Uses a drill,, which is not what is taught in nail school. The owner's wife drilled nail beds until they bled on several different occasions. Does everything their way instead of they way the customer... Read More
Uses a drill,, which is not what is taught in nail school. The owner's wife drilled nail beds until they bled on several different occasions. Does everything their way instead of they way the customer wants it done. Is rude to customer by making sarcastic and rude comments when asked for something other than what they know how to do, IE., "What do you want Halloween nails??" he snapped, when asked if they would taper the nail; (they did not know what a tapered nail was, they only know round or square). One time the nail was thick and lumpy I asked if they could smooth it out, the man got sharp with me and said, "oh no, no, no, that do not look good like that!" When I told him it was thick and globby on the ends and unbalanced in the middle he did not know what I meant by 'unbalanced' so he got mad and drilled it and 'smoothed' it paper thin... one broke 20 minutes after I left the salon, 3 more when I got home by just opening my front door,, so I went back and he charged me 5 dollars for each nail and stated "You too rough on nails,, you no be too rough, they break too easy!", he said. "What you want something for free?", he said. " No you have to pay five dollars for each nail you break!", he stated.Finished nails are left rough, lumpy and unsightly. On several occasions the man did not return my change of five dollars or even offer it back when I paid with three tens, I would have given a tip but my nails looked lumpy and I was afraid to ask again if he could smooth them out for fear of being ridiculed by his sharp remarks. I have going there because it is they only place I know of in town. Several other customers have told me of similar problems they have experienced there with the man, his wife and their sister in law. The only time I ever get a good nail job there is when their daughter is in... and she does SUPERB work, but she is only there occasionally on Saturdays. So unless you don't care what your nails look like or if your nail beds are drilled until they bleed.... '?' Read Less