17 Reviews

Orchard Nail Salon

Farmington Hills, Michigan
Reviews
Frederick Moore
30 Jun 2018
REPORT
Jamaica is the best
True D.
14 Jan 2018
REPORT
This is the only salon where my shellac stays on for more than two weeks without chipping.  It is very worth it for the gel manicure.  The price is reasonable, they have good colors, and are efficient... Read More
This is the only salon where my shellac stays on for more than two weeks without chipping.  It is very worth it for the gel manicure.  The price is reasonable, they have good colors, and are efficient. Read Less
B Rad
21 Aug 2017
REPORT
In a run down part of town not sure what happened to the suburban development
Jay Z
19 Jun 2017
REPORT
Rip off
Yamna Q
26 Jan 2017
REPORT
I have been going here for the past 9 years. The service here is amazing, not to mention the personable staff. Jenny is my absolute favorite, and I have her to thank for my nail compliments and for al... Read More
I have been going here for the past 9 years. The service here is amazing, not to mention the personable staff. Jenny is my absolute favorite, and I have her to thank for my nail compliments and for always keeping me on top of my nail game. Read Less
sonja brooks
4 Dec 2016
REPORT
I patronized this business faithfully for 6 months. They prefer you make appointments for their services. On several occasions after scheduling my appointments 2-3 weeks in advance I was greeted by m... Read More
I patronized this business faithfully for 6 months. They prefer you make appointments for their services. On several occasions after scheduling my appointments 2-3 weeks in advance I was greeted by my appointments not being recorded from my previous visit. The first time this happened I inquired "how could this happen" & my nail tech Jamaica said she dont write the names of the clients in the appointment book.. She only record the services they are requesting for that visit. I suggested to her moving forward to record my name in the appointment book. 3weeks later I came back for my scheduled appointment & guess what? She told me she did not have an appointment in the book for me. She told me although she remembered writing the appointment in the book ..she must have forgotten & she was ALL booked for the day & I would have to reschedule. This happened several times. I WOULD NEVER VISIT THIS PLACE AGAIN.. Read Less
Anahit M.
21 Apr 2016
REPORT
I have been here numerous times and have gotten different types of treatment. They were unbelievably rude over the phone when I tried to book an appointment recently. A friend of mine who is a frequen... Read More
I have been here numerous times and have gotten different types of treatment. They were unbelievably rude over the phone when I tried to book an appointment recently. A friend of mine who is a frequent customer was once locked out of the store while there were nail techs inside with customers, and you guessed it: they weren't closed. Long story short, go somewhere else where they will consistently give you good service. Read Less
Olivia Zardus
20 Mar 2016
REPORT
I wish i could vote this negative stars it was so bad. Along with the racist woman that did my nails, this is the worst job anyone has ever done doing my nails. I scheduled a shellac manicure and this... Read More
I wish i could vote this negative stars it was so bad. Along with the racist woman that did my nails, this is the worst job anyone has ever done doing my nails. I scheduled a shellac manicure and this was the furthest thing from manicure quality. She did not trim the dead hang nails or push back my cuticles. she just sat me down and put the nail polish on. Although she did file my nails, she filed them to the point where my nails had no edge and therefore proceeded to not paint the edges of my nails. There were multiple scuffs and fuzzier under the clear coat and was honestly pathetic. as soon as i got home they chipped and i had to refile them all because there were no smooth edges. The woman that did my nails was rude to me ever since i walked in the door, I am a young white woman and she was a black asian woman. When an indian woman sat down next to me for her appointment the stylist was very nice to her and was the opposite of how she was acting towards me. I am appalled at the services and this place should be shut down for its unkind services and unbelievably disgusting facility. Read Less
Cynthia B.
14 Mar 2016
REPORT
I walked in on 3/13 for a full set. The nice lady sitting says "what can we do for you today" so I said "I would like a full set." I think there is only one lady who does acrylic, because all the empl... Read More
I walked in on 3/13 for a full set. The nice lady sitting says "what can we do for you today" so I said "I would like a full set." I think there is only one lady who does acrylic, because all the employees started looking at her. So the lady started laughing and goes "I'm really busy and the lady behind you had an appointment" which I completely understand since it was a Sunday. But then instead of saying something to me like "sorry by appointments only" they started talking to each other in their native language while I'm just standing there looking dumb...and I know they were talking about me because there a was a lot of finger pointing and "full sets" involved in that conversation. I did not feel comfortable being in there any longer. So I just said "okayyy then, never mind. Thanks." Like I understand the whole appointment thing, but that was really disrespectful and unprofessional. Read Less
Kim M.
27 Dec 2015
REPORT
This was my go-to salon in high school and have never had a bad mani/ pedi.  And honestly the cheapest place I've been to!  I miss it now that I'm in Chicago, but always try to make it in when I'm hom... Read More
This was my go-to salon in high school and have never had a bad mani/ pedi.  And honestly the cheapest place I've been to!  I miss it now that I'm in Chicago, but always try to make it in when I'm home. Read Less
Paula M.
26 Dec 2015
REPORT
I have been here several times. Every time my nails last. I would recommend coming here,they do a pretty great job.
Emily P.
17 Aug 2015
REPORT
Negatives; Small salon that is understaffed. They turned away half of their customers because there was no one to help them. Difficult to understand. Overpriced. This salon is nothing special.Positive... Read More
Negatives; Small salon that is understaffed. They turned away half of their customers because there was no one to help them. Difficult to understand. Overpriced. This salon is nothing special.Positives: Friendly and respectful. Nearby. Nice machines for pedicure. Decent selection of polishes. Clean. Read Less
Amanda Kepf
16 Jul 2015
REPORT
Made an appointment for 2 shellac manicures at 11:30 my lunch hour, walked in had to wait 30 min, which was not ok as we only have an hour for lunch,which was the reason i called and made and appointm... Read More
Made an appointment for 2 shellac manicures at 11:30 my lunch hour, walked in had to wait 30 min, which was not ok as we only have an hour for lunch,which was the reason i called and made and appointment!! my co-worker went first and the lady who did her was also doing a manicure on a young girl, really!!!! she told me she felt very rush, as did i when i finally got started. my co-worker was not 100% satisfied. an mine is very sloppy. probably will not return.Read Less
Amanda & Ariana Kepf
16 Jul 2015
REPORT
Made an appointment for 2 shellac manicures at 11:30 my lunch hour, walked in had to wait 30 min, which was not ok as we only have an hour for lunch,which was the reason i called and made and appointm... Read More
Made an appointment for 2 shellac manicures at 11:30 my lunch hour, walked in had to wait 30 min, which was not ok as we only have an hour for lunch,which was the reason i called and made and appointment!! my co-worker went first and the lady who did her was also doing a manicure on a young girl, really!!!! she told me she felt very rush, as did i when i finally got started. my co-worker was not 100% satisfied. an mine is very sloppy. probably will not return.Read Less
Jenny K.
13 Oct 2014
REPORT
This has become my go-to nail salon simply because they're open on Sunday's. There is an array of colors to choose from and they change their displays based on the season. I haven't had an issue getti... Read More
This has become my go-to nail salon simply because they're open on Sunday's. There is an array of colors to choose from and they change their displays based on the season. I haven't had an issue getting my nails done without making an appointment, the most time I've waited was for 20 minutes. I've had my nails manicured by just about everyone who worked here and I've never left unhappy. My nails are perfectly cleaned and polished, not to mention I always get complimented on them. I didn't give 5 stars because of a few things that I feel could be done differently to make this place a big more professional. One con is in regards to the drying area. It is so small and restricted. When you have 4 people sitting in a small space, with wet nails, it makes it difficult to maneuver without ruining at least one person's polish. I've seen it happen a few times and the clients weren't happy. I also think it's unprofessional to speak a different language in front of your clients. The techs talk in their language very loudly across the salon. Other than that, I've grown to love this place and visit whenever I need a good mani/pedi. Read Less
Karen M.
29 Jun 2014
REPORT
i had been going here for years.   Appointments always run late, if your manicurist isn't in on the day of your appt the salon doesn't call you.  They tell you when you come infer your scheduled appt ... Read More
i had been going here for years.   Appointments always run late, if your manicurist isn't in on the day of your appt the salon doesn't call you.  They tell you when you come infer your scheduled appt that your manicurist isn't in that day.   It's that what an appointment is for.  i am fed up, I left never to go back. Not recommended. Unprofessional Read Less
Dottie K.
27 May 2014
REPORT
Favorite nail salon in Michigan. They are always nice, friendly and clean. Jenny the owner is my go to lady and values my loyalty to her by squeezing me in for appointments whenever I need! I would ne... Read More
Favorite nail salon in Michigan. They are always nice, friendly and clean. Jenny the owner is my go to lady and values my loyalty to her by squeezing me in for appointments whenever I need! I would never go anywhere else! Read Less
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(248) 932-5744
28952 Orchard Lake Road
Farmington Hills Michigan 48334
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Orchard Nail Salon

Farmington Hills, Michigan
(17)
28952 Orchard Lake Road
Farmington Hills Michigan 48334
Frederick Moore
30 Jun 2018
REPORT
Jamaica is the best
True D.
14 Jan 2018
REPORT
This is the only salon where my shellac stays on for more than two weeks without chipping.  It is very worth it for the gel manicure.  The price is reasonable, they have good colors, and are efficient... Read More
This is the only salon where my shellac stays on for more than two weeks without chipping.  It is very worth it for the gel manicure.  The price is reasonable, they have good colors, and are efficient. Read Less
B Rad
21 Aug 2017
REPORT
In a run down part of town not sure what happened to the suburban development
Jay Z
19 Jun 2017
REPORT
Rip off
Yamna Q
26 Jan 2017
REPORT
I have been going here for the past 9 years. The service here is amazing, not to mention the personable staff. Jenny is my absolute favorite, and I have her to thank for my nail compliments and for al... Read More
I have been going here for the past 9 years. The service here is amazing, not to mention the personable staff. Jenny is my absolute favorite, and I have her to thank for my nail compliments and for always keeping me on top of my nail game. Read Less
sonja brooks
4 Dec 2016
REPORT
I patronized this business faithfully for 6 months. They prefer you make appointments for their services. On several occasions after scheduling my appointments 2-3 weeks in advance I was greeted by m... Read More
I patronized this business faithfully for 6 months. They prefer you make appointments for their services. On several occasions after scheduling my appointments 2-3 weeks in advance I was greeted by my appointments not being recorded from my previous visit. The first time this happened I inquired "how could this happen" & my nail tech Jamaica said she dont write the names of the clients in the appointment book.. She only record the services they are requesting for that visit. I suggested to her moving forward to record my name in the appointment book. 3weeks later I came back for my scheduled appointment & guess what? She told me she did not have an appointment in the book for me. She told me although she remembered writing the appointment in the book ..she must have forgotten & she was ALL booked for the day & I would have to reschedule. This happened several times. I WOULD NEVER VISIT THIS PLACE AGAIN.. Read Less
Anahit M.
21 Apr 2016
REPORT
I have been here numerous times and have gotten different types of treatment. They were unbelievably rude over the phone when I tried to book an appointment recently. A friend of mine who is a frequen... Read More
I have been here numerous times and have gotten different types of treatment. They were unbelievably rude over the phone when I tried to book an appointment recently. A friend of mine who is a frequent customer was once locked out of the store while there were nail techs inside with customers, and you guessed it: they weren't closed. Long story short, go somewhere else where they will consistently give you good service. Read Less
Olivia Zardus
20 Mar 2016
REPORT
I wish i could vote this negative stars it was so bad. Along with the racist woman that did my nails, this is the worst job anyone has ever done doing my nails. I scheduled a shellac manicure and this... Read More
I wish i could vote this negative stars it was so bad. Along with the racist woman that did my nails, this is the worst job anyone has ever done doing my nails. I scheduled a shellac manicure and this was the furthest thing from manicure quality. She did not trim the dead hang nails or push back my cuticles. she just sat me down and put the nail polish on. Although she did file my nails, she filed them to the point where my nails had no edge and therefore proceeded to not paint the edges of my nails. There were multiple scuffs and fuzzier under the clear coat and was honestly pathetic. as soon as i got home they chipped and i had to refile them all because there were no smooth edges. The woman that did my nails was rude to me ever since i walked in the door, I am a young white woman and she was a black asian woman. When an indian woman sat down next to me for her appointment the stylist was very nice to her and was the opposite of how she was acting towards me. I am appalled at the services and this place should be shut down for its unkind services and unbelievably disgusting facility. Read Less
Cynthia B.
14 Mar 2016
REPORT
I walked in on 3/13 for a full set. The nice lady sitting says "what can we do for you today" so I said "I would like a full set." I think there is only one lady who does acrylic, because all the empl... Read More
I walked in on 3/13 for a full set. The nice lady sitting says "what can we do for you today" so I said "I would like a full set." I think there is only one lady who does acrylic, because all the employees started looking at her. So the lady started laughing and goes "I'm really busy and the lady behind you had an appointment" which I completely understand since it was a Sunday. But then instead of saying something to me like "sorry by appointments only" they started talking to each other in their native language while I'm just standing there looking dumb...and I know they were talking about me because there a was a lot of finger pointing and "full sets" involved in that conversation. I did not feel comfortable being in there any longer. So I just said "okayyy then, never mind. Thanks." Like I understand the whole appointment thing, but that was really disrespectful and unprofessional. Read Less
Kim M.
27 Dec 2015
REPORT
This was my go-to salon in high school and have never had a bad mani/ pedi.  And honestly the cheapest place I've been to!  I miss it now that I'm in Chicago, but always try to make it in when I'm hom... Read More
This was my go-to salon in high school and have never had a bad mani/ pedi.  And honestly the cheapest place I've been to!  I miss it now that I'm in Chicago, but always try to make it in when I'm home. Read Less
Paula M.
26 Dec 2015
REPORT
I have been here several times. Every time my nails last. I would recommend coming here,they do a pretty great job.
Emily P.
17 Aug 2015
REPORT
Negatives; Small salon that is understaffed. They turned away half of their customers because there was no one to help them. Difficult to understand. Overpriced. This salon is nothing special.Positive... Read More
Negatives; Small salon that is understaffed. They turned away half of their customers because there was no one to help them. Difficult to understand. Overpriced. This salon is nothing special.Positives: Friendly and respectful. Nearby. Nice machines for pedicure. Decent selection of polishes. Clean. Read Less
Amanda Kepf
16 Jul 2015
REPORT
Made an appointment for 2 shellac manicures at 11:30 my lunch hour, walked in had to wait 30 min, which was not ok as we only have an hour for lunch,which was the reason i called and made and appointm... Read More
Made an appointment for 2 shellac manicures at 11:30 my lunch hour, walked in had to wait 30 min, which was not ok as we only have an hour for lunch,which was the reason i called and made and appointment!! my co-worker went first and the lady who did her was also doing a manicure on a young girl, really!!!! she told me she felt very rush, as did i when i finally got started. my co-worker was not 100% satisfied. an mine is very sloppy. probably will not return.Read Less
Amanda & Ariana Kepf
16 Jul 2015
REPORT
Made an appointment for 2 shellac manicures at 11:30 my lunch hour, walked in had to wait 30 min, which was not ok as we only have an hour for lunch,which was the reason i called and made and appointm... Read More
Made an appointment for 2 shellac manicures at 11:30 my lunch hour, walked in had to wait 30 min, which was not ok as we only have an hour for lunch,which was the reason i called and made and appointment!! my co-worker went first and the lady who did her was also doing a manicure on a young girl, really!!!! she told me she felt very rush, as did i when i finally got started. my co-worker was not 100% satisfied. an mine is very sloppy. probably will not return.Read Less
Jenny K.
13 Oct 2014
REPORT
This has become my go-to nail salon simply because they're open on Sunday's. There is an array of colors to choose from and they change their displays based on the season. I haven't had an issue getti... Read More
This has become my go-to nail salon simply because they're open on Sunday's. There is an array of colors to choose from and they change their displays based on the season. I haven't had an issue getting my nails done without making an appointment, the most time I've waited was for 20 minutes. I've had my nails manicured by just about everyone who worked here and I've never left unhappy. My nails are perfectly cleaned and polished, not to mention I always get complimented on them. I didn't give 5 stars because of a few things that I feel could be done differently to make this place a big more professional. One con is in regards to the drying area. It is so small and restricted. When you have 4 people sitting in a small space, with wet nails, it makes it difficult to maneuver without ruining at least one person's polish. I've seen it happen a few times and the clients weren't happy. I also think it's unprofessional to speak a different language in front of your clients. The techs talk in their language very loudly across the salon. Other than that, I've grown to love this place and visit whenever I need a good mani/pedi. Read Less
Karen M.
29 Jun 2014
REPORT
i had been going here for years.   Appointments always run late, if your manicurist isn't in on the day of your appt the salon doesn't call you.  They tell you when you come infer your scheduled appt ... Read More
i had been going here for years.   Appointments always run late, if your manicurist isn't in on the day of your appt the salon doesn't call you.  They tell you when you come infer your scheduled appt that your manicurist isn't in that day.   It's that what an appointment is for.  i am fed up, I left never to go back. Not recommended. Unprofessional Read Less
Dottie K.
27 May 2014
REPORT
Favorite nail salon in Michigan. They are always nice, friendly and clean. Jenny the owner is my go to lady and values my loyalty to her by squeezing me in for appointments whenever I need! I would ne... Read More
Favorite nail salon in Michigan. They are always nice, friendly and clean. Jenny the owner is my go to lady and values my loyalty to her by squeezing me in for appointments whenever I need! I would never go anywhere else! Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know