Asking any type of question to the staff here is like the kiss of death for customers. They get so offended. And they remember the ones who ask questions and hold a grudge against you. Looking at thei... Read More
Asking any type of question to the staff here is like the kiss of death for customers. They get so offended. And they remember the ones who ask questions and hold a grudge against you. Looking at their history it almost seems like it's mostly directed towards customers of color. But I could be off base with that assumption. It's like a take it or leave it place of business. This place is not built on making the customer happy, it's built on whatever is convenient for them. When the actual owner is not concerned about being rude and confrontational to customers and willing to lose business that should tell you the type of business being run here. Listen to the reviews. Anyone not willing to respect or listen to you as a customer does not deserve your money or business. Read Less
Dechavon Hamilton
22 Jun 2018
REPORT
Horrible customer service skills. I come in every 2 weeks to get my nails done and I come in this particular day to get my nails and toes done and the lady that does my toes makes my polish clumpy so ... Read More
Horrible customer service skills. I come in every 2 weeks to get my nails done and I come in this particular day to get my nails and toes done and the lady that does my toes makes my polish clumpy so I asked her nice to re polish it she ignores me and does what she wants to do. So I said it loud enough for them to hear.her boss comes over takes over . they already asked me 3 time what do I want toes and nails y’all see me every two weeks it shouldn’t be a problem. The lady that sit at the front table gets done with my toes and sits me over at the dryer. So I sit then she comes over to say 20 dollars please. excuse me I asked for my nails to be done. She says okay wait. Hold on I’m been waiting what am I waiting for cause you have a attitude. I told her come get your 20 dollars. I WILL NEVER GO TO THAT NAIL SHOP EVR AGAIN. Read Less
Teresa Melock
20 Jun 2018
REPORT
This is an incredible salon. Clean, reasonable, friendly and the attention to detail is amazing. These wonderful people know the true meaning of customer service.
Shanny Campbell
19 Jun 2018
REPORT
Lena the owner is a very rude and nasty person. Every time I come here the price is always different they charge you what ever they want. When I ask what/why the price is she always has an attitude an... Read More
Lena the owner is a very rude and nasty person. Every time I come here the price is always different they charge you what ever they want. When I ask what/why the price is she always has an attitude and talks down to me. She says "If you don't like it go somewhere else". I find that incredibly disgusting for her to speak to me like that and she's said it to other's before....I hand her money she throws my change back to me on the table. Yet you want people to come to your place of business and spend their hard earned money. I come here consistantly and the price is always different. Even when I have someone else doing my nails she walks over to them and in their language tells them what to charge me. Well I will never come here again and every person that I've referred here will never come again. Hopefully this post will stop new customers from coming also. The other people that work here are ok but they also have that same mentality of "if you don't like it go somewhere else" but they've learned that from the top. LENA learn how to speak to people better if you want to stay in business. Read Less
markia love
31 May 2018
REPORT
Don't waste your money here nails break after one week, the owner let's her 13 year old daughter disrespect customers the owner has a nasty attitude this place is one of the worst nail salons in Rosev... Read More
Don't waste your money here nails break after one week, the owner let's her 13 year old daughter disrespect customers the owner has a nasty attitude this place is one of the worst nail salons in Roseville I cannot believe she is still in business they speak in Chinese you don't know what they are saying but it seems like they are talking about you directly in your face they show favoritism towards their customers people who give them money or tips they seem to treat them better I got a pedicure polish came off within one week and the shellac peeled completely off of my nails be careful because I feel like they are not using real shellac anymore because it's too expensive so they at the UV inside the nail polish to make it shellac I am never going back to this nail salon I don't care if this is the last one open in Roseville they will never get my business or my money Read Less
heather brown
13 May 2018
REPORT
This place is wonderful. My daughter and I go there. They are super nice to me daughter and always do a great job.
Ayesha Langston
18 Mar 2018
REPORT
Fast service however outdated nail stylist. If you want basic polish this shop is fine, if you want trendy designs find somewhere else.
Sylvia S.
12 Mar 2018
REPORT
This place used to be my go to stop but recently i dont know why i keep coming back they always give me the same man who grabs my hand and tugs sharply. I like to give people the benefit of the doubt ... Read More
This place used to be my go to stop but recently i dont know why i keep coming back they always give me the same man who grabs my hand and tugs sharply. I like to give people the benefit of the doubt it just keeps getting worse. He doesnt take his time and is so sloppy. This place is going downhill. No longef coming back here Read Less
Brenda Calhoun
10 Mar 2018
REPORT
Convenient location, friendly staff and I'm always pleased with my nails and the services Lovely Nail Spa provides!
Arielle Logan
9 Mar 2018
REPORT
I do not recommend this nail Salon. I regret giving them my money , owners daughter made me pay before polishing my nails as if i was gonna leave the salon without paying my money. I would never. Wast... Read More
I do not recommend this nail Salon. I regret giving them my money , owners daughter made me pay before polishing my nails as if i was gonna leave the salon without paying my money. I would never. Waste of money, I’ve been to way better. Disappointed. Read Less
Rachel Maisano
23 Feb 2018
REPORT
Friendly staff, good service, great prices & nice job on my nails always.
Heather F.
31 Aug 2017
REPORT
I have been to this nail salon on 3 different occasions and each time I've had excellent service. The staff is very friendly and the work they do is top notch. The prices are really affordable. They c... Read More
I have been to this nail salon on 3 different occasions and each time I've had excellent service. The staff is very friendly and the work they do is top notch. The prices are really affordable. They carry a line of polish that is available in gel or regular that are exact matches, so no trying to find a match when you want gel on your fingers and regular on your toes. I'm really impressed with this place. Read Less
Vereea B.
10 Aug 2017
REPORT
Came here because too crowded at my regular spot. Came here for a pedi on a Sat morning. Didn't have to wait too long. Shenanigans ensued as the guy was painting my toes. I noticed the polish on my ri... Read More
Came here because too crowded at my regular spot. Came here for a pedi on a Sat morning. Didn't have to wait too long. Shenanigans ensued as the guy was painting my toes. I noticed the polish on my right big tos was streaky and lumpy. I asked if he could do that one over. Shouting in another language, another lady came over and said it will look better with the top coat. He put on top coat, surprise no better. While my nails were drying he asked for payment and told me not to come back. Noticed that polish chipped off entire toe less than 8 hours later while I was on vacay. Had to find polish that matched and redo myself. Totally pissed. Less than a week later, I took the polish off because of so much chipping. No worries dude, I won't come back here again! Read Less
Kayleigh Marie
28 Jul 2017
REPORT
This place used to be good but now theres only one guy that can actually do your nails right, the guy who sits on the end. My 6yr old sister could paint my nails better.
Miss K T
28 Jun 2017
REPORT
The owner did my nails. She did a very good job. She usually does my eyebrows too, but Mia did this time. She also did a great job. They were very polite. Both her and her husband. I'm not sure what h... Read More
The owner did my nails. She did a very good job. She usually does my eyebrows too, but Mia did this time. She also did a great job. They were very polite. Both her and her husband. I'm not sure what happened with the previous reviews, but I've been here a few times and everyone in there has always been nice to me. The prices are good for the services too. Read Less
renee green
17 Jun 2017
REPORT
My favorite nail shop they are always polite and professional the only thing they need is a lil more variety of colors to choose from but overall i love this place
Monica Johnson
27 May 2017
REPORT
The owner has a horrible attitude. She told me I could come back if my gel nails chipped, which they did after two days! I went back and the owner didn't want to repair the chipped nails and said to g... Read More
The owner has a horrible attitude. She told me I could come back if my gel nails chipped, which they did after two days! I went back and the owner didn't want to repair the chipped nails and said to get my gel nails done somewhere else, which I will gladly do. She will never see another dollar from me. I do not recommend this shop....poor quality on gel nails. Spend your money elsewhere. Read Less
Sherita Grant
16 Apr 2017
REPORT
They have horrible attitudes. Especially, the lady who nail station is directly by the door. I think she's the company owner. I only went in for a fill-in and the owner told me that the price was $12.... Read More
They have horrible attitudes. Especially, the lady who nail station is directly by the door. I think she's the company owner. I only went in for a fill-in and the owner told me that the price was $12. So I decided to go ahead and get my fill-in. After sitting in the chair the man who was going to do my fill-in says to me "We charge $17 because you have long nails." I asked why he said, "You can go leave and go somewhere else." And he kept saying it then the owner stepped in and she said, "Yeah if you don't like leave." All because I asked why when it came to me spending my money. I don't know if their attitudes are always this way but I refuse to return to this nail salon. Read Less
Ammi W.
14 Aug 2016
REPORT
I came here because of the great reviews but didn't get to have the same experience I likely would have had. There was such a small polish collection to choose from for gel nails that I ended up havin... Read More
I came here because of the great reviews but didn't get to have the same experience I likely would have had. There was such a small polish collection to choose from for gel nails that I ended up having to leave. I didn't care for any of the options. I didn't really experience their full service. He was nice about it though. I tried to pay for the filing of my nails he had done but he wouldn't accept. Read Less
Rachel N.
19 Jul 2016
REPORT
Bill or Nick are the bomb at gel, pedi, and shellac! The prices are amazing too!!
Phyllis M.
7 Nov 2015
REPORT
Love this place! Good prices! Great customer service! Close to home. They came highly recommeded!
Olga T.
10 Jun 2014
REPORT
Excellent full service nail salon! This place is the best in town, trust me. I've tried many places and Lovely nails is super professional and provides exceptional service. I usually see Tiffiny, she... Read More
Excellent full service nail salon! This place is the best in town, trust me. I've tried many places and Lovely nails is super professional and provides exceptional service. I usually see Tiffiny, she does phenomenal work :) you won't be disappointed!!! Read Less
Asking any type of question to the staff here is like the kiss of death for customers. They get so offended. And they remember the ones who ask questions and hold a grudge against you. Looking at thei... Read More
Asking any type of question to the staff here is like the kiss of death for customers. They get so offended. And they remember the ones who ask questions and hold a grudge against you. Looking at their history it almost seems like it's mostly directed towards customers of color. But I could be off base with that assumption. It's like a take it or leave it place of business. This place is not built on making the customer happy, it's built on whatever is convenient for them. When the actual owner is not concerned about being rude and confrontational to customers and willing to lose business that should tell you the type of business being run here. Listen to the reviews. Anyone not willing to respect or listen to you as a customer does not deserve your money or business. Read Less
Dechavon Hamilton
22 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Horrible customer service skills. I come in every 2 weeks to get my nails done and I come in this particular day to get my nails and toes done and the lady that does my toes makes my polish clumpy so ... Read More
Horrible customer service skills. I come in every 2 weeks to get my nails done and I come in this particular day to get my nails and toes done and the lady that does my toes makes my polish clumpy so I asked her nice to re polish it she ignores me and does what she wants to do. So I said it loud enough for them to hear.her boss comes over takes over . they already asked me 3 time what do I want toes and nails y’all see me every two weeks it shouldn’t be a problem. The lady that sit at the front table gets done with my toes and sits me over at the dryer. So I sit then she comes over to say 20 dollars please. excuse me I asked for my nails to be done. She says okay wait. Hold on I’m been waiting what am I waiting for cause you have a attitude. I told her come get your 20 dollars. I WILL NEVER GO TO THAT NAIL SHOP EVR AGAIN. Read Less
Teresa Melock
20 Jun 2018
REPORT
☆☆☆☆☆
REPORT
This is an incredible salon. Clean, reasonable, friendly and the attention to detail is amazing. These wonderful people know the true meaning of customer service.
Shanny Campbell
19 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Lena the owner is a very rude and nasty person. Every time I come here the price is always different they charge you what ever they want. When I ask what/why the price is she always has an attitude an... Read More
Lena the owner is a very rude and nasty person. Every time I come here the price is always different they charge you what ever they want. When I ask what/why the price is she always has an attitude and talks down to me. She says "If you don't like it go somewhere else". I find that incredibly disgusting for her to speak to me like that and she's said it to other's before....I hand her money she throws my change back to me on the table. Yet you want people to come to your place of business and spend their hard earned money. I come here consistantly and the price is always different. Even when I have someone else doing my nails she walks over to them and in their language tells them what to charge me. Well I will never come here again and every person that I've referred here will never come again. Hopefully this post will stop new customers from coming also. The other people that work here are ok but they also have that same mentality of "if you don't like it go somewhere else" but they've learned that from the top. LENA learn how to speak to people better if you want to stay in business. Read Less
markia love
31 May 2018
REPORT
☆☆☆☆☆
REPORT
Don't waste your money here nails break after one week, the owner let's her 13 year old daughter disrespect customers the owner has a nasty attitude this place is one of the worst nail salons in Rosev... Read More
Don't waste your money here nails break after one week, the owner let's her 13 year old daughter disrespect customers the owner has a nasty attitude this place is one of the worst nail salons in Roseville I cannot believe she is still in business they speak in Chinese you don't know what they are saying but it seems like they are talking about you directly in your face they show favoritism towards their customers people who give them money or tips they seem to treat them better I got a pedicure polish came off within one week and the shellac peeled completely off of my nails be careful because I feel like they are not using real shellac anymore because it's too expensive so they at the UV inside the nail polish to make it shellac I am never going back to this nail salon I don't care if this is the last one open in Roseville they will never get my business or my money Read Less
heather brown
13 May 2018
REPORT
☆☆☆☆☆
REPORT
This place is wonderful. My daughter and I go there. They are super nice to me daughter and always do a great job.
Ayesha Langston
18 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Fast service however outdated nail stylist. If you want basic polish this shop is fine, if you want trendy designs find somewhere else.
Sylvia S.
12 Mar 2018
REPORT
☆☆☆☆☆
REPORT
This place used to be my go to stop but recently i dont know why i keep coming back they always give me the same man who grabs my hand and tugs sharply. I like to give people the benefit of the doubt ... Read More
This place used to be my go to stop but recently i dont know why i keep coming back they always give me the same man who grabs my hand and tugs sharply. I like to give people the benefit of the doubt it just keeps getting worse. He doesnt take his time and is so sloppy. This place is going downhill. No longef coming back here Read Less
Brenda Calhoun
10 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Convenient location, friendly staff and I'm always pleased with my nails and the services Lovely Nail Spa provides!
Arielle Logan
9 Mar 2018
REPORT
☆☆☆☆☆
REPORT
I do not recommend this nail Salon. I regret giving them my money , owners daughter made me pay before polishing my nails as if i was gonna leave the salon without paying my money. I would never. Wast... Read More
I do not recommend this nail Salon. I regret giving them my money , owners daughter made me pay before polishing my nails as if i was gonna leave the salon without paying my money. I would never. Waste of money, I’ve been to way better. Disappointed. Read Less
Rachel Maisano
23 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Friendly staff, good service, great prices & nice job on my nails always.
Heather F.
31 Aug 2017
REPORT
☆☆☆☆☆
REPORT
I have been to this nail salon on 3 different occasions and each time I've had excellent service. The staff is very friendly and the work they do is top notch. The prices are really affordable. They c... Read More
I have been to this nail salon on 3 different occasions and each time I've had excellent service. The staff is very friendly and the work they do is top notch. The prices are really affordable. They carry a line of polish that is available in gel or regular that are exact matches, so no trying to find a match when you want gel on your fingers and regular on your toes. I'm really impressed with this place. Read Less
Vereea B.
10 Aug 2017
REPORT
☆☆☆☆☆
REPORT
Came here because too crowded at my regular spot. Came here for a pedi on a Sat morning. Didn't have to wait too long. Shenanigans ensued as the guy was painting my toes. I noticed the polish on my ri... Read More
Came here because too crowded at my regular spot. Came here for a pedi on a Sat morning. Didn't have to wait too long. Shenanigans ensued as the guy was painting my toes. I noticed the polish on my right big tos was streaky and lumpy. I asked if he could do that one over. Shouting in another language, another lady came over and said it will look better with the top coat. He put on top coat, surprise no better. While my nails were drying he asked for payment and told me not to come back. Noticed that polish chipped off entire toe less than 8 hours later while I was on vacay. Had to find polish that matched and redo myself. Totally pissed. Less than a week later, I took the polish off because of so much chipping. No worries dude, I won't come back here again! Read Less
Kayleigh Marie
28 Jul 2017
REPORT
☆☆☆☆☆
REPORT
This place used to be good but now theres only one guy that can actually do your nails right, the guy who sits on the end. My 6yr old sister could paint my nails better.
Miss K T
28 Jun 2017
REPORT
☆☆☆☆☆
REPORT
The owner did my nails. She did a very good job. She usually does my eyebrows too, but Mia did this time. She also did a great job. They were very polite. Both her and her husband. I'm not sure what h... Read More
The owner did my nails. She did a very good job. She usually does my eyebrows too, but Mia did this time. She also did a great job. They were very polite. Both her and her husband. I'm not sure what happened with the previous reviews, but I've been here a few times and everyone in there has always been nice to me. The prices are good for the services too. Read Less
renee green
17 Jun 2017
REPORT
☆☆☆☆☆
REPORT
My favorite nail shop they are always polite and professional the only thing they need is a lil more variety of colors to choose from but overall i love this place
Monica Johnson
27 May 2017
REPORT
☆☆☆☆☆
REPORT
The owner has a horrible attitude. She told me I could come back if my gel nails chipped, which they did after two days! I went back and the owner didn't want to repair the chipped nails and said to g... Read More
The owner has a horrible attitude. She told me I could come back if my gel nails chipped, which they did after two days! I went back and the owner didn't want to repair the chipped nails and said to get my gel nails done somewhere else, which I will gladly do. She will never see another dollar from me. I do not recommend this shop....poor quality on gel nails. Spend your money elsewhere. Read Less
Sherita Grant
16 Apr 2017
REPORT
☆☆☆☆☆
REPORT
They have horrible attitudes. Especially, the lady who nail station is directly by the door. I think she's the company owner. I only went in for a fill-in and the owner told me that the price was $12.... Read More
They have horrible attitudes. Especially, the lady who nail station is directly by the door. I think she's the company owner. I only went in for a fill-in and the owner told me that the price was $12. So I decided to go ahead and get my fill-in. After sitting in the chair the man who was going to do my fill-in says to me "We charge $17 because you have long nails." I asked why he said, "You can go leave and go somewhere else." And he kept saying it then the owner stepped in and she said, "Yeah if you don't like leave." All because I asked why when it came to me spending my money. I don't know if their attitudes are always this way but I refuse to return to this nail salon. Read Less
Ammi W.
14 Aug 2016
REPORT
☆☆☆☆☆
REPORT
I came here because of the great reviews but didn't get to have the same experience I likely would have had. There was such a small polish collection to choose from for gel nails that I ended up havin... Read More
I came here because of the great reviews but didn't get to have the same experience I likely would have had. There was such a small polish collection to choose from for gel nails that I ended up having to leave. I didn't care for any of the options. I didn't really experience their full service. He was nice about it though. I tried to pay for the filing of my nails he had done but he wouldn't accept. Read Less
Rachel N.
19 Jul 2016
REPORT
☆☆☆☆☆
REPORT
Bill or Nick are the bomb at gel, pedi, and shellac! The prices are amazing too!!
Phyllis M.
7 Nov 2015
REPORT
☆☆☆☆☆
REPORT
Love this place! Good prices! Great customer service! Close to home. They came highly recommeded!
Olga T.
10 Jun 2014
REPORT
☆☆☆☆☆
REPORT
Excellent full service nail salon! This place is the best in town, trust me. I've tried many places and Lovely nails is super professional and provides exceptional service. I usually see Tiffiny, she... Read More
Excellent full service nail salon! This place is the best in town, trust me. I've tried many places and Lovely nails is super professional and provides exceptional service. I usually see Tiffiny, she does phenomenal work :) you won't be disappointed!!! Read Less