Me and my sister drove and hour and a half away just to get our nails done here! I am very very impressed! I loved it! Bryan/Brian not sure how you spell it and his wife did our nails and I couldn't be happier! Both were very friendly and made sure that we had exactly what we wanted! We both will be more than happy to come back and make the trip to keep up our nails 💙🖤 Thanks for the great experience 🖤🖤🖤 Read Less

Wrote us in the book and told us to come back in an hour. Came back and they had taken two walk-ins while we were gonw and didn't realize what services we needed because the guy wasn't listening to me when we first came in. I will never go back. Unprofessional. Read Less

They do decent work, but they gossip and talk behind other workers' backs - while their coworker is with other customers.  I don't want to listen to your baby daddy problems or why so-and-so is a bitch while I'm trying to enjoy a little pampering. So trashy! I will never visit again because it was so uncomfortable. My sister-in-law had a similar experience a different time, so we've sworn off this place together. Read Less

Not very impressed with this place. We went in on a Wednesday to get our nails done, the girls working were not very professional. One was even talking on her phone while doing my nails... I'm sorry but that is what breaks and lunches are for, not when you are with a customer. I asked how much a mani/pedi was while getting my nails done and the girl stated $38 dollars for regular polish (I had regular on my toes and gel on my nails). At the end when I went to check out my total was $51.... SURPRISE! Why didn't she tell me the price of the the mani/pedi that she was actually doing on me? Also as mentioned, I got gel polish on my nails and by Friday (2 days later) the polish was already bubbling. Read Less

I wish I could give six stars - these guys are amazing. I scheduled my Mom for a Mother's Day mani-pedi but didn't realize Grandma would be tagging along. When I called the day of to see if we could squeeze her in, they were totally booked. However, everyone was super friendly and they wound up not only squeezing Grandma in for her first manicure ever, but also gave her a pedicure! She has diabetes and her feet were not pretty, but the staff didn't hesitate to get her all squared away. In the end Mom and Grandma were both beaming and Grandma wanted to go buy a pair of sandals so she could show off her toes. She talked of nothing else for the entire weekend. Thank you so much 5 Star Nails, I'm very grateful for the way you treated my family and made them feel special!!! You're an hour away from where we live but regardless, we'll definitely be back. Read Less

This is the only salon in bay city that I will go to. The girls and owner are all really nice and very talented. Personally I have not had any problems with my nails or pedicures. Not only do they do good work but the environment is good and my kids have a blast when they come with me. Keep up the good work ladies and gentleman ☺ Read Less