I recently moved to the area and need to find a regular nail salon. Bebe Nails is NOT THE ONE. I will not be returning to Bebe Nails, and if you're smart you will avoid this unprofessional, dirty est... Read More
I recently moved to the area and need to find a regular nail salon. Bebe Nails is NOT THE ONE. I will not be returning to Bebe Nails, and if you're smart you will avoid this unprofessional, dirty establishment AT ALL COSTS.
Only five nail techs working on a Saturday afternoon! And I'm not including the child who did my nails for reasons you will soon read.
I arrived at 3:30pm for a gel fill-in. I waited half an hour before they finally sat me with a girl no older than 17 who looked like she'd rather be anywhere in the world than here. The whole time she was doing a hack job on my nails, she continuously asked her mother - an older, obviously professional and experienced nail technician directly next to her - countless questions. She obviously had zero experience doing nails. When shaving the existing shellac polish and gel off my fingers, she burned me several times with her sanding bit. I flinched more than four separate times, and she didn't apologize or try to be more careful. I felt as if I were inconveniencing her by forcing her to put down her phone and work - if that's what you can call it.
Once all the old polish was removed - a process that took her 30 minutes, which under normal circumstances should only take 5-10 minutes at the most - she proceeded to slop gel on my fingers like she was spackling holes in drywall. Her hand was shaking the entire time, and all of my fingers had painful gel overflow fusions between my nail and the side bed. To remedy this, she pinched and pulled down the the skin next to my nail to separate the hardened gel, then sanded the excess with her dremel - in turn subjecting me to more burns.
Fast forward to the polishing phase. Shaky, inexperienced hand + sticky shellac = wavy, pockmarked, bubbled, ugly nails. I've received a higher quality polish job from my 5-year-old little sister. Her mother kept peering over at my hands warily, offering a weak and insincere "good job....." to her whilst expertly doing the nails of the customer in front of her. Her mother had to remind her to clean up the messy polish edges before putting my hand in the baking box!
Finally, 80 minutes after the start of my manicure from hell, she finishes. Her mother stands up, inspects my nails, and does 10 minutes of clean up work on me. She looked me challengingly in the eyes and asked, "Are you satisfied?" I just nodded wordlessly, willing the entire experience to be over.
If I wanted my nails done at a sleepover, I would've gone to a damn sleepover. If you're going to hire your children to work with you, for the love of god, TRAIN THEM before forcing customers to pay $28 for shoddy service. Read Less