Jenny, their only manicurist, is very sweet, and has supposedly been doing nails for over 20 years. When she told me that the reason the mani/pedi Groupon was being offered was to help her establish a... Read More
Jenny, their only manicurist, is very sweet, and has supposedly been doing nails for over 20 years. When she told me that the reason the mani/pedi Groupon was being offered was to help her establish a better base of clients, I assumed she had only been at this particular salon for maybe a year, but when I asked her, she told me she has already been there for seven years. Seven?! That made me nervous, because it's practically impossible to work at any salon for close to a decade and NOT develop a solid client base...unless you don't get repeat business and are pretty crummy at your work. Sure enough, she proceeded to rush rush rush, did a weak job removing my old polish, and then slopped on the worst mani/pedi I've ever had. Ever. She didn't even trim my cuticles; she just scrubbed at them for a second with a washcloth and cuticle remover. That was new. I was too surprised to say anything, which was my mistake. Then she painted OVER those still-there cuticles on several fingers, which of course means that now, just a few days post (shellac) manicure, the color is already chipping off in some spots and stuck to my cuticle in other spots. The color was spread thick in some areas and thin in others, but the most impressive part is that she didn't even get the sides of most nails! This Β stunned me, because she inspected each one very carefully...so carefully that I didn't think she was missing anything and didn't inspect them closely until after I left, which, again, was my mistake. I was also surprised to learn that the reason she was rushing through the mani AND pedicure so quickly was all so she could be done with both within an hour. She looked at the clock constantly! Not exactly the relaxing experience I was hoping for. I cancelled my second appointment - it was included with the Groupon, but the end result isn't even worth the gas to get there. Very disappointed. Read Less