DIRTY..everything is old and dirty..their pumice stone STINKS...their deluxe pedicures are not done professionally. they put the hot towels into a bucket ew and they put it on my feet. and the towels ... Read More
DIRTY..everything is old and dirty..their pumice stone STINKS...their deluxe pedicures are not done professionally. they put the hot towels into a bucket ew and they put it on my feet. and the towels stink Read Less
L Fortune
8 Jul 2018
REPORT
I've been to this location a few times just to give it a try. The first time the service was horrible. The second time the service was worse and the technician left me to go start on a regular client ... Read More
I've been to this location a few times just to give it a try. The first time the service was horrible. The second time the service was worse and the technician left me to go start on a regular client that she has and just left me for someone else to finish. They're overpriced and they're rude. I wouldn't come here if this was my last resort. Read Less
La'Salle Beatriz
29 Jun 2018
REPORT
All three of their locations are horrible!
Not sure why they received such rave reviews when they're extremely unprofessional, especially the (Grosse Pointe location).
They lack customer service ski... Read More
All three of their locations are horrible!
Not sure why they received such rave reviews when they're extremely unprofessional, especially the (Grosse Pointe location).
They lack customer service skills; they speak very nasty to customers, and always have an attitude.
I mean how the hell do you not know how to design the most basic nail design( french tip) manicure?
On top of that, they try to persuade you to buy the most expensive nail service, which ultimately turns out horrible! I tried explaining to them how unprofessional their behavior was, but they didn't seem to care! The location on Marter has dirty carpet and doesn't feel clean, they also do not sanitise their tools(yuck)! Read Less
Jasmine Sullivan
20 Jun 2018
REPORT
My eyebrows look amazing but it would be nice if they put up a sign stating there’s a $14 minimum for credit/debit cards. Most of the staff is friendly, not ALL, but most. The employee who did my eyeb... Read More
My eyebrows look amazing but it would be nice if they put up a sign stating there’s a $14 minimum for credit/debit cards. Most of the staff is friendly, not ALL, but most. The employee who did my eyebrows did a great job but she was kind of rough and not that friendly. Read Less
barb c
1 Jun 2018
REPORT
I went here for a pedi at 6:55 thinking they were open until 8. Instead of asking me to reschedule, they made this a very uncomfortable experience. Rough doesn't touch it...toes totally stung terrib... Read More
I went here for a pedi at 6:55 thinking they were open until 8. Instead of asking me to reschedule, they made this a very uncomfortable experience. Rough doesn't touch it...toes totally stung terribly when the polish was done. They took my money, but made it clear they didn't want my business. Lucky for them, I will never be going back! Read Less
Amy Gennaro
22 Apr 2018
REPORT
Excellent shellacs, pedicures, and service. You will not be disappointed!
R B
9 Apr 2018
REPORT
I went in on a Sat to have a pedicure and full set. I must have had the owner doing my services, because she was wearing a Bluetooth head set and had to keep stopping my pedicure to take appointments... Read More
I went in on a Sat to have a pedicure and full set. I must have had the owner doing my services, because she was wearing a Bluetooth head set and had to keep stopping my pedicure to take appointments. In the middle of my pedicure, a lady walked in for a waxing. I was told she had come in earlier, so the nail tech stopped doing my pedicure and went in the back to wax the new customer. When she came back she had forgotten where she left off and skipped most of the steps that come with a pedicure. Next we started doing my nails. She asked me if I wanted Gel (more expensive) or acrylic. I said acrylic was fine and she seemed irritated and told me my nails were going to look very fake!! She started doing them at which point the salon started to get very busy with walk-ins. She asked everyone when they came in if they had called or made an appointment and when they said “no”, she got very annoyed. She was busy still taking appointments during the nail service and at one point I had to tell her that the nail wasn’t even glued on and had lifted! She rushed through my nails, the paint job was horrible and moved me to the dryer. Within a couple days 2 of my nails had come off, and one week later all my nails fell off! I will never go back to this salon! Read Less
S. Murphy
7 Feb 2018
REPORT
The technician was very rough. She cut my toe and several abrasions on the bottom of my other foot. Cold water. I was her last customer of the day and she was very sloppy, especially the pedicure. P... Read More
The technician was very rough. She cut my toe and several abrasions on the bottom of my other foot. Cold water. I was her last customer of the day and she was very sloppy, especially the pedicure. Polish on my cuticles. I got there at 530, was there until 715. Read Less
Jaclyn Standfest
19 Jan 2018
REPORT
Typical nail salon. Not too many extras, but I go here because they're less busy and quick to get my nails done. They're also good quality manicures and fair pricing.
Lauren Youngblood
21 Nov 2017
REPORT
They don’t work if they don’t feel like it. I wanted to go after work at 6:30 (they closed at 7:30) before going out of town the next day and they said “can you come tomorrow?” Uhh no? Pathetic. If gi... Read More
They don’t work if they don’t feel like it. I wanted to go after work at 6:30 (they closed at 7:30) before going out of town the next day and they said “can you come tomorrow?” Uhh no? Pathetic. If given the option go to the one by Sy Thai instead. Read Less
Nicole D.
4 Sep 2017
REPORT
Love this place! I've gone in quite a few times and always leave satisfied. Customer service is outstanding and they remember faces. Highly recommend
MayMay L.
10 Jun 2017
REPORT
This place is deceiving. Looks clean and organized at first glance but DON'T get a pedicure- especially if they are busy in the back room. Worst experience ever. They will rush you through, embarrass... Read More
This place is deceiving. Looks clean and organized at first glance but DON'T get a pedicure- especially if they are busy in the back room. Worst experience ever. They will rush you through, embarrass you for not keeping better care of nails, pressure you and discuss what you will tip them and skill level is subpar. Save your money (they are 2-3$ more than most places) and find a more skilled crew that will help you relax and be glad you came to their shop. Read Less
Maha A.
15 Feb 2017
REPORT
I visited this place about 3 times and I wasn't satisfied in any of my visits. Most of their staff are rude and unprofessional. It wouldn't harm if they smile at their customers a little bit. I hated ... Read More
I visited this place about 3 times and I wasn't satisfied in any of my visits. Most of their staff are rude and unprofessional. It wouldn't harm if they smile at their customers a little bit. I hated when they gossip in Chinese and I feel they are talking about me. They only accept cash tips which makes it inconvenient. I used to make my eyebrows there, the tech spent 3 minutes only to do my eyebrows. She waxed my eyebrows then rub it with a dry towel!! I got a burn in my upper eye lid and my skin stayed red for 2 days !! Also, my last service was manicure and the guy wasn't gentle at all, he ripped the skin around my nail which made it hard for me to shower my hair or even wear my clothes. I am warning you, don't go there. Read Less
Joanne Fisher
15 Nov 2016
REPORT
Amazing pedicures and shellac for my fingers I'm so pampered when I come here! I highly recommend this place.
Angel B.
2 Oct 2016
REPORT
Terrible experience went in for a fill and polish it cost 22 for a fill and they were trying to charge me 27 more dollars for a polish so I'm like ok whatever that expensive but I'm here show me what ... Read More
Terrible experience went in for a fill and polish it cost 22 for a fill and they were trying to charge me 27 more dollars for a polish so I'm like ok whatever that expensive but I'm here show me what u got for that kind of money!! She didn't even clean my sides and underneath but was doing a clear French tip seriously you'll see all that!! I won't go there again for what there asking you can get anywhere else for almost half the price anywhere else!! Even the manager could barely speak English so there's no communication with the staff I think they think because there off Jefferson they need more money well sorry your not worth it Read Less
Yanice J.
1 Jul 2016
REPORT
I can here with my daughter, my bestie and her daughter. The place is clean and they took their time on our hands and feet. I was very please with the service and mostly likely will return.
Jamie L.
7 May 2016
REPORT
This is a well ventilated and clean spa. As my daughter and I walked in, we were greeted immediately. My daughter and I spent a nice Sunday after pampering our feet!
Deborah L.
22 Dec 2015
REPORT
Called for 45 min. on a Sun., no one answered so finally left a message for an appt. for 3 mani & pedi. Got no call back and even called morning of appt. and left another message. Got there and was to... Read More
Called for 45 min. on a Sun., no one answered so finally left a message for an appt. for 3 mani & pedi. Got no call back and even called morning of appt. and left another message. Got there and was told no message no appt. NO WAY TO RUN A BUSINESS! Read Less
Ujon C.
12 Aug 2015
REPORT
It's good, or better than average I would say. The person who did my nail was kind and meticulously removed all cuticles. Also I like the way my nails cut. I did shellac which needs multiple layers wi... Read More
It's good, or better than average I would say. The person who did my nail was kind and meticulously removed all cuticles. Also I like the way my nails cut. I did shellac which needs multiple layers with uv light. Think here has the longest course, and I like it. They seem to know how to do it right. I'll go again next time, maybe I'll be a regular. Cons, Inside of the shop isn't that spacey, and they the tables are too close, so I felt like I'm getting the powders of filed fingernail from a customer next to me. But in fact, there're small fans in each table and i don't think it really happens. Read Less
Erika V.
29 Jun 2015
REPORT
I love this place! They're always very friendly and do a great job! My pedi lasted a month! I probably could have gone a little longer in all actuality. It's very clean inside. You can pay with your c... Read More
I love this place! They're always very friendly and do a great job! My pedi lasted a month! I probably could have gone a little longer in all actuality. It's very clean inside. You can pay with your card but you can't tip on the card so bring cash! Read Less
DIRTY..everything is old and dirty..their pumice stone STINKS...their deluxe pedicures are not done professionally. they put the hot towels into a bucket ew and they put it on my feet. and the towels ... Read More
DIRTY..everything is old and dirty..their pumice stone STINKS...their deluxe pedicures are not done professionally. they put the hot towels into a bucket ew and they put it on my feet. and the towels stink Read Less
L Fortune
8 Jul 2018
REPORT
☆☆☆☆☆
REPORT
I've been to this location a few times just to give it a try. The first time the service was horrible. The second time the service was worse and the technician left me to go start on a regular client ... Read More
I've been to this location a few times just to give it a try. The first time the service was horrible. The second time the service was worse and the technician left me to go start on a regular client that she has and just left me for someone else to finish. They're overpriced and they're rude. I wouldn't come here if this was my last resort. Read Less
La'Salle Beatriz
29 Jun 2018
REPORT
☆☆☆☆☆
REPORT
All three of their locations are horrible!
Not sure why they received such rave reviews when they're extremely unprofessional, especially the (Grosse Pointe location).
They lack customer service ski... Read More
All three of their locations are horrible!
Not sure why they received such rave reviews when they're extremely unprofessional, especially the (Grosse Pointe location).
They lack customer service skills; they speak very nasty to customers, and always have an attitude.
I mean how the hell do you not know how to design the most basic nail design( french tip) manicure?
On top of that, they try to persuade you to buy the most expensive nail service, which ultimately turns out horrible! I tried explaining to them how unprofessional their behavior was, but they didn't seem to care! The location on Marter has dirty carpet and doesn't feel clean, they also do not sanitise their tools(yuck)! Read Less
Jasmine Sullivan
20 Jun 2018
REPORT
☆☆☆☆☆
REPORT
My eyebrows look amazing but it would be nice if they put up a sign stating there’s a $14 minimum for credit/debit cards. Most of the staff is friendly, not ALL, but most. The employee who did my eyeb... Read More
My eyebrows look amazing but it would be nice if they put up a sign stating there’s a $14 minimum for credit/debit cards. Most of the staff is friendly, not ALL, but most. The employee who did my eyebrows did a great job but she was kind of rough and not that friendly. Read Less
barb c
1 Jun 2018
REPORT
☆☆☆☆☆
REPORT
I went here for a pedi at 6:55 thinking they were open until 8. Instead of asking me to reschedule, they made this a very uncomfortable experience. Rough doesn't touch it...toes totally stung terrib... Read More
I went here for a pedi at 6:55 thinking they were open until 8. Instead of asking me to reschedule, they made this a very uncomfortable experience. Rough doesn't touch it...toes totally stung terribly when the polish was done. They took my money, but made it clear they didn't want my business. Lucky for them, I will never be going back! Read Less
Amy Gennaro
22 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Excellent shellacs, pedicures, and service. You will not be disappointed!
R B
9 Apr 2018
REPORT
☆☆☆☆☆
REPORT
I went in on a Sat to have a pedicure and full set. I must have had the owner doing my services, because she was wearing a Bluetooth head set and had to keep stopping my pedicure to take appointments... Read More
I went in on a Sat to have a pedicure and full set. I must have had the owner doing my services, because she was wearing a Bluetooth head set and had to keep stopping my pedicure to take appointments. In the middle of my pedicure, a lady walked in for a waxing. I was told she had come in earlier, so the nail tech stopped doing my pedicure and went in the back to wax the new customer. When she came back she had forgotten where she left off and skipped most of the steps that come with a pedicure. Next we started doing my nails. She asked me if I wanted Gel (more expensive) or acrylic. I said acrylic was fine and she seemed irritated and told me my nails were going to look very fake!! She started doing them at which point the salon started to get very busy with walk-ins. She asked everyone when they came in if they had called or made an appointment and when they said “no”, she got very annoyed. She was busy still taking appointments during the nail service and at one point I had to tell her that the nail wasn’t even glued on and had lifted! She rushed through my nails, the paint job was horrible and moved me to the dryer. Within a couple days 2 of my nails had come off, and one week later all my nails fell off! I will never go back to this salon! Read Less
S. Murphy
7 Feb 2018
REPORT
☆☆☆☆☆
REPORT
The technician was very rough. She cut my toe and several abrasions on the bottom of my other foot. Cold water. I was her last customer of the day and she was very sloppy, especially the pedicure. P... Read More
The technician was very rough. She cut my toe and several abrasions on the bottom of my other foot. Cold water. I was her last customer of the day and she was very sloppy, especially the pedicure. Polish on my cuticles. I got there at 530, was there until 715. Read Less
Jaclyn Standfest
19 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Typical nail salon. Not too many extras, but I go here because they're less busy and quick to get my nails done. They're also good quality manicures and fair pricing.
Lauren Youngblood
21 Nov 2017
REPORT
☆☆☆☆☆
REPORT
They don’t work if they don’t feel like it. I wanted to go after work at 6:30 (they closed at 7:30) before going out of town the next day and they said “can you come tomorrow?” Uhh no? Pathetic. If gi... Read More
They don’t work if they don’t feel like it. I wanted to go after work at 6:30 (they closed at 7:30) before going out of town the next day and they said “can you come tomorrow?” Uhh no? Pathetic. If given the option go to the one by Sy Thai instead. Read Less
Nicole D.
4 Sep 2017
REPORT
☆☆☆☆☆
REPORT
Love this place! I've gone in quite a few times and always leave satisfied. Customer service is outstanding and they remember faces. Highly recommend
MayMay L.
10 Jun 2017
REPORT
☆☆☆☆☆
REPORT
This place is deceiving. Looks clean and organized at first glance but DON'T get a pedicure- especially if they are busy in the back room. Worst experience ever. They will rush you through, embarrass... Read More
This place is deceiving. Looks clean and organized at first glance but DON'T get a pedicure- especially if they are busy in the back room. Worst experience ever. They will rush you through, embarrass you for not keeping better care of nails, pressure you and discuss what you will tip them and skill level is subpar. Save your money (they are 2-3$ more than most places) and find a more skilled crew that will help you relax and be glad you came to their shop. Read Less
Maha A.
15 Feb 2017
REPORT
☆☆☆☆☆
REPORT
I visited this place about 3 times and I wasn't satisfied in any of my visits. Most of their staff are rude and unprofessional. It wouldn't harm if they smile at their customers a little bit. I hated ... Read More
I visited this place about 3 times and I wasn't satisfied in any of my visits. Most of their staff are rude and unprofessional. It wouldn't harm if they smile at their customers a little bit. I hated when they gossip in Chinese and I feel they are talking about me. They only accept cash tips which makes it inconvenient. I used to make my eyebrows there, the tech spent 3 minutes only to do my eyebrows. She waxed my eyebrows then rub it with a dry towel!! I got a burn in my upper eye lid and my skin stayed red for 2 days !! Also, my last service was manicure and the guy wasn't gentle at all, he ripped the skin around my nail which made it hard for me to shower my hair or even wear my clothes. I am warning you, don't go there. Read Less
Joanne Fisher
15 Nov 2016
REPORT
☆☆☆☆☆
REPORT
Amazing pedicures and shellac for my fingers I'm so pampered when I come here! I highly recommend this place.
Angel B.
2 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Terrible experience went in for a fill and polish it cost 22 for a fill and they were trying to charge me 27 more dollars for a polish so I'm like ok whatever that expensive but I'm here show me what ... Read More
Terrible experience went in for a fill and polish it cost 22 for a fill and they were trying to charge me 27 more dollars for a polish so I'm like ok whatever that expensive but I'm here show me what u got for that kind of money!! She didn't even clean my sides and underneath but was doing a clear French tip seriously you'll see all that!! I won't go there again for what there asking you can get anywhere else for almost half the price anywhere else!! Even the manager could barely speak English so there's no communication with the staff I think they think because there off Jefferson they need more money well sorry your not worth it Read Less
Yanice J.
1 Jul 2016
REPORT
☆☆☆☆☆
REPORT
I can here with my daughter, my bestie and her daughter. The place is clean and they took their time on our hands and feet. I was very please with the service and mostly likely will return.
Jamie L.
7 May 2016
REPORT
☆☆☆☆☆
REPORT
This is a well ventilated and clean spa. As my daughter and I walked in, we were greeted immediately. My daughter and I spent a nice Sunday after pampering our feet!
Deborah L.
22 Dec 2015
REPORT
☆☆☆☆☆
REPORT
Called for 45 min. on a Sun., no one answered so finally left a message for an appt. for 3 mani & pedi. Got no call back and even called morning of appt. and left another message. Got there and was to... Read More
Called for 45 min. on a Sun., no one answered so finally left a message for an appt. for 3 mani & pedi. Got no call back and even called morning of appt. and left another message. Got there and was told no message no appt. NO WAY TO RUN A BUSINESS! Read Less
Ujon C.
12 Aug 2015
REPORT
☆☆☆☆☆
REPORT
It's good, or better than average I would say. The person who did my nail was kind and meticulously removed all cuticles. Also I like the way my nails cut. I did shellac which needs multiple layers wi... Read More
It's good, or better than average I would say. The person who did my nail was kind and meticulously removed all cuticles. Also I like the way my nails cut. I did shellac which needs multiple layers with uv light. Think here has the longest course, and I like it. They seem to know how to do it right. I'll go again next time, maybe I'll be a regular. Cons, Inside of the shop isn't that spacey, and they the tables are too close, so I felt like I'm getting the powders of filed fingernail from a customer next to me. But in fact, there're small fans in each table and i don't think it really happens. Read Less
Erika V.
29 Jun 2015
REPORT
☆☆☆☆☆
REPORT
I love this place! They're always very friendly and do a great job! My pedi lasted a month! I probably could have gone a little longer in all actuality. It's very clean inside. You can pay with your c... Read More
I love this place! They're always very friendly and do a great job! My pedi lasted a month! I probably could have gone a little longer in all actuality. It's very clean inside. You can pay with your card but you can't tip on the card so bring cash! Read Less