I’ve tried this place a few times and finally won’t be going back. I called to make an appointment specifically with Kelly, the owner, because the last few times I had gone, the younger men who work t... Read More
I’ve tried this place a few times and finally won’t be going back. I called to make an appointment specifically with Kelly, the owner, because the last few times I had gone, the younger men who work there were very sloppy and rough with my nails. I waited an extra week more then I wanted, to specifically get an appointment with Kelly to do my nail removal and shellac manicure. Once I got there, kelly was late and I waited 25 minutes past my appointment time. Ok fine, no big deal. However, once Kelly had removed my nails she looked at me and asked, “it’s okay if someone else does your manicure, right? It doesn’t have to be me?” Umm talk about put on the spot! Not wanting to be rude I said that was fine but was actually fuming on the inside and then once again, was handed off to the same man I was worried about ending up again with which is WHY I made the appointment with Kelly! And Kelly proceeded to go do a pedicure on a different client who had walked in! Talk about unprofessional! The guy Kelly rudely handed me off to was once AGAIN extremely rough with my nails and this time, actually cut me extremely deep on my pointer nail finger, to the point it bled. I will NEVER be going back to this ridiculous excuse for a salon and I would suggest you save yourself the time, pain AND the money by not going here!! Read Less
Charlene Werdon
17 May 2018
REPORT
Worst experience! Had an appointment at 11:30am. Didn’t get seen till 12:15pm! Never acknowledged us or aploligized for the long wait. After verifying with 3 different people that they can do the gel ... Read More
Worst experience! Had an appointment at 11:30am. Didn’t get seen till 12:15pm! Never acknowledged us or aploligized for the long wait. After verifying with 3 different people that they can do the gel we wanted found out they don’t have it after waiting for 45 minutes!! None of this would have been that big of a deal if they weren’t so rude and unapologetic for our waisted time! Read Less
Patresha Roehre
29 Mar 2018
REPORT
Best nail salon in town. Kelly is an expert and talented nail artist.
Dianne Merchant
19 Mar 2018
REPORT
Amazing customer service! Very talented!
Latasha Matthis
16 Mar 2018
REPORT
Lem did my nails. I had a full set of gel nails applied and I had gel acrylic stuck all over my skin. Once they started growing out I realized that he did not file the acrylic near the cuticle down en... Read More
Lem did my nails. I had a full set of gel nails applied and I had gel acrylic stuck all over my skin. Once they started growing out I realized that he did not file the acrylic near the cuticle down enough and they looked super thick and unnatural. Also, I was charged an outrageous amount of money. He did not tell me in advance that I would be charged for two different Polish colors which I think is absolutely ridiculous. Needless to say, I will never go back to nail masters. Read Less
Kendal Millar
6 Feb 2018
REPORT
Love the new nails Chantelle did an amazing job as always
Wendy Wilson Sunday
20 Jan 2018
REPORT
Just had my first manicure done by Rose and she did a fantastic job. She took her time and was very gentle with my nails and made excellent suggestions which I accepted. I will be a regular customer f... Read More
Just had my first manicure done by Rose and she did a fantastic job. She took her time and was very gentle with my nails and made excellent suggestions which I accepted. I will be a regular customer from now on...thanks Rose. Read Less
Sara Disher
26 Oct 2017
REPORT
I will definitely be back, again and again!! Thank you for the wonderful experience
David Lynch
10 Oct 2017
REPORT
Hands down the best nail place in west Michigan. I always buy gift certificates for my mom and sister and they love it.
Friendly staff and the owner Kelly is an amazing artist. She is the Picasso of ... Read More
Hands down the best nail place in west Michigan. I always buy gift certificates for my mom and sister and they love it.
Friendly staff and the owner Kelly is an amazing artist. She is the Picasso of nails. Read Less
Liz Runey
14 Jul 2017
REPORT
The man that did my nails was rough, didn't ask me how I wanted them filed when I was trying to grow them for my wedding and filed them super short, and my shellac was all over my skin so bad that my ... Read More
The man that did my nails was rough, didn't ask me how I wanted them filed when I was trying to grow them for my wedding and filed them super short, and my shellac was all over my skin so bad that my nails were stuck to my skin.Read Less
Kim Dusome
7 Feb 2017
REPORT
Just had a wonderful French mani and pedi with Chantelle. My nails look fabulous! Thank you Chantelle for a lovely afternoon of pampering! See you again soon!
Amanda Marie
16 Oct 2016
REPORT
My mom and I went in last Friday to have full sets put on. Kelly did my mom's nails and did a fantastic job. She was nice, helpful, and great at applying acrylic nails. However, the gentleman that did... Read More
My mom and I went in last Friday to have full sets put on. Kelly did my mom's nails and did a fantastic job. She was nice, helpful, and great at applying acrylic nails. However, the gentleman that did my nails was a bit rough. 2 of my fingers were cut by the drill, 5 fingers bled from where the skin had been glued down, and the skin around all my fingers were scratched up from the buffing block. Both of us were charged $5 more than what we were quoted. Read Less
Nancy B.
5 Jul 2016
REPORT
6/6/2016 "Lem" did my gel fill and shellac polish. Soon I discovered some miniscule dips and ridges. I did not have time to return to the salon and address the issue.7/6/2016 I went to a differnet ... Read More
6/6/2016 "Lem" did my gel fill and shellac polish. Soon I discovered some miniscule dips and ridges. I did not have time to return to the salon and address the issue.7/6/2016 I went to a differnet salon for a fill and when the Nail Masters shellac application was removed, there were small areas where no powder had been applied and I had slight green, yellow and blue discoloration on my nail beds. I had all of the gel removed, I believe I had the start of a funus from the Nail Masters appointment. Read Less
Jenny Belanger
24 Jun 2016
REPORT
Great price for an amazing looking spray tan. Look natural and not orange which I have experienced in the past. Totally recommend to anyone. Chantelle is the best in the business!
Tycee Smith
7 May 2016
REPORT
I give Nail Master 10 thumbs up. I've known the owner from another shop found her with her own shop and been a client since. The best part about it is Kelly deals with my picky self, lol. She's one of... Read More
I give Nail Master 10 thumbs up. I've known the owner from another shop found her with her own shop and been a client since. The best part about it is Kelly deals with my picky self, lol. She's one of the best!!! Love the atmosphere... Read Less
Andi VanderMolen
21 Apr 2016
REPORT
The owner did my gel nails and she was an absolute delight!! She was super detailed about her work!! Her dad did my pedicure and he did absolutely amazing as well!! They even gave me and my boyfriend ... Read More
The owner did my gel nails and she was an absolute delight!! She was super detailed about her work!! Her dad did my pedicure and he did absolutely amazing as well!! They even gave me and my boyfriend a fantastic recommendation on a sushi restaurant(ju sushi)!! They were absolutely amazing in every way and I can't wait to get my nails done by them again! I won't go anywhere else ever again!! Read Less
Brittany Plumb
13 Mar 2016
REPORT
Kelly did my acrylics and she was the best! I loved that she was so meticulous and took her time to make sure my nails were all uniform and shaped perfectly, even though the salon was busy. I've been ... Read More
Kelly did my acrylics and she was the best! I loved that she was so meticulous and took her time to make sure my nails were all uniform and shaped perfectly, even though the salon was busy. I've been to other places that charge more and rush you out the door and do not show any attention to detail. I'm so glad I found someone to do my nails that is much a perfectionist as I am! Read Less
A B.
8 Jul 2015
REPORT
After reading the other reviews, I expected to be very happy with coming here. I made an appointment for my mom and me for a shellac manicure. We arrived on time and I was seen right away, while she s... Read More
After reading the other reviews, I expected to be very happy with coming here. I made an appointment for my mom and me for a shellac manicure. We arrived on time and I was seen right away, while she sat for 40 minutes waiting for me. They did not acknowledge her or aplogize for not having enough staff available for us to get our nails done together. I gave one star because my nails do look good, but am very disappointed with customer service. We won't be returning. Read Less
pekun27
19 May 2013
REPORT
I love this Nails Salon so much. This is my favorite one. <3
Kelly B.
19 May 2013
REPORT
This is my definite go-to nail salon! I love its impeccably clean nature and attentive staff. When you first come in, you immediately feel the relaxing and inviting atmosphere. The chairs are highly ... Read More
This is my definite go-to nail salon! I love its impeccably clean nature and attentive staff. When you first come in, you immediately feel the relaxing and inviting atmosphere. The chairs are highly comfortable, they have a great array of nail polish collections (my favorites being Essie and OPI), and the price is pretty reasonable! I normally don't like to be bothered when I get my nails done (and sometimes prefer to sleep it through), and the workers here are very sweet enough to not disturb my "alone" time. I love the option that you can either talk to them or just do your own thing, which I feel in other salons, you feel obligated to talk to them. I highly recommend this place! You will NOT be disappointed :) Read Less
frenchtoast7
6 Jan 2012
REPORT
My nails are perfect. Ask for Renee, she is very attentive to cleanliness and is a perfectionist but does not take forever! My toes are even perfect. I wouldn't trust anyone else in this area to do my... Read More
My nails are perfect. Ask for Renee, she is very attentive to cleanliness and is a perfectionist but does not take forever! My toes are even perfect. I wouldn't trust anyone else in this area to do my nails again. Really glad I gave this place a try. Read Less
I’ve tried this place a few times and finally won’t be going back. I called to make an appointment specifically with Kelly, the owner, because the last few times I had gone, the younger men who work t... Read More
I’ve tried this place a few times and finally won’t be going back. I called to make an appointment specifically with Kelly, the owner, because the last few times I had gone, the younger men who work there were very sloppy and rough with my nails. I waited an extra week more then I wanted, to specifically get an appointment with Kelly to do my nail removal and shellac manicure. Once I got there, kelly was late and I waited 25 minutes past my appointment time. Ok fine, no big deal. However, once Kelly had removed my nails she looked at me and asked, “it’s okay if someone else does your manicure, right? It doesn’t have to be me?” Umm talk about put on the spot! Not wanting to be rude I said that was fine but was actually fuming on the inside and then once again, was handed off to the same man I was worried about ending up again with which is WHY I made the appointment with Kelly! And Kelly proceeded to go do a pedicure on a different client who had walked in! Talk about unprofessional! The guy Kelly rudely handed me off to was once AGAIN extremely rough with my nails and this time, actually cut me extremely deep on my pointer nail finger, to the point it bled. I will NEVER be going back to this ridiculous excuse for a salon and I would suggest you save yourself the time, pain AND the money by not going here!! Read Less
Charlene Werdon
17 May 2018
REPORT
☆☆☆☆☆
REPORT
Worst experience! Had an appointment at 11:30am. Didn’t get seen till 12:15pm! Never acknowledged us or aploligized for the long wait. After verifying with 3 different people that they can do the gel ... Read More
Worst experience! Had an appointment at 11:30am. Didn’t get seen till 12:15pm! Never acknowledged us or aploligized for the long wait. After verifying with 3 different people that they can do the gel we wanted found out they don’t have it after waiting for 45 minutes!! None of this would have been that big of a deal if they weren’t so rude and unapologetic for our waisted time! Read Less
Patresha Roehre
29 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Best nail salon in town. Kelly is an expert and talented nail artist.
Dianne Merchant
19 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Amazing customer service! Very talented!
Latasha Matthis
16 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Lem did my nails. I had a full set of gel nails applied and I had gel acrylic stuck all over my skin. Once they started growing out I realized that he did not file the acrylic near the cuticle down en... Read More
Lem did my nails. I had a full set of gel nails applied and I had gel acrylic stuck all over my skin. Once they started growing out I realized that he did not file the acrylic near the cuticle down enough and they looked super thick and unnatural. Also, I was charged an outrageous amount of money. He did not tell me in advance that I would be charged for two different Polish colors which I think is absolutely ridiculous. Needless to say, I will never go back to nail masters. Read Less
Kendal Millar
6 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Love the new nails Chantelle did an amazing job as always
Wendy Wilson Sunday
20 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Just had my first manicure done by Rose and she did a fantastic job. She took her time and was very gentle with my nails and made excellent suggestions which I accepted. I will be a regular customer f... Read More
Just had my first manicure done by Rose and she did a fantastic job. She took her time and was very gentle with my nails and made excellent suggestions which I accepted. I will be a regular customer from now on...thanks Rose. Read Less
Sara Disher
26 Oct 2017
REPORT
☆☆☆☆☆
REPORT
I will definitely be back, again and again!! Thank you for the wonderful experience
David Lynch
10 Oct 2017
REPORT
☆☆☆☆☆
REPORT
Hands down the best nail place in west Michigan. I always buy gift certificates for my mom and sister and they love it.
Friendly staff and the owner Kelly is an amazing artist. She is the Picasso of ... Read More
Hands down the best nail place in west Michigan. I always buy gift certificates for my mom and sister and they love it.
Friendly staff and the owner Kelly is an amazing artist. She is the Picasso of nails. Read Less
Liz Runey
14 Jul 2017
REPORT
☆☆☆☆☆
REPORT
The man that did my nails was rough, didn't ask me how I wanted them filed when I was trying to grow them for my wedding and filed them super short, and my shellac was all over my skin so bad that my ... Read More
The man that did my nails was rough, didn't ask me how I wanted them filed when I was trying to grow them for my wedding and filed them super short, and my shellac was all over my skin so bad that my nails were stuck to my skin.Read Less
Kim Dusome
7 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Just had a wonderful French mani and pedi with Chantelle. My nails look fabulous! Thank you Chantelle for a lovely afternoon of pampering! See you again soon!
Amanda Marie
16 Oct 2016
REPORT
☆☆☆☆☆
REPORT
My mom and I went in last Friday to have full sets put on. Kelly did my mom's nails and did a fantastic job. She was nice, helpful, and great at applying acrylic nails. However, the gentleman that did... Read More
My mom and I went in last Friday to have full sets put on. Kelly did my mom's nails and did a fantastic job. She was nice, helpful, and great at applying acrylic nails. However, the gentleman that did my nails was a bit rough. 2 of my fingers were cut by the drill, 5 fingers bled from where the skin had been glued down, and the skin around all my fingers were scratched up from the buffing block. Both of us were charged $5 more than what we were quoted. Read Less
Nancy B.
5 Jul 2016
REPORT
☆☆☆☆☆
REPORT
6/6/2016 "Lem" did my gel fill and shellac polish. Soon I discovered some miniscule dips and ridges. I did not have time to return to the salon and address the issue.7/6/2016 I went to a differnet ... Read More
6/6/2016 "Lem" did my gel fill and shellac polish. Soon I discovered some miniscule dips and ridges. I did not have time to return to the salon and address the issue.7/6/2016 I went to a differnet salon for a fill and when the Nail Masters shellac application was removed, there were small areas where no powder had been applied and I had slight green, yellow and blue discoloration on my nail beds. I had all of the gel removed, I believe I had the start of a funus from the Nail Masters appointment. Read Less
Jenny Belanger
24 Jun 2016
REPORT
☆☆☆☆☆
REPORT
Great price for an amazing looking spray tan. Look natural and not orange which I have experienced in the past. Totally recommend to anyone. Chantelle is the best in the business!
Tycee Smith
7 May 2016
REPORT
☆☆☆☆☆
REPORT
I give Nail Master 10 thumbs up. I've known the owner from another shop found her with her own shop and been a client since. The best part about it is Kelly deals with my picky self, lol. She's one of... Read More
I give Nail Master 10 thumbs up. I've known the owner from another shop found her with her own shop and been a client since. The best part about it is Kelly deals with my picky self, lol. She's one of the best!!! Love the atmosphere... Read Less
Andi VanderMolen
21 Apr 2016
REPORT
☆☆☆☆☆
REPORT
The owner did my gel nails and she was an absolute delight!! She was super detailed about her work!! Her dad did my pedicure and he did absolutely amazing as well!! They even gave me and my boyfriend ... Read More
The owner did my gel nails and she was an absolute delight!! She was super detailed about her work!! Her dad did my pedicure and he did absolutely amazing as well!! They even gave me and my boyfriend a fantastic recommendation on a sushi restaurant(ju sushi)!! They were absolutely amazing in every way and I can't wait to get my nails done by them again! I won't go anywhere else ever again!! Read Less
Brittany Plumb
13 Mar 2016
REPORT
☆☆☆☆☆
REPORT
Kelly did my acrylics and she was the best! I loved that she was so meticulous and took her time to make sure my nails were all uniform and shaped perfectly, even though the salon was busy. I've been ... Read More
Kelly did my acrylics and she was the best! I loved that she was so meticulous and took her time to make sure my nails were all uniform and shaped perfectly, even though the salon was busy. I've been to other places that charge more and rush you out the door and do not show any attention to detail. I'm so glad I found someone to do my nails that is much a perfectionist as I am! Read Less
A B.
8 Jul 2015
REPORT
☆☆☆☆☆
REPORT
After reading the other reviews, I expected to be very happy with coming here. I made an appointment for my mom and me for a shellac manicure. We arrived on time and I was seen right away, while she s... Read More
After reading the other reviews, I expected to be very happy with coming here. I made an appointment for my mom and me for a shellac manicure. We arrived on time and I was seen right away, while she sat for 40 minutes waiting for me. They did not acknowledge her or aplogize for not having enough staff available for us to get our nails done together. I gave one star because my nails do look good, but am very disappointed with customer service. We won't be returning. Read Less
pekun27
19 May 2013
REPORT
☆☆☆☆☆
REPORT
I love this Nails Salon so much. This is my favorite one. <3
Kelly B.
19 May 2013
REPORT
☆☆☆☆☆
REPORT
This is my definite go-to nail salon! I love its impeccably clean nature and attentive staff. When you first come in, you immediately feel the relaxing and inviting atmosphere. The chairs are highly ... Read More
This is my definite go-to nail salon! I love its impeccably clean nature and attentive staff. When you first come in, you immediately feel the relaxing and inviting atmosphere. The chairs are highly comfortable, they have a great array of nail polish collections (my favorites being Essie and OPI), and the price is pretty reasonable! I normally don't like to be bothered when I get my nails done (and sometimes prefer to sleep it through), and the workers here are very sweet enough to not disturb my "alone" time. I love the option that you can either talk to them or just do your own thing, which I feel in other salons, you feel obligated to talk to them. I highly recommend this place! You will NOT be disappointed :) Read Less
frenchtoast7
6 Jan 2012
REPORT
☆☆☆☆☆
REPORT
My nails are perfect. Ask for Renee, she is very attentive to cleanliness and is a perfectionist but does not take forever! My toes are even perfect. I wouldn't trust anyone else in this area to do my... Read More
My nails are perfect. Ask for Renee, she is very attentive to cleanliness and is a perfectionist but does not take forever! My toes are even perfect. I wouldn't trust anyone else in this area to do my nails again. Really glad I gave this place a try. Read Less