One of the worst places I have been. I got my acrylics done and a couple days later they started lifting in all the corners. I called they said "no problem come in and we will fix them". I went that day and all they did was file away the corners and slapped some clear on them. When I say slapped I mean I had nail polish all over my fingers. I could have done that much at home. Read Less

I went here Monday the 7th the service was horrible and the lady was very rude as well, she got up several times in the middle of doing my nails to help other people, she didn’t even clean my cuticles up still have skin pealed up all over the sides of my fingers I also told her she was fileing my nails really hard to the point it was hurting and she pulls my hand back and continued to move as fast and as hard as she could! They also were not even and super super thick I was not very please when I left I had to spend extra time when I got home to file and fix them when that’s what I paid for in the first place. First time here and I will not be returning. Read Less

What ever you do DO NOT, let the dumbass hunchback mongoloid touch your nails. I asked her what she was putting on my nails and her response was “don’t tell me how to do my job.” She also filed a nice cut into my left thumb. I wish I didn’t pay for the service, if you can even call what I received service. As we were leaving the person I went to get my nails done with turns to me and says "I cannot believe anyone would talk to a customer the way that 'monster' (her words) talked to you." Read Less

Be careful, I called ahead and was told it would be $25 for a full set of gels, arrived to find out they planned to charge me $50. Went ahead with it at a few dollar discount, and the job was okay but very sloppy. I had to do a good amount of filing on my own at home. Read Less

I went in on a Sunday afternoon and saw Phoenix for a gel fill with no chip. She was the best nail tech I’ve seen in a while. Her attention to detail was superb. My only negative is about the actual place, it seems a bit unkept. Read Less

What in the name of American Bell Telephone is going on with this place? I call all day long to get an appointment and NO ANSWER! This has happened on more then a few occasions and when I bring it to the owners/managers attention she looks down as she counts her cash without acknowledging me or giving an explanation for this very strange, unprofessional procedure. Why this owner is inclined to choose when to pick up her business phone throughout the day makes no sense. Not only is this bad business she is wasting my time so I now have to call my nail techs personal cell number in which to make appointments' Crazy! Read Less

They are horrible! RUDE! I will never go back. They screw up your nails and when you point it out to them they get mad and become mean. Never ever will I go back. I had to leave their and go somewhere else to fix my nails! Read Less

I found the salon very Dirty and disorganized. The women at the front desk was very rude. The older gentleman was not a very good technician and his nails were not groomed and were disgusting looking. I would never go there again Read Less

I went in last night with my friend to get our nails done. Normally im not pissy when people make mistakes because i work in customer service, i get it. But when i walked in i told them what was on my nails (powder) and that i wanted them off and redone as some were lifting. So she ripped off two of my nails. All of my nails are real except i broke one a month ago and have been using acrylic on that one. She ripped it off and destroyed the nail so i had to cut and have to regrow it... again. And then broke another one of my nails that was fully grown to my liking and didnt care (she said its fine ill put acrylic on it, i told them i didnt want all acrylic multiple times, i want my real nails) Since powder nails are meant to be shaved down and soaked off (which i told her multiple times) and she just pulled them off, breaking my nails, i asked her if she knew what she was doing (she kept switching tools and looked very confused the whole time) and she threw my hands back at me and said ill get someone else. When she got someone else i was moved and one lady talked to me about it but never actually tried to come fix them. She went about doing other things so i waited for my friend to be done so we could leave. The man doing my friends nails though was very sweet and he knew what i wanted and offered to soak them off but i didnt have enough time. I would have let him do my nails if i had time. My friend may return but i sure as heck wont. Ive never had an experience like this at a nail salon. I wouldnt have minded her breaking my nails (because i already had one acrylic, regrowing another wouldnt have made much difference) but the fact that she didnt care at all about it and she never apologized and while im trying to explain what i want shes interrupting me saying "okay okay i get it" and obviously not getting it, i will definitely take my money elsewhere. Read Less

Never will be coming back here. I spent 30 dollars on nails that look horrible and rude service. I started off with older gentlemen and ended up with a girl who was in high school who was "training". I called at 7 asking if I came in would be be able to give me acrylics and they said yes. I called first knowing they close at 8. They rushed through everything and by 7:30 they were putting on their jackets and turning off the lights when I was still getting my nails done. They didn't even let me dry my nails! They left glue all over my fingers as well, and no where near the shape I asked. I called back the next day and asked if they could fix it and when I came in the high school girl was the one who was "fixing" them. She was so rude about it, she picked a totaled different color that they put on my nails yesterday, didn't even take the old color off and just painted over them. Read Less

Honestly the worst experience I have ever had getting my nails done. I got a shellac manicure and upon leaving noticed that the second coat of polish on my nails did not fully cover the surface of my nail, making the color difference very noticeable. I went back in and asked to have that adjusted and they did, however when I got home my nails were not smooth and actually started peeling. I will not be going back. Read Less

I never give a place of business a bad review.... However this has to be done. First off the front deals woman is rude and a little evil. I just needed a pedicure, the woman that was assigned to help me looked sad and over worked. She put my feet in the bowl turned on the water it came out from the back of the tub and was about 100 degrees and burned the back of my legs and heels!!!! I asked for ice or something and the woman just stood there starring at me while some of my skin started to bubble up with a burn blister! I don't think I need to say anymore. Read Less

I've given this place many chances and this last visit will be my last. The place is filthy, don't even know if they sterilize their tools. They rush and do a mediocre job on your nails. You start with one person and end up with another, midway though your appointment. The person that I started with ( a man) was more interested in what was going on around him rather than taking care of my nails. Definitely not a place to go if you want a relaxing experience. Finally, they are extremely expensive! Read Less

This place is awful.  I went on a Wednesday for mani and pedi.  Started with one tech and she cared for my hands and feet beautifully.  She did a great polish on my toes.  Then she announced that someone else was coming to polish my nails.  The front desk lady came and took about one minute to polish my nails.  It was sloppy. Then they took my credit card and put me under the dryer.  I waited and waited. Finally I told another guy to get my card.  The woman came back with the receipt for me to sign.  The polish chipped off by Saturday night.  The first tech should have stayed with me. I left a tip for her but who knows if she got it. Never again. Read Less

Just. Terrible.They always close early, and one afternoon they actually started turning the lights out while my nails were drying.I also had a nail break badly one Sunday and went to ask them to fix it at 5pm. They said they were closing up (even though it said on their door they were open until 8pm).I went across the street to M Nails (whose door said they closed at 5pm) and they welcomed me in at 530 pm and fixed my nail beautifully. The manicures are sloppy here. They rush through everything and they are just plain rude.I will never go there again. Read Less

I have been coming to this salon for a couple of years for French shellacks and pedicures. I have had many different people doing my nails and most of the time I have been very pleased with the services. I do have some favorite nail techs; Zoey, Phoenix, and Hen. However, recently they were very busy so I settled for an older gentlemen that did a horrible job. I think he was having trouble seeing, I don't know. I would recommended this nail salon, but warn you not to allow this older gentlemen to do your nails! Read Less

Just DO NOT GO HERE!! I have been here several times and everytime I say I will never go again. Then, against my better judgment, I keep trying to give them another chance. After this last time I promise I will NEVER go here again. They are rude and treat you as if you are a number rolling through slapping polish on as fast as they can. This last time I was in trying to get shellac before New Years and the guy that was going to do my nails LITERALLY YELLED at me that I was "taking too long pick color!"  I had been looking at colors and chatting with another costumer for less than 2 minutes. We both looked at each other in shock at his unbelievable rudeness. I have never been treated so badly at a place where I am paying money for a service. I will go to any nail salon but this one. Read Less

Came in for a shellac menu and normal pedicure.  I wasn't thrilled with the $60 price but still went ahead and got them.- they didn't clean up my cuticles much at all....maybe did 10% of what they should have- my Polish was applied nicely on both fingers and toes, but no top coat on my toes- did not see the tools come out of a sterilizer- I did break my nail the next day and they fixed, no questions asked, the next day. I actually wish the lady who fixed my broken nail would have done my initial mani/pedi since she seemed to pay much more attention to detailOverall I would go back, but I will only get the mani and request my tech. Read Less

I'm not sure why this place has had only negative reviews - I LOVE them. I have been here four times to get my nails done and they are amazing. I've had my nails done by a different tech every time and each time I have left completely satisfied.The last time I went my nails were super short and they put the polish on perfectly, I was stunned how good they looked. My two favorite people so far have been Lee and David - you can request them if you go and make an appointment although they are primarily walk-ins (so I was told).It seems they recently added an administrator at the front desk and she is a total joy. I think I know the previous front desk person the other reviews were speaking of and she was very nice as well, I think she was the owner and was just busy getting pulled in 10,000 directions (as a former GM of a crazy busy restaurant I know what that's like).Give this place a shot - they're great and you will not be disappointed! Read Less

I have been to the Nail Salon several times,  I would not consider this as my "go to" nail salon, I usually only go here if I am extremely desperate. I recently went to the Nail Salon with my mother for a gel manicure/ pedicure, worst experience ever! We started with our pedicures, the lady that was doing my pedicure was awful. She basically placed my feet in warm water, trimmed the nails with clippers and then threw polish on. They looked absolutely horrible!!! My mother and I began ours at the same time and I was in and out of the chair in 10 minutes and her pedicure wasn't even close to being done. I was too nervous to say something at first because I knew the same lady was doing my manicure. She started my gel manicure by basically buffing my nails, barely touching up my cuticles and then started the whole gel process. After applying the first coat of gel polish I realized that she completely missed the whole side of my nail. I said to her kindly that she missed a bit of my nail, helping her out so she could get it before placing it under the UV light. When I said that to her nicely she told me "don't tell me how to do my job." I was in complete awe, so rude. Once the gel's were finished she looked over at a customer and said "I'll be right with you" she threw a warm towel on my hands and said alright all set. I looked at my nails, they looked terrible and half of my thumb nail was completely showing. I went to the counter and showed her worked to the owners and they even noticed that terrible job that she did. They left me at the counter and grabbed her about 10 mins later and she came up arguing with me. Another lady fix my one nail and then took a brush with polish remover to my toes to get the polish off my skin. They charged me full price for everything. Customers were asking me who the lady was that did my nails so they would make sure they do not get here. No matter how desperate you are, do not go here!!!! Read Less

Went here w a friend for a change from where I typically go in Whitmore Lake.  For $30 one would expect a pretty pristine pedi, but instead got some rude service from the front desk lady...hurrying us along to pick a polish and get sat down.  (We weren't standing there for more than 2 minutes when this happened.). When we got to our chairs my friend had someone else's toenails floating in her water!  The tech laughed it off and got her new water.  The pedicure was one of the quickest I've ever had, and the paint is a bubbled and thick looking.  She even missed painting half of one of my toes!  I think I will definitely stick to Jade's Nails in Whitmore from now on!  Cheaper, and always comes out looking perfect! ;) Read Less

I went to Nail Salon Tech despite some negative reviews on Google, mostly because coming from a saturated New York City nail salon market where services are both excellent and cheaper, I can't stand to pay more than $25 for a pedicure. But I bit the bullet and went to Nail Salon Tech in Brighton, where a quick call ahead informed me that their pedicures were $30. It's a fine looking place--spacious, with tacky decorations, but there was a well-placed July Vogue right behind my pedi chair, which greatly enhanced my enjoyment of the experience. A couple flat-panel TVs were on, though not one I could see. And I have to say that everything actually went along well, until I looked down at my toes following putting them under the drying lamp. There was polish everywhere: on the nail, yes, but also on my cuticles, bleeding into the skin. It looked bad. And when I was thinking back on it, I don't even think I got a top coat put on. The polish looks pretty dull, so I'm suspecting that's the case. Maybe I'm just misguided because of my experiences in a real metropolis, but for $30, I expect a pedicure that's much closer to  aesthetically perfect. I wouldn't go back. Read Less

I went to Nail Salon Tech twice since I moved to Brighton. The second visit I made to them they started by cutting my nails way to short. They then hit my cuticles repeatedly with their drill. They said there was no problem because I didn't bleed... I couldn't believe they said that. The owner then told me I had to pay full price after the horrible service. When I questioned it, he began yelling at me. Now my nails are way to short and I will NEVER go back to Nail Salon Tech. Read Less