28 Reviews

Pro Nail & Spa

Auburn Hills, Michigan
Reviews
Denise Thomas
29 Jun 2018
REPORT
I am pretty simply. I just moved in the area. I will check this one off as NEVER AGAIN. Staff is friendly to known customers......ONLY! Rushing to try and do pedicure at last minute so they squeezed 4... Read More
I am pretty simply. I just moved in the area. I will check this one off as NEVER AGAIN. Staff is friendly to known customers......ONLY! Rushing to try and do pedicure at last minute so they squeezed 4 of us in. Left me sitting in chair. But chased me down for payment. My search continues !! Read Less
Brandy Geeck
2 May 2018
REPORT
I always love coming here. Everyone is so accommodating and polite. I enjoy going mid week in the middle of the day because it's not as busy. It does get busy sat-sun so you might be waiting. Always h... Read More
I always love coming here. Everyone is so accommodating and polite. I enjoy going mid week in the middle of the day because it's not as busy. It does get busy sat-sun so you might be waiting. Always have new colors. They do a real job and if it does chip reather early after you got it done they are willing to fix it. I will never go anywhere else. The prices are agreeable. Read Less
Heather Hall
29 Apr 2018
REPORT
I've been coming here for years, I won't go anywhere else. Everyone greets me by name when I come in, takes their time with any service I receive, and does a great job. Prices are a little high, but I... Read More
I've been coming here for years, I won't go anywhere else. Everyone greets me by name when I come in, takes their time with any service I receive, and does a great job. Prices are a little high, but I've been everywhere else in the area and they do the best job here. So I'm more than willing to pay the extra few dollars for better service and quality of work! Read Less
Bri Lupo
8 Mar 2018
REPORT
Do not recommend for a full set. Over priced and he told me it would cost even more to get my nails soaked and cuticles pushes back because only the acrylics were included in the price. Staff is not f... Read More
Do not recommend for a full set. Over priced and he told me it would cost even more to get my nails soaked and cuticles pushes back because only the acrylics were included in the price. Staff is not friendly and a few were actually rude. Read Less
Leslie Mcclelland
12 Feb 2018
REPORT
Showed up late on Sunday and wasn’t sure they would be able to take me. It wasn’t a problem and the gentleman who did my nails took his time. Great experience and happy with the outcome.
Jo Ann Bailey
4 Feb 2018
REPORT
This is the best place to have nails, toes, whatever you need. Friendly environment and just love Tracy. Go and see for yourself! Tell um Jo Ann sent you!
Kylie W.
20 Dec 2017
REPORT
Went here for pedicure and gel manicure with fellow bridesmaids before a wedding. Pedicure was good, manicure was another story.. my cuticle was cut and bled a little which was no big deal besides the... Read More
Went here for pedicure and gel manicure with fellow bridesmaids before a wedding. Pedicure was good, manicure was another story.. my cuticle was cut and bled a little which was no big deal besides the fact that instead of wiping away the blood, it was left and I had dried blood showing underneath my gel for the remainder of the life of my manicure (which wasn't long). 3 days after getting the shellac gel on my hands, two nails started lifting and peeled right off. I never leave reviews but I had to warn you guys. Go somewhere else if you want your money to last. (Spent $60 on this..) Read Less
Lisa Balla
16 Jul 2017
REPORT
Very nice place, I've only been there twice and I'm looking for a new salon to go to. I went in the first time for a new set and pedicure, both I was happy with. Gel stayed perfect for about a month. ... Read More
Very nice place, I've only been there twice and I'm looking for a new salon to go to. I went in the first time for a new set and pedicure, both I was happy with. Gel stayed perfect for about a month. I go in just for a fill and color change, all my nails broke off within a week and I didn't do anything differently. Just disappointed. Read Less
bea norris
6 Jul 2017
REPORT
I have always been treated well at Pro Nails and Spa and am a regular customer there. Tom does a great job on my nails and everyone else that has helped me has been very helpful and accommodating. I h... Read More
I have always been treated well at Pro Nails and Spa and am a regular customer there. Tom does a great job on my nails and everyone else that has helped me has been very helpful and accommodating. I have recommended them to friends who have had similar experiences with the staff. Read Less
Inside Sales 1
2 May 2017
REPORT
went here twice, the first time for a fill, the second time for a fill again the first time was not bad, they are more expensive than I am use to.. the second time I went back because they are close ... Read More
went here twice, the first time for a fill, the second time for a fill again the first time was not bad, they are more expensive than I am use to.. the second time I went back because they are close to my house and was very disappointing the male I had rushed and painted them very sloppy I also had breakage within two days and went back for touch up- one of the other guys just scolded me and told me to come in sooner next time. I had to talk him out of charging me $3 for a re- paint. I will not be going back!!! Read Less
Shauna Leake
16 Mar 2017
REPORT
Girls day out. Made an appointment for 3 pedicures. They fit a 4th person in who is 2 years old and took good care of her.
Andrea LaRose
20 Feb 2017
REPORT
First and last time coming here. I asked for a manicure, for my old shellac to be removed, and to have my nails cut short and cleaned up and buffed, with just a clear coat. This must be an unusual req... Read More
First and last time coming here. I asked for a manicure, for my old shellac to be removed, and to have my nails cut short and cleaned up and buffed, with just a clear coat. This must be an unusual request, I was not treated well, and she screwed up my nails. It was the strangest encounter I've ever had at a nail salon. She was really rough with my hands, she used a really rough grit to buff my nails so my nails are all scratched up, she didn't bother with my cuticles, and she left rough edges on my nails which she cut unevenly. Who keeps their nails cut square with just clear polish on them? But it was impossible to communicate with her. I kept trying to politely ask and explain, but I ended up leaving extremely dissatisfied just to finish my own nails at home.Read Less
Amanda H.
20 Sep 2016
REPORT
First time I went here, Tom did my fill with shellac polish and did an excellent job. Lasted almost 3 weeks with no cracks or color chips! Went here a second time and a different tech did my fill and ... Read More
First time I went here, Tom did my fill with shellac polish and did an excellent job. Lasted almost 3 weeks with no cracks or color chips! Went here a second time and a different tech did my fill and within a week, 4 of my nails cracked down the center and 2 chipped because he made the acrylic too thin on top of my nails. Not worth the $30 I paid. If I come back, it will only be to have Tom do my nails. The salon is nice inside, but slightly pricey. Read Less
Ria R.
19 Jul 2016
REPORT
If I could give negative stars I would. The owner has complete lack of intelligence and integrity. I was assured my nails would be fixed and after driving to the salon. I was told they would no longer... Read More
If I could give negative stars I would. The owner has complete lack of intelligence and integrity. I was assured my nails would be fixed and after driving to the salon. I was told they would no longer honor their commitment even though I had an appointment and it was written in their book as a nail repair free of charge. Will never be returning! Read Less
Abbey G.
10 Jul 2016
REPORT
awesome place to get your nails done! we came in about 40 minutes before close, and they still let us get a full set. They were very quick, neat, and precise. I'm also incredibly impressed by the layo... Read More
awesome place to get your nails done! we came in about 40 minutes before close, and they still let us get a full set. They were very quick, neat, and precise. I'm also incredibly impressed by the layout of the business itself... Everything is newly renovated every three years, according to the lovely lady who did my nails, and they keep the place as well as their equipment impeccably clean. on top of that, I couldn't ask for a closer nail salon to Great Lakes Crossing... Perfect for after a long shopping trip :-) I will definitely be coming back! Read Less
Melissa G.
31 Jan 2016
REPORT
CROOKS!!! If I could give this place negative stars, i would. WORST nail shop I've ever been to!!!! Horrible experience... The man that did my nails, said his name is "T", didn't polish my whole nail,... Read More
CROOKS!!! If I could give this place negative stars, i would. WORST nail shop I've ever been to!!!! Horrible experience... The man that did my nails, said his name is "T", didn't polish my whole nail, he left spots unpolished. When it was time to pay I gave him my card, he swiped it a few times and said something was wrong so I gave him another card (even though I knew there was money there). He swiped that card a couple times and a receipt finally came out with the price he told me. I signed and left. When I got home and checked my account they'd charged me a total of $195 for a mani/pedi!!! There were several charges from them on both of my cards. I immediately went back up there and received the worst customer service. They wouldn't listen to me, kept cutting me off and said something was wrong with their system, it's happened to other people, it didn't really charge me. But the money is gone from my account. And if you know your machine is doing this why not tell people when they walk in that your system is down and you need them to pay with Cash? SMH This was the worst mani/pedi experience I've ever had!! I've yet to receive my money back. I will NEVER go back here and will tell everyone I know to stay away as well. Read Less
Kalisa K.
13 Dec 2015
REPORT
Ok, so let me start by saying....this is NOT my regular salon. With that being said, I am VERY picky. Now....I stopped here on a whim, while I was out shopping. The salon is very well decorated and mo... Read More
Ok, so let me start by saying....this is NOT my regular salon. With that being said, I am VERY picky. Now....I stopped here on a whim, while I was out shopping. The salon is very well decorated and modern. I decided to go in because it wasn't crowded and I was in a hurry.....I walked in at 1pm and didn't leave until 3! There was only one lady waiting ahead of me. I was addressed once and was told that it was only a few more minutes. I was finally seated at a table and waited for another 15 minutes or so. Once the nail tech got over to me, he was very friendly. I knew my nails were in bad shape but he was very gentle and didn't over buff them. He put on my new set quickly and neatly. After he was done and I washed my hands, I was pleased. I brought in my own 2 polishes to match my toes and he applied them with no problem. The coats of polish were a little thick and took forever to dry because of that. Overall I was pretty satisfied with his work, but the wait was absolutely terrible and since I was pressed for time, that was no bueno.... Would I go back, yes. Would I wait as long as I did... Hell no. Read Less
Cindy J.
19 Apr 2015
REPORT
Worst place I've ever been too! My sister wanted a pedicure and I wanted a fill in... I waited about 10 mins and then finally came and got me and started doing my fill in! I was told my fill was going... Read More
Worst place I've ever been too! My sister wanted a pedicure and I wanted a fill in... I waited about 10 mins and then finally came and got me and started doing my fill in! I was told my fill was going to be 15$ the whole time the guy was pulling on my hands and it was the most painful fill I've ever received and my nails weren't ever straight they were not even and he started painting and I asked to pay and told me the total was 18$ and I asked why and he said bc he had to cut my nails? Any salon you go to is gonna cut down ur acrylics unless u ask to keep them long! My polish job sucked as well! The whole time I was getting my nails done there was another guy standing over m speaking whatever language they speak!! My sisters pedicure wasn't what she expected also! They guy painted her toes too thick and Another lady had to come fix them! I highly don't recommend anyone going there! Read Less
Jenny L.
9 Apr 2015
REPORT
I went to this salon for a shellac manicure after reading all the reviews for nail places in my area - this one had a really good rating! Well unfortunately I will not be going back there. When I firs... Read More
I went to this salon for a shellac manicure after reading all the reviews for nail places in my area - this one had a really good rating! Well unfortunately I will not be going back there. When I first went in there were about 5 people waiting and the salon was packed which i thought was a good sign. I was told my wait would be 10-15 mins but it was more like 30 before i was attended to. The guy who did my nails did not file them nicely..i was left with sharp edges, he did absolutely nothing to my cuticles, and the color was all uneven. Plus he didn't paint all the way to my cuticles and it looked like i had regrowth right away. The main problem for me though was the lack of cleanliness of the tools. He pulled clippers from his dirty draw and was picking pieces off of it before using it on me! Not sterile at all.The only good thing I will say about this salon is that they have a very large selection of shellac colors which I was impressed by.But...the search for a good nail salon continues......After the shellac came off I realized my nails were completely ruined. A few had broken, all were splitting and brittle. Not sure if it was due to the fact that they had soaked my nails in a bowl of acetone for at least 30 mins to get my previous shellac off....or maybe it was due to the electric drill he took to my nails when applying the new polish. Read Less
T M.
29 Aug 2014
REPORT
Nice atmosphere....price is great for a pedicure ($25), but only took about 15 minutes for them to complete. It seemed very rushed. I went in to have some ME time & relax a bit. The foot/leg massage t... Read More
Nice atmosphere....price is great for a pedicure ($25), but only took about 15 minutes for them to complete. It seemed very rushed. I went in to have some ME time & relax a bit. The foot/leg massage took a total of ONE minute for both legs. Would pay more to get more next time. Read Less
Christina W.
24 Aug 2014
REPORT
Had a decent pedicure a few days ago  (4 stars) and decided to go for a shellac manicure since they're not far from home. My usual shop is 30 minutes away. The tech burned me a couple of times with th... Read More
Had a decent pedicure a few days ago  (4 stars) and decided to go for a shellac manicure since they're not far from home. My usual shop is 30 minutes away. The tech burned me a couple of times with the drill (um...ouch!) and the polish job was sloppy (wasn't cleaned away from my cuticles, didn't use a base coat). He did an okay job, I initially thought 3 stars but "meh, I've experienced better" is about how I feel for 2 stars.  ..so I'll be driving back to highland to my usual nail salon. Read Less
Kathryn D.
14 Aug 2014
REPORT
I've been visiting and sending friends to this nail salon for quite a few years now. Everyone is very welcoming and friendly. It's clean and has a great atmosphere. My appointment is always on time an... Read More
I've been visiting and sending friends to this nail salon for quite a few years now. Everyone is very welcoming and friendly. It's clean and has a great atmosphere. My appointment is always on time and I rarely have to wait on a walk in basis. I'm always very happy with the services I have received. Read Less
Diane R.
9 Jul 2014
REPORT
Tonight was my second visit,  I was impressed by the attentive service,  the massage chairs are fabulous and the added nail art on my pedicure is detailed and very pretty!  They do a Monday through Th... Read More
Tonight was my second visit,  I was impressed by the attentive service,  the massage chairs are fabulous and the added nail art on my pedicure is detailed and very pretty!  They do a Monday through Thursday mani pedi special which is nice.  Pretty good color selection,  knowledgeable and competent staff,  no wait and a clean relaxing environment, I will be back!  ($25 pedi, $5 up charge for a French or art work) Read Less
Heather H.
26 Apr 2014
REPORT
This place is ok. Waiting awhile without anyone saying anything to me. Did a decent job on my feet. Communication could be better there. Not sure about the cleanliness of the tools there. I didn't see... Read More
This place is ok. Waiting awhile without anyone saying anything to me. Did a decent job on my feet. Communication could be better there. Not sure about the cleanliness of the tools there. I didn't see a sealed package. Clippers came out of a glass. Probably the buffer too. Read Less
K T.
31 Jan 2014
REPORT
This salon is TERRIBLE! The people here are very rude and do not care if you ask for anything specific (they will give you nails you did not ask for). They get mad when you do not have cash and they a... Read More
This salon is TERRIBLE! The people here are very rude and do not care if you ask for anything specific (they will give you nails you did not ask for). They get mad when you do not have cash and they are known for nail fungus. Do not go here! Read Less
Lyndsay K.
26 Nov 2013
REPORT
Stopped here while working in the area. Was pleasantly surprised by the selection of gel colors compared to my salon at home. Great colors!The gentleman - I didn't get his name - did my nails and did ... Read More
Stopped here while working in the area. Was pleasantly surprised by the selection of gel colors compared to my salon at home. Great colors!The gentleman - I didn't get his name - did my nails and did a great job. I got a fill-in and gel polish for only $25 (plus tip). Great price for a great job! Read Less
Jackie K.
7 Jul 2013
REPORT
I get basic pedicures and they're always great. Not too expensive and I rarely wait. I have no experience with their more intricate nail work but they have the basics down!
Christy F.
22 Feb 2012
REPORT
This is right by my house, so it is super convinent.  The prices are pretty good too, much cheaper that LUV in Rochester Hills.  My gel polish is 25 bucks.   They have a variety of essie, opi, and chi... Read More
This is right by my house, so it is super convinent.  The prices are pretty good too, much cheaper that LUV in Rochester Hills.  My gel polish is 25 bucks.   They have a variety of essie, opi, and china glaze polish.  They also carry the gel polish in opi axxium, gelish, cnd, and a few others.  I am wearing gelish 56 jet set...it is the coolest color.  It is grayish purple, but in the sun you can see tiny sparkles...but only in the sun.  The manicurist and some of her coworkers could not stop commenting. I have also had the french gel polish...they did a good job.  Both manicures lasted about 8 days.  With the french I thought she did too large of a white tip, but she fixed it for me.  I am picky like that.  It was evenly applied, smooth finish, no bubbles, not sloppy, not on my cuticles...pretty darn good!  They also have glitter tips, airbrushing, nail art,  waxing available.  There is a nice flatscreen to watch some news on.  I call ahead and make appointments, and have never waited much at all.  They usually have at least 6 people on staff.  The pedicures are in the back....about 8 massaging chairs.  I have sat in nice massage chairs, but it was still nice.  I enjoyed catching up on my celeb gossip via people magazine.  More entertaining however was the dude in the tigers hat and tigers jersey (mind you it is not baseball season, he is just a manly man) who was getting a pedicure complete with blue nail polish.  Apparantly, he is a frequent flier.  Apparatly, he also has good taste as the girl next to me requested the same blue as the gentleman.  My heels were in need of tlc and she offered to use the razor, which I know is illegal, however highly effective.  I caved.  She also took super good care of my newish tattoo.  You can tip on the credit card, but you need to tell them before they ring it up. Read Less
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(248) 454-1443
4147 Baldwin Road
Auburn Hills Michigan 48326
Business Hours
Monday
Mon
10:00AM-19:30PM
Tuesday
Tue
10:00AM-19:30PM
Wednesday
Wed
10:00AM-19:30PM
Thursday
Thu
10:00AM-19:30PM
Friday
Fri
10:00AM-19:30PM
Saturday
Sat
10:00AM-19:30PM
Sunday
Sun
12:00PM-17:00PM
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Pro Nail & Spa

Auburn Hills, Michigan
(28)
4147 Baldwin Road
Auburn Hills Michigan 48326
Monday
10:00AM-19:30PM
Tuesday
10:00AM-19:30PM
Wednesday
10:00AM-19:30PM
Thursday
10:00AM-19:30PM
Friday
10:00AM-19:30PM
Saturday
10:00AM-19:30PM
Sunday
12:00PM-17:00PM
Denise Thomas
29 Jun 2018
REPORT
I am pretty simply. I just moved in the area. I will check this one off as NEVER AGAIN. Staff is friendly to known customers......ONLY! Rushing to try and do pedicure at last minute so they squeezed 4... Read More
I am pretty simply. I just moved in the area. I will check this one off as NEVER AGAIN. Staff is friendly to known customers......ONLY! Rushing to try and do pedicure at last minute so they squeezed 4 of us in. Left me sitting in chair. But chased me down for payment. My search continues !! Read Less
Brandy Geeck
2 May 2018
REPORT
I always love coming here. Everyone is so accommodating and polite. I enjoy going mid week in the middle of the day because it's not as busy. It does get busy sat-sun so you might be waiting. Always h... Read More
I always love coming here. Everyone is so accommodating and polite. I enjoy going mid week in the middle of the day because it's not as busy. It does get busy sat-sun so you might be waiting. Always have new colors. They do a real job and if it does chip reather early after you got it done they are willing to fix it. I will never go anywhere else. The prices are agreeable. Read Less
Heather Hall
29 Apr 2018
REPORT
I've been coming here for years, I won't go anywhere else. Everyone greets me by name when I come in, takes their time with any service I receive, and does a great job. Prices are a little high, but I... Read More
I've been coming here for years, I won't go anywhere else. Everyone greets me by name when I come in, takes their time with any service I receive, and does a great job. Prices are a little high, but I've been everywhere else in the area and they do the best job here. So I'm more than willing to pay the extra few dollars for better service and quality of work! Read Less
Bri Lupo
8 Mar 2018
REPORT
Do not recommend for a full set. Over priced and he told me it would cost even more to get my nails soaked and cuticles pushes back because only the acrylics were included in the price. Staff is not f... Read More
Do not recommend for a full set. Over priced and he told me it would cost even more to get my nails soaked and cuticles pushes back because only the acrylics were included in the price. Staff is not friendly and a few were actually rude. Read Less
Leslie Mcclelland
12 Feb 2018
REPORT
Showed up late on Sunday and wasn’t sure they would be able to take me. It wasn’t a problem and the gentleman who did my nails took his time. Great experience and happy with the outcome.
Jo Ann Bailey
4 Feb 2018
REPORT
This is the best place to have nails, toes, whatever you need. Friendly environment and just love Tracy. Go and see for yourself! Tell um Jo Ann sent you!
Kylie W.
20 Dec 2017
REPORT
Went here for pedicure and gel manicure with fellow bridesmaids before a wedding. Pedicure was good, manicure was another story.. my cuticle was cut and bled a little which was no big deal besides the... Read More
Went here for pedicure and gel manicure with fellow bridesmaids before a wedding. Pedicure was good, manicure was another story.. my cuticle was cut and bled a little which was no big deal besides the fact that instead of wiping away the blood, it was left and I had dried blood showing underneath my gel for the remainder of the life of my manicure (which wasn't long). 3 days after getting the shellac gel on my hands, two nails started lifting and peeled right off. I never leave reviews but I had to warn you guys. Go somewhere else if you want your money to last. (Spent $60 on this..) Read Less
Lisa Balla
16 Jul 2017
REPORT
Very nice place, I've only been there twice and I'm looking for a new salon to go to. I went in the first time for a new set and pedicure, both I was happy with. Gel stayed perfect for about a month. ... Read More
Very nice place, I've only been there twice and I'm looking for a new salon to go to. I went in the first time for a new set and pedicure, both I was happy with. Gel stayed perfect for about a month. I go in just for a fill and color change, all my nails broke off within a week and I didn't do anything differently. Just disappointed. Read Less
bea norris
6 Jul 2017
REPORT
I have always been treated well at Pro Nails and Spa and am a regular customer there. Tom does a great job on my nails and everyone else that has helped me has been very helpful and accommodating. I h... Read More
I have always been treated well at Pro Nails and Spa and am a regular customer there. Tom does a great job on my nails and everyone else that has helped me has been very helpful and accommodating. I have recommended them to friends who have had similar experiences with the staff. Read Less
Inside Sales 1
2 May 2017
REPORT
went here twice, the first time for a fill, the second time for a fill again the first time was not bad, they are more expensive than I am use to.. the second time I went back because they are close ... Read More
went here twice, the first time for a fill, the second time for a fill again the first time was not bad, they are more expensive than I am use to.. the second time I went back because they are close to my house and was very disappointing the male I had rushed and painted them very sloppy I also had breakage within two days and went back for touch up- one of the other guys just scolded me and told me to come in sooner next time. I had to talk him out of charging me $3 for a re- paint. I will not be going back!!! Read Less
Shauna Leake
16 Mar 2017
REPORT
Girls day out. Made an appointment for 3 pedicures. They fit a 4th person in who is 2 years old and took good care of her.
Andrea LaRose
20 Feb 2017
REPORT
First and last time coming here. I asked for a manicure, for my old shellac to be removed, and to have my nails cut short and cleaned up and buffed, with just a clear coat. This must be an unusual req... Read More
First and last time coming here. I asked for a manicure, for my old shellac to be removed, and to have my nails cut short and cleaned up and buffed, with just a clear coat. This must be an unusual request, I was not treated well, and she screwed up my nails. It was the strangest encounter I've ever had at a nail salon. She was really rough with my hands, she used a really rough grit to buff my nails so my nails are all scratched up, she didn't bother with my cuticles, and she left rough edges on my nails which she cut unevenly. Who keeps their nails cut square with just clear polish on them? But it was impossible to communicate with her. I kept trying to politely ask and explain, but I ended up leaving extremely dissatisfied just to finish my own nails at home.Read Less
Amanda H.
20 Sep 2016
REPORT
First time I went here, Tom did my fill with shellac polish and did an excellent job. Lasted almost 3 weeks with no cracks or color chips! Went here a second time and a different tech did my fill and ... Read More
First time I went here, Tom did my fill with shellac polish and did an excellent job. Lasted almost 3 weeks with no cracks or color chips! Went here a second time and a different tech did my fill and within a week, 4 of my nails cracked down the center and 2 chipped because he made the acrylic too thin on top of my nails. Not worth the $30 I paid. If I come back, it will only be to have Tom do my nails. The salon is nice inside, but slightly pricey. Read Less
Ria R.
19 Jul 2016
REPORT
If I could give negative stars I would. The owner has complete lack of intelligence and integrity. I was assured my nails would be fixed and after driving to the salon. I was told they would no longer... Read More
If I could give negative stars I would. The owner has complete lack of intelligence and integrity. I was assured my nails would be fixed and after driving to the salon. I was told they would no longer honor their commitment even though I had an appointment and it was written in their book as a nail repair free of charge. Will never be returning! Read Less
Abbey G.
10 Jul 2016
REPORT
awesome place to get your nails done! we came in about 40 minutes before close, and they still let us get a full set. They were very quick, neat, and precise. I'm also incredibly impressed by the layo... Read More
awesome place to get your nails done! we came in about 40 minutes before close, and they still let us get a full set. They were very quick, neat, and precise. I'm also incredibly impressed by the layout of the business itself... Everything is newly renovated every three years, according to the lovely lady who did my nails, and they keep the place as well as their equipment impeccably clean. on top of that, I couldn't ask for a closer nail salon to Great Lakes Crossing... Perfect for after a long shopping trip :-) I will definitely be coming back! Read Less
Melissa G.
31 Jan 2016
REPORT
CROOKS!!! If I could give this place negative stars, i would. WORST nail shop I've ever been to!!!! Horrible experience... The man that did my nails, said his name is "T", didn't polish my whole nail,... Read More
CROOKS!!! If I could give this place negative stars, i would. WORST nail shop I've ever been to!!!! Horrible experience... The man that did my nails, said his name is "T", didn't polish my whole nail, he left spots unpolished. When it was time to pay I gave him my card, he swiped it a few times and said something was wrong so I gave him another card (even though I knew there was money there). He swiped that card a couple times and a receipt finally came out with the price he told me. I signed and left. When I got home and checked my account they'd charged me a total of $195 for a mani/pedi!!! There were several charges from them on both of my cards. I immediately went back up there and received the worst customer service. They wouldn't listen to me, kept cutting me off and said something was wrong with their system, it's happened to other people, it didn't really charge me. But the money is gone from my account. And if you know your machine is doing this why not tell people when they walk in that your system is down and you need them to pay with Cash? SMH This was the worst mani/pedi experience I've ever had!! I've yet to receive my money back. I will NEVER go back here and will tell everyone I know to stay away as well. Read Less
Kalisa K.
13 Dec 2015
REPORT
Ok, so let me start by saying....this is NOT my regular salon. With that being said, I am VERY picky. Now....I stopped here on a whim, while I was out shopping. The salon is very well decorated and mo... Read More
Ok, so let me start by saying....this is NOT my regular salon. With that being said, I am VERY picky. Now....I stopped here on a whim, while I was out shopping. The salon is very well decorated and modern. I decided to go in because it wasn't crowded and I was in a hurry.....I walked in at 1pm and didn't leave until 3! There was only one lady waiting ahead of me. I was addressed once and was told that it was only a few more minutes. I was finally seated at a table and waited for another 15 minutes or so. Once the nail tech got over to me, he was very friendly. I knew my nails were in bad shape but he was very gentle and didn't over buff them. He put on my new set quickly and neatly. After he was done and I washed my hands, I was pleased. I brought in my own 2 polishes to match my toes and he applied them with no problem. The coats of polish were a little thick and took forever to dry because of that. Overall I was pretty satisfied with his work, but the wait was absolutely terrible and since I was pressed for time, that was no bueno.... Would I go back, yes. Would I wait as long as I did... Hell no. Read Less
Cindy J.
19 Apr 2015
REPORT
Worst place I've ever been too! My sister wanted a pedicure and I wanted a fill in... I waited about 10 mins and then finally came and got me and started doing my fill in! I was told my fill was going... Read More
Worst place I've ever been too! My sister wanted a pedicure and I wanted a fill in... I waited about 10 mins and then finally came and got me and started doing my fill in! I was told my fill was going to be 15$ the whole time the guy was pulling on my hands and it was the most painful fill I've ever received and my nails weren't ever straight they were not even and he started painting and I asked to pay and told me the total was 18$ and I asked why and he said bc he had to cut my nails? Any salon you go to is gonna cut down ur acrylics unless u ask to keep them long! My polish job sucked as well! The whole time I was getting my nails done there was another guy standing over m speaking whatever language they speak!! My sisters pedicure wasn't what she expected also! They guy painted her toes too thick and Another lady had to come fix them! I highly don't recommend anyone going there! Read Less
Jenny L.
9 Apr 2015
REPORT
I went to this salon for a shellac manicure after reading all the reviews for nail places in my area - this one had a really good rating! Well unfortunately I will not be going back there. When I firs... Read More
I went to this salon for a shellac manicure after reading all the reviews for nail places in my area - this one had a really good rating! Well unfortunately I will not be going back there. When I first went in there were about 5 people waiting and the salon was packed which i thought was a good sign. I was told my wait would be 10-15 mins but it was more like 30 before i was attended to. The guy who did my nails did not file them nicely..i was left with sharp edges, he did absolutely nothing to my cuticles, and the color was all uneven. Plus he didn't paint all the way to my cuticles and it looked like i had regrowth right away. The main problem for me though was the lack of cleanliness of the tools. He pulled clippers from his dirty draw and was picking pieces off of it before using it on me! Not sterile at all.The only good thing I will say about this salon is that they have a very large selection of shellac colors which I was impressed by.But...the search for a good nail salon continues......After the shellac came off I realized my nails were completely ruined. A few had broken, all were splitting and brittle. Not sure if it was due to the fact that they had soaked my nails in a bowl of acetone for at least 30 mins to get my previous shellac off....or maybe it was due to the electric drill he took to my nails when applying the new polish. Read Less
T M.
29 Aug 2014
REPORT
Nice atmosphere....price is great for a pedicure ($25), but only took about 15 minutes for them to complete. It seemed very rushed. I went in to have some ME time & relax a bit. The foot/leg massage t... Read More
Nice atmosphere....price is great for a pedicure ($25), but only took about 15 minutes for them to complete. It seemed very rushed. I went in to have some ME time & relax a bit. The foot/leg massage took a total of ONE minute for both legs. Would pay more to get more next time. Read Less
Christina W.
24 Aug 2014
REPORT
Had a decent pedicure a few days ago  (4 stars) and decided to go for a shellac manicure since they're not far from home. My usual shop is 30 minutes away. The tech burned me a couple of times with th... Read More
Had a decent pedicure a few days ago  (4 stars) and decided to go for a shellac manicure since they're not far from home. My usual shop is 30 minutes away. The tech burned me a couple of times with the drill (um...ouch!) and the polish job was sloppy (wasn't cleaned away from my cuticles, didn't use a base coat). He did an okay job, I initially thought 3 stars but "meh, I've experienced better" is about how I feel for 2 stars.  ..so I'll be driving back to highland to my usual nail salon. Read Less
Kathryn D.
14 Aug 2014
REPORT
I've been visiting and sending friends to this nail salon for quite a few years now. Everyone is very welcoming and friendly. It's clean and has a great atmosphere. My appointment is always on time an... Read More
I've been visiting and sending friends to this nail salon for quite a few years now. Everyone is very welcoming and friendly. It's clean and has a great atmosphere. My appointment is always on time and I rarely have to wait on a walk in basis. I'm always very happy with the services I have received. Read Less
Diane R.
9 Jul 2014
REPORT
Tonight was my second visit,  I was impressed by the attentive service,  the massage chairs are fabulous and the added nail art on my pedicure is detailed and very pretty!  They do a Monday through Th... Read More
Tonight was my second visit,  I was impressed by the attentive service,  the massage chairs are fabulous and the added nail art on my pedicure is detailed and very pretty!  They do a Monday through Thursday mani pedi special which is nice.  Pretty good color selection,  knowledgeable and competent staff,  no wait and a clean relaxing environment, I will be back!  ($25 pedi, $5 up charge for a French or art work) Read Less
Heather H.
26 Apr 2014
REPORT
This place is ok. Waiting awhile without anyone saying anything to me. Did a decent job on my feet. Communication could be better there. Not sure about the cleanliness of the tools there. I didn't see... Read More
This place is ok. Waiting awhile without anyone saying anything to me. Did a decent job on my feet. Communication could be better there. Not sure about the cleanliness of the tools there. I didn't see a sealed package. Clippers came out of a glass. Probably the buffer too. Read Less
K T.
31 Jan 2014
REPORT
This salon is TERRIBLE! The people here are very rude and do not care if you ask for anything specific (they will give you nails you did not ask for). They get mad when you do not have cash and they a... Read More
This salon is TERRIBLE! The people here are very rude and do not care if you ask for anything specific (they will give you nails you did not ask for). They get mad when you do not have cash and they are known for nail fungus. Do not go here! Read Less
Lyndsay K.
26 Nov 2013
REPORT
Stopped here while working in the area. Was pleasantly surprised by the selection of gel colors compared to my salon at home. Great colors!The gentleman - I didn't get his name - did my nails and did ... Read More
Stopped here while working in the area. Was pleasantly surprised by the selection of gel colors compared to my salon at home. Great colors!The gentleman - I didn't get his name - did my nails and did a great job. I got a fill-in and gel polish for only $25 (plus tip). Great price for a great job! Read Less
Jackie K.
7 Jul 2013
REPORT
I get basic pedicures and they're always great. Not too expensive and I rarely wait. I have no experience with their more intricate nail work but they have the basics down!
Christy F.
22 Feb 2012
REPORT
This is right by my house, so it is super convinent.  The prices are pretty good too, much cheaper that LUV in Rochester Hills.  My gel polish is 25 bucks.   They have a variety of essie, opi, and chi... Read More
This is right by my house, so it is super convinent.  The prices are pretty good too, much cheaper that LUV in Rochester Hills.  My gel polish is 25 bucks.   They have a variety of essie, opi, and china glaze polish.  They also carry the gel polish in opi axxium, gelish, cnd, and a few others.  I am wearing gelish 56 jet set...it is the coolest color.  It is grayish purple, but in the sun you can see tiny sparkles...but only in the sun.  The manicurist and some of her coworkers could not stop commenting. I have also had the french gel polish...they did a good job.  Both manicures lasted about 8 days.  With the french I thought she did too large of a white tip, but she fixed it for me.  I am picky like that.  It was evenly applied, smooth finish, no bubbles, not sloppy, not on my cuticles...pretty darn good!  They also have glitter tips, airbrushing, nail art,  waxing available.  There is a nice flatscreen to watch some news on.  I call ahead and make appointments, and have never waited much at all.  They usually have at least 6 people on staff.  The pedicures are in the back....about 8 massaging chairs.  I have sat in nice massage chairs, but it was still nice.  I enjoyed catching up on my celeb gossip via people magazine.  More entertaining however was the dude in the tigers hat and tigers jersey (mind you it is not baseball season, he is just a manly man) who was getting a pedicure complete with blue nail polish.  Apparantly, he is a frequent flier.  Apparatly, he also has good taste as the girl next to me requested the same blue as the gentleman.  My heels were in need of tlc and she offered to use the razor, which I know is illegal, however highly effective.  I caved.  She also took super good care of my newish tattoo.  You can tip on the credit card, but you need to tell them before they ring it up. Read Less
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