12 Reviews

Penelope Nail Salon

Sterling Heights, Michigan
General Info
We are a nails salon with licensed and highly experienced nail techs who offer top tier services from pedicure to manicure and other services as well.
Reviews
Stephanie Shelton
12 Jul 2018
REPORT
Went in today for a mommy and me mani and pedi and we are so happy with the whole experience!! The ladies working were so welcoming and kind to both of us and really cared how are nails turned out and... Read More
Went in today for a mommy and me mani and pedi and we are so happy with the whole experience!! The ladies working were so welcoming and kind to both of us and really cared how are nails turned out and if we were happy with everything. A little bit far from our home but totally worth it. We will be returning!!! Read Less
Taylor Cook
9 Jul 2018
REPORT
this place was absolutely awful. we came in at 3:30 and were told to come back in 30 minuets. we came back at 4 and sat there for 20 minuets. they were going back a fourth between costumers, and my na... Read More
this place was absolutely awful. we came in at 3:30 and were told to come back in 30 minuets. we came back at 4 and sat there for 20 minuets. they were going back a fourth between costumers, and my nails didn’t ever turn out good. i had to tel her that one side was way longer than the other. they turned out WAY shorter than i wanted. and when i told her that they were uneven she laughed. also the power file thing that she used cut my finger multiple times. she also held it in one spot too long so it got very hot and hurt really bad. when i told her she laughed and said sorry. we just left the salon at 6:30. i will not be coming here again Read Less
Ellie Burns
15 Jun 2018
REPORT
My daughter and I went here to pamper before a big event she had. I had purchased two Groupons. Pros = they called to ask us to come a little later as they had a staff member call in sick and knew i... Read More
My daughter and I went here to pamper before a big event she had. I had purchased two Groupons. Pros = they called to ask us to come a little later as they had a staff member call in sick and knew if we came at our scheduled time we would have to sit and wait. I appreciated the head's up and consideration. Cons = the two technicians spent the entire time talking to each other and made it difficult for us to have a conversation with each other. It was not very clean, we used the restroom before we started and I was concerned about whether we should stay. My daughter's toenail chipped before we even made it to the car. I should have gone right back in, but it was pretty late at night and we had already been there about 2 hours. We were both tired and ready to go home. Her fingernail chipped after less than 24 hours. To be fair she did not have shellac, but I feel it still should have lasted more than a day. My nails, after one day are still ok, not chipped. Read Less
Alex Perkins
29 May 2018
REPORT
My nails are shellac and they are already starting to come off even though I got them 5 days ago :( other than that they were nice and the groupon is hard to pass up!
Dan B
20 Apr 2018
REPORT
Update please read all- i like how the owner responded to the review and doesnt accept responsibility of the poor service performed or apologise for how their employees treated their customers so poo... Read More
Update please read all- i like how the owner responded to the review and doesnt accept responsibility of the poor service performed or apologise for how their employees treated their customers so poorly and called 911 because she asked for a refund due to the terrible service provided. We were honesty affraid for our saftey the way the guy you employ was acting. We were kind of glad he called 911 hoping police actyally came just for our saftey. Neither of us have ever experienced an employee act like that anywhere ever. Also fyi you damaged her actual nail when grinding too deep to put the replacement nail on that you replaced... Beware of this place. They actually call 911 if you ask for a refund due to their terrible services performed. Read entirely for all info. One star is too much for this place. My girlfriend went here to have an acrylic fill done and the not even one day later one nail was falling off and another cracked where they fixed it. They didn't even fill around the nails properly. Also they drilled her nail so hard the finger hurt. We went back the next day to ask for a refund because she has to go somewhere else to have them fixed properly. They at first refused to give a refund unless they removed the nails which obviously she didn't want them touching her after what happened. When she refused to let them touch her they called 911 on us for asking for a refund. I never have experienced such unprofessional behavior from a business. When we explained to them that 911 is for emergency use and that them calling for something as immature as this situation that they could be risking someone's safety the man who works there that was acting psychotic the entire time replied I don't care. Instead of doing what was right and refunding her for terrible service provided they called 911 over a 15.00 refund. I just have never experienced something like this. Beware of going here for anything. Not just due to horrible services but also they have psychotic employees acting threatening and calling 911 for asking for a refund. They did finally refund her after speaking to the owner and making her sign some paper saying they are not liable if she gets an infection from drilling too deep into the nail and not allowing them to remove her acrylic nails because she was afraid to let them touch her with the way they were acting. Read Less
Lana Hunter
5 Apr 2018
REPORT
This place is awful. It’s a Chinese nail salon that uses low quality polish. They had a dog in the business. That is very unprofessional and inconsiderate especially for people with allergies. The... Read More
This place is awful. It’s a Chinese nail salon that uses low quality polish. They had a dog in the business. That is very unprofessional and inconsiderate especially for people with allergies. They also rushed me. The nail polish was cheap quality and wore off fast. And if it was not bad enough, if you have a Coupon or Groupon or anything like that than you will be treated like trash here. Read Less
Tawanna B
27 Dec 2017
REPORT
The staff is amazing. I was greeted and serviced quickly. They offer complimentary non-alcoholic beverages while you're being serviced. The place was clean and neat as well. The tech did a great job o... Read More
The staff is amazing. I was greeted and serviced quickly. They offer complimentary non-alcoholic beverages while you're being serviced. The place was clean and neat as well. The tech did a great job on my nails as well. Read Less
Amanda Duda
8 Aug 2017
REPORT
I went to get a deluxe mani-pedi. LOVED IT. My gel nails lasted for OVER two-weeks without chipping.
Malayna Meram
16 Jul 2017
REPORT
They are very nice people they do such a beautiful job and they kept my little sister company as I got my nails done they are very clean and they are very respectful I only been there once and I will ... Read More
They are very nice people they do such a beautiful job and they kept my little sister company as I got my nails done they are very clean and they are very respectful I only been there once and I will definitely be going back and I suggest people to go there because its the best nail salon I walked into Read Less
Ashley Levell
5 Jul 2017
REPORT
Really really wanted to love this nail salon! It was my first time there and the "spa" part was amazing! Massage feet and legs, hot rocks, hot towels. I'd give that 5 stars. Now I didn't realize until... Read More
Really really wanted to love this nail salon! It was my first time there and the "spa" part was amazing! Massage feet and legs, hot rocks, hot towels. I'd give that 5 stars. Now I didn't realize until I really looked close at my toenails, I got cut and the polish is not even, honestly I could have done a better job. Not to mention my two thumbnails are already chipped. Spent over 2 hours there and I just really thought it was better. Nice staff but at the same time you can tell they like to chat about or towards you. And we had no idea what they were saying 90% of the time! Sorry but too expensive for what I recieved. Left a nice tip too and I regret it. 😞 I honestly really wanted to like this place! My first thought i really did. Read Less
Michelle Balint
25 May 2017
REPORT
I loved this nail salon. I've been to quite a few places and this is my favorite place! They gave me a nice pedicure with a very nice massage and exfoliated. They also did a very nice job on the paint... Read More
I loved this nail salon. I've been to quite a few places and this is my favorite place! They gave me a nice pedicure with a very nice massage and exfoliated. They also did a very nice job on the painting of my manicure and pedicure. This was my first time using the paraffin wax and it was so moisturizing! The whole thing did take a bit of time but it was well worth it! I will definitely be going here again! Read Less
Navaz Patel
6 Apr 2017
REPORT
I've been getting my nails done for over 10 years now. Yesterday I tried a new salon and Diane was amazing. She stayed open an hour and half late just to fit me in. She didn't cut any corners! I love ... Read More
I've been getting my nails done for over 10 years now. Yesterday I tried a new salon and Diane was amazing. She stayed open an hour and half late just to fit me in. She didn't cut any corners! I love my nails and how wonderful everyone there is! I'll definitely be back! Thanks again!! ❀️❀️❀️😍❀️❀️❀️ Read Less
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Book an Appointment
Online booking unavailable
Please call
(586) 254-0127
43715 Van Dyke
Sterling Heights Michigan 48314
Business Hours
Monday
Mon
10:00AM-19:30PM
Tuesday
Tue
10:00AM-19:30PM
Wednesday
Wed
10:00AM-19:30PM
Thursday
Thu
10:00AM-19:30PM
Friday
Fri
10:00AM-19:30PM
Saturday
Sat
10:00AM-19:30PM
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CLAIM IT HERE
Incorrect information? Let us know

Penelope Nail Salon

Sterling Heights, Michigan
(12)
43715 Van Dyke
Sterling Heights Michigan 48314
We are a nails salon with licensed and highly experienced nail techs who offer top tier services from pedicure to manicure and other services as well.
Monday
10:00AM-19:30PM
Tuesday
10:00AM-19:30PM
Wednesday
10:00AM-19:30PM
Thursday
10:00AM-19:30PM
Friday
10:00AM-19:30PM
Saturday
10:00AM-19:30PM
Stephanie Shelton
12 Jul 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Went in today for a mommy and me mani and pedi and we are so happy with the whole experience!! The ladies working were so welcoming and kind to both of us and really cared how are nails turned out and... Read More
Went in today for a mommy and me mani and pedi and we are so happy with the whole experience!! The ladies working were so welcoming and kind to both of us and really cared how are nails turned out and if we were happy with everything. A little bit far from our home but totally worth it. We will be returning!!! Read Less
Taylor Cook
9 Jul 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
this place was absolutely awful. we came in at 3:30 and were told to come back in 30 minuets. we came back at 4 and sat there for 20 minuets. they were going back a fourth between costumers, and my na... Read More
this place was absolutely awful. we came in at 3:30 and were told to come back in 30 minuets. we came back at 4 and sat there for 20 minuets. they were going back a fourth between costumers, and my nails didn’t ever turn out good. i had to tel her that one side was way longer than the other. they turned out WAY shorter than i wanted. and when i told her that they were uneven she laughed. also the power file thing that she used cut my finger multiple times. she also held it in one spot too long so it got very hot and hurt really bad. when i told her she laughed and said sorry. we just left the salon at 6:30. i will not be coming here again Read Less
Ellie Burns
15 Jun 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
My daughter and I went here to pamper before a big event she had. I had purchased two Groupons. Pros = they called to ask us to come a little later as they had a staff member call in sick and knew i... Read More
My daughter and I went here to pamper before a big event she had. I had purchased two Groupons. Pros = they called to ask us to come a little later as they had a staff member call in sick and knew if we came at our scheduled time we would have to sit and wait. I appreciated the head's up and consideration. Cons = the two technicians spent the entire time talking to each other and made it difficult for us to have a conversation with each other. It was not very clean, we used the restroom before we started and I was concerned about whether we should stay. My daughter's toenail chipped before we even made it to the car. I should have gone right back in, but it was pretty late at night and we had already been there about 2 hours. We were both tired and ready to go home. Her fingernail chipped after less than 24 hours. To be fair she did not have shellac, but I feel it still should have lasted more than a day. My nails, after one day are still ok, not chipped. Read Less
Alex Perkins
29 May 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
My nails are shellac and they are already starting to come off even though I got them 5 days ago :( other than that they were nice and the groupon is hard to pass up!
Dan B
20 Apr 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Update please read all- i like how the owner responded to the review and doesnt accept responsibility of the poor service performed or apologise for how their employees treated their customers so poo... Read More
Update please read all- i like how the owner responded to the review and doesnt accept responsibility of the poor service performed or apologise for how their employees treated their customers so poorly and called 911 because she asked for a refund due to the terrible service provided. We were honesty affraid for our saftey the way the guy you employ was acting. We were kind of glad he called 911 hoping police actyally came just for our saftey. Neither of us have ever experienced an employee act like that anywhere ever. Also fyi you damaged her actual nail when grinding too deep to put the replacement nail on that you replaced... Beware of this place. They actually call 911 if you ask for a refund due to their terrible services performed. Read entirely for all info. One star is too much for this place. My girlfriend went here to have an acrylic fill done and the not even one day later one nail was falling off and another cracked where they fixed it. They didn't even fill around the nails properly. Also they drilled her nail so hard the finger hurt. We went back the next day to ask for a refund because she has to go somewhere else to have them fixed properly. They at first refused to give a refund unless they removed the nails which obviously she didn't want them touching her after what happened. When she refused to let them touch her they called 911 on us for asking for a refund. I never have experienced such unprofessional behavior from a business. When we explained to them that 911 is for emergency use and that them calling for something as immature as this situation that they could be risking someone's safety the man who works there that was acting psychotic the entire time replied I don't care. Instead of doing what was right and refunding her for terrible service provided they called 911 over a 15.00 refund. I just have never experienced something like this. Beware of going here for anything. Not just due to horrible services but also they have psychotic employees acting threatening and calling 911 for asking for a refund. They did finally refund her after speaking to the owner and making her sign some paper saying they are not liable if she gets an infection from drilling too deep into the nail and not allowing them to remove her acrylic nails because she was afraid to let them touch her with the way they were acting. Read Less
Lana Hunter
5 Apr 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
This place is awful. It’s a Chinese nail salon that uses low quality polish. They had a dog in the business. That is very unprofessional and inconsiderate especially for people with allergies. The... Read More
This place is awful. It’s a Chinese nail salon that uses low quality polish. They had a dog in the business. That is very unprofessional and inconsiderate especially for people with allergies. They also rushed me. The nail polish was cheap quality and wore off fast. And if it was not bad enough, if you have a Coupon or Groupon or anything like that than you will be treated like trash here. Read Less
Tawanna B
27 Dec 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
The staff is amazing. I was greeted and serviced quickly. They offer complimentary non-alcoholic beverages while you're being serviced. The place was clean and neat as well. The tech did a great job o... Read More
The staff is amazing. I was greeted and serviced quickly. They offer complimentary non-alcoholic beverages while you're being serviced. The place was clean and neat as well. The tech did a great job on my nails as well. Read Less
Amanda Duda
8 Aug 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
I went to get a deluxe mani-pedi. LOVED IT. My gel nails lasted for OVER two-weeks without chipping.
Malayna Meram
16 Jul 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
They are very nice people they do such a beautiful job and they kept my little sister company as I got my nails done they are very clean and they are very respectful I only been there once and I will ... Read More
They are very nice people they do such a beautiful job and they kept my little sister company as I got my nails done they are very clean and they are very respectful I only been there once and I will definitely be going back and I suggest people to go there because its the best nail salon I walked into Read Less
Ashley Levell
5 Jul 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Really really wanted to love this nail salon! It was my first time there and the "spa" part was amazing! Massage feet and legs, hot rocks, hot towels. I'd give that 5 stars. Now I didn't realize until... Read More
Really really wanted to love this nail salon! It was my first time there and the "spa" part was amazing! Massage feet and legs, hot rocks, hot towels. I'd give that 5 stars. Now I didn't realize until I really looked close at my toenails, I got cut and the polish is not even, honestly I could have done a better job. Not to mention my two thumbnails are already chipped. Spent over 2 hours there and I just really thought it was better. Nice staff but at the same time you can tell they like to chat about or towards you. And we had no idea what they were saying 90% of the time! Sorry but too expensive for what I recieved. Left a nice tip too and I regret it. 😞 I honestly really wanted to like this place! My first thought i really did. Read Less
Michelle Balint
25 May 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
I loved this nail salon. I've been to quite a few places and this is my favorite place! They gave me a nice pedicure with a very nice massage and exfoliated. They also did a very nice job on the paint... Read More
I loved this nail salon. I've been to quite a few places and this is my favorite place! They gave me a nice pedicure with a very nice massage and exfoliated. They also did a very nice job on the painting of my manicure and pedicure. This was my first time using the paraffin wax and it was so moisturizing! The whole thing did take a bit of time but it was well worth it! I will definitely be going here again! Read Less
Navaz Patel
6 Apr 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
I've been getting my nails done for over 10 years now. Yesterday I tried a new salon and Diane was amazing. She stayed open an hour and half late just to fit me in. She didn't cut any corners! I love ... Read More
I've been getting my nails done for over 10 years now. Yesterday I tried a new salon and Diane was amazing. She stayed open an hour and half late just to fit me in. She didn't cut any corners! I love my nails and how wonderful everyone there is! I'll definitely be back! Thanks again!! ❀️❀️❀️😍❀️❀️❀️ Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know