Posh has been my go-to nail salon for the last 2 years, but I won't be going back, and here's why:I called ahead and scheduled a regular pedicure and gel manicure for 1:30 pm. I arrived on time, and m... Read More
Posh has been my go-to nail salon for the last 2 years, but I won't be going back, and here's why:I called ahead and scheduled a regular pedicure and gel manicure for 1:30 pm. I arrived on time, and my pedicure started on time. When my pedicure was over, I was brought to a manicure table and told that my technician would be with me shortly. Ten minutes went by, and she arrived. She filed one nail, then answered the phone and scheduled an appointment. Went back to file a second nail, answered the phone again. Almost got back to me when she greeted and booked and the next group of customers who walked in. At this point, another ten minutes had gone by, and I was getting frustrated. On the third nail, she said "oops, sorry" and when I looked, there was blood covering my index finger. I quickly realized it was her blood, not mine. She got up and walked away, and I could only presume she was going to wash her hands and bring me something to wash her blood from mine. She returned a minute later, and by this point I was thoroughly disgusted. She had bandaged her finger, and tried to re-start my manicure. I had to stop her and ASK HER to please give me some alcohol to clean her blood. I washed my hands, she gave me some alcohol, but then picked up the blood covered nail buffer (again, her blood) to re-start my manicure. I had to stop her AGAIN and ASK HER to please get a new tool. She threw the nail buffer in the trash and then told me someone else would be with me to do my manicure in about ten minutes. By this point, I was done, and said I would come back another time. She told me to wait, and then found someone to fill in for her. She then sat at the table next to me, and began another customer's manicure (why she couldn't complete mine, I do not know). It was such an unpleasant experience and I will gladly pay an extra $15 to go to MiniLuxe in the future if it means not having to wait over 30 minutes for a scheduled appointment, and more importantly, NOT HAVING SOMEONE BLEED ON ME AND TRY TO COMPLETE A MANICURE WITH BLOOD COVERED TOOLS!The End. Read Less