Nail Gallery
Midland, Michigan
Reviews
Elizabeth B
5 Jun 2018
REPORT
This place is hit or miss. Definitely request Amy.
Tammy McDonald
1 Jun 2018
REPORT
I've been here a few times and thought I might have found my nail place in Midland. Oh I believe I was wrong!
Came in with my mother-in-law for pedicures and gel manicures. I had powder on my nails f...
I've been here a few times and thought I might have found my nail place in Midland. Oh I believe I was wrong!
Came in with my mother-in-law for pedicures and gel manicures. I had powder on my nails from a salon in Arizona and was told they would need to soak in nail polish remover in order to be removed (similar to taking off gel). I asked if they worked with the powder and they said they did.
The pedicure went fine then came the manicure. Again, once I sat down I asked if he would soak the nails but he said no and began lifting the powder from the nail bed. Since it's powder it isn't flexible like the gel and doesn't peel off but had to be pried off. He started taking them off and literally peeling the top layer of my nails off. The ends of my nails were ragged and needed to be cut pretty short to accommodate the raggedness. So he finished the right hand but I asked a couple more times if he'd soak the nails so I could keep the top layer of nail but he said that wouldn't work.
Then he started on the left hand and he went to peel the little finger and ripped the nail past the quick and it started bleeding. I pulled my hand back in pain and he asked "does that hurt?" Um, yes and stop pulling them off and soak them instead. He first put cotton soaked in remover on the remaining nails but that didn't seem to work so he had me soak my nails in polish remover. After several minutes the powder began to "melt" and he could finally scrape the remaining powder off. Meanwhile he stopped the bleeding and began gingerly taking the powder off that nail.
He then proceeded to finish the manicure, which I'd have to say is the worst manicure I've had in a long time.
Once the manicure was done I asked to speak to the manager but they said she wasn't there. I asked who made decisions in her absence but they all (3 employees) just looked at each other. I then stated I either wanted a refund for the manicure or a certificate for a free gel manicure. The guy who did my manicure asked what was wrong...are you kidding me!? Blood drawn during a manicure isn't typical and that's why I insisted! He said he'd call the manager later but I told them I wasn't leaving without one or the other of those things happening. They started to make excuses but I cut them off and insisted again. Finally he gave me a card, with his signature on it, for a free gel manicure.
I thanked him and left. I will use the free card but honestly I'm on the look out for a new nail place. The photos were taken an hour after the manicure, not happy!
kimberly kraynock
19 May 2018
REPORT
I was here visiting from New Jersey when my nails got mass stop the staff here was fantastic and very helpful and friendly
Julie Siegel
14 May 2018
REPORT
Their dirty tools gave me a fungus infection under my nails - two of them!! I would rate a ZERO!!
Casey McCumby
30 Mar 2018
REPORT
Worst customer service ever! That man is bad for business
Dion J.
19 Mar 2018
REPORT
Probably the best pedicure in the area. I've been to four or five others and this is the best. Prices are a tad in the high side but you get an awesome pedicure.
Kimberly Medina
12 Jan 2018
REPORT
They wouldn't repair a broken acrylic nail for me because the power was out. They were still working on clients and refused to buff my one nail by hand.
Katelynn Lange
2 Sep 2017
REPORT
They made me feel great about my nails, beautiful and sparkly just like I wanted. You want quality! Come here! Highly recommended.
Tammy M.
7 Aug 2017
REPORT
After trying 3 other nail salons in Midland I may have finally found one! There was no pressure to up sell me on anything. The designs, although pretty simple, were clean and professional looking. T...
After trying 3 other nail salons in Midland I may have finally found one! There was no pressure to up sell me on anything. The designs, although pretty simple, were clean and professional looking. Their suggestions for color were spot on.It was a bit frustrating though when only one staff member seemed to speak/understand English. But once I figured out who that was I made my requests/desires made known to her (to which she easily portrayed those to the other staff members).Pedicure was nice and relaxing and again the design was done nicely.The gel manicure was also nice although I would have preferred they rub the final lotion in instead of simply putting a blob of lotion in my hands and indicating that I rub it in.The salon was clean and tidy and new tools were used for each customer.We made an appointment but it seemed we could have easily been a walk in (Tuesday at 1pm). If they continue the beautiful designs and laid back atmosphere I'll be coming back for more pampering!
Melissa Quackenbush
7 Jul 2017
REPORT
They acted like I was an Inconvenience and they didn't wanna do my nails. The guy was acting like he has to suck it up and do mine. I won't go back, very weird!!
Karla Y.
23 Dec 2016
REPORT
I had old acrylics removed and a new full set of acrylics and gel polish applied by, I believe her name was Tammy. She did an excellent job. I would highly recommend her.
Devon Ellis
7 Oct 2016
REPORT
The customer service could have been better but it's been 4 weeks and my nails are solid. They haven't broke and are not lifting, will definitely go back!💕
Sabrina Brown
4 Oct 2016
REPORT
Was wrongfully charged for full set when all I needed was a fill then they told me how I didn't know Anything, rudest incompetent place ever.
Kayla Keyser
8 Jan 2016
REPORT
I went to this salon after reading good reviews and was very disappointed. Poor customer service. Moderate/poor sanitation. Moderate nail job. Based on other places I've been, the shellac manicure and...
I went to this salon after reading good reviews and was very disappointed. Poor customer service. Moderate/poor sanitation. Moderate nail job. Based on other places I've been, the shellac manicure and experience I received here was not worth the $30 I paid for it. Would not recommend.
Snowy D.
5 Aug 2015
REPORT
This was by far the best customer service and nail service I have ever had. She listened to everything I said about how I wanted my nails shaped and she did it to a T. So friendly too!
Amber Orvis
5 Jul 2015
REPORT
Went there a few days ago for a pedicure and was very impressed. The store is clean and orderly; the employees were friendly and thorough. I got the mid-range pedicure packet and the employee did an e...
Went there a few days ago for a pedicure and was very impressed. The store is clean and orderly; the employees were friendly and thorough. I got the mid-range pedicure packet and the employee did an excellent job. He placed a base clear coat, and since I had a very sheer color selected he did three coats of polish. In my experience, other places only do two. He then went over with another clear coat. I didn't notice it, but apparently he made a mistake on one of my toes, and so he removed the polish and redid it. I will definitely go back.
Sue G.
19 Jan 2015
REPORT
This is my final stop after a long list of searching for the perfect place to have my nails done. Either call for an appointment or drop in. I prefer to call ahead since they are usually busy. The ...
This is my final stop after a long list of searching for the perfect place to have my nails done. Either call for an appointment or drop in. I prefer to call ahead since they are usually busy. The few people that work there are truly professional and I have NEVER had a bad nail job - truly an awesome experience.
Julia R.
17 Oct 2014
REPORT
I went here after a different nail salon messed up my nails. I only had my natural nails painted so I cant speak for their gel or fake nails. They did, however, do a fantastic job. They couldn't fix w...
I went here after a different nail salon messed up my nails. I only had my natural nails painted so I cant speak for their gel or fake nails. They did, however, do a fantastic job. They couldn't fix what the previous business did so they had to take the shalac off. I had black nails with white tips and wanted a spider web on each ring finger. The gentleman took his time and repeatedly checked with me to ask if I was happy with them. When it came time to do the design he got his wife to do it and she even added a little rhinestone. My nails looked SO much better than before, wish I could get my money back from the other place but lesson learned. Now I know to always go to the Nail Gallery first.
N. C.
28 May 2014
REPORT
The salon itself is clean and well-lit. The pricing is very good ($23 for basic pedi and $35 for mani/pedi). The quality of my pedicure was pretty standard and it came out great. The staff was friendl...
The salon itself is clean and well-lit. The pricing is very good ($23 for basic pedi and $35 for mani/pedi). The quality of my pedicure was pretty standard and it came out great. The staff was friendly (but not obnoxiously chatty) and they talked to each other quietly and infrequently during the service. There's not a lot of bells and whistles at this place but they get the job done for a good price.
Amy M.
24 Feb 2012
REPORT
I always go to nail gallery for my brow wax. she does the best job (much better than the fancy salons in Midland) and takes her time. My brows are always even and have a nice arch, but never too thin....
I always go to nail gallery for my brow wax. she does the best job (much better than the fancy salons in Midland) and takes her time. My brows are always even and have a nice arch, but never too thin. she is also opening early for me to get a mani & pedi since they will be very busy during the time I originally wanted to come in.
mel_gibson
7 Dec 2011
REPORT
When I walked in, one of the employees was on the cell phone, and the other tech (who was with a customer) kept talking to her about taking me - I assume, since they weren't speaking English. After a ...
When I walked in, one of the employees was on the cell phone, and the other tech (who was with a customer) kept talking to her about taking me - I assume, since they weren't speaking English. After a while she did, but the rest of the time I felt that they were rushing the job. I got a full set, and by the time they were done they looked out of proportion to my hands. The filing job was horrible, as the sides of the nails were lumpy and in some case had protrusions that caused snags in my clothing. I ended up taking the polish off and refiling them myself. Overall, I felt that I was unimportant, although they weren't unfriendly. The girl sitting next to me had her nail tech spend WAY more time with her and her nails looked terrific - so maybe it was just the tech I got.
amysha31
14 Dec 2007
REPORT
I like that you can set an appt. They are very good about accepting walkins too, but I'm always in a hurry and hate to wait.
Book an Appointment
Online booking unavailable
Please call
(989) 837-1426
Business Hours
Monday
Mon
10:00AM-19:00PM
Tuesday
Tue
10:00AM-19:00PM
Wednesday
Wed
10:00AM-19:00PM
Thursday
Thu
10:00AM-19:00PM
Friday
Fri
10:00AM-19:00PM
Saturday
Sat
10:00AM-19:00PM
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CLAIM IT HEREIncorrect information? Let us know
Nail Gallery
Midland, Michigan
Business Hours
Monday
10:00AM-19:00PM
Tuesday
10:00AM-19:00PM
Wednesday
10:00AM-19:00PM
Thursday
10:00AM-19:00PM
Friday
10:00AM-19:00PM
Saturday
10:00AM-19:00PM
Reviews
Elizabeth B
5 Jun 2018
This place is hit or miss. Definitely request Amy.
Tammy McDonald
1 Jun 2018
I've been here a few times and thought I might have found my nail place in Midland. Oh I believe I was wrong!
Came in with my mother-in-law for pedicures and gel manicures. I had powder on my nails f...
I've been here a few times and thought I might have found my nail place in Midland. Oh I believe I was wrong!
Came in with my mother-in-law for pedicures and gel manicures. I had powder on my nails from a salon in Arizona and was told they would need to soak in nail polish remover in order to be removed (similar to taking off gel). I asked if they worked with the powder and they said they did.
The pedicure went fine then came the manicure. Again, once I sat down I asked if he would soak the nails but he said no and began lifting the powder from the nail bed. Since it's powder it isn't flexible like the gel and doesn't peel off but had to be pried off. He started taking them off and literally peeling the top layer of my nails off. The ends of my nails were ragged and needed to be cut pretty short to accommodate the raggedness. So he finished the right hand but I asked a couple more times if he'd soak the nails so I could keep the top layer of nail but he said that wouldn't work.
Then he started on the left hand and he went to peel the little finger and ripped the nail past the quick and it started bleeding. I pulled my hand back in pain and he asked "does that hurt?" Um, yes and stop pulling them off and soak them instead. He first put cotton soaked in remover on the remaining nails but that didn't seem to work so he had me soak my nails in polish remover. After several minutes the powder began to "melt" and he could finally scrape the remaining powder off. Meanwhile he stopped the bleeding and began gingerly taking the powder off that nail.
He then proceeded to finish the manicure, which I'd have to say is the worst manicure I've had in a long time.
Once the manicure was done I asked to speak to the manager but they said she wasn't there. I asked who made decisions in her absence but they all (3 employees) just looked at each other. I then stated I either wanted a refund for the manicure or a certificate for a free gel manicure. The guy who did my manicure asked what was wrong...are you kidding me!? Blood drawn during a manicure isn't typical and that's why I insisted! He said he'd call the manager later but I told them I wasn't leaving without one or the other of those things happening. They started to make excuses but I cut them off and insisted again. Finally he gave me a card, with his signature on it, for a free gel manicure.
I thanked him and left. I will use the free card but honestly I'm on the look out for a new nail place. The photos were taken an hour after the manicure, not happy!
kimberly kraynock
19 May 2018
I was here visiting from New Jersey when my nails got mass stop the staff here was fantastic and very helpful and friendly
Julie Siegel
14 May 2018
Their dirty tools gave me a fungus infection under my nails - two of them!! I would rate a ZERO!!
Casey McCumby
30 Mar 2018
Worst customer service ever! That man is bad for business
Dion J.
19 Mar 2018
Probably the best pedicure in the area. I've been to four or five others and this is the best. Prices are a tad in the high side but you get an awesome pedicure.
Kimberly Medina
12 Jan 2018
They wouldn't repair a broken acrylic nail for me because the power was out. They were still working on clients and refused to buff my one nail by hand.
Katelynn Lange
2 Sep 2017
They made me feel great about my nails, beautiful and sparkly just like I wanted. You want quality! Come here! Highly recommended.
Tammy M.
7 Aug 2017
After trying 3 other nail salons in Midland I may have finally found one! There was no pressure to up sell me on anything. The designs, although pretty simple, were clean and professional looking. T...
After trying 3 other nail salons in Midland I may have finally found one! There was no pressure to up sell me on anything. The designs, although pretty simple, were clean and professional looking. Their suggestions for color were spot on.It was a bit frustrating though when only one staff member seemed to speak/understand English. But once I figured out who that was I made my requests/desires made known to her (to which she easily portrayed those to the other staff members).Pedicure was nice and relaxing and again the design was done nicely.The gel manicure was also nice although I would have preferred they rub the final lotion in instead of simply putting a blob of lotion in my hands and indicating that I rub it in.The salon was clean and tidy and new tools were used for each customer.We made an appointment but it seemed we could have easily been a walk in (Tuesday at 1pm). If they continue the beautiful designs and laid back atmosphere I'll be coming back for more pampering!
Melissa Quackenbush
7 Jul 2017
They acted like I was an Inconvenience and they didn't wanna do my nails. The guy was acting like he has to suck it up and do mine. I won't go back, very weird!!
Karla Y.
23 Dec 2016
I had old acrylics removed and a new full set of acrylics and gel polish applied by, I believe her name was Tammy. She did an excellent job. I would highly recommend her.
Devon Ellis
7 Oct 2016
The customer service could have been better but it's been 4 weeks and my nails are solid. They haven't broke and are not lifting, will definitely go back!💕
Sabrina Brown
4 Oct 2016
Was wrongfully charged for full set when all I needed was a fill then they told me how I didn't know Anything, rudest incompetent place ever.
Kayla Keyser
8 Jan 2016
I went to this salon after reading good reviews and was very disappointed. Poor customer service. Moderate/poor sanitation. Moderate nail job. Based on other places I've been, the shellac manicure and...
I went to this salon after reading good reviews and was very disappointed. Poor customer service. Moderate/poor sanitation. Moderate nail job. Based on other places I've been, the shellac manicure and experience I received here was not worth the $30 I paid for it. Would not recommend.
Snowy D.
5 Aug 2015
This was by far the best customer service and nail service I have ever had. She listened to everything I said about how I wanted my nails shaped and she did it to a T. So friendly too!
Amber Orvis
5 Jul 2015
Went there a few days ago for a pedicure and was very impressed. The store is clean and orderly; the employees were friendly and thorough. I got the mid-range pedicure packet and the employee did an e...
Went there a few days ago for a pedicure and was very impressed. The store is clean and orderly; the employees were friendly and thorough. I got the mid-range pedicure packet and the employee did an excellent job. He placed a base clear coat, and since I had a very sheer color selected he did three coats of polish. In my experience, other places only do two. He then went over with another clear coat. I didn't notice it, but apparently he made a mistake on one of my toes, and so he removed the polish and redid it. I will definitely go back.
Sue G.
19 Jan 2015
This is my final stop after a long list of searching for the perfect place to have my nails done. Either call for an appointment or drop in. I prefer to call ahead since they are usually busy. The ...
This is my final stop after a long list of searching for the perfect place to have my nails done. Either call for an appointment or drop in. I prefer to call ahead since they are usually busy. The few people that work there are truly professional and I have NEVER had a bad nail job - truly an awesome experience.
Julia R.
17 Oct 2014
I went here after a different nail salon messed up my nails. I only had my natural nails painted so I cant speak for their gel or fake nails. They did, however, do a fantastic job. They couldn't fix w...
I went here after a different nail salon messed up my nails. I only had my natural nails painted so I cant speak for their gel or fake nails. They did, however, do a fantastic job. They couldn't fix what the previous business did so they had to take the shalac off. I had black nails with white tips and wanted a spider web on each ring finger. The gentleman took his time and repeatedly checked with me to ask if I was happy with them. When it came time to do the design he got his wife to do it and she even added a little rhinestone. My nails looked SO much better than before, wish I could get my money back from the other place but lesson learned. Now I know to always go to the Nail Gallery first.
N. C.
28 May 2014
The salon itself is clean and well-lit. The pricing is very good ($23 for basic pedi and $35 for mani/pedi). The quality of my pedicure was pretty standard and it came out great. The staff was friendl...
The salon itself is clean and well-lit. The pricing is very good ($23 for basic pedi and $35 for mani/pedi). The quality of my pedicure was pretty standard and it came out great. The staff was friendly (but not obnoxiously chatty) and they talked to each other quietly and infrequently during the service. There's not a lot of bells and whistles at this place but they get the job done for a good price.
Amy M.
24 Feb 2012
I always go to nail gallery for my brow wax. she does the best job (much better than the fancy salons in Midland) and takes her time. My brows are always even and have a nice arch, but never too thin....
I always go to nail gallery for my brow wax. she does the best job (much better than the fancy salons in Midland) and takes her time. My brows are always even and have a nice arch, but never too thin. she is also opening early for me to get a mani & pedi since they will be very busy during the time I originally wanted to come in.
mel_gibson
7 Dec 2011
When I walked in, one of the employees was on the cell phone, and the other tech (who was with a customer) kept talking to her about taking me - I assume, since they weren't speaking English. After a ...
When I walked in, one of the employees was on the cell phone, and the other tech (who was with a customer) kept talking to her about taking me - I assume, since they weren't speaking English. After a while she did, but the rest of the time I felt that they were rushing the job. I got a full set, and by the time they were done they looked out of proportion to my hands. The filing job was horrible, as the sides of the nails were lumpy and in some case had protrusions that caused snags in my clothing. I ended up taking the polish off and refiling them myself. Overall, I felt that I was unimportant, although they weren't unfriendly. The girl sitting next to me had her nail tech spend WAY more time with her and her nails looked terrific - so maybe it was just the tech I got.
amysha31
14 Dec 2007
I like that you can set an appt. They are very good about accepting walkins too, but I'm always in a hurry and hate to wait.
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