32 Reviews

Top Shop Salon and Day Spa

Worcester, Massachusetts
General Info
Worcester Ma Hair Salon and Day Spa offers the latest hair styles and coloring techniques, hair straightening, waxing, manicures, pedicures, facials, massage and more. Top Shop Salon and Day Spa, 1099 Pleasant St., Worcester, MA 01602 | Phone: (508)799-7777. http://www.topshopsalon.com/
Reviews
Victoria Merlo
21 Jun 2018
REPORT
I must say Olivia is amazing. I always have a great experience there. It's clean, they ask if you want something to drink which is a nice touch. She's been super flexible with me when I goofed up on t... Read More
I must say Olivia is amazing. I always have a great experience there. It's clean, they ask if you want something to drink which is a nice touch. She's been super flexible with me when I goofed up on the appointment. She has also gradually helped me change my color and style and gives pointers along the way. She's pretty much awesome! All the other people are so nice as well. I always feel better leaving there. Read Less
Priti Saini
26 May 2018
REPORT
I had an amazing experience at this salon. I booked my appointment with Leah, she is really great at what she does. I got a balayage and I absolutely love it! She was really personable and gave great ... Read More
I had an amazing experience at this salon. I booked my appointment with Leah, she is really great at what she does. I got a balayage and I absolutely love it! She was really personable and gave great customer service. The salon is also clean and not a long wait. Loved my experience here! Will return Read Less
Anonymous
3 May 2018
REPORT
Olivia is an excellent stylist. She knows just what to do she fixed my hair after I went to another salon and every time I go the color is right I've been to 20 salons at least in the past few years a... Read More
Olivia is an excellent stylist. She knows just what to do she fixed my hair after I went to another salon and every time I go the color is right I've been to 20 salons at least in the past few years and she's the only one who gets it right and who really listens to me Read Less
Dee Dee
3 May 2018
REPORT
Olivia is an excellent stylist. She knows just what to do she fixed my hair after I went to another salon and every time I go the color is right I've been to 20 salons at least in the past few years a... Read More
Olivia is an excellent stylist. She knows just what to do she fixed my hair after I went to another salon and every time I go the color is right I've been to 20 salons at least in the past few years and she's the only one who gets it right and who really listens to me Read Less
Dilhani Jayathilake
22 Mar 2018
REPORT
Leah did a great job on my Balayage!!!! Definitely worth going here
Sara Campbell
9 Feb 2018
REPORT
Loved our experience at Top Shop!! Leah was simply fantastic! Very professional, courteous and super friendly. She spent time with my daughter and I explaining a hair color process and answered que... Read More
Loved our experience at Top Shop!! Leah was simply fantastic! Very professional, courteous and super friendly. She spent time with my daughter and I explaining a hair color process and answered questions. Excellent job, Leah! Thank you :) Read Less
Tayler Jane Hall
1 Feb 2018
REPORT
Olivia is amazing, she makes it a wonderful and relaxing experience everytime. Everyone is always friendly and welcoming in the salon, I always look forward to saying hello and catching up with Jill a... Read More
Olivia is amazing, she makes it a wonderful and relaxing experience everytime. Everyone is always friendly and welcoming in the salon, I always look forward to saying hello and catching up with Jill also while I process. I come from Clinton to get my hair done, and it’s always worth the half hour drive. 5 Stars for sure!Read Less
Kelly Wakefield
21 Dec 2017
REPORT
First time in and I absolutely will be back. Olivia is amazing and my color is perfect! Thanks, Top Shop!
Mare F-h
17 Nov 2017
REPORT
My hair always looks great after I have an appointment with Cheryl and Michelle does such perfection with my nails and toesπŸ‘πŸ‘
Gabi Cousineau
17 Nov 2017
REPORT
Went for the first time today and my hairdresser (Leah) absolutely astonished me with her skills. I told her exactly what I wanted and she exceeded that AND more. She knew what she was talking about a... Read More
Went for the first time today and my hairdresser (Leah) absolutely astonished me with her skills. I told her exactly what I wanted and she exceeded that AND more. She knew what she was talking about and made me feel so comfortable knowing that it will come out great. And it did! I will absolutely be booking with her from now. 100% on point!!! Great salon, great people and great atmosphere. Read Less
Tahasa Delay
10 Nov 2017
REPORT
Jenny is phenomenal!!! Very professional, Nice, and talented. The place is a total spa. But I go to get manicure and pedicure
Barbara Werblin
26 Oct 2017
REPORT
Very client-oriented. Mary is an excellent stylist! The other stylists are very talented as well. I highly recommend Top Shop!!
Laura Cosenza
12 Aug 2017
REPORT
Fabulous full service salon with amazing stylists. Olivia cuts and colors my hair listening to exactly what I want. I always leave looking amazing.
Nikki Dalton
11 Aug 2017
REPORT
I've been to the salon three times for highlights , they booked me an appointment with Paula for my first time being there , she always had to have a younger girl come over and get advice on what she ... Read More
I've been to the salon three times for highlights , they booked me an appointment with Paula for my first time being there , she always had to have a younger girl come over and get advice on what she needed to do for my hair. I'm not sure why they ever gave me an appointment with her to begin with because I was told , after I was unhappy with what she did , that she didn't have a lot of experience coloring and was more experienced cutting hair. Paula asked me why I didn't j...ust dye my hair blonde instead of highlights so I asked her why wasn't doing that and her answer was that she'd have to do research cause my hair was so dark to begin with. I would rather have had her tell me she wasn't comfortable doing my hair before she started it, I wanted chunky blonde highlights and specifically said I still wanted a lot of blonde in my hair but as she was washing my hair she told me not to be alarmed when I looked in the mirror cause it was going to be a lot darker than what I was used to. She said she thought it would be blonde, the whole underside of my hair was almost black. I was supposed to go back next week for another appointment but I cancelled it because I just can't take a chance on my hair with my wedding 2 months away, Cheryl is very nice but it took 2 weeks for a call back and for her to say she could tell I wasn't happy when I left that day. I'm not sure why as the owner you wouldn't have addressed me being upset that day , I wasn't greeted when I got there or when I left. I left the salon with roots and had to help Paula get foils ready for my hair , I've never ever been to a salon where I've had to help the hairdresser get foils ready , very unprofessional considering I'm spending $130 to get my hair done and a generous tip on top of that even though it looked awful. I was almost in tears on my way home. See More Read Less
Nikki Garabedian
11 Aug 2017
REPORT
I've been to the salon three times for highlights , they booked me an appointment with Paula for my first time being there , she always had to have a younger girl come over and get advice on what she ... Read More
I've been to the salon three times for highlights , they booked me an appointment with Paula for my first time being there , she always had to have a younger girl come over and get advice on what she needed to do for my hair. I'm not sure why they ever gave me an appointment with her to begin with because I was told , after I was unhappy with what she did , that she didn't have a lot of experience coloring and was more experienced cutting hair. Paula asked me why I didn't j...ust dye my hair blonde instead of highlights so I asked her why wasn't doing that and her answer was that she'd have to do research cause my hair was so dark to begin with. I would rather have had her tell me she wasn't comfortable doing my hair before she started it, I wanted chunky blonde highlights and specifically said I still wanted a lot of blonde in my hair but as she was washing my hair she told me not to be alarmed when I looked in the mirror cause it was going to be a lot darker than what I was used to. She said she thought it would be blonde, the whole underside of my hair was almost black. I was supposed to go back next week for another appointment but I cancelled it because I just can't take a chance on my hair with my wedding 2 months away, Cheryl is very nice but it took 2 weeks for a call back and for her to say she could tell I wasn't happy when I left that day. I'm not sure why as the owner you wouldn't have addressed me being upset that day , I wasn't greeted when I got there or when I left. I left the salon with roots and had to help Paula get foils ready for my hair , I've never ever been to a salon where I've had to help the hairdresser get foils ready , very unprofessional considering I'm spending $130 to get my hair done and a generous tip on top of that even though it looked awful. I was almost in tears on my way home. Ver mΓ‘s Read Less
Kelsey Thomassen
27 Jul 2017
REPORT
Olivia did an AMAZING job fixing the botched full foil I got from D'Iorio's Hair salon
Samantha Leigh Raymond
23 Jul 2017
REPORT
Olivia amazes me eveytime she does my hair. Her attention to detail and sense for style is amazing. Always a beautiful cut and color and I can't imagine going to anyone else! Beautiful salon
Amanda Joy
30 Jun 2017
REPORT
UPDATE!! The manager is a wonderful being. I was too quick to jump. After a lovely conversation, I'm looking forward to my BOOKED APPOINTMENT next month!
Ananke S.
26 Jun 2017
REPORT
Jenny, their only manicurist, is very sweet, and has supposedly been doing nails for over 20 years. When she told me that the reason the mani/pedi Groupon was being offered was to help her establish a... Read More
Jenny, their only manicurist, is very sweet, and has supposedly been doing nails for over 20 years. When she told me that the reason the mani/pedi Groupon was being offered was to help her establish a better base of clients, I assumed she had only been at this particular salon for maybe a year, but when I asked her, she told me she has already been there for seven years. Seven?! That made me nervous, because it's practically impossible to work at any salon for close to a decade and NOT develop a solid client base...unless you don't get repeat business and are pretty crummy at your work. Sure enough, she proceeded to rush rush rush, did a weak job removing my old polish, and then slopped on the worst mani/pedi I've ever had. Ever. She didn't even trim my cuticles; she just scrubbed at them for a second with a washcloth and cuticle remover. That was new. I was too surprised to say anything, which was my mistake. Then she painted OVER those still-there cuticles on several fingers, which of course means that now, just a few days post (shellac) manicure, the color is already chipping off in some spots and stuck to my cuticle in other spots. The color was spread thick in some areas and thin in others, but the most impressive part is that she didn't even get the sides of most nails! This Β stunned me, because she inspected each one very carefully...so carefully that I didn't think she was missing anything and didn't inspect them closely until after I left, which, again, was my mistake. I was also surprised to learn that the reason she was rushing through the mani AND pedicure so quickly was all so she could be done with both within an hour. She looked at the clock constantly! Not exactly the relaxing experience I was hoping for. I cancelled my second appointment - it was included with the Groupon, but the end result isn't even worth the gas to get there. Very disappointed. Read Less
Pam Schiappa
20 Jun 2017
REPORT
Nice salon, great for people who want their first mani-pedi.
Naomi Perez
21 May 2017
REPORT
Jill was the sweetest! She knew exactly what to do with my hair without putting it at risk for damage and breakage. This was my first time doing a balayage and I love It! Thanks Jill!!
Karyn L Rodwell
16 Apr 2017
REPORT
I come all the way from Woburn Mass to get my hair done, Jennifer is amazing and does wonders with my hair!
Nancy Martinson
23 Feb 2017
REPORT
I always have a good time with my hairdresser, Vawnya. It's like seeing an old family friend.... who does a great job cutting my hair.
Deb Forte-Hicks
28 Jan 2017
REPORT
Jen DePerrio is just AMAZING Exceptional stylist and color expert!
jay VB
15 Dec 2016
REPORT
Been coming here for years. Nice place.
Lisa Merchant
9 Jul 2016
REPORT
Cheryl has been cutting my hair for the last 2 1/2 years. My cut & color always looks fabulous. She is very creative and skilled...so glad I found TopShop!!
John Rich
5 Feb 2016
REPORT
My appointment with carol the esthetician was a wonderful experience!!! She has me smooth as a baby. She creates a nurturing environment that makes you feel completely at ease. Her knowledge on waxing... Read More
My appointment with carol the esthetician was a wonderful experience!!! She has me smooth as a baby. She creates a nurturing environment that makes you feel completely at ease. Her knowledge on waxing is impressive and she even gives good tips to help you care for the areas she waxed afterwards. She goes out of the way to make sure your comfortable and happy and makes sure she gets ALL the hairs out. I was nervous for my first waxing worrying about being naked and the pain but she made me feel like I was clothed and I don't know what her techniques are but there was very little pain. 2 thumbs way up. HIGHLY RECOMMENDED Read Less
John R.
4 Feb 2016
REPORT
My experience at top shop salon with carol the esthetician was a wonderful experience all the way!!! Not only is she kind but very knowledgeable with waxing. She takes the time to get all of the hairs... Read More
My experience at top shop salon with carol the esthetician was a wonderful experience all the way!!! Not only is she kind but very knowledgeable with waxing. She takes the time to get all of the hairs out and makes sure you are completely satisfied. I am smooth as a baby now thanks to her. I am not sure what techniques she uses but the pain is minimal... A lot less than I thought it would be. She also creates a nurturing environment that makes you feel totally at ease. I was nervous for my first waxing between worrying about the pain and being naked but somehow she made me feel like I was completely clothed!! Thumbs way up. Highly recommended Read Less
Ann P.
7 Mar 2014
REPORT
Sandy squeezed my daughter in for a blow and go. They advertise as a blow salon but it's really a full service shop. The shampoo and blow dry was 25.00 which is a great price. Stephanie spent almost a... Read More
Sandy squeezed my daughter in for a blow and go. They advertise as a blow salon but it's really a full service shop. The shampoo and blow dry was 25.00 which is a great price. Stephanie spent almost an hour on my daughter. My daughter has almost super curly hair, super long. She blew it dry then flat ironed it. I'd recommend Stephanie for a blow out for sure. The place is clean and lots of places to sit and tons of magazines while you wait. Read Less
Kristine Slattery Jones
1 Oct 2013
REPORT
I have been a client of The Top Shop for well over 15 years. I am always thrilled with my hair and other other salon and spa services. You always see a friendly smiling face, and it's a chance to just... Read More
I have been a client of The Top Shop for well over 15 years. I am always thrilled with my hair and other other salon and spa services. You always see a friendly smiling face, and it's a chance to just relax and be pampered! Read Less
Amy Colangelo
13 Jul 2012
REPORT
I have been a client at the Top Shop Salon for many years. The experience there is relaxed, professional, and friendly. Cheryl cuts my hair and always listens to what I'm asking for. She is very knowl... Read More
I have been a client at the Top Shop Salon for many years. The experience there is relaxed, professional, and friendly. Cheryl cuts my hair and always listens to what I'm asking for. She is very knowledgeable, but never pushy. Carol does facials and waxing. She is easy to talk to and has a very calming effect on her clients. Carol is also very knowledgeable in her field. Sandy greets you when you arrive and always makes you feel welcome. I would highly recommend the Top Shop Salon and Spa for a relaxing, satisfying experience.Read Less
JodyLB
6 Mar 2008
REPORT
Did your stylist leave your salon? Tired of bouncing around from stylist to stylist, shop to shop? Looking for a reputable/comfortable place to go for one stop spa services? Then Top Shop is the pl... Read More
Did your stylist leave your salon? Tired of bouncing around from stylist to stylist, shop to shop? Looking for a reputable/comfortable place to go for one stop spa services? Then Top Shop is the place for you. I've been a client for 2+ years and I absolutely love this place. It's clean, very accessible, the prices are terrific and everyone gets along. I was so tired of being nervous visiting a stuffy spa. I regularly have my hair done, but over the years have indulged in the other services (facials, nails, pedicures, massages, etc.). Everyone has the same customer service work ethic as well as passion for what they do. You will feel so relaxed. Enjoy! Read Less
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Book an Appointment
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Please call
(508) 799-7777
1099 Pleasant Street
Worcester Massachusetts 1602
Business Hours
Monday
Mon
09:00AM-18:00PM
Tuesday
Tue
09:00AM-20:00PM
Wednesday
Wed
09:00AM-20:00PM
Thursday
Thu
09:00AM-20:00PM
Friday
Fri
09:00AM-18:00PM
Saturday
Sat
09:00AM-15:00PM
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Top Shop Salon and Day Spa

Worcester, Massachusetts
(32)
1099 Pleasant Street
Worcester Massachusetts 1602
Worcester Ma Hair Salon and Day Spa offers the latest hair styles and coloring techniques, hair straightening, waxing, manicures, pedicures, facials, massage and more. Top Shop Salon and Day Spa, 1099 Pleasant St., Worcester, MA 01602 | Phone: (508)799-7777. http://www.topshopsalon.com/
Monday
09:00AM-18:00PM
Tuesday
09:00AM-20:00PM
Wednesday
09:00AM-20:00PM
Thursday
09:00AM-20:00PM
Friday
09:00AM-18:00PM
Saturday
09:00AM-15:00PM
Victoria Merlo
21 Jun 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
I must say Olivia is amazing. I always have a great experience there. It's clean, they ask if you want something to drink which is a nice touch. She's been super flexible with me when I goofed up on t... Read More
I must say Olivia is amazing. I always have a great experience there. It's clean, they ask if you want something to drink which is a nice touch. She's been super flexible with me when I goofed up on the appointment. She has also gradually helped me change my color and style and gives pointers along the way. She's pretty much awesome! All the other people are so nice as well. I always feel better leaving there. Read Less
Priti Saini
26 May 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
I had an amazing experience at this salon. I booked my appointment with Leah, she is really great at what she does. I got a balayage and I absolutely love it! She was really personable and gave great ... Read More
I had an amazing experience at this salon. I booked my appointment with Leah, she is really great at what she does. I got a balayage and I absolutely love it! She was really personable and gave great customer service. The salon is also clean and not a long wait. Loved my experience here! Will return Read Less
Anonymous
3 May 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Olivia is an excellent stylist. She knows just what to do she fixed my hair after I went to another salon and every time I go the color is right I've been to 20 salons at least in the past few years a... Read More
Olivia is an excellent stylist. She knows just what to do she fixed my hair after I went to another salon and every time I go the color is right I've been to 20 salons at least in the past few years and she's the only one who gets it right and who really listens to me Read Less
Dee Dee
3 May 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Olivia is an excellent stylist. She knows just what to do she fixed my hair after I went to another salon and every time I go the color is right I've been to 20 salons at least in the past few years a... Read More
Olivia is an excellent stylist. She knows just what to do she fixed my hair after I went to another salon and every time I go the color is right I've been to 20 salons at least in the past few years and she's the only one who gets it right and who really listens to me Read Less
Dilhani Jayathilake
22 Mar 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Leah did a great job on my Balayage!!!! Definitely worth going here
Sara Campbell
9 Feb 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Loved our experience at Top Shop!! Leah was simply fantastic! Very professional, courteous and super friendly. She spent time with my daughter and I explaining a hair color process and answered que... Read More
Loved our experience at Top Shop!! Leah was simply fantastic! Very professional, courteous and super friendly. She spent time with my daughter and I explaining a hair color process and answered questions. Excellent job, Leah! Thank you :) Read Less
Tayler Jane Hall
1 Feb 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Olivia is amazing, she makes it a wonderful and relaxing experience everytime. Everyone is always friendly and welcoming in the salon, I always look forward to saying hello and catching up with Jill a... Read More
Olivia is amazing, she makes it a wonderful and relaxing experience everytime. Everyone is always friendly and welcoming in the salon, I always look forward to saying hello and catching up with Jill also while I process. I come from Clinton to get my hair done, and it’s always worth the half hour drive. 5 Stars for sure!Read Less
Kelly Wakefield
21 Dec 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
First time in and I absolutely will be back. Olivia is amazing and my color is perfect! Thanks, Top Shop!
Mare F-h
17 Nov 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
My hair always looks great after I have an appointment with Cheryl and Michelle does such perfection with my nails and toesπŸ‘πŸ‘
Gabi Cousineau
17 Nov 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Went for the first time today and my hairdresser (Leah) absolutely astonished me with her skills. I told her exactly what I wanted and she exceeded that AND more. She knew what she was talking about a... Read More
Went for the first time today and my hairdresser (Leah) absolutely astonished me with her skills. I told her exactly what I wanted and she exceeded that AND more. She knew what she was talking about and made me feel so comfortable knowing that it will come out great. And it did! I will absolutely be booking with her from now. 100% on point!!! Great salon, great people and great atmosphere. Read Less
Tahasa Delay
10 Nov 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Jenny is phenomenal!!! Very professional, Nice, and talented. The place is a total spa. But I go to get manicure and pedicure
Barbara Werblin
26 Oct 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Very client-oriented. Mary is an excellent stylist! The other stylists are very talented as well. I highly recommend Top Shop!!
Laura Cosenza
12 Aug 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Fabulous full service salon with amazing stylists. Olivia cuts and colors my hair listening to exactly what I want. I always leave looking amazing.
Nikki Dalton
11 Aug 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
I've been to the salon three times for highlights , they booked me an appointment with Paula for my first time being there , she always had to have a younger girl come over and get advice on what she ... Read More
I've been to the salon three times for highlights , they booked me an appointment with Paula for my first time being there , she always had to have a younger girl come over and get advice on what she needed to do for my hair. I'm not sure why they ever gave me an appointment with her to begin with because I was told , after I was unhappy with what she did , that she didn't have a lot of experience coloring and was more experienced cutting hair. Paula asked me why I didn't j...ust dye my hair blonde instead of highlights so I asked her why wasn't doing that and her answer was that she'd have to do research cause my hair was so dark to begin with. I would rather have had her tell me she wasn't comfortable doing my hair before she started it, I wanted chunky blonde highlights and specifically said I still wanted a lot of blonde in my hair but as she was washing my hair she told me not to be alarmed when I looked in the mirror cause it was going to be a lot darker than what I was used to. She said she thought it would be blonde, the whole underside of my hair was almost black. I was supposed to go back next week for another appointment but I cancelled it because I just can't take a chance on my hair with my wedding 2 months away, Cheryl is very nice but it took 2 weeks for a call back and for her to say she could tell I wasn't happy when I left that day. I'm not sure why as the owner you wouldn't have addressed me being upset that day , I wasn't greeted when I got there or when I left. I left the salon with roots and had to help Paula get foils ready for my hair , I've never ever been to a salon where I've had to help the hairdresser get foils ready , very unprofessional considering I'm spending $130 to get my hair done and a generous tip on top of that even though it looked awful. I was almost in tears on my way home. See More Read Less
Nikki Garabedian
11 Aug 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
I've been to the salon three times for highlights , they booked me an appointment with Paula for my first time being there , she always had to have a younger girl come over and get advice on what she ... Read More
I've been to the salon three times for highlights , they booked me an appointment with Paula for my first time being there , she always had to have a younger girl come over and get advice on what she needed to do for my hair. I'm not sure why they ever gave me an appointment with her to begin with because I was told , after I was unhappy with what she did , that she didn't have a lot of experience coloring and was more experienced cutting hair. Paula asked me why I didn't j...ust dye my hair blonde instead of highlights so I asked her why wasn't doing that and her answer was that she'd have to do research cause my hair was so dark to begin with. I would rather have had her tell me she wasn't comfortable doing my hair before she started it, I wanted chunky blonde highlights and specifically said I still wanted a lot of blonde in my hair but as she was washing my hair she told me not to be alarmed when I looked in the mirror cause it was going to be a lot darker than what I was used to. She said she thought it would be blonde, the whole underside of my hair was almost black. I was supposed to go back next week for another appointment but I cancelled it because I just can't take a chance on my hair with my wedding 2 months away, Cheryl is very nice but it took 2 weeks for a call back and for her to say she could tell I wasn't happy when I left that day. I'm not sure why as the owner you wouldn't have addressed me being upset that day , I wasn't greeted when I got there or when I left. I left the salon with roots and had to help Paula get foils ready for my hair , I've never ever been to a salon where I've had to help the hairdresser get foils ready , very unprofessional considering I'm spending $130 to get my hair done and a generous tip on top of that even though it looked awful. I was almost in tears on my way home. Ver mΓ‘s Read Less
Kelsey Thomassen
27 Jul 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Olivia did an AMAZING job fixing the botched full foil I got from D'Iorio's Hair salon
Samantha Leigh Raymond
23 Jul 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Olivia amazes me eveytime she does my hair. Her attention to detail and sense for style is amazing. Always a beautiful cut and color and I can't imagine going to anyone else! Beautiful salon
Amanda Joy
30 Jun 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
UPDATE!! The manager is a wonderful being. I was too quick to jump. After a lovely conversation, I'm looking forward to my BOOKED APPOINTMENT next month!
Ananke S.
26 Jun 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Jenny, their only manicurist, is very sweet, and has supposedly been doing nails for over 20 years. When she told me that the reason the mani/pedi Groupon was being offered was to help her establish a... Read More
Jenny, their only manicurist, is very sweet, and has supposedly been doing nails for over 20 years. When she told me that the reason the mani/pedi Groupon was being offered was to help her establish a better base of clients, I assumed she had only been at this particular salon for maybe a year, but when I asked her, she told me she has already been there for seven years. Seven?! That made me nervous, because it's practically impossible to work at any salon for close to a decade and NOT develop a solid client base...unless you don't get repeat business and are pretty crummy at your work. Sure enough, she proceeded to rush rush rush, did a weak job removing my old polish, and then slopped on the worst mani/pedi I've ever had. Ever. She didn't even trim my cuticles; she just scrubbed at them for a second with a washcloth and cuticle remover. That was new. I was too surprised to say anything, which was my mistake. Then she painted OVER those still-there cuticles on several fingers, which of course means that now, just a few days post (shellac) manicure, the color is already chipping off in some spots and stuck to my cuticle in other spots. The color was spread thick in some areas and thin in others, but the most impressive part is that she didn't even get the sides of most nails! This Β stunned me, because she inspected each one very carefully...so carefully that I didn't think she was missing anything and didn't inspect them closely until after I left, which, again, was my mistake. I was also surprised to learn that the reason she was rushing through the mani AND pedicure so quickly was all so she could be done with both within an hour. She looked at the clock constantly! Not exactly the relaxing experience I was hoping for. I cancelled my second appointment - it was included with the Groupon, but the end result isn't even worth the gas to get there. Very disappointed. Read Less
Pam Schiappa
20 Jun 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Nice salon, great for people who want their first mani-pedi.
Naomi Perez
21 May 2017
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Jill was the sweetest! She knew exactly what to do with my hair without putting it at risk for damage and breakage. This was my first time doing a balayage and I love It! Thanks Jill!!
Karyn L Rodwell
16 Apr 2017
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I come all the way from Woburn Mass to get my hair done, Jennifer is amazing and does wonders with my hair!
Nancy Martinson
23 Feb 2017
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I always have a good time with my hairdresser, Vawnya. It's like seeing an old family friend.... who does a great job cutting my hair.
Deb Forte-Hicks
28 Jan 2017
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Jen DePerrio is just AMAZING Exceptional stylist and color expert!
jay VB
15 Dec 2016
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Been coming here for years. Nice place.
Lisa Merchant
9 Jul 2016
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Cheryl has been cutting my hair for the last 2 1/2 years. My cut & color always looks fabulous. She is very creative and skilled...so glad I found TopShop!!
John Rich
5 Feb 2016
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My appointment with carol the esthetician was a wonderful experience!!! She has me smooth as a baby. She creates a nurturing environment that makes you feel completely at ease. Her knowledge on waxing... Read More
My appointment with carol the esthetician was a wonderful experience!!! She has me smooth as a baby. She creates a nurturing environment that makes you feel completely at ease. Her knowledge on waxing is impressive and she even gives good tips to help you care for the areas she waxed afterwards. She goes out of the way to make sure your comfortable and happy and makes sure she gets ALL the hairs out. I was nervous for my first waxing worrying about being naked and the pain but she made me feel like I was clothed and I don't know what her techniques are but there was very little pain. 2 thumbs way up. HIGHLY RECOMMENDED Read Less
John R.
4 Feb 2016
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My experience at top shop salon with carol the esthetician was a wonderful experience all the way!!! Not only is she kind but very knowledgeable with waxing. She takes the time to get all of the hairs... Read More
My experience at top shop salon with carol the esthetician was a wonderful experience all the way!!! Not only is she kind but very knowledgeable with waxing. She takes the time to get all of the hairs out and makes sure you are completely satisfied. I am smooth as a baby now thanks to her. I am not sure what techniques she uses but the pain is minimal... A lot less than I thought it would be. She also creates a nurturing environment that makes you feel totally at ease. I was nervous for my first waxing between worrying about the pain and being naked but somehow she made me feel like I was completely clothed!! Thumbs way up. Highly recommended Read Less
Ann P.
7 Mar 2014
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Sandy squeezed my daughter in for a blow and go. They advertise as a blow salon but it's really a full service shop. The shampoo and blow dry was 25.00 which is a great price. Stephanie spent almost a... Read More
Sandy squeezed my daughter in for a blow and go. They advertise as a blow salon but it's really a full service shop. The shampoo and blow dry was 25.00 which is a great price. Stephanie spent almost an hour on my daughter. My daughter has almost super curly hair, super long. She blew it dry then flat ironed it. I'd recommend Stephanie for a blow out for sure. The place is clean and lots of places to sit and tons of magazines while you wait. Read Less
Kristine Slattery Jones
1 Oct 2013
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I have been a client of The Top Shop for well over 15 years. I am always thrilled with my hair and other other salon and spa services. You always see a friendly smiling face, and it's a chance to just... Read More
I have been a client of The Top Shop for well over 15 years. I am always thrilled with my hair and other other salon and spa services. You always see a friendly smiling face, and it's a chance to just relax and be pampered! Read Less
Amy Colangelo
13 Jul 2012
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I have been a client at the Top Shop Salon for many years. The experience there is relaxed, professional, and friendly. Cheryl cuts my hair and always listens to what I'm asking for. She is very knowl... Read More
I have been a client at the Top Shop Salon for many years. The experience there is relaxed, professional, and friendly. Cheryl cuts my hair and always listens to what I'm asking for. She is very knowledgeable, but never pushy. Carol does facials and waxing. She is easy to talk to and has a very calming effect on her clients. Carol is also very knowledgeable in her field. Sandy greets you when you arrive and always makes you feel welcome. I would highly recommend the Top Shop Salon and Spa for a relaxing, satisfying experience.Read Less
JodyLB
6 Mar 2008
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Did your stylist leave your salon? Tired of bouncing around from stylist to stylist, shop to shop? Looking for a reputable/comfortable place to go for one stop spa services? Then Top Shop is the pl... Read More
Did your stylist leave your salon? Tired of bouncing around from stylist to stylist, shop to shop? Looking for a reputable/comfortable place to go for one stop spa services? Then Top Shop is the place for you. I've been a client for 2+ years and I absolutely love this place. It's clean, very accessible, the prices are terrific and everyone gets along. I was so tired of being nervous visiting a stuffy spa. I regularly have my hair done, but over the years have indulged in the other services (facials, nails, pedicures, massages, etc.). Everyone has the same customer service work ethic as well as passion for what they do. You will feel so relaxed. Enjoy! Read Less
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