2018
REPORT
I had my hair done here a couple weeks ago and had a great experience. The staff were professional and friendly. My stylist was Frankie and I was beyond pleased with the service she provided. She cut ... Read More
I had my hair done here a couple weeks ago and had a great experience. The staff were professional and friendly. My stylist was Frankie and I was beyond pleased with the service she provided. She cut and colored my hair exactly how I wanted it done and the final product exceeded my expectations! She explained everything she was doing and asked me for clarification on things to make sure we were both on the same page. I will definitely be making regular appointments with her from now on! Read Less
Pamela Lynn Vermeulen
27 Jan 2018
REPORT
Amber is incredible! My hair cut and color are always exactly what I like. The front desk staff are very courteous and meet the needs of customers. It's a fantastic place!
April Sizemore
30 Dec 2017
REPORT
Alena is the best thing to happen to my hair in 10+ years. I came in today wanting to go darker for the first time in quite a few years. I was nervous, but we talked and I showed her some pictures. Sh... Read More
Alena is the best thing to happen to my hair in 10+ years. I came in today wanting to go darker for the first time in quite a few years. I was nervous, but we talked and I showed her some pictures. She absolutely NAILED it! The coloring is exactly what I wanted. I could not be happier with the results and am super happy about my darker hair! Read Less
Tammy Sheldon
16 Nov 2017
REPORT
Christy is the best! She listens to everything I have to say about what I want to do with my hair....and I always love the end results
Kathi Knox Wheeler
5 Nov 2017
REPORT
I've been getting my highlights and haircut here for a several years now. Amber is my stylist and she is fast and efficient and my hair has always looks great. My hair always looks just like I ask whe... Read More
I've been getting my highlights and haircut here for a several years now. Amber is my stylist and she is fast and efficient and my hair has always looks great. My hair always looks just like I ask whether it's the length I ask for to be cut or a change in the shade of blond. The salon is very modern and well run. The receptionists are friendly and professional. I've NEVER had to wait for my appointment. It always starts on time. Read Less
Renee Wrobel
1 Nov 2017
REPORT
I love this salon all the people that work here are very friendly. Any ways shout out to Brittany G. She came in on her DAY OFF to get me into her schedule. I love I can sit down in her chair and just... Read More
I love this salon all the people that work here are very friendly. Any ways shout out to Brittany G. She came in on her DAY OFF to get me into her schedule. I love I can sit down in her chair and just say do what you think will make me look good. She always comes up with the best hair color and cuts for me. 😘 I highly recommend her. Read Less
Madeline Schafer
24 Oct 2017
REPORT
My first experience at Studio 9 Salon was awesome. Everyone I encountered there was very helpful. I came in with an idea of what I wanted for my hair and Teri did exactly that! I will defiantly be bac... Read More
My first experience at Studio 9 Salon was awesome. Everyone I encountered there was very helpful. I came in with an idea of what I wanted for my hair and Teri did exactly that! I will defiantly be back in the salon for another appointment in the future. Read Less
Jessica Shoemake
1 Oct 2017
REPORT
My daughter had homecoming on a Sunday. I couldn’t find any salons open Sunday’s. I stumbled across Studio 9 and they were OPEN! They got her an appointment on short notice and I am so happy they ... Read More
My daughter had homecoming on a Sunday. I couldn’t find any salons open Sunday’s. I stumbled across Studio 9 and they were OPEN! They got her an appointment on short notice and I am so happy they did! Alicia did an amazing job on her updo, she did exactly what we wanted! She was so friendly and we loved the experience! The salon is beautiful, the staff was amazing! We are now going to be new customers! Thank you Alicia and Studio 9. You guys exceeded our expectations! Read Less
Tiffany Cartagena
30 Sep 2017
REPORT
Came in yesterday for my first time with a wedding party. I cannot remember the young lady’s name that did my hair but she was so sweet! She did a great job with my hair & it stayed the entire nigh... Read More
Came in yesterday for my first time with a wedding party. I cannot remember the young lady’s name that did my hair but she was so sweet! She did a great job with my hair & it stayed the entire night! (My hair is very fine and rarely holds a curl) The entire staff was really great and welcoming, I give credit where it is due and you guys are great! Will definitely come back and recommend. Read Less
cassondra p.
10 Sep 2017
REPORT
I would not recommend this place for a wedding party! We booked them at a bridal show and First off we were told we would be together in the same room and served Mimosas but when we arrived everyone w... Read More
I would not recommend this place for a wedding party! We booked them at a bridal show and First off we were told we would be together in the same room and served Mimosas but when we arrived everyone was separate and there was some orange juice and danishes outside. Second the entire Bridal party including bride left unhappy with the makeup! The only person who looked stunning was the mother of the bride:) her makeup & hair turned out beautiful but the rest of us we're very unhappy. The sister of the bride was the only one who's hair looked good. The flower girls hair fell out before we even left:( once we got back to the room I redid everyone's makeup & ... like completely redid it & fixed everyone's hair. What a complete waste of money! $135 lol. Seriously a joke. Read Less
Ryanne Toner Picarella
17 Aug 2017
REPORT
Chrissy did an amazing job on my hair. I told her my idea and she brought it to life! She also did my 6 year old sons hair. She is the first person to cut my sons hair without chopping it all up. She ... Read More
Chrissy did an amazing job on my hair. I told her my idea and she brought it to life! She also did my 6 year old sons hair. She is the first person to cut my sons hair without chopping it all up. She was very patient with him and listened to him when he told her how he wanted it lol. She is truly awesome. I highly recommend Chrissy! Read Less
Patricia B.
13 Aug 2017
REPORT
My daughter had her hair cut and colored, but was not happy. I called the next day and was back within the hour to have them fix it. Everyone there is so nice and professional. The shop was clean and ... Read More
My daughter had her hair cut and colored, but was not happy. I called the next day and was back within the hour to have them fix it. Everyone there is so nice and professional. The shop was clean and well maintained. Brooklyn was the stylist that took care of my daughter the second time. My daughter will definitely go back and has already recommended Brooklyn to her friends. Read Less
Marie W.
26 Apr 2017
REPORT
Excellent price, incredible results. I wouldn't go anywhere else. Studio 9 has helped me achieve my ultimate hair goal. What I like best about my experience here is the fact that I am educated about p... Read More
Excellent price, incredible results. I wouldn't go anywhere else. Studio 9 has helped me achieve my ultimate hair goal. What I like best about my experience here is the fact that I am educated about products and color. It is important to me that I am made aware of the outcome of a new color or style, before I decide to do it. Each time, the explanation of new color and what it will look like has been 100% consistent. For consistency, advice, total confidence, and extensive knowledge of color, seek Alena Read Less
Esther G.
25 Apr 2017
REPORT
I was looking for a new hairdresser in the area and my friend recommended Lauren, and she was simply awesome. Her confidence relieved my nerves, as I had two previous cuts that were quite bad. She was... Read More
I was looking for a new hairdresser in the area and my friend recommended Lauren, and she was simply awesome. Her confidence relieved my nerves, as I had two previous cuts that were quite bad. She was honest about getting the haircut I wanted (need to let it grow out more), so I'm in this transition process with my hair but it still looks great. Lauren is also wonderful to talk to, and I can't wait to come back!Just be aware that she's in high demand. I couldn't make an appointment with her for two days! Read Less
Sheri P.
26 Mar 2017
REPORT
I will NOT be back!!!! I am new to the area and Studio 9 came highly recommended. My first experience should have been a red flag, I didn't have any appointment and just walked in. The receptionist wa... Read More
I will NOT be back!!!! I am new to the area and Studio 9 came highly recommended. My first experience should have been a red flag, I didn't have any appointment and just walked in. The receptionist was very polite, got me checked in, she then over the loud speaker called the stylist and said I was ready.  The entire time I was there, I kept hearing stylist's being called over the loud speaker.  I felt like I was in Walmart and they were doing a price check or I was at a restaurant, they called me to say my table was ready. My consultation consisted of asking how I wanted my hair cut.  She mentioned a bob and I said no that it was to short; I wanted to keep it on the longer side so I could pull it up.  I told her I have a major appointment next week and my son's wedding in a couple months so I didn't want anything drastic. I stated that my hair was the "Rachel" cut.  I said just cut 2 inches off and keep the same cut, add a angled bang in the front.  My shampoo consisted of her hand rubbing my head, didn't even get to my scalp. The first cut was my bangs, she didn't ask me how short I want the angle, she just cut. This hair was to my chin, it is now at my eye. She continued to cut the rest of my hair and then said, are we styling? I replied, yes just blow dry with a round brush because that is how I do it at home. After blow drying, she kept pushing my now short bangs back, if I had bangs cut don't you think I'd want them down. She rushed me out of her chair, went up front to pay. When I got home, I looked at it and it was completely flat to my head, felt like I had a helmet on. I didn't think to much at the time because I just figured she didn't blow dry it the way I do. The next day I go to blow dry/style my usual way. OH WOW.....Remember the short bangs? Yep, she used the short bangs as a guide and cut the entire top section. She didn't cut the 2 inches as I requested, she cut 4 or more off the top section.  End Result.....A MULLET, yes that's right A MULLET!!!!   I am a licensed hairstylist for over 30 years and I can't even perform majic to make it look half way decent. My options, wear the back pinned up for the next couple months until the top grows out, start wearing a wig or have extenstions put in. Read Less
Amy M.
10 Jan 2017
REPORT
What started out being a nice Christmas gift for my daughter turned into an absolute nightmare. I Purchased a gift certificate for my daughter to get her hair done. It needed a lot of work as far as s... Read More
What started out being a nice Christmas gift for my daughter turned into an absolute nightmare. I Purchased a gift certificate for my daughter to get her hair done. It needed a lot of work as far as stripping layers of color and re-dying, so we knew we were in for a costly visit. I dropped her off on Mon Jan 9th for her service and was babysitting for her. I was in constant contact because I would be picking her up and also because I was aware that it most likely cost more that her GC. [150] So from the beginning my daughter was texting me telling me that her stylist was confusing her- that she was saying that it could be 4 hours or longer but maybe not that long. That it could be 65$ an hour or up to 250$ changing her cost throughout the duration. She may need a cut, maybe not. I was telling my daughter, don't worry, I will pay the extra and just relax.She finally was finished and was happy to report that she loved her hair. [ which by the way the dye bled the hairline TERRIBLY] I went to pick her up and she ran out to get my card for any additional charge and tip. [By the way, she had to get cash out of the ATM because they do not allow tip on the card, which I had to pay an additional fee for] She came back to the car and as we are driving away she said "Oh good news! The cost was 125.00 so I still have 25 left on my GC and I grabbed 20 cash for the tip. I was surprised but pleased to hear that it was that price. We went on with our night and a couple hours later my daughter got a call from the receptionist saying that she owes 170.00. There was a mistake and she owes ONE HUNDRED SEVENTY dollars. I heard her explain that no, she had paid 125.00 ..what she was charged and tipped 20.00 so she had paid. The girl then said something about a mixup so I got on to the phone and asked her to explain. Kristen then explained that there was a lady with the same service who she mixed my daughter up with. [If it's the same service WHY is there a change in cost then?] After a little back and forth, I explained that she paid what she was charged and that it that. She admitted she made the mistake and would talk to the manager about waiving any additional charge. [She ultimately said that an additional 45$ was owed] So I gave her my number and asked for her to have the manager to call me during the next day to confirm that we were straightened out.The next day, the salon staff called my daughter, [not me as requested] and not only accused her of blocking the salons number [which was false because when she saw they called, she called right back] and also THREATENED that if she did not come pay the money owed that they are going to file a POLICE report for THEFT of services. I was at work during this interaction and my daughter texted me. I was ready to call the salon after work and have it out with the manager or even the owner. Thankfully, by the time I got off work, They had emailed her saying the mistake was theirs and the 'fee' was waived. A sparse apology. What a shame. This was the first time for my daughter here, I WAS going to start going here and one of my family members goes here. I could have been a nice new loyal customer with 2 daughters that could have been as well. What a shame this is the way you treat your clients. You make the mistake then call us thieves. I write this review not in hopes you close down but in hopes you change the way you run your business. Good luck.3 less clients. Read Less
Lisa D.
14 Oct 2016
REPORT
Had my hair and makeup done for a wedding. It was a nice experience but the results sucked. I have thick but manageable hair. If I curl my hair it typically lasts for a few days. So I'm not sure what ... Read More
Had my hair and makeup done for a wedding. It was a nice experience but the results sucked. I have thick but manageable hair. If I curl my hair it typically lasts for a few days. So I'm not sure what the women did wrong but all my curls fell out within 2 hours of my hair done. It didn't even last through the ceremony. Makeup was okay. It looked natural which is. Nice but if I'm paying $70 to get my makeup done I would like it to last all night and at least look different than I did without it. Overall expensive for the crappy results. Read Less
Kelly D.
19 Aug 2016
REPORT
We moved here from a different state and my 16 yr old daughter looked high and low for a great colorist since she's been getting her hair colored for a couple years now. She chose Lauren out of all th... Read More
We moved here from a different state and my 16 yr old daughter looked high and low for a great colorist since she's been getting her hair colored for a couple years now. She chose Lauren out of all the stylists and she is really nice.  The only issue was that she left a bunch of hair at that hairline (without color, just white from the bleach). so when she pulls her hair back you see a bunch of white hair at the hairline which is very evident next to the purple that the rest of her hair was colored. how do you miss that much hair when coloring? it's not as though she was coloring her hair blonde and missed the bleached pieces.  for $130 plus a tip I would think that the color would be done much more professionally. Now she has to start school with hair this way because Lauren is booked up several weeks out. Read Less
Kelly D.
19 Aug 2016
REPORT
we moved from out of state and my 16 yr old daughter searched high and low for a colorist in MI who would color her hair as well as her long time stylist.  she found Lauren.  The color was very pretty... Read More
we moved from out of state and my 16 yr old daughter searched high and low for a colorist in MI who would color her hair as well as her long time stylist.  she found Lauren.  The color was very pretty when she finished it however she missed a lot of hair at the hairline so when my daughter's hair is pulled back you can see the bleached hair.  for $130 plus tip I would expect a better job. Read Less
Angela-Marie M.
14 Aug 2016
REPORT
Mae washed, cut and blow dried my hair this morning. I can honestly say it has been years since I was as happy with my hair in the chair as I was in the car and still when I got home to play with it. ... Read More
Mae washed, cut and blow dried my hair this morning. I can honestly say it has been years since I was as happy with my hair in the chair as I was in the car and still when I got home to play with it. She took time to get an idea of what I wanted, and I'm so happy with the result. The whole place was beautiful and clean and did not smell like product, dye, a nail salon, or even like cleaning products. Definitely going back, and for more than just a hair cut. Read Less
Jaclyn L.
13 Aug 2016
REPORT
Went to get my hair done there last week, I was a shadow rooted blonde and wanted to go to a chocolate brown ombré. The stylist Megan made my entire hair black. Very disappointed it was a big process ... Read More
Went to get my hair done there last week, I was a shadow rooted blonde and wanted to go to a chocolate brown ombré. The stylist Megan made my entire hair black. Very disappointed it was a big process to get my hair that light and now it's black. Definitely left a bad first impression that makes me not want to come here again. Also my appointment was at 1130 but was not brought back until 1150. Read Less
Natalie C.
2 Jun 2016
REPORT
Finally tried Studio 9! Crystal did a great job! I went in with a different idea of how I wanted my hair to be but what I walked out with is EXACTLY what I have been wanting just didn't know how to de... Read More
Finally tried Studio 9! Crystal did a great job! I went in with a different idea of how I wanted my hair to be but what I walked out with is EXACTLY what I have been wanting just didn't know how to describe it. More expensive than I have paid in the past at other places but worth it so far! Will definitely go back! Read Less
Rachel M.
27 May 2016
REPORT
I did not have an appointment. I walked in to get shellac today.. I was extremely happy when they were able to take me as fast as they did with it being a busy Saturday. Only to be extremely disappoin... Read More
I did not have an appointment. I walked in to get shellac today.. I was extremely happy when they were able to take me as fast as they did with it being a busy Saturday. Only to be extremely disappointed when I left the salon and entered the sunlight. The application of the shellac was uneven and not applied in full. Blotchy and streaky. I want to believe it was only because they tried to fit me in last minute and we're trying to hurry. but I don't appreciate being charged the full amount when they didn't even spend time using the cuticle oil or soaking me etc... Not to mention the application was terrible. I'm not sure if I will be back. Read Less
Brandon M.
18 Apr 2016
REPORT
I called to ask about details on what type of facials they offer and the lady who answered the phone had no answers.  A new lady got on the phone and I asked what type of products are used as my skin ... Read More
I called to ask about details on what type of facials they offer and the lady who answered the phone had no answers.  A new lady got on the phone and I asked what type of products are used as my skin is sensitive and she hung up on me. Read Less
Rob T.
8 Apr 2016
REPORT
My wife sees Lauren, she does a great job with cut and color. Nice ambiance, clean salon, price is comparable to other salons.
Jamie R.
3 Apr 2016
REPORT
I went to this salon for quite some time. Verna, the manager and owner, has absolutely no customer service skills. I kept coming back because it is anxiety provoking to think of having to find a new s... Read More
I went to this salon for quite some time. Verna, the manager and owner, has absolutely no customer service skills. I kept coming back because it is anxiety provoking to think of having to find a new salon, but I eventually had no choice. I would come in for cuts, highlights and color and could never seem to get a consistent result. I shared my concerns with Verna and I became very alarmed and uncomfortable with how defensive and confrontational she was. I thought I would let it go and try one more time; when I called to schedule my appointment with my normal hairstylist, I was advised that she was unavailable that day. Ok, no problem. I asked the receptionist when her next availability was and she replied that she was booked 6 months out. What?? I then asked about other hairstylists, I was placed on hold for awhile when she came back and told me NO ONE was available. I listed off some names and was told they were all booked out at least 6 months and that they wouldn't be able to assist me. Verna "blackballed" me from the salon. Needless to say, I was done trying. I took my business (gratefully!) elsewhere. Read Less
Violet K.
13 Mar 2016
REPORT
One of their stylists, Chrissy Virgadamo Stawiasz, is a great stylist and an exceptional colorist.  She can do magic with hair color!  She understands the science of hair color so she can work with ex... Read More
One of their stylists, Chrissy Virgadamo Stawiasz, is a great stylist and an exceptional colorist.  She can do magic with hair color!  She understands the science of hair color so she can work with existing hair color and fix any coloring mistakes you've done to yourself (I know I'm guilty of home coloring mistakes!). On top of it, she is super sweet and nice! Read Less
Julia K.
13 Mar 2016
REPORT
I had an appointment with Carolena earlier this year and I will go to no one else now! She is very sweet and you can tell she loves what she does and it's awesome because you just know you're going to... Read More
I had an appointment with Carolena earlier this year and I will go to no one else now! She is very sweet and you can tell she loves what she does and it's awesome because you just know you're going to have your hair looking good after you walk out. She does amazing highlights and color. And, of course, her cuts are great too. I have friends that are cosmetologist too that will do my cut my hair for free and they're good, but I'd rather spend the money and have someone I trust and know I will leave happy. :) Read Less
Kristin M.
6 Mar 2016
REPORT
I live in Chicago, but Lauren is still the only person I trust to dye my hair. Worth the road trip :D
Jessica B.
18 Nov 2015
REPORT
I was referred here by my sister when I moved to the area. A survey was sent to me via email asking what I was looking for before my first visit so they could match me with the right person. I always ... Read More
I was referred here by my sister when I moved to the area. A survey was sent to me via email asking what I was looking for before my first visit so they could match me with the right person. I always get my hair done blonde and it always comes out fantastic! The only reason I cant give 5 stars is because I absolutely HATE the fact that tips have to be cash. You can use the ATM in their lobby and be charged of course. Super inconvenient to have to stop at the bank before your hair appt. I wish they would just add the tip onto the debit payment like EVERYWHERE ELSE in the world. Read Less
Todd R.
13 Sep 2015
REPORT
If you are looking for someone that knows her trade, has meticulous attention to detail, and an excellent conversational wit to help pass the time, you need to ask for Lauren!  She is a perfectionist ... Read More
If you are looking for someone that knows her trade, has meticulous attention to detail, and an excellent conversational wit to help pass the time, you need to ask for Lauren!  She is a perfectionist and will not be satisfied until you are. Read Less
Sara R.
30 Apr 2014
REPORT
I came here to get my makeup trial for my wedding. Which cost me $70. My makeup seriously looked like a toddler did it. What the worst part was is it was done for my wedding shower, my husband said it... Read More
I came here to get my makeup trial for my wedding. Which cost me $70. My makeup seriously looked like a toddler did it. What the worst part was is it was done for my wedding shower, my husband said it looked like I had day old bar makeup on. Thank god I got a trial and this want my wedding day. What makes me sad is I loved the girl that did my hair here. Her name is Sharice. She is amazing. She does stare at herself in the mirror while talking to you though. Lol. I thought it was cute.  One bad thing is after I called and complained about my makeup they wouldn't let me cancel my wedding booking so I just didn't show up that day- so I can't see Sharice anymore without being uncomfortable.  Never got reimbursed my $70 either. Very poorly handled. I don't recommend this place to anyone who wants to look good. Read Less
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(586) 274-9996
37717 Mound Road
Sterling Heights Michigan 48310
Business Hours
Monday
Mon
09:00AM-20:00PM
Tuesday
Tue
09:00AM-20:00PM
Wednesday
Wed
09:00AM-20:00PM
Thursday
Thu
09:00AM-20:00PM
Friday
Fri
09:00AM-18:00PM
Saturday
Sat
09:00AM-18:00PM
Sunday
Sun
11:00AM-17:00PM
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Studio 9 Salon

Sterling Heights, Michigan
(46)
37717 Mound Road
Sterling Heights Michigan 48310
Monday
09:00AM-20:00PM
Tuesday
09:00AM-20:00PM
Wednesday
09:00AM-20:00PM
Thursday
09:00AM-20:00PM
Friday
09:00AM-18:00PM
Saturday
09:00AM-18:00PM
Sunday
11:00AM-17:00PM
Tammy O'Brien
11 Jul 2018
REPORT
Brooklyn did my hair for my friend's wedding and did such an amazing job on not only my hair, but everyone's hair- so I decided to make an appointment to have my hair cut. I haven't had a nice haircut... Read More
Brooklyn did my hair for my friend's wedding and did such an amazing job on not only my hair, but everyone's hair- so I decided to make an appointment to have my hair cut. I haven't had a nice haircut in probably about a decade or so, and Brooklyn was amazing. She guided me, and helped make decisions about my hair as I didn't truthfully have much of an opinion or know much. She is amazing. I would suggest her to anyone who needs to have a really great haircut! My daughter also was able to get her ears pierced by Lori who did a wonderful job. She allowed my daughter to have a wonderful experience. My daughter was also given a surprise of a new headband which was really sweet for her, too. She is sporting her new pierced ears and her headband today. Thank you so much! Read Less
Alias Pseudonym
9 Jul 2018
REPORT
Brittany does absolutely AMAZING work with colour without sacrificing quality for time. She exudes polite professionalism while effectively demonstrating true artistry in her craft. You'll laugh - it'... Read More
Brittany does absolutely AMAZING work with colour without sacrificing quality for time. She exudes polite professionalism while effectively demonstrating true artistry in her craft. You'll laugh - it's doubtful you'll cry - and you'll definitely be back. Ms. Brittany is a busy lady, but she's worth it, so make an appointment ahead of time! Read Less
Adrianna Kowalczyk
16 Jun 2018
REPORT
I see Brooklyn at the Studio. She is amazing!! For a long time, I have wanted to donate my down-to-my-butt long hair, but had a lot of anxiety problems. But I finally decided to do it, so went to see ... Read More
I see Brooklyn at the Studio. She is amazing!! For a long time, I have wanted to donate my down-to-my-butt long hair, but had a lot of anxiety problems. But I finally decided to do it, so went to see Brooklyn. She was fantastic and amazing!! It gave me big anxiety to cut my hair up to my neck, but Brooklyn supported me and walked me through everything she was doing! Love her and I can't thank her enough for doing such an amazing job on my hair!!! I've gotten tons of compliments already!!! Read Less
Jenn E
13 Jun 2018
REPORT
Nice atmosphere...the stylist explain..listen...and are experience in what they do. Can't wait to come again so I can keep up with my cut..hairdo and make it to where it can develop into what I ultima... Read More
Nice atmosphere...the stylist explain..listen...and are experience in what they do. Can't wait to come again so I can keep up with my cut..hairdo and make it to where it can develop into what I ultimately want. I love the style. .and the direction on where it's going so far. I saw Grace today last time it was Lauren..both were great. Read Less
Oksana Rosenbrock
9 Jun 2018
REPORT
I have been a client at Studio 9 for aprox. 3-4 years. I take my sons there and my sister and Nieces because of my referral. Today I was highly disappointed when I took my my niece in for a salon ha... Read More
I have been a client at Studio 9 for aprox. 3-4 years. I take my sons there and my sister and Nieces because of my referral. Today I was highly disappointed when I took my my niece in for a salon haircuts for her birthday. When I made the appointment I stated I wanted a haircut, as I have done in the past. However, today she was sent out with wet hair and no blowout, her hair was cut, which is what I requested. This is something I would expect from great clips not a high end salon! I never have requested a blowout, so why would today be different. I think it may have been the stylist was running a half hour behind, which we had to wait. The owner made it seem as if clients walk out with wet hair often, I know this is not the case being how often I frequent the salon. Please be specific when scheduling, her special day turned into disappointment and I wouldn’t want it to happen to anyone else. Response to owner- it was never stated you would style at no additional cost! I would appreciate a response that was not generic, but was that of a valued client! I wish your salon the best of luck, my family and I, as well as my sister and nieces will not be returning! Customer satisfaction is key to success! Read Less
Patricia Castelli
4 May 2018
REPORT
Sherie is an awesome stylist! She really takes the time to find out what I would like done and makes wonderful suggestions. I trust her expertise, high level of skills and professionalism! Sheri's... Read More
Sherie is an awesome stylist! She really takes the time to find out what I would like done and makes wonderful suggestions. I trust her expertise, high level of skills and professionalism! Sheri's top quality work is perfect every time!!! Thank you Studio 9 for having such a talented team of stylists!!!! Read Less
Mary Jamnik
21 Apr 2018
REPORT
My whole family has been getting our hair cut regularly by Kristy for about a year now. We love our hair every single time. The salon itself is really nice and so big! Prices are reasonable for the qu... Read More
My whole family has been getting our hair cut regularly by Kristy for about a year now. We love our hair every single time. The salon itself is really nice and so big! Prices are reasonable for the quality of service. Read Less
Katherine Sharp
11 Apr 2018
REPORT
My hair was long and a mess. Needed a good change. I went on line and scheduled-- so easy. I got there on time and I did not have to wait. I was shown through the salon. This made me fell more comfort... Read More
My hair was long and a mess. Needed a good change. I went on line and scheduled-- so easy. I got there on time and I did not have to wait. I was shown through the salon. This made me fell more comfortable and also learned of the other services they provided. May was my stylist. She did a great job of cutting what I wanted-- "Inverted bob stacked not layered." She really did what I wanted. Years ago I would show pictures and explain and I would end up with a layered bob. Not a good cut for me. My hair is very fine and with layers goes very flat. She was so nice and this was a very good experience. On the way home I stopped at the store and a lady out of her car window ask me where I got my hair cut. She liked my cut. That made my day. Read Less
Tanya Haq
11 Apr 2018
REPORT
This was my second time at Studio and both times the service was great.I just had my hair darkened and highlights...Grace the girl who worked on my hair was just a sweetheart and nice to talk to!!!! S... Read More
This was my second time at Studio and both times the service was great.I just had my hair darkened and highlights...Grace the girl who worked on my hair was just a sweetheart and nice to talk to!!!! She gave me good advice on my hair and definitely knew what she was doing. I am coming back again to see her again. I would definitely recommend this salon to anyone looking for a change. Prices are reasonable!!! Read Less
Holly M.
24 Mar 2018
REPORT
Lori has been doing my hair for the last couple of years she puts the perfect blonde highlights and gives me a good cat when I need one. The salon in itself has a nice comfortable atmosphere. Has a ni... Read More
Lori has been doing my hair for the last couple of years she puts the perfect blonde highlights and gives me a good cat when I need one. The salon in itself has a nice comfortable atmosphere. Has a nice selection of products too. Read Less
Joanie Flynn
23 Mar 2018
REPORT
I absolutely LOVE LOVE Studio 9 Salon! You feel welcomed and special from the moment you walk in to the minute you walk out. My stylist SARAH has been doing my hair for several years and I words alo... Read More
I absolutely LOVE LOVE Studio 9 Salon! You feel welcomed and special from the moment you walk in to the minute you walk out. My stylist SARAH has been doing my hair for several years and I words alone cannot express what a great job she does EVERY TIME!! Verna and Mike, the owners, are personally involved and make every effort to see that the client comes first and that the state-of-the-art services are offered. I recommend Studio 9 Salon for all salon services you may need. Read Less
Rachel Antilla
15 Mar 2018
REPORT
On a whim, I decided to cut all my hair off and go short. I rocked a pixie four years ago and loved not having to spend so much time on my hair. I called and they got me in that day at the exact time ... Read More
On a whim, I decided to cut all my hair off and go short. I rocked a pixie four years ago and loved not having to spend so much time on my hair. I called and they got me in that day at the exact time I wanted, which was awesome. Lynne did my hair, and I purposely waited a few days to write a review to really see how I felt about the cut. Lynne was very kind and was super sweet, but I wanted to give an honest review after having a few days of styling it on my own. I absolutely love the cut, she listened to what I wanted and worked with me. She gave her professional opinion on the cut and length, and was right on. It looks exactly how her and I discussed. And I can't wait to go back and see her to keep this style.Read Less
Sarah S.
11 Mar 2018
REPORT
I had my hair and makeup done for a wedding here, the salon is beautiful and clean. The staff was friendly enough to me, but I'm not sure all girls in my party had the same experience. As for the make... Read More
I had my hair and makeup done for a wedding here, the salon is beautiful and clean. The staff was friendly enough to me, but I'm not sure all girls in my party had the same experience. As for the make up, it was horrible. There was eye shadow all over my face, smudged liner and brows and hastily(poorly) applied lashes, and although I had a full face  all of my dark spots and blemish were visible. Then she sprayed my face with hairspray afterwards. I would think when doing make up on someone with blemishes you would know not to put hairspray on their skin...that's what setting spray is for. Same for the hair, I had to redo it myself when I left. I will say, if you're looking for some curls or a basic updo...they can do it here but anything beyond that I would go elsewhere or make sure you talk to them in advance about your stylist and what they're capable of. I did not complain or ask to be fixed because I did not have the time or the faith that Studio 9 would meet my needs or expectations, and at the price point per girl...I had some expectations. I offer this review not to tear the salon or stylists down, but as constructive criticism. Read Less
Andrea S.
17 Feb 2018
REPORT
Brooklyn is great! She does a great job on my normal color and I have had her do my hair and makeup for 2 occasions and she did a wonderful job - I received tons of compliments and it lasted all night... Read More
Brooklyn is great! She does a great job on my normal color and I have had her do my hair and makeup for 2 occasions and she did a wonderful job - I received tons of compliments and it lasted all night! Read Less
Liz H.
3 Feb 2018
REPORT
I had my hair done here a couple weeks ago and had a great experience. The staff were professional and friendly. My stylist was Frankie and I was beyond pleased with the service she provided. She cut ... Read More
I had my hair done here a couple weeks ago and had a great experience. The staff were professional and friendly. My stylist was Frankie and I was beyond pleased with the service she provided. She cut and colored my hair exactly how I wanted it done and the final product exceeded my expectations! She explained everything she was doing and asked me for clarification on things to make sure we were both on the same page. I will definitely be making regular appointments with her from now on! Read Less
Pamela Lynn Vermeulen
27 Jan 2018
REPORT
Amber is incredible! My hair cut and color are always exactly what I like. The front desk staff are very courteous and meet the needs of customers. It's a fantastic place!
April Sizemore
30 Dec 2017
REPORT
Alena is the best thing to happen to my hair in 10+ years. I came in today wanting to go darker for the first time in quite a few years. I was nervous, but we talked and I showed her some pictures. Sh... Read More
Alena is the best thing to happen to my hair in 10+ years. I came in today wanting to go darker for the first time in quite a few years. I was nervous, but we talked and I showed her some pictures. She absolutely NAILED it! The coloring is exactly what I wanted. I could not be happier with the results and am super happy about my darker hair! Read Less
Tammy Sheldon
16 Nov 2017
REPORT
Christy is the best! She listens to everything I have to say about what I want to do with my hair....and I always love the end results
Kathi Knox Wheeler
5 Nov 2017
REPORT
I've been getting my highlights and haircut here for a several years now. Amber is my stylist and she is fast and efficient and my hair has always looks great. My hair always looks just like I ask whe... Read More
I've been getting my highlights and haircut here for a several years now. Amber is my stylist and she is fast and efficient and my hair has always looks great. My hair always looks just like I ask whether it's the length I ask for to be cut or a change in the shade of blond. The salon is very modern and well run. The receptionists are friendly and professional. I've NEVER had to wait for my appointment. It always starts on time. Read Less
Renee Wrobel
1 Nov 2017
REPORT
I love this salon all the people that work here are very friendly. Any ways shout out to Brittany G. She came in on her DAY OFF to get me into her schedule. I love I can sit down in her chair and just... Read More
I love this salon all the people that work here are very friendly. Any ways shout out to Brittany G. She came in on her DAY OFF to get me into her schedule. I love I can sit down in her chair and just say do what you think will make me look good. She always comes up with the best hair color and cuts for me. 😘 I highly recommend her. Read Less
Madeline Schafer
24 Oct 2017
REPORT
My first experience at Studio 9 Salon was awesome. Everyone I encountered there was very helpful. I came in with an idea of what I wanted for my hair and Teri did exactly that! I will defiantly be bac... Read More
My first experience at Studio 9 Salon was awesome. Everyone I encountered there was very helpful. I came in with an idea of what I wanted for my hair and Teri did exactly that! I will defiantly be back in the salon for another appointment in the future. Read Less
Jessica Shoemake
1 Oct 2017
REPORT
My daughter had homecoming on a Sunday. I couldn’t find any salons open Sunday’s. I stumbled across Studio 9 and they were OPEN! They got her an appointment on short notice and I am so happy they ... Read More
My daughter had homecoming on a Sunday. I couldn’t find any salons open Sunday’s. I stumbled across Studio 9 and they were OPEN! They got her an appointment on short notice and I am so happy they did! Alicia did an amazing job on her updo, she did exactly what we wanted! She was so friendly and we loved the experience! The salon is beautiful, the staff was amazing! We are now going to be new customers! Thank you Alicia and Studio 9. You guys exceeded our expectations! Read Less
Tiffany Cartagena
30 Sep 2017
REPORT
Came in yesterday for my first time with a wedding party. I cannot remember the young lady’s name that did my hair but she was so sweet! She did a great job with my hair & it stayed the entire nigh... Read More
Came in yesterday for my first time with a wedding party. I cannot remember the young lady’s name that did my hair but she was so sweet! She did a great job with my hair & it stayed the entire night! (My hair is very fine and rarely holds a curl) The entire staff was really great and welcoming, I give credit where it is due and you guys are great! Will definitely come back and recommend. Read Less
cassondra p.
10 Sep 2017
REPORT
I would not recommend this place for a wedding party! We booked them at a bridal show and First off we were told we would be together in the same room and served Mimosas but when we arrived everyone w... Read More
I would not recommend this place for a wedding party! We booked them at a bridal show and First off we were told we would be together in the same room and served Mimosas but when we arrived everyone was separate and there was some orange juice and danishes outside. Second the entire Bridal party including bride left unhappy with the makeup! The only person who looked stunning was the mother of the bride:) her makeup & hair turned out beautiful but the rest of us we're very unhappy. The sister of the bride was the only one who's hair looked good. The flower girls hair fell out before we even left:( once we got back to the room I redid everyone's makeup & ... like completely redid it & fixed everyone's hair. What a complete waste of money! $135 lol. Seriously a joke. Read Less
Ryanne Toner Picarella
17 Aug 2017
REPORT
Chrissy did an amazing job on my hair. I told her my idea and she brought it to life! She also did my 6 year old sons hair. She is the first person to cut my sons hair without chopping it all up. She ... Read More
Chrissy did an amazing job on my hair. I told her my idea and she brought it to life! She also did my 6 year old sons hair. She is the first person to cut my sons hair without chopping it all up. She was very patient with him and listened to him when he told her how he wanted it lol. She is truly awesome. I highly recommend Chrissy! Read Less
Patricia B.
13 Aug 2017
REPORT
My daughter had her hair cut and colored, but was not happy. I called the next day and was back within the hour to have them fix it. Everyone there is so nice and professional. The shop was clean and ... Read More
My daughter had her hair cut and colored, but was not happy. I called the next day and was back within the hour to have them fix it. Everyone there is so nice and professional. The shop was clean and well maintained. Brooklyn was the stylist that took care of my daughter the second time. My daughter will definitely go back and has already recommended Brooklyn to her friends. Read Less
Marie W.
26 Apr 2017
REPORT
Excellent price, incredible results. I wouldn't go anywhere else. Studio 9 has helped me achieve my ultimate hair goal. What I like best about my experience here is the fact that I am educated about p... Read More
Excellent price, incredible results. I wouldn't go anywhere else. Studio 9 has helped me achieve my ultimate hair goal. What I like best about my experience here is the fact that I am educated about products and color. It is important to me that I am made aware of the outcome of a new color or style, before I decide to do it. Each time, the explanation of new color and what it will look like has been 100% consistent. For consistency, advice, total confidence, and extensive knowledge of color, seek Alena Read Less
Esther G.
25 Apr 2017
REPORT
I was looking for a new hairdresser in the area and my friend recommended Lauren, and she was simply awesome. Her confidence relieved my nerves, as I had two previous cuts that were quite bad. She was... Read More
I was looking for a new hairdresser in the area and my friend recommended Lauren, and she was simply awesome. Her confidence relieved my nerves, as I had two previous cuts that were quite bad. She was honest about getting the haircut I wanted (need to let it grow out more), so I'm in this transition process with my hair but it still looks great. Lauren is also wonderful to talk to, and I can't wait to come back!Just be aware that she's in high demand. I couldn't make an appointment with her for two days! Read Less
Sheri P.
26 Mar 2017
REPORT
I will NOT be back!!!! I am new to the area and Studio 9 came highly recommended. My first experience should have been a red flag, I didn't have any appointment and just walked in. The receptionist wa... Read More
I will NOT be back!!!! I am new to the area and Studio 9 came highly recommended. My first experience should have been a red flag, I didn't have any appointment and just walked in. The receptionist was very polite, got me checked in, she then over the loud speaker called the stylist and said I was ready.  The entire time I was there, I kept hearing stylist's being called over the loud speaker.  I felt like I was in Walmart and they were doing a price check or I was at a restaurant, they called me to say my table was ready. My consultation consisted of asking how I wanted my hair cut.  She mentioned a bob and I said no that it was to short; I wanted to keep it on the longer side so I could pull it up.  I told her I have a major appointment next week and my son's wedding in a couple months so I didn't want anything drastic. I stated that my hair was the "Rachel" cut.  I said just cut 2 inches off and keep the same cut, add a angled bang in the front.  My shampoo consisted of her hand rubbing my head, didn't even get to my scalp. The first cut was my bangs, she didn't ask me how short I want the angle, she just cut. This hair was to my chin, it is now at my eye. She continued to cut the rest of my hair and then said, are we styling? I replied, yes just blow dry with a round brush because that is how I do it at home. After blow drying, she kept pushing my now short bangs back, if I had bangs cut don't you think I'd want them down. She rushed me out of her chair, went up front to pay. When I got home, I looked at it and it was completely flat to my head, felt like I had a helmet on. I didn't think to much at the time because I just figured she didn't blow dry it the way I do. The next day I go to blow dry/style my usual way. OH WOW.....Remember the short bangs? Yep, she used the short bangs as a guide and cut the entire top section. She didn't cut the 2 inches as I requested, she cut 4 or more off the top section.  End Result.....A MULLET, yes that's right A MULLET!!!!   I am a licensed hairstylist for over 30 years and I can't even perform majic to make it look half way decent. My options, wear the back pinned up for the next couple months until the top grows out, start wearing a wig or have extenstions put in. Read Less
Amy M.
10 Jan 2017
REPORT
What started out being a nice Christmas gift for my daughter turned into an absolute nightmare. I Purchased a gift certificate for my daughter to get her hair done. It needed a lot of work as far as s... Read More
What started out being a nice Christmas gift for my daughter turned into an absolute nightmare. I Purchased a gift certificate for my daughter to get her hair done. It needed a lot of work as far as stripping layers of color and re-dying, so we knew we were in for a costly visit. I dropped her off on Mon Jan 9th for her service and was babysitting for her. I was in constant contact because I would be picking her up and also because I was aware that it most likely cost more that her GC. [150] So from the beginning my daughter was texting me telling me that her stylist was confusing her- that she was saying that it could be 4 hours or longer but maybe not that long. That it could be 65$ an hour or up to 250$ changing her cost throughout the duration. She may need a cut, maybe not. I was telling my daughter, don't worry, I will pay the extra and just relax.She finally was finished and was happy to report that she loved her hair. [ which by the way the dye bled the hairline TERRIBLY] I went to pick her up and she ran out to get my card for any additional charge and tip. [By the way, she had to get cash out of the ATM because they do not allow tip on the card, which I had to pay an additional fee for] She came back to the car and as we are driving away she said "Oh good news! The cost was 125.00 so I still have 25 left on my GC and I grabbed 20 cash for the tip. I was surprised but pleased to hear that it was that price. We went on with our night and a couple hours later my daughter got a call from the receptionist saying that she owes 170.00. There was a mistake and she owes ONE HUNDRED SEVENTY dollars. I heard her explain that no, she had paid 125.00 ..what she was charged and tipped 20.00 so she had paid. The girl then said something about a mixup so I got on to the phone and asked her to explain. Kristen then explained that there was a lady with the same service who she mixed my daughter up with. [If it's the same service WHY is there a change in cost then?] After a little back and forth, I explained that she paid what she was charged and that it that. She admitted she made the mistake and would talk to the manager about waiving any additional charge. [She ultimately said that an additional 45$ was owed] So I gave her my number and asked for her to have the manager to call me during the next day to confirm that we were straightened out.The next day, the salon staff called my daughter, [not me as requested] and not only accused her of blocking the salons number [which was false because when she saw they called, she called right back] and also THREATENED that if she did not come pay the money owed that they are going to file a POLICE report for THEFT of services. I was at work during this interaction and my daughter texted me. I was ready to call the salon after work and have it out with the manager or even the owner. Thankfully, by the time I got off work, They had emailed her saying the mistake was theirs and the 'fee' was waived. A sparse apology. What a shame. This was the first time for my daughter here, I WAS going to start going here and one of my family members goes here. I could have been a nice new loyal customer with 2 daughters that could have been as well. What a shame this is the way you treat your clients. You make the mistake then call us thieves. I write this review not in hopes you close down but in hopes you change the way you run your business. Good luck.3 less clients. Read Less
Lisa D.
14 Oct 2016
REPORT
Had my hair and makeup done for a wedding. It was a nice experience but the results sucked. I have thick but manageable hair. If I curl my hair it typically lasts for a few days. So I'm not sure what ... Read More
Had my hair and makeup done for a wedding. It was a nice experience but the results sucked. I have thick but manageable hair. If I curl my hair it typically lasts for a few days. So I'm not sure what the women did wrong but all my curls fell out within 2 hours of my hair done. It didn't even last through the ceremony. Makeup was okay. It looked natural which is. Nice but if I'm paying $70 to get my makeup done I would like it to last all night and at least look different than I did without it. Overall expensive for the crappy results. Read Less
Kelly D.
19 Aug 2016
REPORT
We moved here from a different state and my 16 yr old daughter looked high and low for a great colorist since she's been getting her hair colored for a couple years now. She chose Lauren out of all th... Read More
We moved here from a different state and my 16 yr old daughter looked high and low for a great colorist since she's been getting her hair colored for a couple years now. She chose Lauren out of all the stylists and she is really nice.  The only issue was that she left a bunch of hair at that hairline (without color, just white from the bleach). so when she pulls her hair back you see a bunch of white hair at the hairline which is very evident next to the purple that the rest of her hair was colored. how do you miss that much hair when coloring? it's not as though she was coloring her hair blonde and missed the bleached pieces.  for $130 plus a tip I would think that the color would be done much more professionally. Now she has to start school with hair this way because Lauren is booked up several weeks out. Read Less
Kelly D.
19 Aug 2016
REPORT
we moved from out of state and my 16 yr old daughter searched high and low for a colorist in MI who would color her hair as well as her long time stylist.  she found Lauren.  The color was very pretty... Read More
we moved from out of state and my 16 yr old daughter searched high and low for a colorist in MI who would color her hair as well as her long time stylist.  she found Lauren.  The color was very pretty when she finished it however she missed a lot of hair at the hairline so when my daughter's hair is pulled back you can see the bleached hair.  for $130 plus tip I would expect a better job. Read Less
Angela-Marie M.
14 Aug 2016
REPORT
Mae washed, cut and blow dried my hair this morning. I can honestly say it has been years since I was as happy with my hair in the chair as I was in the car and still when I got home to play with it. ... Read More
Mae washed, cut and blow dried my hair this morning. I can honestly say it has been years since I was as happy with my hair in the chair as I was in the car and still when I got home to play with it. She took time to get an idea of what I wanted, and I'm so happy with the result. The whole place was beautiful and clean and did not smell like product, dye, a nail salon, or even like cleaning products. Definitely going back, and for more than just a hair cut. Read Less
Jaclyn L.
13 Aug 2016
REPORT
Went to get my hair done there last week, I was a shadow rooted blonde and wanted to go to a chocolate brown ombré. The stylist Megan made my entire hair black. Very disappointed it was a big process ... Read More
Went to get my hair done there last week, I was a shadow rooted blonde and wanted to go to a chocolate brown ombré. The stylist Megan made my entire hair black. Very disappointed it was a big process to get my hair that light and now it's black. Definitely left a bad first impression that makes me not want to come here again. Also my appointment was at 1130 but was not brought back until 1150. Read Less
Natalie C.
2 Jun 2016
REPORT
Finally tried Studio 9! Crystal did a great job! I went in with a different idea of how I wanted my hair to be but what I walked out with is EXACTLY what I have been wanting just didn't know how to de... Read More
Finally tried Studio 9! Crystal did a great job! I went in with a different idea of how I wanted my hair to be but what I walked out with is EXACTLY what I have been wanting just didn't know how to describe it. More expensive than I have paid in the past at other places but worth it so far! Will definitely go back! Read Less
Rachel M.
27 May 2016
REPORT
I did not have an appointment. I walked in to get shellac today.. I was extremely happy when they were able to take me as fast as they did with it being a busy Saturday. Only to be extremely disappoin... Read More
I did not have an appointment. I walked in to get shellac today.. I was extremely happy when they were able to take me as fast as they did with it being a busy Saturday. Only to be extremely disappointed when I left the salon and entered the sunlight. The application of the shellac was uneven and not applied in full. Blotchy and streaky. I want to believe it was only because they tried to fit me in last minute and we're trying to hurry. but I don't appreciate being charged the full amount when they didn't even spend time using the cuticle oil or soaking me etc... Not to mention the application was terrible. I'm not sure if I will be back. Read Less
Brandon M.
18 Apr 2016
REPORT
I called to ask about details on what type of facials they offer and the lady who answered the phone had no answers.  A new lady got on the phone and I asked what type of products are used as my skin ... Read More
I called to ask about details on what type of facials they offer and the lady who answered the phone had no answers.  A new lady got on the phone and I asked what type of products are used as my skin is sensitive and she hung up on me. Read Less
Rob T.
8 Apr 2016
REPORT
My wife sees Lauren, she does a great job with cut and color. Nice ambiance, clean salon, price is comparable to other salons.
Jamie R.
3 Apr 2016
REPORT
I went to this salon for quite some time. Verna, the manager and owner, has absolutely no customer service skills. I kept coming back because it is anxiety provoking to think of having to find a new s... Read More
I went to this salon for quite some time. Verna, the manager and owner, has absolutely no customer service skills. I kept coming back because it is anxiety provoking to think of having to find a new salon, but I eventually had no choice. I would come in for cuts, highlights and color and could never seem to get a consistent result. I shared my concerns with Verna and I became very alarmed and uncomfortable with how defensive and confrontational she was. I thought I would let it go and try one more time; when I called to schedule my appointment with my normal hairstylist, I was advised that she was unavailable that day. Ok, no problem. I asked the receptionist when her next availability was and she replied that she was booked 6 months out. What?? I then asked about other hairstylists, I was placed on hold for awhile when she came back and told me NO ONE was available. I listed off some names and was told they were all booked out at least 6 months and that they wouldn't be able to assist me. Verna "blackballed" me from the salon. Needless to say, I was done trying. I took my business (gratefully!) elsewhere. Read Less
Violet K.
13 Mar 2016
REPORT
One of their stylists, Chrissy Virgadamo Stawiasz, is a great stylist and an exceptional colorist.  She can do magic with hair color!  She understands the science of hair color so she can work with ex... Read More
One of their stylists, Chrissy Virgadamo Stawiasz, is a great stylist and an exceptional colorist.  She can do magic with hair color!  She understands the science of hair color so she can work with existing hair color and fix any coloring mistakes you've done to yourself (I know I'm guilty of home coloring mistakes!). On top of it, she is super sweet and nice! Read Less
Julia K.
13 Mar 2016
REPORT
I had an appointment with Carolena earlier this year and I will go to no one else now! She is very sweet and you can tell she loves what she does and it's awesome because you just know you're going to... Read More
I had an appointment with Carolena earlier this year and I will go to no one else now! She is very sweet and you can tell she loves what she does and it's awesome because you just know you're going to have your hair looking good after you walk out. She does amazing highlights and color. And, of course, her cuts are great too. I have friends that are cosmetologist too that will do my cut my hair for free and they're good, but I'd rather spend the money and have someone I trust and know I will leave happy. :) Read Less
Kristin M.
6 Mar 2016
REPORT
I live in Chicago, but Lauren is still the only person I trust to dye my hair. Worth the road trip :D
Jessica B.
18 Nov 2015
REPORT
I was referred here by my sister when I moved to the area. A survey was sent to me via email asking what I was looking for before my first visit so they could match me with the right person. I always ... Read More
I was referred here by my sister when I moved to the area. A survey was sent to me via email asking what I was looking for before my first visit so they could match me with the right person. I always get my hair done blonde and it always comes out fantastic! The only reason I cant give 5 stars is because I absolutely HATE the fact that tips have to be cash. You can use the ATM in their lobby and be charged of course. Super inconvenient to have to stop at the bank before your hair appt. I wish they would just add the tip onto the debit payment like EVERYWHERE ELSE in the world. Read Less
Todd R.
13 Sep 2015
REPORT
If you are looking for someone that knows her trade, has meticulous attention to detail, and an excellent conversational wit to help pass the time, you need to ask for Lauren!  She is a perfectionist ... Read More
If you are looking for someone that knows her trade, has meticulous attention to detail, and an excellent conversational wit to help pass the time, you need to ask for Lauren!  She is a perfectionist and will not be satisfied until you are. Read Less
Sara R.
30 Apr 2014
REPORT
I came here to get my makeup trial for my wedding. Which cost me $70. My makeup seriously looked like a toddler did it. What the worst part was is it was done for my wedding shower, my husband said it... Read More
I came here to get my makeup trial for my wedding. Which cost me $70. My makeup seriously looked like a toddler did it. What the worst part was is it was done for my wedding shower, my husband said it looked like I had day old bar makeup on. Thank god I got a trial and this want my wedding day. What makes me sad is I loved the girl that did my hair here. Her name is Sharice. She is amazing. She does stare at herself in the mirror while talking to you though. Lol. I thought it was cute.  One bad thing is after I called and complained about my makeup they wouldn't let me cancel my wedding booking so I just didn't show up that day- so I can't see Sharice anymore without being uncomfortable.  Never got reimbursed my $70 either. Very poorly handled. I don't recommend this place to anyone who wants to look good. Read Less
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