I go here to have my nails done for special occasions because it is really pricy, I went before easter for a shellac, i paid 35 dollars for the set which was fine and they cleaned my cuticle, but after 3 days it started peeling! I just had them done, I went in today and told them about it, they put super glue on it! LIKE SERIOUSLY THEY SHOULD REDO THEM! That’s so wrong i paid so much for them! And I even tip good i gave the girl like 8 dollars. I’m really disappointed in the customer service and how she put glue on them to make them stick! Very rude! I WILL NOT BE BACK! Ever! U guys have a 7 day policy about repairing a broken nail that YOU guys did! U should own up to that Read Less

I have been coming here for at least 10 years and I am still in love with this place. Every time I come here I am greeted right away, and never have to wait more than 10 minutes, if that. Super friendly and the prices are extremely reasonable. I would definitely recommend this place to anyone. I am always extremely satisfied with the quality of my nails. Double thumbs up!! Read Less

Terrible experience. Will never return. Both Employees I spoke with were incredibly rude. Left after 2 hours without polish so I could try to salvage what they had done. First salon that ever cut my fingers with the drill, completely drilled away the underside of my natural nail, and misshaped my nails so badly. I attempted to stop her and she literally raised her voice and yelled at me. I’ll never return Read Less

I just got back from Lily's and I loved every minute of my 1 1/2 hour mani and pedi! My daughter and I walked in got seated right away and the pampering started. The place looks amazing and it was very clean, the nail technicians spoke English and were very friendly, and the work was done very well. Thank you for this wonderful experience! Read Less

I tried this place because it's located right next to my gym. I've always gotten quick and friendly service. They do make an effort to greet you at the door and spend a good amount of time on your nails. I was treated nicely and never once felt like my nail tech was rushing. I was initially hesitant to try this place due to the bad service complaints, but this is just a regular nail salon with the typical service you would expect. You can't expect them to roll out the red carpet with places like this.Overall, a great place to get a mani/pedi if you live in the area. Don't let the bad reviews put you off! Read Less

My mom, aunt and myself all went to lily nails for a belated birthday celebration. We were all able to get into the salon and seated together for pedicures. They were very thorough and did a wonderful job on each of our feet. We then all got a manicure and again they did a great job. We left there feeling refreshed and with gorgeous nails. We will definitely all be going there again. Read Less

Love this place. I have been going for over 5 years! They're great! Make your appointments when needed but even on a Saturday morning I can walk in and begin my service within 5 minutes. My nails look great. He took his time. I got a foot massaged and my legs rubbed! I left a happy camper, as usual! Read Less

I love lily nails! If you have had a bad experience here, try them again. I say this because I've been going here forever and they've hired some people that did an awful job and gave awful service, but they always let them go. If you ask for Tina or bender, you will have fabulous service guaranteed! Read Less

Just moved to the area & was looking for a decent spot to get services done... Went this past Thursday & although the inside didn't look too bad, my pedicure was the worst I've ever had. The girl said she had been working there for 3 months but was entirely unprofessional - was on her phone texting for almost 5 minutes infront of me before she even started my service & then seemed to go through the steps without taking time to make my nails even length or shape.  The massage was not only short but entirely uncomfortable because she kept slapping my legs as she chatted with the person seated beside me... after she had painted my toes I was told to go sit at the dryer and then was basically rushed to pay & leave before I was even dry. Once I got to my car the polish was messed up & one of my nails was only half painted. $27 isn't a bad price for a pedicure but for the service I received it definitely was. My husband even told me it looked like I had done them myself lol definitely won't be returning. Read Less

I don't understand how this place is always so packed.  The area must be severely deprived of quality nail salons.  I went here about 3 times but enough is enough.    Every time I would go I was greeted by a 30-45 minute wait followed by a subpar mani/pedi session, in terms of staff professionalism and the actual mani/pedi.It's common knowledge that manis don't last as long as pedis, but I've been to other salons where my mani lasted at least a week, if not a couple days more.  Not at Lily Nails, though.  It starts chipping after a day or two.  Also, I would rather not have the nail tech dig around my nail with her own nail, trying to clean up the edges.    Once, I stood up to leave after I had already waited 25 minutes.  One of the employees noticed this and assured me it would only be another 10 minutes.  So of course I thought I might as well stay.  10 minutes turned into another 20.  I would stay away if I were you. Read Less

I always went here for my eyebrows but NEVER AGAIN! They seem to not care about their customers. I will be talking my business elsewhere. They did an ok job when they did do them and the mani/pedi aren't bad either.I wanted to give a fair review but I like customer service above all and it's just not that great. Read Less

This is your basic Vietnamese nail salon plus.  The many added amenities include: nail techs all speak English, all of the pedicure chairs are operational and give GREAT butt/thigh massages as well as the usual back kneading, I've never waited more than 15 minutes without EVER making an appointment, and they have flatscreen in front of the foot baths.The actual mani/pedis are pretty standard with some added extras like hot towels and the fact that they sanitize everything in front of you.  I wouldn't say it's the best ever but definitely the best in the area especially for the prices.  I would definitely wait for the younger male tech as he is the most personable and does the best work. Read Less

I am visiting the Detroit area and was looking for a place to have a pedicure on Yelp and there were not very many reviews for salons in the area.  So, my sister-in-law and I decided to check this place out.  The only reason I didn't give them 5 stars is because when we entered the salon they weren't as attentive as I am use to, but they were very busy.  Once we were seated though it was awesome.  They have a good selection of colors and they have shiatzu chairs(which I love).  They were very friendly and chatted with us during the pedicure.  The pedicure itself was great and my feet felt like heaven when I left.  The prices were pretty standard for a SPA Pedicure, $25.This was my sister-in-laws first pedicure and she will definitely be going back! Read Less