Secret Nail
Grand Rapids, Michigan
Reviews
Sara Aithmitti
18 Jul 2018
REPORT
Came here with my sister back in December to get our nails done, I got holographic and she got black and pink nails. That same night she was doing something and two nails popped off! On top of that we...
Came here with my sister back in December to get our nails done, I got holographic and she got black and pink nails. That same night she was doing something and two nails popped off! On top of that we both had a finger that had a crooked nail, and they didn't shape nails very good either..
If I'm paying 5 extra dollars for coffin nails they should look like coffin nails and nothing else!
Well I had came back recently (one day before fourth of July) I know it sounds crazy but only bc I already had a gift certificate previous to knowing their work... I wait for over an hour to get my nails done bc they don't have a lot of people working, on top of that it's hot while I'm waiting like they couldn't afford to turn the air down to a comfortable temperature for ppl who are paying for services. When I finally do get to the seat I pick my polish (bc they didn't have shellac in the color yellow I wanted) and I showed Kim how I wanted my nails in a picture. One thing I will say is they're very stingy with glue and acrylic, it's almost like they purposely apply less glue on to the edges of nails they apply first then do the bare minimum when they apply acrylic (she did a super thin coat) when she got to a point filling my nails I specifically said "it's good like this you won't have to do too much more bc I like this shape" and she just kept going and going into a shape I DID NOT like. But it was too late, on the 11th I'm left with 5 nails bc my entire right hand nails came off. Why did I waste my time paying 35$ for having nails for one week! They should last 2 weeks MINIMUM.
Clearly they don't know what they're doing or just give people whatever without caring about the quality bc other customers expectations aren't high.
I moved from Texas, and never had my nails done as bad as they have done them up here!
I definitely would NOT recommend this place to anybody for a FULL SET. IT IS NOT WORTH IT for the quality nails they're providing. I usually don't post bad reviews but after having two sets done that were horrible I had too.
J B
6 Jul 2018
REPORT
Always provided great service to me & they do a great job! It's the only place I'll go to get my nails done. It's very clean & they have reasonable pricing. Last time I got my full set done, I ended u...
Always provided great service to me & they do a great job! It's the only place I'll go to get my nails done. It's very clean & they have reasonable pricing. Last time I got my full set done, I ended up breaking one of my nails off later in the evening (Totally my bad) came in the next day to get it repaired & they didn't charge me at all! That was very kind of them & I did really appreciate that. Thanks guys! You're awesome!
Georgie Berg
15 Jun 2018
REPORT
I have yet to find a great nail salon and pedi in this State!
AMBER ANTCLIFFE
17 May 2018
REPORT
Not typically impressed with going to new nail salons but she did a pretty good job and 3 weeks later my nails have grown out but no chipping. 🙌 Place needs updating tho
Hillary Graham
20 Apr 2018
REPORT
Ask for Tu! Very nice tech that knows his stuff.
Carla MacDonald
14 Feb 2018
REPORT
I was there a week ago, not my 1st time getting shellac done. Told the lady my nails weren't straight but she said they were. Have problem with pinky nail I did tell her I wasn't happy with. Want it f...
I was there a week ago, not my 1st time getting shellac done. Told the lady my nails weren't straight but she said they were. Have problem with pinky nail I did tell her I wasn't happy with. Want it fixed. Why pay $25 plus tip and have my right hand look nothing like my left.
Connie Wierenga
20 Oct 2017
REPORT
I always have great service. Sometimes the wait is long. It is friendly with a wide, inexpensive variety of services.
kaylee may
11 Aug 2017
REPORT
I went here 4 times so far. Nice's worker and they do an good work and job on my nails,. I like Ann she is nice lady. every time i walk in to get my nails done, she remember my name, and say it right ...
I went here 4 times so far. Nice's worker and they do an good work and job on my nails,. I like Ann she is nice lady. every time i walk in to get my nails done, she remember my name, and say it right when i walk in. Every time i have an appointment, i get right in and out. They have a lot beautiful gel nails color here.
Marlie Lieberman
28 Jul 2017
REPORT
Had an appointment but ended up waiting over an hour and spent 90 mins in the pedicure chair before starting my manicure. My fingernails chipped the next day. Maybe it was an off night, other reviews ...
Had an appointment but ended up waiting over an hour and spent 90 mins in the pedicure chair before starting my manicure. My fingernails chipped the next day. Maybe it was an off night, other reviews sound good but I would not recommend this place to anyone.
Andrea K.
24 Jul 2017
REPORT
Fixed the complete mess that Studio Nails made of my nails. My nails now look amazing, and Kim was super nice. She was attentive and made sure everything was how it was suppose to be and that all my n...
Fixed the complete mess that Studio Nails made of my nails. My nails now look amazing, and Kim was super nice. She was attentive and made sure everything was how it was suppose to be and that all my nails were sized evenly. Definitely recommend.
Lindsey Feldpausch
22 May 2017
REPORT
Great job! Friendly people and attention to detail was excellent! 👌🏽Great prices!
K.C Van
30 Apr 2017
REPORT
The people are very nice and professional.
Maria Nunez
18 Apr 2017
REPORT
Wow! This place is incredible! The staff was courteous, respectful and the gentleman that gave me my pedicure was awesome! He made sure I was comfortable at all times and made sure I was happy with my...
Wow! This place is incredible! The staff was courteous, respectful and the gentleman that gave me my pedicure was awesome! He made sure I was comfortable at all times and made sure I was happy with my feet! The salon was clean and I felt immediately relaxed walking in. I was completely at ease walking out. Definitely will be back!
Jodie T.
16 Aug 2016
REPORT
They do fabulous toes, period. Everything a pedicure should be. Really enjoyed the hot stone massage and scrub.
Alicia B.
27 Jul 2016
REPORT
Love love love my nails. Mickey Mouse nail art looks just like we asked. Very happy with results
Laura Martin Lafontsee
14 Apr 2016
REPORT
Great service. Friendly, clean and very customer service oriented. I left a very high price salon to come here. Their better then the higher priced salon in cascade. Nails, pedis, brows. You won't reg...
Great service. Friendly, clean and very customer service oriented. I left a very high price salon to come here. Their better then the higher priced salon in cascade. Nails, pedis, brows. You won't regret it!!
Denise P.
28 Jan 2015
REPORT
Had a great time with Kim & Tu! Took my mom for a mani-pedi-waxi. They were very sweet and friendly. Definitely get the hot rocks portion of the pedi. Clean and up to date. They had a lot of good...
Had a great time with Kim & Tu! Took my mom for a mani-pedi-waxi. They were very sweet and friendly. Definitely get the hot rocks portion of the pedi. Clean and up to date. They had a lot of good magazines too!
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Book an Appointment
Online booking unavailable
Please call
(616) 453-4353
Business Hours
Monday
Mon
09:30AM-20:00PM
Tuesday
Tue
09:30AM-20:00PM
Wednesday
Wed
09:30AM-20:00PM
Thursday
Thu
09:30AM-20:00PM
Friday
Fri
09:30AM-20:00PM
Saturday
Sat
09:30AM-19:00PM
Popular Hours
6a
12p
6p
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Secret Nail
Grand Rapids, Michigan
Business Hours
Monday
09:30AM-20:00PM
Tuesday
09:30AM-20:00PM
Wednesday
09:30AM-20:00PM
Thursday
09:30AM-20:00PM
Friday
09:30AM-20:00PM
Saturday
09:30AM-19:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Sara Aithmitti
18 Jul 2018
Came here with my sister back in December to get our nails done, I got holographic and she got black and pink nails. That same night she was doing something and two nails popped off! On top of that we...
Came here with my sister back in December to get our nails done, I got holographic and she got black and pink nails. That same night she was doing something and two nails popped off! On top of that we both had a finger that had a crooked nail, and they didn't shape nails very good either..
If I'm paying 5 extra dollars for coffin nails they should look like coffin nails and nothing else!
Well I had came back recently (one day before fourth of July) I know it sounds crazy but only bc I already had a gift certificate previous to knowing their work... I wait for over an hour to get my nails done bc they don't have a lot of people working, on top of that it's hot while I'm waiting like they couldn't afford to turn the air down to a comfortable temperature for ppl who are paying for services. When I finally do get to the seat I pick my polish (bc they didn't have shellac in the color yellow I wanted) and I showed Kim how I wanted my nails in a picture. One thing I will say is they're very stingy with glue and acrylic, it's almost like they purposely apply less glue on to the edges of nails they apply first then do the bare minimum when they apply acrylic (she did a super thin coat) when she got to a point filling my nails I specifically said "it's good like this you won't have to do too much more bc I like this shape" and she just kept going and going into a shape I DID NOT like. But it was too late, on the 11th I'm left with 5 nails bc my entire right hand nails came off. Why did I waste my time paying 35$ for having nails for one week! They should last 2 weeks MINIMUM.
Clearly they don't know what they're doing or just give people whatever without caring about the quality bc other customers expectations aren't high.
I moved from Texas, and never had my nails done as bad as they have done them up here!
I definitely would NOT recommend this place to anybody for a FULL SET. IT IS NOT WORTH IT for the quality nails they're providing. I usually don't post bad reviews but after having two sets done that were horrible I had too.
J B
6 Jul 2018
Always provided great service to me & they do a great job! It's the only place I'll go to get my nails done. It's very clean & they have reasonable pricing. Last time I got my full set done, I ended u...
Always provided great service to me & they do a great job! It's the only place I'll go to get my nails done. It's very clean & they have reasonable pricing. Last time I got my full set done, I ended up breaking one of my nails off later in the evening (Totally my bad) came in the next day to get it repaired & they didn't charge me at all! That was very kind of them & I did really appreciate that. Thanks guys! You're awesome!
Georgie Berg
15 Jun 2018
I have yet to find a great nail salon and pedi in this State!
AMBER ANTCLIFFE
17 May 2018
Not typically impressed with going to new nail salons but she did a pretty good job and 3 weeks later my nails have grown out but no chipping. 🙌 Place needs updating tho
Hillary Graham
20 Apr 2018
Ask for Tu! Very nice tech that knows his stuff.
Carla MacDonald
14 Feb 2018
I was there a week ago, not my 1st time getting shellac done. Told the lady my nails weren't straight but she said they were. Have problem with pinky nail I did tell her I wasn't happy with. Want it f...
I was there a week ago, not my 1st time getting shellac done. Told the lady my nails weren't straight but she said they were. Have problem with pinky nail I did tell her I wasn't happy with. Want it fixed. Why pay $25 plus tip and have my right hand look nothing like my left.
Connie Wierenga
20 Oct 2017
I always have great service. Sometimes the wait is long. It is friendly with a wide, inexpensive variety of services.
kaylee may
11 Aug 2017
I went here 4 times so far. Nice's worker and they do an good work and job on my nails,. I like Ann she is nice lady. every time i walk in to get my nails done, she remember my name, and say it right ...
I went here 4 times so far. Nice's worker and they do an good work and job on my nails,. I like Ann she is nice lady. every time i walk in to get my nails done, she remember my name, and say it right when i walk in. Every time i have an appointment, i get right in and out. They have a lot beautiful gel nails color here.
Marlie Lieberman
28 Jul 2017
Had an appointment but ended up waiting over an hour and spent 90 mins in the pedicure chair before starting my manicure. My fingernails chipped the next day. Maybe it was an off night, other reviews ...
Had an appointment but ended up waiting over an hour and spent 90 mins in the pedicure chair before starting my manicure. My fingernails chipped the next day. Maybe it was an off night, other reviews sound good but I would not recommend this place to anyone.
Andrea K.
24 Jul 2017
Fixed the complete mess that Studio Nails made of my nails. My nails now look amazing, and Kim was super nice. She was attentive and made sure everything was how it was suppose to be and that all my n...
Fixed the complete mess that Studio Nails made of my nails. My nails now look amazing, and Kim was super nice. She was attentive and made sure everything was how it was suppose to be and that all my nails were sized evenly. Definitely recommend.
Lindsey Feldpausch
22 May 2017
Great job! Friendly people and attention to detail was excellent! 👌🏽Great prices!
K.C Van
30 Apr 2017
The people are very nice and professional.
Maria Nunez
18 Apr 2017
Wow! This place is incredible! The staff was courteous, respectful and the gentleman that gave me my pedicure was awesome! He made sure I was comfortable at all times and made sure I was happy with my...
Wow! This place is incredible! The staff was courteous, respectful and the gentleman that gave me my pedicure was awesome! He made sure I was comfortable at all times and made sure I was happy with my feet! The salon was clean and I felt immediately relaxed walking in. I was completely at ease walking out. Definitely will be back!
Jodie T.
16 Aug 2016
They do fabulous toes, period. Everything a pedicure should be. Really enjoyed the hot stone massage and scrub.
Alicia B.
27 Jul 2016
Love love love my nails. Mickey Mouse nail art looks just like we asked. Very happy with results
Laura Martin Lafontsee
14 Apr 2016
Great service. Friendly, clean and very customer service oriented. I left a very high price salon to come here. Their better then the higher priced salon in cascade. Nails, pedis, brows. You won't reg...
Great service. Friendly, clean and very customer service oriented. I left a very high price salon to come here. Their better then the higher priced salon in cascade. Nails, pedis, brows. You won't regret it!!
Denise P.
28 Jan 2015
Had a great time with Kim & Tu! Took my mom for a mani-pedi-waxi. They were very sweet and friendly. Definitely get the hot rocks portion of the pedi. Clean and up to date. They had a lot of good...
Had a great time with Kim & Tu! Took my mom for a mani-pedi-waxi. They were very sweet and friendly. Definitely get the hot rocks portion of the pedi. Clean and up to date. They had a lot of good magazines too!
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