31 Reviews

Lovely Nails

Sterling Heights, Michigan
Reviews
Latonya Emanuel
21 Jun 2018
REPORT
The location @ Dodge Park & 15 Mile is where I visited on June 21, 2018. Disgusting!!!!! I'm watching as the nail tech is about to choose from assorted cuticle clippers, just lying in a tray, to use f... Read More
The location @ Dodge Park & 15 Mile is where I visited on June 21, 2018. Disgusting!!!!! I'm watching as the nail tech is about to choose from assorted cuticle clippers, just lying in a tray, to use for my toes. The one she grabbed she took the top off and before she cut my cuticle I saw it had skin on it. I stopped her and asked if she would clean it. She started talking very loudly and insisted it came from my foot. I told her I like her but please clean it first then she can proceed. She replied she's not going to service me. I dried my feet and left. I will never return and I plan on contacting the Health Department. Very very disappointing 😕 Read Less
Kathleen Erlich
28 May 2018
REPORT
I use to love this place. I went the other day and was extremely disappointed . The you girl was rude and did a bad job. Plus they aren't honest about wait times. Mani or pesos are turned away. ... Read More
I use to love this place. I went the other day and was extremely disappointed . The you girl was rude and did a bad job. Plus they aren't honest about wait times. Mani or pesos are turned away. Someone comes in after and wants a dip they take them in front of others. So disappointed Read Less
Tara Tucker
18 May 2018
REPORT
Ok so here’s the deal. This is my second time here and I came back because they do good work, but after they were done and I handed them my card, they said that they needed cash and didn’t take cards ... Read More
Ok so here’s the deal. This is my second time here and I came back because they do good work, but after they were done and I handed them my card, they said that they needed cash and didn’t take cards right now because so many people pay with cards. 😳🤔 I was thoroughly confused. First, what does that have to do with your customer? And second, why isn’t it posted??? I referred them to my sister and we went together and she was told the same thing. So I checked to see what cash I had and I ended up having exact change. That ruined the whole experience for me. I’m wondering if anyone else was told this? Why isn’t there any signs posted?if it’s understood at the start of service there is no problem, but not the end. Just my thoughts 🤷🏽‍♀️ Read Less
Naomi Martin
13 May 2018
REPORT
Friendly staff,very nice environment and awesome pedicures. First place I've ever been too that does hot stones,and a really good foot and calf massage.
Stephanie Schultz
22 Apr 2018
REPORT
Always very happy with my experience here! Prices are incredible for the work they do and my results are always flawless! This is my go to place for life!
Brooke Brundirks
19 Feb 2018
REPORT
I would love to give a 5 star review but after this pedicure I just can't! This is my first visit back since the remodel! I drive an hour to get here! Because of the quality of work that is USUALLY do... Read More
I would love to give a 5 star review but after this pedicure I just can't! This is my first visit back since the remodel! I drive an hour to get here! Because of the quality of work that is USUALLY done. Today lacked severely!! Out of the tree gentlemen that work here the youngest did my pedicure today and he was not paying attention half the time!! Even got polish on my actual toe!! Even cleaned the pedicure bowel as i was STILL SITTING UN THE CHAIR! Guess watching the Olympics was more importantl!worst pedicure I have ever gotten. It's a shame because the rest if the staff is really wonderful and accommodating!! The remodel looks so good!! Next time I will wait for one of the older gentlemen or ladies. Sucks that I drove an hour to be pampered and to have bad service from one individual!! I still highly recommend this salon just not that individual! Read Less
Alexandra Jones
21 Dec 2017
REPORT
I really like lovely nails they always do a great job. I get shellac manicures and have been able to keep my natural nails super long by doing glitter shellac (it's thicker). They're nail salon is new... Read More
I really like lovely nails they always do a great job. I get shellac manicures and have been able to keep my natural nails super long by doing glitter shellac (it's thicker). They're nail salon is newly remodeled and very nice. They are usually busy so call ahead. Watch the amount they charge because some employees try to charge you more. Overall really nice The owner is super friendly! Read Less
cleopatra wilson
18 Jul 2017
REPORT
First time was good 😊 my nails are done perfectly.
Sue D.
16 Jun 2017
REPORT
Nice place but I can't stand that they don't engage with the customer.  The owner is obnoxious. I'm sure they are talking shit about everyone. It's just not an inviting business.  Always feel uncomfor... Read More
Nice place but I can't stand that they don't engage with the customer.  The owner is obnoxious. I'm sure they are talking shit about everyone. It's just not an inviting business.  Always feel uncomfortable. Read Less
Tamika Sparks
9 Jun 2017
REPORT
Had a horrible experience today. I have been going to them for many years. But today I went in and pointed to one of the ladies so she would know that I wanted her to do my mani and pedi. She yelled... Read More
Had a horrible experience today. I have been going to them for many years. But today I went in and pointed to one of the ladies so she would know that I wanted her to do my mani and pedi. She yelled NO. My feelings was so hurt because everytime i go i never get her and i love how rough she is with the legs and feet. I sat for a minute then u got up and walked out. Will not be going back. Read Less
De Sheryl Whitt
31 May 2017
REPORT
Always friendly and my nails always look nice.
Niambi McDonald
20 May 2017
REPORT
Currently been waiting for 2 hours. They let people go before me and when something was said the said "i dont know". They dont greet you or ask you what you need when you walk in. Im very irritated.
Sidney Bradfield
15 Apr 2017
REPORT
I came to this salon with a terrible set of acrylics from another salon that didn't do anything like I wanted it, rushed and was very rude. Everyone was so nice here, and they were actually able to fi... Read More
I came to this salon with a terrible set of acrylics from another salon that didn't do anything like I wanted it, rushed and was very rude. Everyone was so nice here, and they were actually able to fix my horrendous acrylics to exactly what I wanted in the first place. Never going to another salon again, definitely recommend this place. Read Less
Jessica A.
12 Mar 2017
REPORT
I really enjoy getting my nails done here. So much so that I make my mom come all the way here from Chesterfield instead of meeting halfway like we used to. Definitely recommend an appointment though,... Read More
I really enjoy getting my nails done here. So much so that I make my mom come all the way here from Chesterfield instead of meeting halfway like we used to. Definitely recommend an appointment though, even with you're waiting. They are busy! Read Less
Gina I.
3 Mar 2017
REPORT
I love this place! I have been coming here on and off for years and now I will be coming here regularly. My two favorite nail specialists are Helen and Tina. They are so talented and really spoil you ... Read More
I love this place! I have been coming here on and off for years and now I will be coming here regularly. My two favorite nail specialists are Helen and Tina. They are so talented and really spoil you with the pedicures! I get shellac pedicures and for my manicure I get acrylics with shellac over it. They have excellent pricing! It was only $70 for those two services. The way the salon is set up is really nice and it's very clean. I highly recommend! Read Less
Xub-Pa L.
23 Feb 2017
REPORT
I am highly satisfied! I got my nails done somewhere else and I came here to get them redone. Tina did an amazing job! Not only did she make them look better, she even drilled under the nail so there ... Read More
I am highly satisfied! I got my nails done somewhere else and I came here to get them redone. Tina did an amazing job! Not only did she make them look better, she even drilled under the nail so there wasn't anything sticking out from under and she polished my nails that made them look very natural instead of thick nails. I will recommend this place to anyone. They're super friendly here and everyone there does everything. I will definitely be back. Making an appointment is better than walking in. Just a suggestion. Read Less
Jenna M.
8 Oct 2016
REPORT
Nails looked great. Standard gel fill with color. Low rating due to the prices. Cost nearly 50$ for a fill and color. Several places nearby who can perform the same for a fraction of the price.
Gabriella S.
23 Sep 2016
REPORT
If I could rate ZERO stars, I would. Not only because they do a horrible job at nails but their customer service is the absolute worse. Not even 24 hours and all my shellac manicure would started lift... Read More
If I could rate ZERO stars, I would. Not only because they do a horrible job at nails but their customer service is the absolute worse. Not even 24 hours and all my shellac manicure would started lifting off. The lady who was working on me even got shellac on my skin which was hard to take off as well. When I entered yesterday it was packed, understandable, they're trying to squeeze everyone in. I was not the happiest when my nails were finished but they're just nails, I thought whatever, next time I will just come at a better time and not "rush hour" But, after I took a shower and I noticed more and more my nails lifting off and I was not happy. I called the following day regarding my issue with my nails, the manager on the phone agreed to give me a refund and we agreed to forget about this situation. When I went later in the day for my refund  the staff and manager were in complete shock and the manager acted as if he never even spoke to me on the phone?! I was blown away. The lady who did my nails told me to show her, so I did. Mind you not one staff or the manager came up to me regarding my issue with THEIR business. I had to walk to her and the manager was just all over the place walking up and down and shouting among the staff in a different language. It was a bit awkward and all I wanted Was my refund and to forget about it but they made it THAT difficult. The manger only gave me $11 dollars back when I spent $28 there. I even told them keep the tip but I'd like my refund on their service price back. Couldn't even understand the manager was saying as he was going off. I also explained to the manager I left the nail salon after TWO HOURS! Two hours to complete my service then couple hours later my nails are lifting? When the manicurist was filing my nails and such, she wasn't even looking at my nails. She'd file some, some others she'd just tap the file on my nail bud and mind you, she was still not looking at my hands. It was all mind blogging to me how they act towards their customers who are UNHAPPY with THEIR service. I never write reviews and I know every business has its days but I'm a strong believer with customer service and that's one excuse no business should lack. The nails aren't a big deal but how they treat people and their customers is HORRIBLE. Read Less
Alexandra C.
31 Jul 2016
REPORT
Let me first start out by saying it's hard to find a decent nail shop open on Sunday's unless you go to the mall, and they are usually extremely busy.I was up early and heading towards the Sterling He... Read More
Let me first start out by saying it's hard to find a decent nail shop open on Sunday's unless you go to the mall, and they are usually extremely busy.I was up early and heading towards the Sterling Heights area and decided to find a place to get a mani & pedi. This came up on Yelp with decent reviews so I figured I'd give it a shot. Arrived at 10:45am, they open at 10:30am on Sunday's. They have a sign that says Grand Opening, the owner said they've been open for about 3 months so far.The salon is extremely clean, workers are very friendly. They started getting really busy after I arrived so I suggest getting there when they open. Pedicure was awesome, she really took her time and my feet feel baby soft. I didn't get a full manicure, just filed and painted. Only $31 total for both. And, you can tip on a credit card at this location. I would definitely come back to this location again, even though it's out of my way! Read Less
Suzy H.
8 Jul 2016
REPORT
Always great service and beautiful, brand new chairs. Julie is the best! Lots of polish to choose from and every detail thought of. Pampering is key here. Friendly staff and very professional. I've be... Read More
Always great service and beautiful, brand new chairs. Julie is the best! Lots of polish to choose from and every detail thought of. Pampering is key here. Friendly staff and very professional. I've been coming here for years and have never had a bad experience Read Less
Diana V.
8 May 2016
REPORT
If you want to go to a place where you have no idea whether or not someone is speaking to you, make sure you come here... -.- I understand that at times, there is a language barrier, but this was a li... Read More
If you want to go to a place where you have no idea whether or not someone is speaking to you, make sure you come here... -.- I understand that at times, there is a language barrier, but this was a little on the extreme side. The lady (who I think is married to Pete, the manager) did my pedicure and shellac on my fingernails. She was speaking to herself the whole time, and I had no idea whether or not she was speaking to me or not. She really didn't understand what I wanted for my toes and tried to con me into getting shellac on them (I repeated myself at least 5 times before she understood). She did, however, take her time on my toes, and they look very nice. By the time I sat down to get my shellac manicure, there was a very disgruntled customer next to me who was complaining about her polish on her fingers and argued with the younger girl. It was a very uncomfortable situation, and the young manicurist was giving her an attitude. I understand why the customer was upset, as I would have been, too.I'm not exactly sure how long my shellac on my nails will last, as I don't really think my nails were under the heat lamp the correct amount of time. I had to peel off part of the shellac that was stuck to my ring finger on my right hand because she did not clean it up.Yes, everything is updated and it was nice in there (although it was 70 degrees or hotter outside and they just had their front and back doors open without any AC on, and my back was drenched in sweat by the time I got out of the massage chair for my pedicure).I paid $50 (before tipping) for a pedicure with regular polish (no french pedicure like I would normally get) and then the shellac on my fingernails. Pete told me for nail art, it would be an extra $5 per 2 fingers, which wasn't horrible. The pricing was very reasonable, and I did like that part, but not the feeling of the salon.Needless to say, I will not be coming back. The issues with the language barrier, as well as disgruntled customers, and not to mention, the people that were coming in were being told the wait was only 15 minutes, when I know darn well it was much longer (they were being lied to, it took 45 minutes to complete my toes and another 30 to complete my fingers and all of the manicurists were busy), and lastly, the lack of cleaning up my nails (where I had to peel the shellac off my skin), I only rate this the 2 stars out of 5, because I know there's better places out there. Read Less
Mikayla G.
6 May 2016
REPORT
If I could give negative stars I would.  They told me to be there in 15 minutes. Then I get there and they said 15 more minutes long story short it took 2 HOURS before someone stared working on my toe... Read More
If I could give negative stars I would.  They told me to be there in 15 minutes. Then I get there and they said 15 more minutes long story short it took 2 HOURS before someone stared working on my toes. Then they proceed to tell me that I owed them for even letting my mother and I have an appointment for today. Very disappointed not to mention a waste of time. The owner was very rude and my nails look worse than when I walked in. Read Less
Arlene T.
17 Sep 2015
REPORT
They are amazing! Enough said. If you want to get acrylic nails done go to Peter who is the manager, he does an awesome job! The staff are friendly and funny. Overall really good.
Shannon S.
24 Aug 2015
REPORT
Just got a REALLY great manicure and pedicure!The young gal really took her time and did a fantastic job.I've missed getting this kind of treatment.I'll definitely be back!
Emily T.
20 Aug 2015
REPORT
Just got my toes polished with shellac. The girl who did them was very gentle and nice, and she did a really great job! Very happy with them. Planning to come back and get my nails done very soon. The... Read More
Just got my toes polished with shellac. The girl who did them was very gentle and nice, and she did a really great job! Very happy with them. Planning to come back and get my nails done very soon. They have TONS of shellac colors. My friend also came with me and got a full set acrylic. The guy did a great job. I finished before her, so I sat with her while he finished up. He had us laughing so hard! He was super funny. Definitely recommend this place, it's very clean & the staff makes it an enjoyable environment! You won't be disappointed. My go-to place from now on. Read Less
Kayla M.
31 Jul 2015
REPORT
Okay, I'm guilty for being one of those annoying women who have a person for everything, hair stylist, nail tech, esthetician, airbrush specialist, and makeup artist. I'm very loyal to my people, for ... Read More
Okay, I'm guilty for being one of those annoying women who have a person for everything, hair stylist, nail tech, esthetician, airbrush specialist, and makeup artist. I'm very loyal to my people, for it has taken me YEARS to establish what I like to refer to as my "dream team". Well just like all my dream team was too good to be true when all of a sudden I couldn't get in to see my nail tech without a TWO HOUR WAIT, this women's work is perfection but being a busy mom of two and one of the way, I just can't hack waiting two hours and being in the chair for two. (Appointment is no option) okay soooooooo I built up my courage and decided to take up my mother and sister in-laws referral on Lovely Nails, which is was just that, lovely. Clean place, close to home BONUS for my other place was not. I got a full set and toe polish. All in all, the people were nice and the man doing my nails was funny and personable BUT my hands do not look like mine, this is nobody's fault except for being so accustom to having someone know what I like to the T (I'm very picky) to now going to someone who when I say i want medium length, to getting tiny little nails because I can't measure :( as bratty as it sounds, I'm not happy with my hands, my feet are fine. This is nothing that Lovely nails did wrong, it's just the curse of being particular... Read Less
Top X.
4 Jul 2015
REPORT
This place by far the worst place I have ever been to! I have an appointment at 3:00 me and my mom! So I decided not to go last minute because I wasn't feeling good! My mom walked in told the guy pett... Read More
This place by far the worst place I have ever been to! I have an appointment at 3:00 me and my mom! So I decided not to go last minute because I wasn't feeling good! My mom walked in told the guy petter her appointment time and she told him the second appointment couldn't come! He gave my mom an attitude! Very rude and plus doesn't appreciate nothing! His wife did a horrible job at my mom nails! My mom appointment was at 3 they didn't start with her until 45 minutes later! Which that's sucks! Anyway time for my mom to pay he request cash my mom is the type of person doesn't care cash he yells at my mom and tells her no more appointment for you and we only accept cash! Like who the hell are you to yell at my mom piece of crab! Anyway never going to this place in my life again! You take an appointment and still never on time! This is the most horrible place every! I have never seen a business owner yelling at the customers! Btw very dirty place as well!!! Read Less
Chris C.
11 Apr 2015
REPORT
Fantastic and extra thorough shellac manicure.  The attention to detail on my nails and cuticles was more than I've seen at most nail places.  Any little imperfection, she went back and fixed it!  And... Read More
Fantastic and extra thorough shellac manicure.  The attention to detail on my nails and cuticles was more than I've seen at most nail places.  Any little imperfection, she went back and fixed it!  And I didn't think my hands were that beat up!  Prices seem to be about average.  They accept credit cards here but a sign posted says that they prefer cash (don't we all??).  Thanks for the amazing manicure :) Read Less
Kimberly D.
8 Sep 2014
REPORT
Solid nail place.  The staff is friendly and they do a good job.  They can get pretty busy during the day so I try to come before 3pm.  They do great pedicures and give a nice leg and foot massage too... Read More
Solid nail place.  The staff is friendly and they do a good job.  They can get pretty busy during the day so I try to come before 3pm.  They do great pedicures and give a nice leg and foot massage too. Read Less
Hannah L.
5 Dec 2013
REPORT
I read the other reviews and I think Renee has every right to be that way and I'm surprised that she experienced something like that, but Leigh, I don't know.  Gel nails are done with gel power.  It i... Read More
I read the other reviews and I think Renee has every right to be that way and I'm surprised that she experienced something like that, but Leigh, I don't know.  Gel nails are done with gel power.  It is supposed to be like acrylic but tons better.  How do I know this?  I used to do nails.  Anyone who knows anything about nails should know this.  But I digress.I'm only writing a review based on my experience, like Leigh--though this has been her only one in two years, which says a lot.For my experience:I had an amazing pedicure here.  My feet have never felt that good before.  I had a really long massage.  My polish stayed on for almost six months!  My friend had a manicure here the same time I had my manicure and her polish stayed on for a while as well.  My little sister also had a couple polish changes done here too.  Good experiences every single time I've been here.  And I've been to a lot of different salons.  Sure, it's a pretty typical Vietnamese owned nail salon.  But every time I've been there, I had great service for cheap prices.I also had my eyebrows done here once.  It took longer than the usual time it takes for me to get them done anywhere else, but man.  I was really in love with the shape and overall look afterwards. Read Less
Renee A.
2 Mar 2013
REPORT
The people are nice but they glued the shellac on the nail with nail glue. After two applications there is almost no nail left!! Soaked nails for half hour in acetone an they stayed put, had to file c... Read More
The people are nice but they glued the shellac on the nail with nail glue. After two applications there is almost no nail left!! Soaked nails for half hour in acetone an they stayed put, had to file color off!!Update! They don't do this anymore! Read Less
Photo Gallery
  • Business's Photo
  • Business's Photo
  • Business's Photo
Book an Appointment
Online booking unavailable
Please call
(586) 264-3721
11492 15 Mile Road
Sterling Heights Michigan 48312
Business Hours
Monday
Mon
09:30AM-19:30PM
Tuesday
Tue
09:30AM-19:30PM
Wednesday
Wed
09:30AM-19:30PM
Thursday
Thu
09:30AM-19:30PM
Friday
Fri
09:30AM-19:30PM
Saturday
Sat
09:00AM-19:00PM
Sunday
Sun
10:30AM-17:00PM
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know

Lovely Nails

Sterling Heights, Michigan
(31)
11492 15 Mile Road
Sterling Heights Michigan 48312
Monday
09:30AM-19:30PM
Tuesday
09:30AM-19:30PM
Wednesday
09:30AM-19:30PM
Thursday
09:30AM-19:30PM
Friday
09:30AM-19:30PM
Saturday
09:00AM-19:00PM
Sunday
10:30AM-17:00PM
Latonya Emanuel
21 Jun 2018
REPORT
The location @ Dodge Park & 15 Mile is where I visited on June 21, 2018. Disgusting!!!!! I'm watching as the nail tech is about to choose from assorted cuticle clippers, just lying in a tray, to use f... Read More
The location @ Dodge Park & 15 Mile is where I visited on June 21, 2018. Disgusting!!!!! I'm watching as the nail tech is about to choose from assorted cuticle clippers, just lying in a tray, to use for my toes. The one she grabbed she took the top off and before she cut my cuticle I saw it had skin on it. I stopped her and asked if she would clean it. She started talking very loudly and insisted it came from my foot. I told her I like her but please clean it first then she can proceed. She replied she's not going to service me. I dried my feet and left. I will never return and I plan on contacting the Health Department. Very very disappointing 😕 Read Less
Kathleen Erlich
28 May 2018
REPORT
I use to love this place. I went the other day and was extremely disappointed . The you girl was rude and did a bad job. Plus they aren't honest about wait times. Mani or pesos are turned away. ... Read More
I use to love this place. I went the other day and was extremely disappointed . The you girl was rude and did a bad job. Plus they aren't honest about wait times. Mani or pesos are turned away. Someone comes in after and wants a dip they take them in front of others. So disappointed Read Less
Tara Tucker
18 May 2018
REPORT
Ok so here’s the deal. This is my second time here and I came back because they do good work, but after they were done and I handed them my card, they said that they needed cash and didn’t take cards ... Read More
Ok so here’s the deal. This is my second time here and I came back because they do good work, but after they were done and I handed them my card, they said that they needed cash and didn’t take cards right now because so many people pay with cards. 😳🤔 I was thoroughly confused. First, what does that have to do with your customer? And second, why isn’t it posted??? I referred them to my sister and we went together and she was told the same thing. So I checked to see what cash I had and I ended up having exact change. That ruined the whole experience for me. I’m wondering if anyone else was told this? Why isn’t there any signs posted?if it’s understood at the start of service there is no problem, but not the end. Just my thoughts 🤷🏽‍♀️ Read Less
Naomi Martin
13 May 2018
REPORT
Friendly staff,very nice environment and awesome pedicures. First place I've ever been too that does hot stones,and a really good foot and calf massage.
Stephanie Schultz
22 Apr 2018
REPORT
Always very happy with my experience here! Prices are incredible for the work they do and my results are always flawless! This is my go to place for life!
Brooke Brundirks
19 Feb 2018
REPORT
I would love to give a 5 star review but after this pedicure I just can't! This is my first visit back since the remodel! I drive an hour to get here! Because of the quality of work that is USUALLY do... Read More
I would love to give a 5 star review but after this pedicure I just can't! This is my first visit back since the remodel! I drive an hour to get here! Because of the quality of work that is USUALLY done. Today lacked severely!! Out of the tree gentlemen that work here the youngest did my pedicure today and he was not paying attention half the time!! Even got polish on my actual toe!! Even cleaned the pedicure bowel as i was STILL SITTING UN THE CHAIR! Guess watching the Olympics was more importantl!worst pedicure I have ever gotten. It's a shame because the rest if the staff is really wonderful and accommodating!! The remodel looks so good!! Next time I will wait for one of the older gentlemen or ladies. Sucks that I drove an hour to be pampered and to have bad service from one individual!! I still highly recommend this salon just not that individual! Read Less
Alexandra Jones
21 Dec 2017
REPORT
I really like lovely nails they always do a great job. I get shellac manicures and have been able to keep my natural nails super long by doing glitter shellac (it's thicker). They're nail salon is new... Read More
I really like lovely nails they always do a great job. I get shellac manicures and have been able to keep my natural nails super long by doing glitter shellac (it's thicker). They're nail salon is newly remodeled and very nice. They are usually busy so call ahead. Watch the amount they charge because some employees try to charge you more. Overall really nice The owner is super friendly! Read Less
cleopatra wilson
18 Jul 2017
REPORT
First time was good 😊 my nails are done perfectly.
Sue D.
16 Jun 2017
REPORT
Nice place but I can't stand that they don't engage with the customer.  The owner is obnoxious. I'm sure they are talking shit about everyone. It's just not an inviting business.  Always feel uncomfor... Read More
Nice place but I can't stand that they don't engage with the customer.  The owner is obnoxious. I'm sure they are talking shit about everyone. It's just not an inviting business.  Always feel uncomfortable. Read Less
Tamika Sparks
9 Jun 2017
REPORT
Had a horrible experience today. I have been going to them for many years. But today I went in and pointed to one of the ladies so she would know that I wanted her to do my mani and pedi. She yelled... Read More
Had a horrible experience today. I have been going to them for many years. But today I went in and pointed to one of the ladies so she would know that I wanted her to do my mani and pedi. She yelled NO. My feelings was so hurt because everytime i go i never get her and i love how rough she is with the legs and feet. I sat for a minute then u got up and walked out. Will not be going back. Read Less
De Sheryl Whitt
31 May 2017
REPORT
Always friendly and my nails always look nice.
Niambi McDonald
20 May 2017
REPORT
Currently been waiting for 2 hours. They let people go before me and when something was said the said "i dont know". They dont greet you or ask you what you need when you walk in. Im very irritated.
Sidney Bradfield
15 Apr 2017
REPORT
I came to this salon with a terrible set of acrylics from another salon that didn't do anything like I wanted it, rushed and was very rude. Everyone was so nice here, and they were actually able to fi... Read More
I came to this salon with a terrible set of acrylics from another salon that didn't do anything like I wanted it, rushed and was very rude. Everyone was so nice here, and they were actually able to fix my horrendous acrylics to exactly what I wanted in the first place. Never going to another salon again, definitely recommend this place. Read Less
Jessica A.
12 Mar 2017
REPORT
I really enjoy getting my nails done here. So much so that I make my mom come all the way here from Chesterfield instead of meeting halfway like we used to. Definitely recommend an appointment though,... Read More
I really enjoy getting my nails done here. So much so that I make my mom come all the way here from Chesterfield instead of meeting halfway like we used to. Definitely recommend an appointment though, even with you're waiting. They are busy! Read Less
Gina I.
3 Mar 2017
REPORT
I love this place! I have been coming here on and off for years and now I will be coming here regularly. My two favorite nail specialists are Helen and Tina. They are so talented and really spoil you ... Read More
I love this place! I have been coming here on and off for years and now I will be coming here regularly. My two favorite nail specialists are Helen and Tina. They are so talented and really spoil you with the pedicures! I get shellac pedicures and for my manicure I get acrylics with shellac over it. They have excellent pricing! It was only $70 for those two services. The way the salon is set up is really nice and it's very clean. I highly recommend! Read Less
Xub-Pa L.
23 Feb 2017
REPORT
I am highly satisfied! I got my nails done somewhere else and I came here to get them redone. Tina did an amazing job! Not only did she make them look better, she even drilled under the nail so there ... Read More
I am highly satisfied! I got my nails done somewhere else and I came here to get them redone. Tina did an amazing job! Not only did she make them look better, she even drilled under the nail so there wasn't anything sticking out from under and she polished my nails that made them look very natural instead of thick nails. I will recommend this place to anyone. They're super friendly here and everyone there does everything. I will definitely be back. Making an appointment is better than walking in. Just a suggestion. Read Less
Jenna M.
8 Oct 2016
REPORT
Nails looked great. Standard gel fill with color. Low rating due to the prices. Cost nearly 50$ for a fill and color. Several places nearby who can perform the same for a fraction of the price.
Gabriella S.
23 Sep 2016
REPORT
If I could rate ZERO stars, I would. Not only because they do a horrible job at nails but their customer service is the absolute worse. Not even 24 hours and all my shellac manicure would started lift... Read More
If I could rate ZERO stars, I would. Not only because they do a horrible job at nails but their customer service is the absolute worse. Not even 24 hours and all my shellac manicure would started lifting off. The lady who was working on me even got shellac on my skin which was hard to take off as well. When I entered yesterday it was packed, understandable, they're trying to squeeze everyone in. I was not the happiest when my nails were finished but they're just nails, I thought whatever, next time I will just come at a better time and not "rush hour" But, after I took a shower and I noticed more and more my nails lifting off and I was not happy. I called the following day regarding my issue with my nails, the manager on the phone agreed to give me a refund and we agreed to forget about this situation. When I went later in the day for my refund  the staff and manager were in complete shock and the manager acted as if he never even spoke to me on the phone?! I was blown away. The lady who did my nails told me to show her, so I did. Mind you not one staff or the manager came up to me regarding my issue with THEIR business. I had to walk to her and the manager was just all over the place walking up and down and shouting among the staff in a different language. It was a bit awkward and all I wanted Was my refund and to forget about it but they made it THAT difficult. The manger only gave me $11 dollars back when I spent $28 there. I even told them keep the tip but I'd like my refund on their service price back. Couldn't even understand the manager was saying as he was going off. I also explained to the manager I left the nail salon after TWO HOURS! Two hours to complete my service then couple hours later my nails are lifting? When the manicurist was filing my nails and such, she wasn't even looking at my nails. She'd file some, some others she'd just tap the file on my nail bud and mind you, she was still not looking at my hands. It was all mind blogging to me how they act towards their customers who are UNHAPPY with THEIR service. I never write reviews and I know every business has its days but I'm a strong believer with customer service and that's one excuse no business should lack. The nails aren't a big deal but how they treat people and their customers is HORRIBLE. Read Less
Alexandra C.
31 Jul 2016
REPORT
Let me first start out by saying it's hard to find a decent nail shop open on Sunday's unless you go to the mall, and they are usually extremely busy.I was up early and heading towards the Sterling He... Read More
Let me first start out by saying it's hard to find a decent nail shop open on Sunday's unless you go to the mall, and they are usually extremely busy.I was up early and heading towards the Sterling Heights area and decided to find a place to get a mani & pedi. This came up on Yelp with decent reviews so I figured I'd give it a shot. Arrived at 10:45am, they open at 10:30am on Sunday's. They have a sign that says Grand Opening, the owner said they've been open for about 3 months so far.The salon is extremely clean, workers are very friendly. They started getting really busy after I arrived so I suggest getting there when they open. Pedicure was awesome, she really took her time and my feet feel baby soft. I didn't get a full manicure, just filed and painted. Only $31 total for both. And, you can tip on a credit card at this location. I would definitely come back to this location again, even though it's out of my way! Read Less
Suzy H.
8 Jul 2016
REPORT
Always great service and beautiful, brand new chairs. Julie is the best! Lots of polish to choose from and every detail thought of. Pampering is key here. Friendly staff and very professional. I've be... Read More
Always great service and beautiful, brand new chairs. Julie is the best! Lots of polish to choose from and every detail thought of. Pampering is key here. Friendly staff and very professional. I've been coming here for years and have never had a bad experience Read Less
Diana V.
8 May 2016
REPORT
If you want to go to a place where you have no idea whether or not someone is speaking to you, make sure you come here... -.- I understand that at times, there is a language barrier, but this was a li... Read More
If you want to go to a place where you have no idea whether or not someone is speaking to you, make sure you come here... -.- I understand that at times, there is a language barrier, but this was a little on the extreme side. The lady (who I think is married to Pete, the manager) did my pedicure and shellac on my fingernails. She was speaking to herself the whole time, and I had no idea whether or not she was speaking to me or not. She really didn't understand what I wanted for my toes and tried to con me into getting shellac on them (I repeated myself at least 5 times before she understood). She did, however, take her time on my toes, and they look very nice. By the time I sat down to get my shellac manicure, there was a very disgruntled customer next to me who was complaining about her polish on her fingers and argued with the younger girl. It was a very uncomfortable situation, and the young manicurist was giving her an attitude. I understand why the customer was upset, as I would have been, too.I'm not exactly sure how long my shellac on my nails will last, as I don't really think my nails were under the heat lamp the correct amount of time. I had to peel off part of the shellac that was stuck to my ring finger on my right hand because she did not clean it up.Yes, everything is updated and it was nice in there (although it was 70 degrees or hotter outside and they just had their front and back doors open without any AC on, and my back was drenched in sweat by the time I got out of the massage chair for my pedicure).I paid $50 (before tipping) for a pedicure with regular polish (no french pedicure like I would normally get) and then the shellac on my fingernails. Pete told me for nail art, it would be an extra $5 per 2 fingers, which wasn't horrible. The pricing was very reasonable, and I did like that part, but not the feeling of the salon.Needless to say, I will not be coming back. The issues with the language barrier, as well as disgruntled customers, and not to mention, the people that were coming in were being told the wait was only 15 minutes, when I know darn well it was much longer (they were being lied to, it took 45 minutes to complete my toes and another 30 to complete my fingers and all of the manicurists were busy), and lastly, the lack of cleaning up my nails (where I had to peel the shellac off my skin), I only rate this the 2 stars out of 5, because I know there's better places out there. Read Less
Mikayla G.
6 May 2016
REPORT
If I could give negative stars I would.  They told me to be there in 15 minutes. Then I get there and they said 15 more minutes long story short it took 2 HOURS before someone stared working on my toe... Read More
If I could give negative stars I would.  They told me to be there in 15 minutes. Then I get there and they said 15 more minutes long story short it took 2 HOURS before someone stared working on my toes. Then they proceed to tell me that I owed them for even letting my mother and I have an appointment for today. Very disappointed not to mention a waste of time. The owner was very rude and my nails look worse than when I walked in. Read Less
Arlene T.
17 Sep 2015
REPORT
They are amazing! Enough said. If you want to get acrylic nails done go to Peter who is the manager, he does an awesome job! The staff are friendly and funny. Overall really good.
Shannon S.
24 Aug 2015
REPORT
Just got a REALLY great manicure and pedicure!The young gal really took her time and did a fantastic job.I've missed getting this kind of treatment.I'll definitely be back!
Emily T.
20 Aug 2015
REPORT
Just got my toes polished with shellac. The girl who did them was very gentle and nice, and she did a really great job! Very happy with them. Planning to come back and get my nails done very soon. The... Read More
Just got my toes polished with shellac. The girl who did them was very gentle and nice, and she did a really great job! Very happy with them. Planning to come back and get my nails done very soon. They have TONS of shellac colors. My friend also came with me and got a full set acrylic. The guy did a great job. I finished before her, so I sat with her while he finished up. He had us laughing so hard! He was super funny. Definitely recommend this place, it's very clean & the staff makes it an enjoyable environment! You won't be disappointed. My go-to place from now on. Read Less
Kayla M.
31 Jul 2015
REPORT
Okay, I'm guilty for being one of those annoying women who have a person for everything, hair stylist, nail tech, esthetician, airbrush specialist, and makeup artist. I'm very loyal to my people, for ... Read More
Okay, I'm guilty for being one of those annoying women who have a person for everything, hair stylist, nail tech, esthetician, airbrush specialist, and makeup artist. I'm very loyal to my people, for it has taken me YEARS to establish what I like to refer to as my "dream team". Well just like all my dream team was too good to be true when all of a sudden I couldn't get in to see my nail tech without a TWO HOUR WAIT, this women's work is perfection but being a busy mom of two and one of the way, I just can't hack waiting two hours and being in the chair for two. (Appointment is no option) okay soooooooo I built up my courage and decided to take up my mother and sister in-laws referral on Lovely Nails, which is was just that, lovely. Clean place, close to home BONUS for my other place was not. I got a full set and toe polish. All in all, the people were nice and the man doing my nails was funny and personable BUT my hands do not look like mine, this is nobody's fault except for being so accustom to having someone know what I like to the T (I'm very picky) to now going to someone who when I say i want medium length, to getting tiny little nails because I can't measure :( as bratty as it sounds, I'm not happy with my hands, my feet are fine. This is nothing that Lovely nails did wrong, it's just the curse of being particular... Read Less
Top X.
4 Jul 2015
REPORT
This place by far the worst place I have ever been to! I have an appointment at 3:00 me and my mom! So I decided not to go last minute because I wasn't feeling good! My mom walked in told the guy pett... Read More
This place by far the worst place I have ever been to! I have an appointment at 3:00 me and my mom! So I decided not to go last minute because I wasn't feeling good! My mom walked in told the guy petter her appointment time and she told him the second appointment couldn't come! He gave my mom an attitude! Very rude and plus doesn't appreciate nothing! His wife did a horrible job at my mom nails! My mom appointment was at 3 they didn't start with her until 45 minutes later! Which that's sucks! Anyway time for my mom to pay he request cash my mom is the type of person doesn't care cash he yells at my mom and tells her no more appointment for you and we only accept cash! Like who the hell are you to yell at my mom piece of crab! Anyway never going to this place in my life again! You take an appointment and still never on time! This is the most horrible place every! I have never seen a business owner yelling at the customers! Btw very dirty place as well!!! Read Less
Chris C.
11 Apr 2015
REPORT
Fantastic and extra thorough shellac manicure.  The attention to detail on my nails and cuticles was more than I've seen at most nail places.  Any little imperfection, she went back and fixed it!  And... Read More
Fantastic and extra thorough shellac manicure.  The attention to detail on my nails and cuticles was more than I've seen at most nail places.  Any little imperfection, she went back and fixed it!  And I didn't think my hands were that beat up!  Prices seem to be about average.  They accept credit cards here but a sign posted says that they prefer cash (don't we all??).  Thanks for the amazing manicure :) Read Less
Kimberly D.
8 Sep 2014
REPORT
Solid nail place.  The staff is friendly and they do a good job.  They can get pretty busy during the day so I try to come before 3pm.  They do great pedicures and give a nice leg and foot massage too... Read More
Solid nail place.  The staff is friendly and they do a good job.  They can get pretty busy during the day so I try to come before 3pm.  They do great pedicures and give a nice leg and foot massage too. Read Less
Hannah L.
5 Dec 2013
REPORT
I read the other reviews and I think Renee has every right to be that way and I'm surprised that she experienced something like that, but Leigh, I don't know.  Gel nails are done with gel power.  It i... Read More
I read the other reviews and I think Renee has every right to be that way and I'm surprised that she experienced something like that, but Leigh, I don't know.  Gel nails are done with gel power.  It is supposed to be like acrylic but tons better.  How do I know this?  I used to do nails.  Anyone who knows anything about nails should know this.  But I digress.I'm only writing a review based on my experience, like Leigh--though this has been her only one in two years, which says a lot.For my experience:I had an amazing pedicure here.  My feet have never felt that good before.  I had a really long massage.  My polish stayed on for almost six months!  My friend had a manicure here the same time I had my manicure and her polish stayed on for a while as well.  My little sister also had a couple polish changes done here too.  Good experiences every single time I've been here.  And I've been to a lot of different salons.  Sure, it's a pretty typical Vietnamese owned nail salon.  But every time I've been there, I had great service for cheap prices.I also had my eyebrows done here once.  It took longer than the usual time it takes for me to get them done anywhere else, but man.  I was really in love with the shape and overall look afterwards. Read Less
Renee A.
2 Mar 2013
REPORT
The people are nice but they glued the shellac on the nail with nail glue. After two applications there is almost no nail left!! Soaked nails for half hour in acetone an they stayed put, had to file c... Read More
The people are nice but they glued the shellac on the nail with nail glue. After two applications there is almost no nail left!! Soaked nails for half hour in acetone an they stayed put, had to file color off!!Update! They don't do this anymore! Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know