The men are rude and disrespectful. They are not hospitable and their customer service skills and english are poor. Tina on the other hand is always sweet and professional.
Dalissia Johnson
21 May 2018
REPORT
Will never go back. Very rude needs to be shutdown i dont see how people go there. You have lost my business dont deserve a dime treat customers very poorly.
Kelly Johnson
14 May 2018
REPORT
Total rip off. I got a manicure on Saturday and on Sunday my nails were chipping. I went back Monday and was told regular polish only lasts 2 days. She told me I should've gotten gel...r u kidding me?... Read More
Total rip off. I got a manicure on Saturday and on Sunday my nails were chipping. I went back Monday and was told regular polish only lasts 2 days. She told me I should've gotten gel...r u kidding me?! Read Less
Brianna Keblbeck
9 Apr 2018
REPORT
If I could give zero stars I would have done that but I had to give at least one to be able to comment. Every last person in the place is rude as hell. Absolutely no chairside manners what so ever!!!!... Read More
If I could give zero stars I would have done that but I had to give at least one to be able to comment. Every last person in the place is rude as hell. Absolutely no chairside manners what so ever!!!! I was in there today and this will be my very last time in there again. The girl that did my toes was absolutely rude for no unnecessary reason. Which sucks because I drive about 45 minutes to come there just for my eyebrows. But I will never ever walk foot in that place again! Thank you for the most terrible service today! Read Less
christina root
13 Feb 2018
REPORT
The woman owner was incredibly rude to me. Getting your nails done should be relaxing, but I was very tense and embarrassed at how I was being treated.
Lindsay Britton
11 Aug 2017
REPORT
I will never EVER recommend this establishment to anyone. I'm a very easy going individual, however when you're telling my sister and I to shut up while we are communicating amongst ourselves, then ru... Read More
I will never EVER recommend this establishment to anyone. I'm a very easy going individual, however when you're telling my sister and I to shut up while we are communicating amongst ourselves, then rudely point and talk about your customer/s in Vietnamese as well as broken English in between........you have lost my business!! Your job is customer service.......which means you're to serve your customers. I am paying you for your services, and if your service is poor, do not expect my business ever again. I was rushed and wasn't given the option of even somewhat enjoying my personal time. Also, getting up to talk for long periods of time and avoiding your customer that you have started working with is rude. Have the decency to let your client know that you're stepping away for a moment and will get back with them. I have given this place MULTIPLE chances to show me actual customer service, and still no change. Upcharging your customers just because you feel like it? They charged me $40 for a basic color fill that cost $25. If you do not like being busy and having customers come in to work with you, my personal suggestion is for you to change your profession. Read Less
Mia Lynn
10 May 2017
REPORT
I WILL NEVER GO HERE AGAIN! Wouldn't let someone I did like even go their to get their nails done. I went in for a fill and have my nails cut down. The girl said they needed to just be completely redo... Read More
I WILL NEVER GO HERE AGAIN! Wouldn't let someone I did like even go their to get their nails done. I went in for a fill and have my nails cut down. The girl said they needed to just be completely redone, ok great, said she would charge me $40 for the new set, alright amazing. She then proceeded to RIP off my nails instead of soak them off, drilled down on my cuticles, dug her nail into my fingers to making it painful (just adding to the pain from having the old stuff ripped off), paid absolutely no mind to my bruised finger (all black and blue under the nail so hard to miss that something clearly happened recently), was rude just start to finish. My fingers are still throbbing, I have to take a pain reliever to try and help. They were NOT busy in the least bit, I was the only person in there after walking in and 3 girls just left. Most the girls working were sleeping in the chairs or on their phone, also found some of the attire to be inappropriate. I will stick to my normal place from now on, I encourage anyone thonking of going here to stay away if you want your fingers to not throb in pain. Read Less
Kristin Mertz
5 May 2017
REPORT
Not perfect but I think it was a good price and not a super long process! They have a lot of options and can do anything you ask for
Hayley K.
10 Apr 2017
REPORT
Absolutely terrible. So unsanitary and have no regard for a client's comfort or preference. Destroy people's cuticles and cause infections, then have the audacity to be rude and deny refunds when aske... Read More
Absolutely terrible. So unsanitary and have no regard for a client's comfort or preference. Destroy people's cuticles and cause infections, then have the audacity to be rude and deny refunds when asked. Also have heard many instances of this salon denying service to people of color and also disabled individuals, due to fear of them "not being able to afford it." Horrible horrible services, steer clear! Read Less
Richie Palmer
1 Mar 2017
REPORT
Not my experience but my girlfriends She said the paid $80 for a pedi and full set. They were crooked, the staff rushed through the pedi and the manicure, 4 different techs worked on her. They kept ta... Read More
Not my experience but my girlfriends She said the paid $80 for a pedi and full set. They were crooked, the staff rushed through the pedi and the manicure, 4 different techs worked on her. They kept talking about her in a foreign language, looking at her feet and laughing. Yes her feet were rough, that's why she went there. Service sucked. They made her toes bleed, didn't take their time whatsoever. Save your money! Read Less
Tothany B.
8 Jan 2017
REPORT
Do NOT come this is anger filled disrespectful place. They have yet to realize customers are how you keep your doors open. No I am not a "customers are not always right" person at all but no customer ... Read More
Do NOT come this is anger filled disrespectful place. They have yet to realize customers are how you keep your doors open. No I am not a "customers are not always right" person at all but no customer service at all? Jesus! Just don't do anything that makes you have to interact with people if that's not you talent. WE help you pay your bills, don't yell at customers for silly things like accidentally knocking over polish. I am MORTIFIED for that young lady. It was a mistake! So they scolded her like a child and refusing to finish her nails if she didn't pay you $10 for the polish she knocked over? I'd rather go to Walgreens and press my luck with the cosmetic counter cashier doing my nails. Read Less
Lindsay Macleod
1 Nov 2016
REPORT
Don't waste your time. They say come on in pick a color, but don't tell you that they can't help you for at least 20 minutes. Even when they are not busy you will wait.
Diana W.
12 Sep 2016
REPORT
My 1st and LAST time here. I asked to have my artificial gel nails soaked off. I had never had gel nails before and didn't know what to expect. The woman cut my nails down (while nails were flying i... Read More
My 1st and LAST time here. I asked to have my artificial gel nails soaked off. I had never had gel nails before and didn't know what to expect. The woman cut my nails down (while nails were flying in my eyes) then took an instrument and dug between my nail and the artificial ones! I was yellin because it hurt! I kept saying "I thought you were soaking them off?" and she kept telling me "No, this better for you". This place might be ok for just a plain pedicure or manicure, but not to have gels removed! Read Less
Diana W.
9 Sep 2016
REPORT
They might be good for a regular pedicure/manicure, but I would never go back again for gel nail removal. Employee was rude. I asked for artificial nails with gel to be SOAKED off. She proceeded to ... Read More
They might be good for a regular pedicure/manicure, but I would never go back again for gel nail removal. Employee was rude. I asked for artificial nails with gel to be SOAKED off. She proceeded to scrape between my nail and the artificial nail. I was actually yelling because it hurt. She would not listen to my protests. I'm very unhappy with the service I received Read Less
Shaiyan M.
31 Jul 2016
REPORT
The lady there was SO rude. I will never go back there. I went to get acrylics and she filed and buffed my natural nails down so short there was almost no natural nail left. I started bleeding on one ... Read More
The lady there was SO rude. I will never go back there. I went to get acrylics and she filed and buffed my natural nails down so short there was almost no natural nail left. I started bleeding on one of my fingers and I asked her not to file it anymore and she still did it. Not to mention she took my left over acrylic from before off that was damaged off by ripping it off with tweezers. Horrible service. Very rude. Read Less
Leslie S.
3 Sep 2015
REPORT
Very poor customer service. After being treated poorly and deciding after five minutes of sitting in the chair with polish only removed, it was clear the staff did not want us as a customer and we wer... Read More
Very poor customer service. After being treated poorly and deciding after five minutes of sitting in the chair with polish only removed, it was clear the staff did not want us as a customer and we were nearly screamed at by the manager. After an embarrassing display of anger by the manager, she insisted we pay $15 per person for removal of toe nail polish. After being bullied into paying $30 we left feeling disrespected with no services provided. Read Less
Leslie S.
3 Sep 2015
REPORT
Very poor customer service. After being treated poorly and deciding after five minutes of sitting in the chair with polish only removed, it was clear the staff did not want us as a customer and we wer... Read More
Very poor customer service. After being treated poorly and deciding after five minutes of sitting in the chair with polish only removed, it was clear the staff did not want us as a customer and we were nearly screamed at by the manager. After an embarrassing display of anger by the manager, she insisted we pay $15 per person for removal of toe nail polish. After being bullied into paying $30 we left feeling disrespected with no services provided. Read Less
Samantha M.
18 Dec 2014
REPORT
I went here with my cousin and my daughter. We will never go back. The other nail salon, down by Sears was having a deal, we decided to go down to Lee's to see prices differences and they agreed to gi... Read More
I went here with my cousin and my daughter. We will never go back. The other nail salon, down by Sears was having a deal, we decided to go down to Lee's to see prices differences and they agreed to give us the same deal. We stayed. After we got our nails done, they took back their deal they agreed to and we ended up paying much more than we were told. The lady was very rude. She was snapping her fingers at me telling me to pay her now, before telling me how much everything was. After I told her we were told we were going to get the same deal as we could have gotten from Modern Nails, she began saying they don't have deals there and they don't have the same deals as their competition. They lie to get their business and they're very rude after they're done. Again, we won't go back. We'll go to Modern Nails. Bye Lee's. Read Less
Amber T.
16 Jun 2014
REPORT
Had to get 3 nails removed, and a new set. Girl did a great job but my price went from being $40, to $45 to finally $50.50. Price kept going up. Weird. Again nails looked good but disappointed in cos... Read More
Had to get 3 nails removed, and a new set. Girl did a great job but my price went from being $40, to $45 to finally $50.50. Price kept going up. Weird. Again nails looked good but disappointed in cost Read Less
kristi.foxcaldwell
10 Feb 2013
REPORT
took my daughter to have our nails done for her birthday, thought they were unfriendly and very over priced, plus they didnt even do that great of a job. VERY disappointed! will never go back to this ... Read More
took my daughter to have our nails done for her birthday, thought they were unfriendly and very over priced, plus they didnt even do that great of a job. VERY disappointed! will never go back to this location. Read Less
hisba gurl
1 Dec 2008
REPORT
THE BEST PLACE TO GET YOUR EYEBROWS DONE IN SAGINAW. PERIOD. TINA IS AMAZING AT DOING EYEBROWS AND FOR ONLY $10.00! I AM VERY PICKY ABOUT MY EYEBROWS AND AFTER I LEFT I COULDN'T STOP STARING AT MY ... Read More
THE BEST PLACE TO GET YOUR EYEBROWS DONE IN SAGINAW. PERIOD. TINA IS AMAZING AT DOING EYEBROWS AND FOR ONLY $10.00! I AM VERY PICKY ABOUT MY EYEBROWS AND AFTER I LEFT I COULDN'T STOP STARING AT MY BEAUTIFULLY SHAPED BROWS! I HAVE BEEN TO THE BEST MAKEUP ARTISTS IN THE DETROIT AREA FOR MY EYEBROWS AND NONE OF THEM CAN DO THEM LIKE TINA! Read Less
The men are rude and disrespectful. They are not hospitable and their customer service skills and english are poor. Tina on the other hand is always sweet and professional.
Dalissia Johnson
21 May 2018
REPORT
☆☆☆☆☆
REPORT
Will never go back. Very rude needs to be shutdown i dont see how people go there. You have lost my business dont deserve a dime treat customers very poorly.
Kelly Johnson
14 May 2018
REPORT
☆☆☆☆☆
REPORT
Total rip off. I got a manicure on Saturday and on Sunday my nails were chipping. I went back Monday and was told regular polish only lasts 2 days. She told me I should've gotten gel...r u kidding me?... Read More
Total rip off. I got a manicure on Saturday and on Sunday my nails were chipping. I went back Monday and was told regular polish only lasts 2 days. She told me I should've gotten gel...r u kidding me?! Read Less
Brianna Keblbeck
9 Apr 2018
REPORT
☆☆☆☆☆
REPORT
If I could give zero stars I would have done that but I had to give at least one to be able to comment. Every last person in the place is rude as hell. Absolutely no chairside manners what so ever!!!!... Read More
If I could give zero stars I would have done that but I had to give at least one to be able to comment. Every last person in the place is rude as hell. Absolutely no chairside manners what so ever!!!! I was in there today and this will be my very last time in there again. The girl that did my toes was absolutely rude for no unnecessary reason. Which sucks because I drive about 45 minutes to come there just for my eyebrows. But I will never ever walk foot in that place again! Thank you for the most terrible service today! Read Less
christina root
13 Feb 2018
REPORT
☆☆☆☆☆
REPORT
The woman owner was incredibly rude to me. Getting your nails done should be relaxing, but I was very tense and embarrassed at how I was being treated.
Lindsay Britton
11 Aug 2017
REPORT
☆☆☆☆☆
REPORT
I will never EVER recommend this establishment to anyone. I'm a very easy going individual, however when you're telling my sister and I to shut up while we are communicating amongst ourselves, then ru... Read More
I will never EVER recommend this establishment to anyone. I'm a very easy going individual, however when you're telling my sister and I to shut up while we are communicating amongst ourselves, then rudely point and talk about your customer/s in Vietnamese as well as broken English in between........you have lost my business!! Your job is customer service.......which means you're to serve your customers. I am paying you for your services, and if your service is poor, do not expect my business ever again. I was rushed and wasn't given the option of even somewhat enjoying my personal time. Also, getting up to talk for long periods of time and avoiding your customer that you have started working with is rude. Have the decency to let your client know that you're stepping away for a moment and will get back with them. I have given this place MULTIPLE chances to show me actual customer service, and still no change. Upcharging your customers just because you feel like it? They charged me $40 for a basic color fill that cost $25. If you do not like being busy and having customers come in to work with you, my personal suggestion is for you to change your profession. Read Less
Mia Lynn
10 May 2017
REPORT
☆☆☆☆☆
REPORT
I WILL NEVER GO HERE AGAIN! Wouldn't let someone I did like even go their to get their nails done. I went in for a fill and have my nails cut down. The girl said they needed to just be completely redo... Read More
I WILL NEVER GO HERE AGAIN! Wouldn't let someone I did like even go their to get their nails done. I went in for a fill and have my nails cut down. The girl said they needed to just be completely redone, ok great, said she would charge me $40 for the new set, alright amazing. She then proceeded to RIP off my nails instead of soak them off, drilled down on my cuticles, dug her nail into my fingers to making it painful (just adding to the pain from having the old stuff ripped off), paid absolutely no mind to my bruised finger (all black and blue under the nail so hard to miss that something clearly happened recently), was rude just start to finish. My fingers are still throbbing, I have to take a pain reliever to try and help. They were NOT busy in the least bit, I was the only person in there after walking in and 3 girls just left. Most the girls working were sleeping in the chairs or on their phone, also found some of the attire to be inappropriate. I will stick to my normal place from now on, I encourage anyone thonking of going here to stay away if you want your fingers to not throb in pain. Read Less
Kristin Mertz
5 May 2017
REPORT
☆☆☆☆☆
REPORT
Not perfect but I think it was a good price and not a super long process! They have a lot of options and can do anything you ask for
Hayley K.
10 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Absolutely terrible. So unsanitary and have no regard for a client's comfort or preference. Destroy people's cuticles and cause infections, then have the audacity to be rude and deny refunds when aske... Read More
Absolutely terrible. So unsanitary and have no regard for a client's comfort or preference. Destroy people's cuticles and cause infections, then have the audacity to be rude and deny refunds when asked. Also have heard many instances of this salon denying service to people of color and also disabled individuals, due to fear of them "not being able to afford it." Horrible horrible services, steer clear! Read Less
Richie Palmer
1 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Not my experience but my girlfriends She said the paid $80 for a pedi and full set. They were crooked, the staff rushed through the pedi and the manicure, 4 different techs worked on her. They kept ta... Read More
Not my experience but my girlfriends She said the paid $80 for a pedi and full set. They were crooked, the staff rushed through the pedi and the manicure, 4 different techs worked on her. They kept talking about her in a foreign language, looking at her feet and laughing. Yes her feet were rough, that's why she went there. Service sucked. They made her toes bleed, didn't take their time whatsoever. Save your money! Read Less
Tothany B.
8 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Do NOT come this is anger filled disrespectful place. They have yet to realize customers are how you keep your doors open. No I am not a "customers are not always right" person at all but no customer ... Read More
Do NOT come this is anger filled disrespectful place. They have yet to realize customers are how you keep your doors open. No I am not a "customers are not always right" person at all but no customer service at all? Jesus! Just don't do anything that makes you have to interact with people if that's not you talent. WE help you pay your bills, don't yell at customers for silly things like accidentally knocking over polish. I am MORTIFIED for that young lady. It was a mistake! So they scolded her like a child and refusing to finish her nails if she didn't pay you $10 for the polish she knocked over? I'd rather go to Walgreens and press my luck with the cosmetic counter cashier doing my nails. Read Less
Lindsay Macleod
1 Nov 2016
REPORT
☆☆☆☆☆
REPORT
Don't waste your time. They say come on in pick a color, but don't tell you that they can't help you for at least 20 minutes. Even when they are not busy you will wait.
Diana W.
12 Sep 2016
REPORT
☆☆☆☆☆
REPORT
My 1st and LAST time here. I asked to have my artificial gel nails soaked off. I had never had gel nails before and didn't know what to expect. The woman cut my nails down (while nails were flying i... Read More
My 1st and LAST time here. I asked to have my artificial gel nails soaked off. I had never had gel nails before and didn't know what to expect. The woman cut my nails down (while nails were flying in my eyes) then took an instrument and dug between my nail and the artificial ones! I was yellin because it hurt! I kept saying "I thought you were soaking them off?" and she kept telling me "No, this better for you". This place might be ok for just a plain pedicure or manicure, but not to have gels removed! Read Less
Diana W.
9 Sep 2016
REPORT
☆☆☆☆☆
REPORT
They might be good for a regular pedicure/manicure, but I would never go back again for gel nail removal. Employee was rude. I asked for artificial nails with gel to be SOAKED off. She proceeded to ... Read More
They might be good for a regular pedicure/manicure, but I would never go back again for gel nail removal. Employee was rude. I asked for artificial nails with gel to be SOAKED off. She proceeded to scrape between my nail and the artificial nail. I was actually yelling because it hurt. She would not listen to my protests. I'm very unhappy with the service I received Read Less
Shaiyan M.
31 Jul 2016
REPORT
☆☆☆☆☆
REPORT
The lady there was SO rude. I will never go back there. I went to get acrylics and she filed and buffed my natural nails down so short there was almost no natural nail left. I started bleeding on one ... Read More
The lady there was SO rude. I will never go back there. I went to get acrylics and she filed and buffed my natural nails down so short there was almost no natural nail left. I started bleeding on one of my fingers and I asked her not to file it anymore and she still did it. Not to mention she took my left over acrylic from before off that was damaged off by ripping it off with tweezers. Horrible service. Very rude. Read Less
Leslie S.
3 Sep 2015
REPORT
☆☆☆☆☆
REPORT
Very poor customer service. After being treated poorly and deciding after five minutes of sitting in the chair with polish only removed, it was clear the staff did not want us as a customer and we wer... Read More
Very poor customer service. After being treated poorly and deciding after five minutes of sitting in the chair with polish only removed, it was clear the staff did not want us as a customer and we were nearly screamed at by the manager. After an embarrassing display of anger by the manager, she insisted we pay $15 per person for removal of toe nail polish. After being bullied into paying $30 we left feeling disrespected with no services provided. Read Less
Leslie S.
3 Sep 2015
REPORT
☆☆☆☆☆
REPORT
Very poor customer service. After being treated poorly and deciding after five minutes of sitting in the chair with polish only removed, it was clear the staff did not want us as a customer and we wer... Read More
Very poor customer service. After being treated poorly and deciding after five minutes of sitting in the chair with polish only removed, it was clear the staff did not want us as a customer and we were nearly screamed at by the manager. After an embarrassing display of anger by the manager, she insisted we pay $15 per person for removal of toe nail polish. After being bullied into paying $30 we left feeling disrespected with no services provided. Read Less
Samantha M.
18 Dec 2014
REPORT
☆☆☆☆☆
REPORT
I went here with my cousin and my daughter. We will never go back. The other nail salon, down by Sears was having a deal, we decided to go down to Lee's to see prices differences and they agreed to gi... Read More
I went here with my cousin and my daughter. We will never go back. The other nail salon, down by Sears was having a deal, we decided to go down to Lee's to see prices differences and they agreed to give us the same deal. We stayed. After we got our nails done, they took back their deal they agreed to and we ended up paying much more than we were told. The lady was very rude. She was snapping her fingers at me telling me to pay her now, before telling me how much everything was. After I told her we were told we were going to get the same deal as we could have gotten from Modern Nails, she began saying they don't have deals there and they don't have the same deals as their competition. They lie to get their business and they're very rude after they're done. Again, we won't go back. We'll go to Modern Nails. Bye Lee's. Read Less
Amber T.
16 Jun 2014
REPORT
☆☆☆☆☆
REPORT
Had to get 3 nails removed, and a new set. Girl did a great job but my price went from being $40, to $45 to finally $50.50. Price kept going up. Weird. Again nails looked good but disappointed in cos... Read More
Had to get 3 nails removed, and a new set. Girl did a great job but my price went from being $40, to $45 to finally $50.50. Price kept going up. Weird. Again nails looked good but disappointed in cost Read Less
kristi.foxcaldwell
10 Feb 2013
REPORT
☆☆☆☆☆
REPORT
took my daughter to have our nails done for her birthday, thought they were unfriendly and very over priced, plus they didnt even do that great of a job. VERY disappointed! will never go back to this ... Read More
took my daughter to have our nails done for her birthday, thought they were unfriendly and very over priced, plus they didnt even do that great of a job. VERY disappointed! will never go back to this location. Read Less
hisba gurl
1 Dec 2008
REPORT
☆☆☆☆☆
REPORT
THE BEST PLACE TO GET YOUR EYEBROWS DONE IN SAGINAW. PERIOD. TINA IS AMAZING AT DOING EYEBROWS AND FOR ONLY $10.00! I AM VERY PICKY ABOUT MY EYEBROWS AND AFTER I LEFT I COULDN'T STOP STARING AT MY ... Read More
THE BEST PLACE TO GET YOUR EYEBROWS DONE IN SAGINAW. PERIOD. TINA IS AMAZING AT DOING EYEBROWS AND FOR ONLY $10.00! I AM VERY PICKY ABOUT MY EYEBROWS AND AFTER I LEFT I COULDN'T STOP STARING AT MY BEAUTIFULLY SHAPED BROWS! I HAVE BEEN TO THE BEST MAKEUP ARTISTS IN THE DETROIT AREA FOR MY EYEBROWS AND NONE OF THEM CAN DO THEM LIKE TINA! Read Less