I just tried this place for the first time, and I could not be happier with the results. I got a fill for my acrylic nails, and they turned out beautifully. I love the shape and the color. The staff is polite and skilled. I would recommend this place to anyone looking for a well-priced nail salon. Read Less

Star Nails is generally a decent deal for a great manicure with a multitude of colors. (I find the pedicures a bit too rough for my taste.) A word of caution: find a technician you like and only go to that technician. It's the difference between a gel manicure that looks amazing and lasts for two weeks versus a crummy, poorly filed mess with visible brushstrokes, bubbles, and flecks that look like crumbs. Read Less

They charge am extra 5 dollars for everything. 5 dollars for shale other than square. 5 dollars per broken nail. 5 dollars for making them thicker than paper so they don't break. Don't waste your time here. I'm spending 35 for fill with gel with one broken from being too thin. A full set is 25.... HIGHLY DISSATISFIED Read Less

Use to like this place but they aren't accepting stamp cards anymore after I've spent so much money on getting mine filled in to not get to use the reward. Also the last two times I've been in they tried charging me for round nails. Never have I ever anywhere heard of that. Read Less

God forbid you have any children with you. My 16 year old daughter was getting her nails done so myself, my son and his cousin wemt somewhere else for a half an hour and then came in while waiting for her to finish up. They are almost 7 and 9. They were equipped with coloring books and markers, they are well behaved and polite. The color swatches were next to us so we started looking at the different colors, discussing the colors. A woman stopped what she was doing to come remove it and also asked me 3 times if I was getting my nails done...well....had I decided I liked a color, I may have... but not now! I understand unruly kids and if there was not an adult sitting with them but to be that rude to a prospective client is utterly ridiculous. Read Less

I went here because of the Facebook reviews and was blown away!!! The leg massage was to die-for, pedicure is flawless and they even fixed up a colour that I wasn't happy with from another salon....for free! This is not your typical nail bar....these people really care about their work!! Thank you for my bridal nails!!!Read Less

I went there last Saturday for Mani/Shellac and they charged 30 bucks for it + design on one nail! I was totally fine with although it was a bit pricier than other places! Then, on Tuesday my nails started chipping and cracking. I went there on Wednesday and asked them to fix it and they told me Ill be charged because it's five days after getting a Shellac! I was so pissed and then they told we are no gonna charge you for taking your Shellac off!!!!! I was like what the heck! You charge people for taking Shellac off even though they got it here... that's insane!! I didn't want to pay 70 bucks for my nails in a week. So, I just left and will never go back!!! And I wouldn't recommend this place to anyone. Poor quality and rude staff... Waste of money Read Less

Highly recommend! Helen did a great job with my nails today. The care taken and her attention to detail with the glitter design I asked for was amazing. I am so happy with the outcome and I will be a regular customer from now on! Thankyou Helen! Read Less

I also was surprised and very happy to see them in Innaloo, I used to drive to whitfords just do do my nails with them they are the best nail shop in Perth. My nails last more than two weeks without tipping off. I would definitely recommend!! Read Less

I just moved to Lansing and was recommended to try this place. I have psoriasis and the nail tech doing my pedicure refused to give me a full pedicure because she was "scared". Worst experience ever! When your in the profession of touching people's skin... Make sure your educated on these things . Never ever would I go back and I will make sure my friend who recommended me doesn't go back either. There loss ... I spend a lot of $ on my nails. Read Less

Wanted my nails done for graduation this year. I don't remember the lady's name, but it literally looked like a 5th grader did my nails. I asked for french shellac with a design on one of the fingers. The French was completely lopsided and some of the white didn't even go all the way to the top of my nail. I was so disappointed especially because it was right before graduation.Paid $50 when I could've done it better myself. Worst part was that it was shellac gel nails and I couldn't take it off with nail polish remover. I was so embarrassed. DO NOT GO HERE Read Less

The pedicure I received was average to say the least. My calluses weren't cleaned up as well as when I have gotten a basic pedicure other places. The worst part was when I went to pay. Star Nails advertises a student discount, so as they were going to run my credit card I said I am a student. They then replied they already ran my card and there was nothing they could do. They then began to berate me about how it was my fault I didn't mention it sooner and that they can't do credit card refunds. My friends finished their pedicures and came over by the dryer, and as I was telling my friends what happened, I finally received an apology. It took them 10 min to say anything other than I was at fault. As someone who has worked in customer service, I was shocked by the lack of concern from a business. I will not be recommending this business to any of my friends or returning. Read Less

Waited in the pedicure chair for over an hour--so long they had to change the water for me three different times because it was getting so cold. They kept saying "few more minutes" then laughed when I said it was taking too long. Brutal service, how they survive I have no idea. If you choose to come here for a mani/pedi, plan to be here for three to four hours. Total waste of time when many other places give the same if not better results with faster service. Read Less

Went during lunch for gel/shellac manicure-- in and out within 40 minutes, much of which was me deciding which color.  Huge color selection of OPI, Gelish & CND. Also got my brows cleaned up, nothing fancy but good in a bind. Read Less

I went there for about 5 months. I was happy with my nails when I left but I hated how all the girls would take their language amongst them. I feel that was very rude. I also hated how I had 3 different people doing my nails in one visit. When I went there, I wanted Mylie to do them and she would start them and have others complete them. She also bugged me about my eyebrows since that was her favorite thing to do. I do not like people getting close to my eyes and she would not take NO for an answer, Needless to say, I quit going there. Read Less

I've been to this salon a few times, and always thought the prices were decent.  Called to make an appointment for 11:30 for 2 pedicures.  Was told noon would be better, so I rearranged my day and scheduled for noon.  We did not get seated until 12:30.  Water was too hot for my daughter, she kept telling them this and they tried to bully her into just putting her feet in the water until I said, "Look, she said the water is too hot.  Could you add some cold water so she can be comfortable?"Constantly tried to sell us additional services, upgrade to "deluxe" pedicure, add a manicure, "Do you want a flower"?  This very much detracted from the enjoyment of this very rare indulgence.Did almost nothing about the calluses on my feet.  I've had pedicures with them before, and left the salon with smooth heels and no callus on the ball of my foot.  The tech just kept telling me, "You should get a deluxe pedicure for your calluses." Should be (and has been) part of a regular pedicure.  We won't be back. Read Less

I have visited this salon twice, the first time after reading the reviews here over this past summer. My visit was pretty average compared to most salons. It's definitely no spa and the decor is not easy on the eyes, however the service was decent and my nail tech did the job. I got a full set of acrylics and paid the usual around here - $25. I recently visited this place again, opting for gel nails. I've always wanted to try them so I asked the nail tech at the front if they were that much better. She sort of shrugged and said yeah. I wanted to try them so I went through with them in spite of her less than enthusiastic response. Before she went through with the gel application, she asked me two or three times if I was sure I wanted gel because acrylics are $5 less. I said no, I wanted to try the gel nails because of the good things I've heard about them. I'm not one of those people who gets bothered when people in a nail salon are speaking another language the whole time, but the entire time the nail tech was doing my nails, another one was standing next to her talking and occasionally pointing at my hands and making comments. A couple times, she actually grabbed my hand pointing at a nail or finger and saying things. I just thought it was a little rude and unprofessional, especially because neither of them really said anything directly to me the entire time. I'm not sure if I haven't researched enough but after I got my nails done, I looked around to learn more about gel nails. I discovered that gel nails are never applied using a powder and liquid like acrylics are. At this salon, this is how they do it and apparently that means they're simply using acrylics and passing them off as gels!! I googled this for a bit and this is what everyone is saying. Now it makes sense why she asked me a few times if I wanted acrylics instead.  Also, before I get fake nails, I prefer they treat my nails just the same as if I was getting a manicure, meaning cutting away excess cuticle and the like. I got none of that. She just removed the nail polish I had on and went at it with the "gels". Also, a few of the tools she used did not come out of the sterilized packet that you see at other salons. Lastly, my nail chipped only two days of having them and I went in to get it repaired. I had only 20-30 minutes to spare and they seemed busy so I asked how long it would take to the nail tech helping me. She said "15-20 minutes". I wasn't sure if she meant that's how long it would be to repair the nail or for the wait so I asked if that was how long it was going to take to wait. She responded with this, "We have other customers waiting and I'm not going to make them wait just to fix your nail." I told her I would come back in later. All I wanted was a clarification and she had to have an attitude. I came back in and she fixed it with white "gel" and it looks okay now. She didn't charge so I'll give her that.Needless to say, this salon is a joke. From charging gel price for acrylics to having poor service and no professionalism, I don't think I'll be coming back. I gave it another try after my first decent experience and it was nothing it was cracked up to be. My nails look pretty nice, if that helps, but if you're looking for hospitality and honesty, this isn't the place. Read Less

Jennifer does an amazing job! She is an all-around honest, humble, sweet and caring person! She takes her time, listens to you, and actually enjoys what she does. It's true that she seems shy but that just makes her who she is. You are guaranteed to love her.However, I am writing this review to inform everyone that Jennifer does NOT work at Star Nails anymore. She has moved to Kiss Nail, which is located on grand river. It is right down the street from Star Nails. If you want to be guaranteed an amazing job on your nails, go see Jennifer at Kiss Nails from now on! She is just down the street; it's worth the extra minute long drive. Read Less

I love going to get my nails done and I agree with the previous review that jennifer is the best, especially with acrylic/gel. i never get regular manicures but i love going here to get my gel nails. they are always really friendly and have even helped me past closing time. love them! Read Less

So, I'm not the type to go out and get "my nails done" but there was a special occasion that I wanted to really go all out for.  So, I decided to get a full set and not just a little manicure.When you first walk in, you are totally bombarded by a couple ladies asking you what you want.  You state what you want and they immediately find someone that is readily available. I've come here several times until I found one Nail Technician that is incredible.  The other nail techs weren't as firm when they hold you hand or they don't really get all the "bad" things out and just let you walk out there thinking you had the best nail set ever.The Nail Tech that I recommend, her name is Jennifer. She gives off the shy vibe but is fluent in English and is kind to talk to.  It was easy for me to start a conversation with her and not feeling as if she was talking to others in a different language about me (how many of you have had that feeling? LOL)  She was very particular in her work and took her time to really give you the best product in the end.  For my full set, I've noticed many places will "drill" into the bed of your nail and once the acrylic grows out, there would be a "bump". I absolutely despise that because they would ruin my real nails. Jennifer does not do this at all. How great is that and your nails turned out GREAT...not just good but GREAT.When I make an appointment, I only ask for Jennifer. Yes, this isn't fair for the other Nail Techs in there, but if they took their time and knew how to really do your nail set, then I would request someone else.The best thing about this nail shop is that it is located in the same strip as a Sushi Restaurant so that gives you good motive to make a girls night out to get your nails done and drink some Sake! Read Less

I've been to star nails about 5 or 6 times, each time I was hoping it would get better. The girls are very friendly and I enjoy the environment, BUT the quality of the work leaves much to be desired. I leave with polish on my skin around my cuticle and my cuticles sometimes look just as bad when I leave as when I came in. I kept going back, giving another second chance, hoping for improvement, unfortunately I got the same quality. I decided to go to another salon in town and I'm very satisfied now. Read Less

I loved the experience I had when I got my nails done here. I had a pedicure and manicure and the designs were beautiful. The polish lasted long, but when it was time to get my nails done again, I went back here. I got an eyebrow waxing and that turned out great, too. Read Less