I've been here for at least a dozen times over the last 1.5 years, so I think I've got enough experience to write a valid review. Here goes - The workers aren't rude, and in fact, the owner really is nice and super polite to his customers. However, never go here if you think this is an in and out sort of nail experience. On average, my wait time before I get serviced is 35 minutes. Make an appointment? No, this location will say the appointment is booked, but when you come in any customers that walked in ahead of you are still ahead of you, regardless of the "appointment." Appointments aren't a thing. Today I waited 55 minutes before I got serviced. I spent this entire time with my feet soaking in lukewarm water. There were others that came in after me, and they weren't so quiet about their wait time. Only 2 guys were working and there were 6 customers plus 4 more that had just walked in. The owner does a great job, but rushes when there is a lot of people waiting. The problem is that there aren't enough employees to cover the amount of people walking in. I don't think it's worth the $ they charge. After today's experience, I doubt I'll be going back. Read Less

My little girl just came home crying being dropped off by the police after her visit to D&B nails in Ferndale, mi - They are an all Male staff at this location and they were very rough with her throughout the entire process. ultimately they hurt her and she got up to leave because Bon Ho was so rough and rude with her. then he ran at her, yelled and screamed in her face and pushed her. My little girl is 95lbs, 4'8" and this guy screamed, yelled and physically assaulted her. A passerby called the cops after witnessing the exchange, unfortunately the Ferndale police did not arrest this man that assaulted my girl so I will soon learn their names and be reporting them and blasting them publicly as Well. BE WARNED, Bon Ho and the other Male staffers at D&B nails will scream, yell, push you and if they don't take it that far they will do a crappy job with your nails and your hands will be bruised afterword. D&B nails is lucky I don't feel like visiting jail today, otherwise i'd handle this matter in the streets and maybe I should since the Ferndale Police didn't protect my girl from these monsters. Shame on you D&B Nails and thanks for Not protecting and serving today Ferndale Police department. Shame on all of you. Response - This is not a made up story, and the customer called the cops because your owner screamed at my little girl and pushed her, physically assaulted her. she's 4'8" and you guys bullied her and demanded she pay for crappy service, and her nails were not almost done, no where close to be almost done. If i go to a restaurant and they serve me horrible food, yell at me and assault me I'm not Required to pay for that type of service or food so my little girl wasn't required to pay for the owners horrible smelling breath, rude service and abusive nature in which he does nails and treats customers. and no one fake called as the police, I told you I wanted the name of the guy that assaulted my little girl, because were going to the police station now and having him arrested. Hopefully he doesn't run and hide like the chicken, little girl abuser that he is. Shame on you for defending your actions today. I hope something bad happens to you in jail for touching my little girl. SHAME ON YOU, SIR! Read Less