I arrived at 7:15pm. Their website & door on the place of business states they close @8pm. They refused to serve me & lied & stated that they closed @7pm. I pointed out the hours of business on their door & they still refused to help me. Sorry, I will not be back. They lost out on a 100.00 customer. Smh Read Less

I've only receive pedicures here.. I've never had to wait. They do a thorough job. They charge the same or less than other local nail salons. Everyone was down to earth and friendly. Oh they have wine 🍷 water and the good mints also. Read Less

I was /am so impressed by their beautiful salon. They were very kind and considered and helpful......very sterile, going back in March... 5☆ place ( my toe nails were very long and he did an excellent jib)LLF Read Less

I have been coming here for over 9 years. Everyone is so externally nice, always do a great job, and it's very clean. Lately there has been some very rude customers but that is not because of the employees its because the customers are impatient, inconsiderate and just plain rude. Please don't let their ratings change your mind about coming here. I did not work here and do not get any benefits for placing this review. Read Less

The best place downriver to get your nails done! Always fast and friendly, the technicians won’t price gouge you here and always make sure you get what you want. Everyone is polite and friendly. Highly recommend! Read Less

Horrible service first person also came with two other people and was getting a overlay and I asked for them to be extended and they didn't do it and took the next person also my mom had a mani and pedi and they id the pedi and told her she had to wait for her nails...Beware waste of time horrible place never again they all have attitudes Read Less

This place is rude and unprofessional. Don't even try bringing kids because they will refuse to service them. I have never seen or heard such crap service especially in earshot of a small child. This place needs to be shut down just to show the owners the power of the free market when your customer service is beyond substandard. ZERO STARS! Read Less

My experience was absolutely terrible! I understand that they don't speak much english, bit if you can't follow a customer's request because of a language barrier, something's gotta give. She asked me if I liked her shape (almond), I said yes. She asked me if I liked her length (short), I said yes. She gave me nails that each had a distinct different shape, none of them being what she had on her hands. They looked AWFUL. I asked her to fix them, and she asked me which ones, I said all of them. I nicely said "I thought mine were going to look like yours!" She made them even worse. I let her paint them and I bit my tongue, not saying anything, because I don't like to be rude. Finally, as my nails were drying, I kindly told her that they looked nothing like I asked for, and asked her to redo them. She starts yelling at me to go sit in her chair. I told her that I asked for her shape and she said "my hands small, you have big man hands". I was appauled! She filed away for a second before another guy came pver and fixed them completely for me. He was rude to me the entire time, but they looked way better. He made the acrylic SO thin though, probably because he was mad at me for making them redo my nails. I've had these for 3 days and one already broke off. I am livid that I was refused a refund. Highly don't reccommend. Read Less

I had a terrible experience here. I went here last week for the first time because it was close to home. I was here for 2 hours for a basic mani/pedi that was done horribly. My feet were still rough as all hell after the pedicure. My nails chipped within an hour of leaving. The man who did my nails made 2 of them bleed and didn't even apologize. He made a couple super creepy comments to me while he was doing my feet I almost left at that point. After that I got my eyebrows waxed by a female who SLAUGHTERED them. They were so uneven it wasn't even funny. She didnt even get all the wax off of my eyebrow area! It made me breakout(first time thats ever happened from a wax). I will NEVER go back here. Read Less

Clean and newly remodeled.  Deluxe pedicure worth the money.  Don't get the regular pedicure and expect them to massage you forever.  You get what you pay for.  Edwin is my favorite nail tech. He takes his time and listens to what you want.  He also makes suggestions and I've never been disappointed with them. Jenny is always joking and makes the customers feel welcomed.  I won't go anywhere else in the area. Read Less

Beautiful shop. Very clean. My pedicure could've been much better with more massaging and better cleaning of the toe nails and they could've spent more time making my feet softer,which was my whole point in going. Friendly and great staff. My full set was beautiful! A bit pricey but definitely will return Read Less

I will never ever come back here. This is by far the most unprofessional business I've ever been to. First off, the woman who did my pedicure was so incredibly rude and was blatantly talking trash about me IN FRONT OF ME. She had asked me if I wanted a design on my big toe and I was having a hard time understanding her because of her accent. Once I realized what she had asked me, I responded with yes please, and she proceeded to mock me to the nail tech next to me because I couldn't understand her and then refused to give me a design. I know for a fact she was talking about me because she kept repeating "big toe, big toe" in english. She didn't even cut or file my toe nails and then when I went to pay, the employee saw I had cash and proceeded to push me to tip in cash. I asked for change from a $10 bill and the woman had the audacity to ask me how much I was going to tip her so she could make change. Read Less

I have been going to Kiss Nails for at least three years now. If you are complaining about their manners it is probably because you simply do not understand them. Perhaps, it is a difference in culture and expectations? I also happen to like Jenny. She can be spicy with a wonderful sense of humor. She runs a tight ship and can also be very tender and loving. This is much easier to ascertain as a regular. They have very many faithful clients so I doubt these few negative reviews will hurt them in the least. They always do a great job on my nails and I am always happy with the results which seem to last forever! I feel like family here. I actually miss them when I am away. Read Less

I went here about 6 months ago because they were the only salon close to my house open on Sunday and now I don't go anywhere else. They are the only place downriver that is consistent, fast, friendly staff and fairly priced. Highly recommend. Read Less

Not a bad experience. Staff was friendly enough and did a good job overall. I got the most expensive of their pedicures, which range from $23-$42, and I don't think the price was justified for the amount of extra pampering that was added. The massage in particular was very short -- less than five minutes. I'm from out-of-state and am used to a minimum 10-minute massage with a basic pedicure and around 20 minutes for deluxe pedicures. Read Less

The last two times I went to Kiss, my nails looked GREAT and I raved about them up and down to anyone who would listen. Now I will never go back.Yesterday I walked out of Kiss Nails because of the extremely hurtful and insulting racist comments Jenny was openly making with two customers (one of whom also seemed uncomfortable but participated in the conversation). I calmly and clearly explained to Jenny that I was leaving for this reason, and her defense was that she was "only joking." This not only racist and hurtful, but exTREMELY poor business practice. Kiss just lost a customer for good. Read Less

I was not very pleased with my experience here. I got a full set of acrylics with shellac and animal print designs on my nails. All was well and fine until my nail tech was determining length, I made it very clear that I wanted SHORT nails. He clipped them and filed them down 3 times and I still wanted them shorter, on the third time he asked me if the length was ok and I still said shorter he said "ok $5 more dollars" I then decided I was not returning to this establishment. $5 for what exactly? For you to file my nails down to the length I prefer? Isn't that his job? A week later I ended up filing them down myself bc I could no longer stand the length. I ended up spending $50 on my nails total, which I feel is a tad high, I feel like I was itemized. I was also told during my service that my nails were not easy to do... I'm not exactly sure why, or why that commentary was necessary either, I thought that was rude... And I awkwardly replied with a confused "sorry?" I was also there for an hour total, which I feel was a little bit long. My cheetah prints left something to be desired, but overall I was happy with the overall look of my nails (aside from the length).Regardless I still tipped $10 bc I live on tips myself (hairdressing and waitressing) and I understand that time is valuable. However I will not be returning to this place again. Nor would I recommend it. Sorry :( Read Less

I have been going to this salon to get a pedicure for many years. I have NEVER experienced a problem. I enjoy the friendliness of the staff and my toes look fabulous when I leave. I would recommend Kiss Nails to all of my friends!! Read Less

I had never been to a nail salon like this before. I went because my normal salon was all booked up for the weekend and I really needed my nails done. Kiss was pretty close to my house so I thought I'd give it a shot. Plus, their prices were considerably lower than my normal salon. I was actually excited to try them out. Unfortunately, I did not leave happy. For starters, I had made a 1 PM appointment in advance because I had somewhere I needed to be later in the day. I am really not sure the purpose of the appointment though as I sat there for almost 45 minutes twiddling my thumbs waiting for a nail tech. They did not apologize; they did not care. I ended up being late to the event I had to go to. By the way, I am not unreasonable. Had I waited 15 or even 20 minutes, I would not be complaining but 45 minutes and with no apology; HELL TO THE NO! In addition to this, when I walked in, I was not really greeted. I felt as if I was yelled at by a man sitting near the front desk. He asked me my name and then sternly told me to go get my polish. Like I said, I had never been here before so I was unsure where they kept the shellac colors. He pointed me to a very general area and provided no further assistance. Another point lost. Finally, I was pulled to a station where my manicure started; a station in which a woman had JUST gotten up from her manicure. I am not really sure if they cleaned the station. Eww! I needed this Mani so I sat down anyway and showed her the shellac color I was going for using my iPhone. It was 2 colors combined; darker color on the bottom (2 coats) with a lighter color on top (1 coat). The blend made a rich peachy color that was more brown tones than pink tones. The technician refused to do this. She said she didn't want to try mixing the colors even though they had both colors available. I understood where she was coming from so I asked if she could suggest a similar color to the blended colors I requested. Ya know, since she is the expert and all?! She did not want to suggest a color either. Ugh! So, I went to grab a new color that I thought looked similar to the darker peach color. I sit back down and she says, "No, that is brown. I won't do that. I will do something else that is closer to the color you wanted." What in the world? I had asked for a suggestion 10 minutes ago and she would not help so where was this coming from?! She went and pulled a color for me. It was very pinky. I told her I was concerned it was so light and had such a pink tint to it.  She said she would apply 3 coats to darken it up to achieve a similar color to the color I wanted. I was nervous about this. However, I figured she was the expert so I let her continue. So, after 3 coats of polish, what do I get? Super pink, super light nails. People, I am pale. No, I am beyond pale. I am so white I am see-through. Light pink nails do not even show up on me. I felt as if I just threw money down the toilet. I did not say anything as I had somewhere to be and I don't like confrontation per se. I certainly wasn't smiley/bubbly when I left  and even told her that my nails turned out pink just like I thought they would; sending a strong hint. She said they were pretty and didn't seem too concerned with how I felt. So, as stated above, I was not happy and am still not happy. The situation is such a bummer too because their prices were better than other local places. I guess it goes to show you, you get what you pay for. Signed,Frowning Pale Girl with Pink Nails Read Less

They're a run of the mill nail salon... It takes them time to update to the newest technology but they have (majority) nice staff & my nails are always beautiful when I leave. I've been going there for years and I appreciate the rapport I've built which gave them the 4th star. Had that not been a factor, they would receive 3 stars as its a pretty typical nail salon. Nothing too spectacular yet, you receive a quality Mani-Pedi with a massage that is somehow just right & not enough at the same time. Read Less

This salon tries to get people in and out as quickly as possible to make every penny that they can. For Southgate Prom 2011 they messed up so many of the girls nails and then refused to fix them or give a refund. The owner is very greedy, and the technicians are very sloppy !! They could have cared less about all of the complaints they were getting because they already had their money. So all of you downriver girls who still have prom coming up- go to a place that takes appointments and that has experienced technicians. Dont have your nails done here because they will take your money and get you out of there as quickly as possible no matter how your nails look. It was very aggravating to spend so much money on a prom dress and to have my hair done and then to feel unfinished because I had to undo what kiss nails did and just polish my regular nails myself. Read Less

Went in as walk in with my girlfriend to have pedicures and gel nails filled. The pedicures were great no complaints. While getting my nails filled however I did have a couple uncomfortable seconds when she was working on my nail and it would get too hot. However it was nice that she took her time, unlike at the mall when they are rushing just trying to get to the next person, I loved my nails when she was done. I am very much a perfectionist and I thought she did a really awesome job. However this location is more on the expensive side. I would recommend them to women having their nails done on a regular basis and are looking for good quality. Read Less